Working Class Heroes has a rating of 4.9 stars from 2,170 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Working Class Heroes most frequently mention great service, quick delivery, and next day. Working Class Heroes ranks 1st among Skateboarding sites.
After I figured out the sizing chart, which is, I hope, close enough to accurate, shopping was pretty easy. A few glitches as I learned their protocols, but, overall, pretty intuitive. I've had bad experiences, in the past, with the quality on inexpensive articles being way lower than advertised, but the items on this site are so cute that I will take another chance. We will see.
I recently experienced a disappointing issue with an online purchase from this store. Despite a successful transaction of approximately £25, which was debited from my account, the store notified me that my payment was declined. Despite multiple attempts to resolve this issue through their customer service, my requests for assistance and for them to reach out to their merchant were met with silence. It has been over two weeks without any resolution. Based on this experience, I cannot recommend shopping with them.
Couldn't fault this company at all. I placed my order at 12.15 pm on the Wednesday and it was delivered at 9.15am the next day! I received regular emails about the status of my order and I was delighted with my purchase. I am very happy with the service I received and I wouldn't hesitate to use them again. Brilliant !! By the way the chewy sweet bar was a nice touch, thanks Tom
Love purchasing from WCH. Never been let down. Great range of clothes and brands and always find the service to be very good. Loyalty points thing is also a bonus!
Extremely happy with my purchase. Communication on status of my order was fantastic, and item arrived quickly. Great prices, will definitely be shopping here again
Fantastic experience, asked a question on Facebook and got quick response.
Website easy to use and great choice of products at very reasonable prices.
You legends are prime examples of customer service. Loved the small touches you've done, keep up the brilliant work. I am going to be repeat custom. Cameron
Excellent service prompt delivery. Unfortunately the Asics shoes we bought were too narrow so were returned however I would not hesitate to use working class heroes again
What an excellent company. I bought a waterproof for my son and loved the letter that came in the parcel. Ok it's just marketing but it made me feel good about my purchase!
Nice site, good products, friendly approach across all channels and the price seemed very reasonable. Bonus was that there was also free delivery. Would happily use again.
Great site, with helpful info on fit etc.
Nice little delivery note that introduced the team.
Felt very personal, not like some big corporate type site.
Free returns most welcome.
Awesome.
Great service, very personable, and the products were top notch. All delivered very quickly too. Will definitely be ordering from Working Class Heroes again at some point!
Excellent range of clothes and footwear, with a brilliant service. Bought from you numerous times now and have never had any issues. Always the first place I look when I'm shopping online.
First time customer. Great selection of products, decent prices. Excellent communication/order status via email. Item arrived in time stated. Keep up the good work.
Fast delivery, reasonable prices lower than competitors for same product that I bought. Overall very happy with my experience with working class heroes and would use them again.
Great customer service - fast updates on my order. Next day delivery was perfect, especially during the busy Christmas period! Price was also better than everywhere else.
Thank you very much.
All details were correct and the order received ahead of time. The returns process was equally quick with excellent communication via email throughout.
Paid for DPD next day delivery, as I could have amanged a delivery around our schedules etc.
Didnt get it, instead a slower Hermes delivery (verybad in my Area) without any option to deliver to a pick up point etc.
Refund on next day delivery issue given quickly, not much else thou, no real acklowledgement of the amount of hassle potentially involved. A virtual shrug of the shoulders really.
Might give them another chance in the future with small less time critical items- possibly, but generally a bit underwhelmed by the experince.
Great company, far cheaper than any alternative I could find. Really easy site to navigate, easy purchase process, fast delivery. Would highly recommend.
From the initial simple online order to home delivery in 72 hours! First class service! Highly recommend this business. Excellent alternative to Ebay!
Always a great buying experience. Fast shipping, great products and never any problem returning or changing anything. Exactly what online shopping should be!
Simple, smooth shopping experience!, I loved the letter from your team,it lifted my mood greatly and I appreciate how real you all are, id love to visit your store one day!!
I bought a pair of Nike SB shoes from these guys. They're sick and popped through my door the next day too! The team kept in touch with my delivery throughout, which is comforting. Thank you guys!!
Speedy service. Excellent products and the cheapest price I could find anywhere on the item I have bought. Delivery was faster than expected with follow up email to ensure satisfaction!
Cracking all round service, I needed to get a different shirt size on the last order. Simple hassle free process. One of a very places I shop online for clothes.
I received my order - they were the wrong size so I've returned them for a refund. I've not yet had confirmation that they've been received or a refund. Sent on 20/10/23.Please could you let me know?
Great service - very friendly communications, incredibly quick (free) delivery, didn't need to use the free returns but was great for peace of mind, and a bargain price. Thanks guys!