Wren Kitchens has a rating of 3.7 stars from 899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Wren Kitchens most frequently mention customer service, great experience, and whole process. Wren Kitchens ranks 2nd among Kitchen sites.
This company does not typically respond to reviews
From start to finish Wren were really helpful. The design stage was great, any changes we made were all dealt with. The delivery was spot on, even the flooring which came from another company arrived exactly on time. We had quartz tops, expensive compared to alternatives but worth it in my opinion. The measuring and fitting of these tops also went like a dream, they delivered ahead of schedule. The quality of the units is very good. To cap it all the 0% finance deal really made it worth doing, I would certainly recommend Wren based on my experience with them.
I have had the cabinets for 3 yrs. Now they are coming unglued at the bottom of the cabinets.I have to say I have had nothing but problems from the beginning. It took months to get the cabinets in and right. And now they are falling apart. Very disappointed and unhappy.
From the beginning wren we're professionals helpful and understanding
Date of experience: June 1, 2023
The process of creating a new kitchen from design to completion was hassle free.
Date of experience: May 31, 2023
Thank you for leaving a fantastic review, Marion - your 5 star feedback is so appreciated!
Anastasia
We are absolutely delighted with our new Wren kitchen. Excellent design experience and service.
Date of experience: May 31, 2023
Excellent fitting and services. My wife is delighted with the final result
Date of experience: May 31, 2023
Thank you for leaving a 5 star review, David - your new kitchen sounds stunning!
Anastasia
Excellent stress free experience from star to finish
Date of experience: June 12, 2023
Thank you for leaving a fantastic review, Catherine.
It's a joy to read your 5 star feedback - I hope you're enjoying your beautiful new space!
Anastasia
We had such a smooth progress from planning to receiving our kitchen
Date of experience: January 25, 2023
Thanks for the excellent review, Alan - your feedback is so appreciated!
Anastasia
Good experience throughout, from initial design to installation.
No problems at all
Date of experience: June 6, 2023
Thank you for leaving a brilliant review, Nige.
I'm delighted that your entire project has been a positive experience - I hope your new space provides lots of lovely memories!
Anastasia
Excellent experience with friendly helpful staff who remodelled our kitchen perfectly!
Date of experience: June 6, 2023
Thank you for leaving a wonderful review, Peter.
It's a joy to read your fantastic feedback - I hope you're enjoying your beautiful new kitchen!
Anastasia
Perfect from start to finish. Reece in Nottingham was brilliant!
Date of experience: June 6, 2023
Thank you for leaving a wonderful review, Camilla.
I'm delighted that Reece provided such an inspiring design experience - that really is lovely to hear.
Anastasia
Exceptional service from the design through to delivery.
Date of experience: June 6, 2023
Thank you for leaving a 5 star review, Mick - your fantastic feedback is so appreciated!
Anastasia
From start to finish, the whole experience was great
Date of experience: June 5, 2023
Thank you for leaving an outstanding review, Deborah!
Anastasia
Very happy with the service provided. Few minor changes and all resolved quickly.
Date of experience: June 5, 2023
Thank you for leaving a fantastic review, Julie - your wonderful feedback is so appreciated!
Anastasia
From design to delivery and installation, the process was stress free
Date of experience: June 5, 2023
Thank you for leaving a wonderful review, Laura - your fantastic feedback is so appreciated!
Anastasia
From start to finish this was a very smooth process I would strongly recommend them
Date of experience: June 5, 2023
Thank you for leaving a fantastic review, Elizabeth.
I'm so pleased that your experience with us has been positive from start to finish - that really is lovely to hear.
Anastasia
They gave replacements swiftly when needed.
Kitchen is in great working order
Date of experience: June 3, 2023
Thank you for leaving a 5 star review, Cheuk.
It's a joy to read your fantastic feedback - I hope you're enjoying your lovely new kitchen!
Anastasia
Excellent service from start to finish and really pleased with the Kitchen
Date of experience: June 8, 2023
Thank you for those 5 stars, Andrew - I hope your new kitchen provides lots of lovely memories!
Anastasia
Everything went smoothly from start to finish, very happy with end product.
Date of experience: June 6, 2023
Thank you for leaving a brilliant review, Thomas - I hope your new kitchen provides lots of lovely memories!
Anastasia
Excellent service from initial design through to final installation.
Date of experience: June 8, 2023
Thank you for leaving a wonderful review, Ian - your 5 star feedback is so appreciated!
Anastasia
Design,order,price,customer experience all brilliant and thank you
Date of experience: December 20, 2022
Thanks for those 5 stars, Michael - your fantastic feedback is so appreciated!
Anastasia
From start to finish we were extremely pleased with Wren Kitchens
Date of experience: December 21, 2022
Thanks for those 5 stars, Steve - your fantastic feedback is so appreciated, and I hope your new kitchen brings you plenty of joy!
Anastasia
Excellent communication throughout and no hard sell. Great service
Date of experience: December 20, 2022
Thanks for the excellent review, Helen.
I'm delighted that your experience with us has been so positive from start to finish - I hope you're enjoying your lovely new kitchen!
Anastasia
Brilliant service, quick delivery, very helpful and friendly designers
Family contact
Date of experience: December 20, 2022
Thanks for the brilliant review, Rose - your fantastic feedback is so appreciated!
Anastasia
Very helpful from start to finish and constantly in touch
Date of experience: December 20, 2022
Thanks for the fantastic review, Lynette.
I'm so pleased that your experience with us has been positive, with good communication throughout - that's wonderful to hear!
Anastasia
I recently completed my kitchen project from Wren Kitchens, located at College Plaza in Selden. A few moments spent in their huge, modern 31,000 square foot showroom was all I needed to decide this is the kind of business I want to deal with.
How did I arrive at this conclusion? First, the selection of designs, finishes, and options is amazing, if not overwhelming. If you cannot find what you are looking for at Wren, then you're probably not ready for your project. Next, only the highest trained, knowledgeable, and zero pressure staff awaits you to ask every imaginable question. And for those who appreciate technology, like live virtual reality / goggles with interactive features while virtually walking through your new kitchen, you will be amazed. Moving on to quality, the fit, finish, and workmanship was flawless. Everything made in the USA, PA. At their huge manufacturing facility. Finally, working with Wren is a true, turnkey project. They follow a strict process for measure, design, review, measure, review, review and review. Not a typo on repeating words.
The operation runs like a true manufacturing and engineering house, vertically integrated, which virtually guarantees your project will be successful. Don't expect any shortcuts here, as you are an integral part of the team and process every step of the way with your design consultant. You may have heard the expression, measure 5x, cut 1x or something along those lines. That's the business model followed from project start, design, review, acceptance, fabrication, delivery, installation, and follow up. Job scheduling was unusually precise; you'll receive updates via email, phone and texts. My project finished 1 day ahead of schedule; cannot recall the last time that has occurred. I was very fortunate to have Renata DaSilva, who is quite experienced and patient with the many ideas and questions along the way.
Now it is completely obvious why Wren has been able to grow so quickly in the US (coming from the UK). I believe they are only operating in the US for about 3 years. Their business model is superior to other "big box" outlets because they communicate clearly to customers about pricing and quality. While you might save a few dollars elsewhere, Wren products are priced competitively because they manufacture their own products, now completely within the US. They also price match on accessories, so there's no anxiety about finding hardware or faucets elsewhere at a lower price.
Date of experience: December 5, 2022
Thanks for the awesome review, Mitch.
I'm absolutely delighted to read your fantastic thoughts about each step of your Wren journey - it's truly a pleasure to hear your appreciation for the quality of our products and level of service.
Your feedback is so appreciated, and I hope your stunning new kitchen provides plenty of joy!
Anastasia
Wren manufactures quality, made-to-order kitchens. Every kitchen we design and build is based on a simple promise - something for everyone, whatever your budget. Get started using our online kitchen planner, or talk to our kitchen designers, who can design your new kitchen in one of our 108 showrooms across the UK.
From the early days of the fitted kitchen to launching Infinity Plus, Infinity and Vogue, the family behind Wren has been setting the pace for the kitchen industry. Their journey has taken them from Yorkshire to the US and back again but they've always kept quality and affordability at their heart.
Thank you for leaving an outstanding review, Wendy!
Anastasia