Working Class Heroes has a rating of 4.9 stars from 2,170 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Working Class Heroes most frequently mention great service, quick delivery, and next day. Working Class Heroes ranks 1st among Skateboarding sites.
After I figured out the sizing chart, which is, I hope, close enough to accurate, shopping was pretty easy. A few glitches as I learned their protocols, but, overall, pretty intuitive. I've had bad experiences, in the past, with the quality on inexpensive articles being way lower than advertised, but the items on this site are so cute that I will take another chance. We will see.
I recently experienced a disappointing issue with an online purchase from this store. Despite a successful transaction of approximately £25, which was debited from my account, the store notified me that my payment was declined. Despite multiple attempts to resolve this issue through their customer service, my requests for assistance and for them to reach out to their merchant were met with silence. It has been over two weeks without any resolution. Based on this experience, I cannot recommend shopping with them.
I have shopped with workingclassheroes a couple of times. The the most part the experience has been good.
The only niggle I have is that I contacted the team to provide feedback and to report a small issue with an item and was disappointed to have not since received any reply from the team.
Item ordered, despatched and received impeccably package, earlier than scheduled. Exactly what you need at Christmas. Brilliant service and lovely product.
Overall good experience, however, once I placed my order, I received a further email with the subject 'We saved your basket for you' Which automatically made me think that the order was not processed. As this was a sale item and one that I particularly wanted, not wanting to loose it, I placed the order again. Therefore I then received two items and because returns are not free, I have therefore to pay for the postage of this 2nd item. Just a bit annoying that I was prompted to purchase the basket again. Great idea to send a reminder email and to save a basket, just need to NOT do it, if the basket has already generated a sale!
Love this website, great brands with brilliant prices. Ordered at 1pm and my order arrived at 10am the next day, £3 for next day delivery which is superb. I had multiple notifications of when the stages of my order too. Great all round service, will defo recommend and be back. Nice one guys, cheers
The wallet was very nicely made and the shipping was very fast, even for international shipping.
The most touching part of this shopping experience was the personal letter I received with my product. Thank you for describing the work experiences of your team and the overall work environment you provide to your staff. It was very nice to read and humble.
I recomment highly!!
I found the website via Google while searching for a particular hoodie for my son. It was competitively priced with free delivery, and I liked the look and feel of the website, so I decided to go ahead. It was all very straightforward with quick delivery. I will pass on the link to my son.
Certainly one of the better online shopping experiences, bought some North Face mules, the price from Working Class Heroes was the cheapest I found so ordered them on a Thursday and they were delivered on the following Saturday morning and that was with standard shipping! Basically a faultless experience.
Ordered the wrong size. Very prompt turn arouns on the refund and then i ordered the correct size and received the item very quickly. Great service all around and the sweets are a nice touch.
Keep up the good work guys
The service from Working Class Heroes was brilliant, I placed my order around 1pm on the Friday and it was with me buy 3pm the following day. It come's well packaged with a message from the guys running it and a refresher sweet bar in the box.
I had to return one of the shirt's only because I didn't like the feel of it when it arrived. I posted it Monday morning and before lunch on Wednesday of the same week the money was back in my account, shortly after I received a message from them thanking me for buying from them.
Overall the service was great and I would recommend them to anyone!!
The Arc'teryx Kynite AR hoody was discounted and got those reward points, great disount at the end, shipped the same day for free, received in two days.
One more thing - the Cerium jacket I bought earlier came with cut on the back, only after 60 days I noticed that (it was the summer when I got it, removed the tags) and WCH (Emma) replaced it with no problem at all - you have to appreciate that!
Good reduced price, colour accurate, very fast delivery, website could be a bit better when going from google, kind of went in circles a few times lol
Products used:
Ripndip long sleeved top
Still nothing received and PayPal dispute logged unfortunately 20 days for a decision in which I'm sure it'll be in my favour as it's been 17 days but working class heroes still refuse to help even though they can contact Royal Mail and claim … I'll update daily though
Tip for consumers:
Shop elsewhere
I opted for the medium Gramicci Poncho and it's still rather long on my 5ft 5inches frame. That said, it covers well and would accommodate a rucksack underneath without loosing any relative coverage. I love the material used and it doesn't feel at all sticky in the weather of late, ( Warm and humid days). My only grumble is that the item housed in it's own pocket/come holder, is still a little too heavy and chunky. My wife went for the Rainkiss equivalent and that is much more manageable. The weight was mentioned in the original add but I would question it's accuracy. Overall it is a very effective rain cover and would not look out of place at any outdoors event come the British weather.
Tip for consumers:
Good quality stuff and reasonable prices.
Products used:
Gramicci Poncho and a Patagonia Hoody.
Loved it!
Loved the letter about all the crazy people that work with you...sounds like I should get a job there!!
Great job guys.
Also love the tshirt! I now want to steal it and not give it as a pressie haha.
Great value for great quality brands for husband xmas pressies. I got a couple of extra bonus gifts for him, as they were on offer. Speedy delivery. Will be shopping again!
I had no problems at all with ordering fom this company. Delivery was quick and shoes were great. Sadly they didnt fit me properely and I had to return them. Return was straight forward and dealt with speedily. No complaints what so ever just good service
Flawless. They curate a great selection of products, the service is spot on, and always get warm fuzzy feelings dealing with a quality independent store and not a big faceless box shifter
I was looking the Patagonia torrentshell 3l jacket and this was by far the best price, for a brilliant jacket! Ordered on the Friday and paid a extra for Saturday delivery and it was delivered as expected. Would definitely recommend and will use again
Products used:
Patagonia torrentshell 3l jacket
My son wanted a Carthartt Shirt but I couldn't find it anywhere. Searched and WCH appeared, had no time to really look at the site as I wanted to get this Christmas present ordered and delivered in time.
Delivery was prompt and the quality is gorgeous. I will definitely use WCH again in the future.
Tip for consumers:
What do you think would have been helpful to know?
Products used:
Shirt and hat
I ordered a product on Friday, and paid extra for next day, Saturday delivery, DPD messed up and did not deliver the item until the following Tuesday, this negates the cost of paying for next day if carriers ignore the direction. The product and service from WCH was fine
First time ordering from this site. Great site with lots of good quality products. My parcel arrived so quickly and very happy with my overall experience. Deffo will be shopping again
First of all I received a lovely Email from Tom welcoming me, I thought that was a lovely touch, and I was kept in touch right through until I received the shirt.
The shirt itself was for my son who is a massive Beavis and Butthead fan and to say he was made up with it is a massive understatement, it is everything we expected and it's a great fit, and it looks lovely on him. The delivery was super fast which is an added bonus. Thank you so much Working Class Heroes we would definitely recommend you.
Excellent service from order to delivery...very informative all the way through the entire process...five star service and highly recommended...Many Thanks
Easy website navigation and ordering process.
The price was slightly cheaper, but no one else had this colour or size in stock so only one supplier I could find in UK.
Delivery was prompt too.
Really happy , 2nd purchase and I'll definetly be back. Great products , excellent prices and service.
Great customer experience from product through to price to ease to order through to fulfilment.
Nice job Hero's