Wowcher UK

I purchased 2 driving experiences for christmas for my son and his friend. I thought they were valid for 12 mths. However you have to pay for them, redeem them within a month and then you have the 12 mths.
I didn't realise that. So I have lost £100. They were unwilling to help out. I feel this company is a large con and recommend NO ONE ever uses them

Scum! Daylight robbery, trick people into signing up for their hashtag# voucher scam, tricking vulnerable people and not offering refunds directly to bank accounts, treble tricksters(dont even clear a cart/checkout after purchase) the company makes out to be friendly and out to provide good customer experience but its just a mask, they are ripoff merchants! Didn't receive the product I bought because they are blatantly opperating a scam... very frustrating time wasting idiots, they should be shut down.

I purchased a spa day through wWowcher with an expiry of 19th October.
I tried to use the voucher 2 weeks ago and have been told it expired even though my confirmation clearly states I had until the 19th October to redeem it.
I have tried numerous attempts to contact the customer service team with them either ignoring me or being rude via what's app.
Wowcher have treated me appallingly with no respect or compassion and have been unwilling to offer help with my complaint.
I would just like a refund for being mislead into buying a voucher with false confirmation details. The voucher wasn't redeemable because of an error on your part not mine. A credit isn't good enough...
I will not be buying from you again!

Do not use! Shockingly appalling useless customer service! I was gifted a spa wowcher and when I input the code I am meant to be sent a booking code to give to the spa to make my reservation. But I didn't receive the booking code despite numerous attempts. Have asked customer device 6 rimes and they just repeategly ask me for the same information without progressing or helping me. Am genuinely shocked. Save your money and stay well away!,

DO NOT waste your money, this site basically mugs you and leaves you feeling crap. Refuse to refund. They are toaly ignorant and treat you like a joke. Refusing they had not recieved my return regardless of proof of tracking and photo from delivery company. Also ended chat if not reposted immediately and also close the chat when they had enough of talking to you. You can buy everything they sell from China yourself and still save some money. I bought 2 robot vaccummes that was useless, no suction. I posted back using hermes and supplied all details. They state they have not recieved anything even though the photo shows the parcel in their warehouse. BTW still not got my money back.

Do not trust this site, they steel my son's money and refused to refund it. This is a manipulating site and making excuse that you have to redeem to steel more money from me but i am not letting this going without fight. Do not trust this site (WOWCHER).

I downloaded the Wowcher app on my iPhone and was immediately asked to provide my email address, which I declined to give. Instead I proceeded with my Apple ID. Ever since then I have had a barrage of unsolicited, unwanted spam emails the volume of which I can scarcely describe using words found in the English language.
In accordance with Data laws of the UK, I have emailed Wowcher asking them to remove me from their spammy junk database and to cease sending me unrequested drivel. So far they have ignored every single such request (and there have been dozens). So I am now escalating this to the ICO who are apparently already gathering information about this sham outfit for their abject failure to adhere to the laws governing data.

Would I download Wowcher again? Only if my life hinged on it, and even then I'd think twice.

We purchased a holiday deal on 9th February and as off 18th March we still have no holiday booked and are being ignored by both wowcher and the holiday company. We were meant to be going on 21st April but have no holiday to go on and no refund. Avoid wowcher at all costs they take your money for scam deals and refuse to help you when there is issues.

Scamming useless customer service. I WANT MY REFUND! I have asked for a manager since the 9th of June and I'll get is someone will get back to you in 48 hours no one has. Absolutely disgusting! Do not use

Having reached the point of despair with redemption of vouchers / missing item etc I complained via WhatsApp. Eventually chatbot gave way to human who actually listened and responded with a refund of excess postage paid - did get the feeling this company are listening to complaints now and making a real endeavour to improve Customer Service - I don't usually edit reviews but in all fairness where such efforts are made I felt it reasonable to acknowledge them in the hope of sustained improvements

Ordered a cosmetic machine, delivery charge 10.99, machine delivery date 3 weeks after order, machine £2 cheaper then shop did not realise it wasn't a shop. Do not touch expensive delivery out weighs any cheaper price Avoid

I ordered an item of wowcher and i did not like it had to wait for a whatsapp reply to tell how to send the item back i then did as they asked an sent the item back to them they acknowledged that they had received it back but i never got a refund off them opened a case with resolver and they kept asking me if i would like a replacement or a refund i kept telling them i would like a refund and still kept asking me the same question they had no intention of giving me a refund they kept the item and the money, they have the worst customer service i have ever experienced. I am an elderly disabled man in my eighty's and feel very cheated!

Up to 25% off airport lounges wow! Cost of lounge with voucher at Birmingham £26.55. Without voucher £29.50. So saving nowhere near 25% and when you take in the cost of the voucher £2.50 the net saving 45p. WOW!

I tried to create an account, sent me email to reset password, when i had reset,
I still could not logrn. I will not waste my money with wowchet they are a bit my Temu maybe sharing selling customet details. Be careful everyone, do not purchase from Wowcher, it's all a scam these they, don't know who to trust, buy from shop, or Amazon.

Ordered a product online. It never arrived. They took my money. They won't refund me. I've spent weeks battling with them. They have never delivered my order and won't refund my money.
Absolutel scam. Never ever use wowcher

Well I paid £3 for voucher of wowcher to then pay £20 for box of supposedly £40 worth of grocery items plus £6.99 delivery, seriously things are out of date and I am left feeling totally ripped off. PLEASE DO NOT BUY.

They are a front for online scammers and are accomplices to thievery. Ordered a bed through their site. Delivery days came and went. Wowcher inform me to contact merchant so I do. Lied to several times and given multiple different delivery days. Finally give up and go back to wowcher, after searching finally have to use a WhatsApp number. So I do. Hours later recieve an email... wowchers solution?!... to email the same merchants I have provided them proof are liars and copy me in?!?! WOWCHER WHAT COULD THIS POSSIBLY ACHIEVE! I will be reporting to trading standards, watch dog and anything else I can think of!
Avoid wowcher at all costs

You see things on their site after seeing ads on the TV they offer vouchers? Then wanting to take £15 from your bank ea month. I just want things ordered and paid for not vouchers, then you realise it`s a CON.
TRY and get your MONEY BACK small print says you can`t get a refund, then try and get in touch with them? It`s not possible No telephone number Yes an EMAIL address but they do not respond.
SORRY YOU HAVE LOST YOUR MONEY They want shutting DOWN.TOTAL RIP OFF

I paid for 2 items on wowcher, 1 offered free delivery and 1 asked for postage charges at check out, which I paid. Then when I went to my account to redeem the wowchers the 2 items asked for postage charges before the items could be dispatched. I contacted wowcher through their watsapp contact o 3 occassions and was given the wowcher redeem details which I already had but no other help. They then ended the chat. I'm going to contact my bank to see if I can get a refund as wowcher are not interested in helping.

Booked a second trip with Wowcher after a great trip to Milan. New trip to Faro - Travelodeal upsold the hotel for another £120 on top. No problem so far then trip cancelled and Travelodeal told to rebook at original price of £89 pp. They didn't and are now disputing the conversation as they have it recorded and are denying any refund. Can I hear the recording? No just endless avoidance. Wowcher are the same and have only contempt for their customers as any contact attempted is a pitiful interaction with an AI bot on WhatsApp! What greatly concerns me more than this is that Halifax Bank will NOT even contemplate a chargeback involving Wowcher...it's against Halifax Bank's policy?

Please I urge all victims to report to Action Fraud. This company is trading in a manner that takes money and never refunds all money when item doesn't get delivered.

Bought a bed and mattress turned up woth wrong head board and mattress was ment to be memory foam. Turned up a spring mattress that wasn't big enough for the bed. Complained went through the procedure of getting fixed / replaced litrally waist if time got no help and nothing done. Bed also turned up damaged will never shop with woucher again. Company is trash like there products

WOWCHER LIVING SOCIAL IS A SCAM PLEASE DONT USE THEM. I ordered 2 trees which I didn't receive. You will get an email with voucher codes for free money which sign u up for a vip monthly charge.
Trading standards should shut them down.