Working Class Heroes has a rating of 4.9 stars from 2,170 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Working Class Heroes most frequently mention great service, quick delivery, and next day. Working Class Heroes ranks 1st among Skateboarding sites.
After I figured out the sizing chart, which is, I hope, close enough to accurate, shopping was pretty easy. A few glitches as I learned their protocols, but, overall, pretty intuitive. I've had bad experiences, in the past, with the quality on inexpensive articles being way lower than advertised, but the items on this site are so cute that I will take another chance. We will see.
I recently experienced a disappointing issue with an online purchase from this store. Despite a successful transaction of approximately £25, which was debited from my account, the store notified me that my payment was declined. Despite multiple attempts to resolve this issue through their customer service, my requests for assistance and for them to reach out to their merchant were met with silence. It has been over two weeks without any resolution. Based on this experience, I cannot recommend shopping with them.
Ordered the wrong size. Very prompt turn arouns on the refund and then i ordered the correct size and received the item very quickly. Great service all around and the sweets are a nice touch.
Keep up the good work guys
The service from Working Class Heroes was brilliant, I placed my order around 1pm on the Friday and it was with me buy 3pm the following day. It come's well packaged with a message from the guys running it and a refresher sweet bar in the box.
I had to return one of the shirt's only because I didn't like the feel of it when it arrived. I posted it Monday morning and before lunch on Wednesday of the same week the money was back in my account, shortly after I received a message from them thanking me for buying from them.
Overall the service was great and I would recommend them to anyone!!
Good reduced price, colour accurate, very fast delivery, website could be a bit better when going from google, kind of went in circles a few times lol
Products used:
Ripndip long sleeved top
Loved it!
Loved the letter about all the crazy people that work with you...sounds like I should get a job there!!
Great job guys.
Also love the tshirt! I now want to steal it and not give it as a pressie haha.
Great value for great quality brands for husband xmas pressies. I got a couple of extra bonus gifts for him, as they were on offer. Speedy delivery. Will be shopping again!
I had no problems at all with ordering fom this company. Delivery was quick and shoes were great. Sadly they didnt fit me properely and I had to return them. Return was straight forward and dealt with speedily. No complaints what so ever just good service
Flawless. They curate a great selection of products, the service is spot on, and always get warm fuzzy feelings dealing with a quality independent store and not a big faceless box shifter
I was looking the Patagonia torrentshell 3l jacket and this was by far the best price, for a brilliant jacket! Ordered on the Friday and paid a extra for Saturday delivery and it was delivered as expected. Would definitely recommend and will use again
Products used:
Patagonia torrentshell 3l jacket
My son wanted a Carthartt Shirt but I couldn't find it anywhere. Searched and WCH appeared, had no time to really look at the site as I wanted to get this Christmas present ordered and delivered in time.
Delivery was prompt and the quality is gorgeous. I will definitely use WCH again in the future.
Tip for consumers:
What do you think would have been helpful to know?
Products used:
Shirt and hat
I ordered a product on Friday, and paid extra for next day, Saturday delivery, DPD messed up and did not deliver the item until the following Tuesday, this negates the cost of paying for next day if carriers ignore the direction. The product and service from WCH was fine
First of all I received a lovely Email from Tom welcoming me, I thought that was a lovely touch, and I was kept in touch right through until I received the shirt.
The shirt itself was for my son who is a massive Beavis and Butthead fan and to say he was made up with it is a massive understatement, it is everything we expected and it's a great fit, and it looks lovely on him. The delivery was super fast which is an added bonus. Thank you so much Working Class Heroes we would definitely recommend you.
First time ordering from this site. Great site with lots of good quality products. My parcel arrived so quickly and very happy with my overall experience. Deffo will be shopping again
Excellent service from order to delivery...very informative all the way through the entire process...five star service and highly recommended...Many Thanks
Easy website navigation and ordering process.
The price was slightly cheaper, but no one else had this colour or size in stock so only one supplier I could find in UK.
Delivery was prompt too.
Really happy , 2nd purchase and I'll definetly be back. Great products , excellent prices and service.
Great customer experience from product through to price to ease to order through to fulfilment.
Nice job Hero's
Couldn't fault this company at all. I placed my order at 12.15 pm on the Wednesday and it was delivered at 9.15am the next day! I received regular emails about the status of my order and I was delighted with my purchase. I am very happy with the service I received and I wouldn't hesitate to use them again. Brilliant !! By the way the chewy sweet bar was a nice touch, thanks Tom
Great customer service - fast updates on my order. Next day delivery was perfect, especially during the busy Christmas period! Price was also better than everywhere else.
Thank you very much.
Fantastic experience, asked a question on Facebook and got quick response.
Website easy to use and great choice of products at very reasonable prices.
Love purchasing from WCH. Never been let down. Great range of clothes and brands and always find the service to be very good. Loyalty points thing is also a bonus!
You legends are prime examples of customer service. Loved the small touches you've done, keep up the brilliant work. I am going to be repeat custom. Cameron
Extremely happy with my purchase. Communication on status of my order was fantastic, and item arrived quickly. Great prices, will definitely be shopping here again
Nice site, good products, friendly approach across all channels and the price seemed very reasonable. Bonus was that there was also free delivery. Would happily use again.
Excellent range of clothes and footwear, with a brilliant service. Bought from you numerous times now and have never had any issues. Always the first place I look when I'm shopping online.
Great service, very personable, and the products were top notch. All delivered very quickly too. Will definitely be ordering from Working Class Heroes again at some point!
Great site, with helpful info on fit etc.
Nice little delivery note that introduced the team.
Felt very personal, not like some big corporate type site.
Free returns most welcome.
Awesome.