World of Greenhouses has a rating of 4.0 stars from 78 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with World of Greenhouses most frequently mention customer service. World of Greenhouses ranks 3rd among Gardening Supplies sites.
The appearance of the greenhouse we ordered seems to be good. The only issue we had was the shipping of packages (6). The largest box was ripped open while in transit. We have tried to do an inventory but cannot find any instructions or packing list for the greenhouse itself other that the optional anchor kit. It also appears the fasteners needed are missing as well. We will not be putting the greenhouse up for several months due to weather and the need for a concrete base. Again this is not the companies fault but probably the shipper, (UPS) as there were 12 different points of handling. It will just add more time for the reorder of any needed fasteners.
I purchased an item on a Friday and had to contact them the following Wednesday after getting no shipping information from them. 1 chat, 2 emails and 2 phone calls later I finally got a response promising a follow up with more detail -- that never arrived. I eventually contacted the manufacturer to obtain my shipping information and, after almost 3 weeks, am still waiting for the item to arrive.
The appearance of the greenhouse we ordered seems to be good. The only issue we had was the shipping of packages (6). The largest box was ripped open while in transit. We have tried to do an inventory but cannot find any instructions or packing list for the greenhouse itself other that the optional anchor kit. It also appears the fasteners needed are missing as well. We will not be putting the greenhouse up for several months due to weather and the need for a concrete base. Again this is not the companies fault but probably the shipper, (UPS) as there were 12 different points of handling. It will just add more time for the reorder of any needed fasteners.
I have had my 8 x 8 hobby greenhouse for a few years now. Love it but wish I now had purchased the next size. Took 2 of us a few days to put together but is very sturdy! Not thrilled with the sliding doors as they get stuck when opening (front and back). Automatic vents above are great! Overall a great little greenhouse!
Very fast shipping, compact greenhouse was securely packaged & arrived safely. Greenhouse was tough to assemble as not all pieces fitted perfectly well. Had to make some adjustments in order for some pieces to fit. Overall, it was an average product with some manufacturing issues but no fault of WoG.
What a great organization to work with. Thrilled with their customer service. I haven't been able to put the garden together yet (a ton of rain here in North Carolina) but it looks very straight forward. Their customer service department was able to help get the order to me right away. Thank you so much!
I purchased an item on a Friday and had to contact them the following Wednesday after getting no shipping information from them. 1 chat, 2 emails and 2 phone calls later I finally got a response promising a follow up with more detail -- that never arrived.
I eventually contacted the manufacturer to obtain my shipping information and, after almost 3 weeks, am still waiting for the item to arrive.
Poorly designed. Extremely difficult to assemble. The bolts in the corners are too long and can ONLY be tightened with the smallest of ignition wrenches! Two people are needed to assemble. It must be assembled outdoors or in a shop with 10' ceilings! I build and restore vehicles. I have a shop with nearly every tool imaginable. This was a huge mistake to buy this little flimsy greenhouse! Junk!
The gentleman was pleasant and answered all my questions. Went well. I really have nothing else to say, since I can't recall everything that went on during that conversation. He did ask why I was interested in this particular green house and that is it.
Just received my green hoyse. It arrived all in tack. Have not constructed it yet, busy putting put Christmas lights.
Must say however if the green house construction and operations goes as well as the ordering and delivery I will be very pleased.
If you love gardening but think your flowers don't have a specific, desired place in your home, then World of Greenhouses is for you. You offer metal or wooden structures so that your flowers have a nice place in your home space, you can get it at crazy prices, what are you waiting for?
Stay Away From This Company! I ordered a greenhouse a month ago. Other than an initial email stating my order was received, I have not heard anything. They have not returned emails or phone calls. I believe this company is a scam. I would give less than one star if possible. Beware!
The customer service of World of Greenhouses is just outstanding. They responded to my inquiry very quickly, on a weekend, and did tremendous amounts of follow-up to answer my questions and resolve an issue. This is an outstanding company that I would highly recommend.
There are a lot of parts and pieces to put together (definitely not a weekend project for one person). I tend to be a bit of a perfectionist, so it took an entire weekend to get my foundation squared and level. Overall, the parts fit together very well, the plans are nicely detailed, sequential, and easy to follow.
Charging a card before the order ships is not ok, worse after all my attempts to contact them for a simple order update there is zero responses. I would cancel my order but can't reach anyone. Bad customer service is one thing but no customer service is something else.
The little cold frame was sized as described. My complaint centers on a few things. (1) the little wire tie downs are virtually worthless in my windy location. I will make my own. (2) website does not say you need to seal pieces with PE tape. (3) website does not say you need to seal pieces with suitable caulk. Finally, lack of written assembly instructions (pictures are just not good enough), especially when assembly pictures do not say you have to put assembly screws through the polycarbonate material for them to fit properly.
I was very pleased with the "real" chat service. I had several questions before I made my purchase. Every question was answered. And afterwards I received an email from a representative to assist me in customizing my order.
It arrived safely at my front porch area. I brought the package in and opened it to find all the parts neatly packaged and labeled with instructions so I began to assemble it completely in about an hour...
The ordering process was very easy over the phone. I planned to be on vacation so I asked them to hold off delivery until I returned. They prepped the order and got the shipping order started for delivery on my need date. They kept me posted the whole time. I like doing business this way.
Awesome company to work with. The only problem was that the packages are sent via USPS and my mailperson doesn't like anything larger than a letter so the packages were left blocking things to the point of not being able move them without a lot of difficulty. Obviously not a problem with Grandio, just more lousy service from the Post Office.
This was so easy to complete inventory was right on and the directions were easy to read and understand but i would like to tell future customers to stick to the directions don't jump ahead like i did you will just end up doing twice
Thank you Grandio
This is a very large rain barrel, but it's easy to maneuver so the installation is not difficult. It comes with the hardware, solid brass spigot. I set it on a concrete, 24" x 30" pad, after leveling, tamping and putting down a paver pad so it will stay level. It's perfect. Well worth the investment and the time to install. Love it! Thank you!
We ordered the basic Juwel coldframe model, which was out of stock. World of Greenhouses substituted the newer (more expensive) model at no additional charge and was very courteous in communication and prompt in shipping and delivery. Thanks for helping our seedlings out!
Fast delivery. Great customer service! Easy instructions. Took me all weekend to put up between doing other things. Looks beautiful. Can't wait to plant it.
Even though a few molding pieces were broken, Eli at World of Greenhouses handled it so well and the end product was beautiful! Easy to follow direction and to build. I would order from them again.
So far, this is working out very nicely. Great product. We messed up the instructions for assembly and they were really nice to email us new instructions. Would buy from them again in a heartbeat.
Eli was very helpful from the minute I called. The item was not in stock initially but he kept me apprised and was able to find them. Items as described. Thank you
Large selection of hobby- home greenhouse kits and Sheds for sale and all home and garden horticulture needs personalized options 732 808 7959 World of Greenhouses