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    Wren Kitchens

Wren Kitchens

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Overview

Wren Kitchens has a rating of 3.7 stars from 899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Wren Kitchens most frequently mention customer service, great experience, and whole process. Wren Kitchens ranks 2nd among Kitchen sites.

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    182

This company does not typically respond to reviews

Positive reviews (last 12 months): 85.8%
Positive
91
Neutral
2
Negative
13
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179
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How would you rate Wren Kitchens?
Top Positive Review

“My very positive experience!”

Derren C.
10/3/24

From start to finish Wren were really helpful. The design stage was great, any changes we made were all dealt with. The delivery was spot on, even the flooring which came from another company arrived exactly on time. We had quartz tops, expensive compared to alternatives but worth it in my opinion. The measuring and fitting of these tops also went like a dream, they delivered ahead of schedule. The quality of the units is very good. To cap it all the 0% finance deal really made it worth doing, I would certainly recommend Wren based on my experience with them.

Date of experience: 9/23/24
See positive reviews
Top Critical Review

“Faulty cabinets”

Nilda T.
9/23/24

I have had the cabinets for 3 yrs. Now they are coming unglued at the bottom of the cabinets.I have to say I have had nothing but problems from the beginning. It took months to get the cabinets in and right. And now they are falling apart. Very disappointed and unhappy.

Date of experience: 9/13/24
See critical reviews

Reviews (899)

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Reviews that mention popular keywords

wren kitchens (132) customer service (126) delivery team (26) wren kitchen (132) dream kitchen (33) kitchen designer (38)
Thumbnail of user derrenc3
GB
1 review
0 helpful votes
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October 3rd, 2024
Verified purchase

From start to finish Wren were really helpful. The design stage was great, any changes we made were all dealt with. The delivery was spot on, even the flooring which came from another company arrived exactly on time.
We had quartz tops, expensive compared to alternatives but worth it in my opinion. The measuring and fitting of these tops also went like a dream, they delivered ahead of schedule.
The quality of the units is very good.
To cap it all the 0% finance deal really made it worth doing, I would certainly recommend Wren based on my experience with them.

Date of experience: September 23, 2024

Thumbnail of user adams1891
Wren Kitchens .. – Wren Kitchens Rep

Thank you so much for sharing your fantastic experience with us, Derren!

We're delighted to hear that you are happy with our service and the quality of your kitchen.
Your satisfaction is our priority and your recommendation means a lot to us!

We truly appreciate your feedback and wish you many wonderful moments in your new space!
Thank you for being a part of The Great Wrenovation.

Best wishes,
Anna

Thumbnail of user simonh465
GB
1 review
0 helpful votes
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September 17th, 2024
Verified purchase

Really helpful and friendly staff in the showroom and really good communications from pre-sales through to delivery. Needed a couple of pieces replacing and they were sent promptly, without charge. Used my own fitters so can't comment on Wren's. Prices were good although they don't price-match all appliances so I got mine cheaper elsewhere.

Service
Value
Shipping
Quality

Date of experience: September 7, 2024

Thumbnail of user adams1891
Wren Kitchens .. – Wren Kitchens Rep

Thank you so much for leaving a glowing review, Simon!

We're delighted to hear that you are happy with our service.
Your satisfaction is our priority!

We truly appreciate your feedback and wish you many wonderful moments in your new space!
Thank you for being a part of The Great Wrenovation.

Best wishes,
Anna

Thumbnail of user janc753
GB
1 review
0 helpful votes
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September 20th, 2024
Verified purchase

From design to outcome the process and support have been outstanding. At all stages information has been easy to access and regularly kept informed. The delivery alone was not simply a date but down to emails, texts and telephone calls to ensure that the date and time was adhered to. Customer services and replacements for any damaged parts were prompt and every attempt made to keep these on target. Both on line and telephone service excellent. There were only 4 damaged parts, no questioning over replacement parts. Quality of the kitchen is excellent. Definitely impressive.

Date of experience: September 10, 2024

Thumbnail of user adams1891
Wren Kitchens .. – Wren Kitchens Rep

Thank you so much for leaving a glowing review, Jan!

We're delighted to hear that you are happy with our service and the quality of your kitchen.
Your satisfaction is our priority!

We truly appreciate your feedback and wish you many wonderful moments in your new space!
Thank you for being a part of The Great Wrenovation.

Best wishes,
Anna

Thumbnail of user karens5713
GB
1 review
0 helpful votes
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September 17th, 2024
Verified purchase

From start to finish, Wren went the extra mile to make our dream kitchen a reality. The experience of the designer and fitter was obvious and they worked together to ensure there were no problems before the units etc were delivered. I was not pushed into anything and the offers we got reduced the final price significantly- win, win! The care and attention to detail was fantastic and the team constantly checked in by phone email and even in person to ensure that everything was going smoothly. I would recommend Wren to anyone looking to update their kitchen or bedroom.

Date of experience: September 7, 2024

Thumbnail of user adams1891
Wren Kitchens .. – Wren Kitchens Rep

Thank you so much for sharing your fantastic experience with us, Karen!

We're delighted to hear that you are happy with our service.
Your satisfaction is our priority!

We truly appreciate your feedback and wish you many wonderful moments in your new space!
Thank you for being a part of The Great Wrenovation.

Best wishes,
Anna

Thumbnail of user jos631
GB
1 review
0 helpful votes
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September 19th, 2024
Verified purchase

Excellent extensive showroom at Southampton with a great atmosphere.
Very knowledgable genuine staff who really did help me every step of the way, from designing and tweaking to aftercare. They demonstrated patience and were very supportive. I felt listened to and my questions were fully answered.
I am confident I have the very best kitchen possible for my space.

Service
Value
Shipping
Quality

Date of experience: September 9, 2024

Thumbnail of user adams1891
Wren Kitchens .. – Wren Kitchens Rep

Thank you so much for leaving a glowing review, Jo!

We're delighted to hear that you are happy with our service.
Your satisfaction is our priority!

We truly appreciate your feedback and wish you many wonderful moments in your beautiful new kitchen!
Thank you for being a part of The Great Wrenovation.

Best wishes,
Anna

Thumbnail of user kathym2511
GB
1 review
0 helpful votes
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September 16th, 2024
Verified purchase

Wren took the time and effort to give us what we wanted, although we had a small budget and a small awkwardly-shaped kitchen. Our designer listened and spent time working out the best use of space and colour. We were never pushed to spend more than we could afford. It arrived on time with plenty of notice. When one of the surfaces had a nick in it, they replaced it quickly. From start to finished the service was excellent, and the kitchen came in at a very reasonable price, It is now installed and seems robust and of good quality.

Date of experience: September 6, 2024

Thumbnail of user adams1891
Wren Kitchens .. – Wren Kitchens Rep

Thank you so much for leaving a glowing review, Kathy!

We're delighted to hear that you are happy with our service and the quality of your kitchen.
Your satisfaction is our priority!

We truly appreciate your feedback and wish you many wonderful moments in your new space!
Thank you for being a part of The Great Wrenovation.

Best wishes,
Anna

Thumbnail of user lesleyt126
GB
1 review
0 helpful votes
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September 21st, 2024
Verified purchase
• Updated review

From going into store to receiving kitchen everything was smooth
I wasnt pushed into anything with lovely staff member.Delivery was on time and got a reasonable price for all that i wanted and the measuring up happened the same day i went to look.
Overall great service

Date of experience: September 11, 2024

Thumbnail of user adams1891
Wren Kitchens .. – Wren Kitchens Rep

Thank you so much for leaving a glowing review, Lesley!

It’s great to know that you’re pleased with our service.
Your satisfaction is our priority!

We truly appreciate your feedback and wish you many wonderful moments in your new space!
Thank you for being a part of The Great Wrenovation.

Best wishes,
Anna

Great experience
September 16th, 2024
Verified purchase
• Previous review

Easy to choose the kitchen i wanted within my budget with no pressure to buy what i didnt need
They came and measured up the same day and everything sorted quickly.
Everything in the order cant fault

Date of experience: September 6, 2024

Thumbnail of user briank2666
GB
1 review
0 helpful votes
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September 17th, 2024
Verified purchase

Kitchen & Utility installed. All items ordered delivered on time and completely free from damage. Minor blemishes on 3 door finish found after instal and promptly replaced by Wren with no hassle.
Would recommend purchase from Wren. Used own contractor so no experience of Wren installed team

Date of experience: September 7, 2024

Thumbnail of user adams1891
Wren Kitchens .. – Wren Kitchens Rep

Thank you so much for sharing your positive experience with us, Brian!

We're delighted to hear that you are happy with our service.
Your satisfaction is our priority and your recommendation means a lot to us!

We truly appreciate your feedback and wish you many wonderful moments in your new space!
Thank you for being a part of The Great Wrenovation.

Best wishes,
Anna

Thumbnail of user jamesm10849
GB
1 review
0 helpful votes
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September 16th, 2024
Verified purchase

Very very disappointed when told by wren fitters that i had to pay an extra £240 when the work was finished. Explanation was hidden extras. WHAT?. I was under the impression that everything was included in the full quoted price can you investigate this query also can you tell me when the 1st payment is due and how much every month to be paid thank you jimmy *******6946

Date of experience: September 6, 2024

Thumbnail of user jackg1114
Germany
1 review
0 helpful votes
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September 17th, 2024
Verified purchase

Easy process from start to finish. Kitchen looks great and feels very solid. Had a slight issue with measurements with one of the units which Wren took full responsibility for and were very swift to sort out a replacement within a week. Overall a positive experience and would recommend.

Date of experience: September 7, 2024

Thumbnail of user adams1891
Wren Kitchens .. – Wren Kitchens Rep

Thank you so much for leaving a 5 star review, Jack!

It’s great to know that you’re pleased with our service.
Your satisfaction is our priority and your recommendation means a lot to us!

We truly appreciate your feedback and wish you many wonderful moments in your new space!
Thank you for being a part of The Great Wrenovation.

Best wishes,
Anna

Thumbnail of user sharond2297
GB
1 review
0 helpful votes
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September 18th, 2024
Verified purchase

Excellent design service with Reece at Fort Kinnaird.Nothing was too much trouble. Delivery of our kitchen was excellent with time taken to store it carefully to give us maximum space to move around.Whole kitchen fitting took 3 days including removal of old appliances and units and inconvenience of water and electricity switched off was minimal.Lee our fitter and his team were punctual and made sure to tidy after themselves.Delighted with our new kitchen

Date of experience: September 8, 2024

Thumbnail of user adams1891
Wren Kitchens .. – Wren Kitchens Rep

Thank you so much for sharing your fantastic experience with us, Sharon!

We're delighted to hear that you are happy with our service.
Your satisfaction is our priority!

We truly appreciate your feedback and wish you many wonderful moments in your new space!
Thank you for being a part of The Great Wrenovation.

Best wishes,
Anna

Thumbnail of user julien938
GB
1 review
0 helpful votes
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September 17th, 2024
Verified purchase

I can`t praise Wren kitchens enough for my fabulous new kitchen.The whole experience was faultless from start to finish and I now have my dream kitchen with Quooker tap,amazing corner larder and beautiful quartz worktop 😊

Date of experience: September 7, 2024

Thumbnail of user adams1891
Wren Kitchens .. – Wren Kitchens Rep

Thank you so much for leaving a 5 star review, Julie!

It’s great to know that you’re pleased with our service.
Your satisfaction is our priority!

We truly appreciate your feedback and wish you many wonderful moments in your new space!
Thank you for being a part of The Great Wrenovation.

Best wishes,
Anna

Thumbnail of user angelij
GB
1 review
0 helpful votes
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October 5th, 2024
Verified purchase
• Updated review

It's really easy to make an appointment with a designer at wren. Long opening hours also very convenient around my work rota. You get a 3D image 360 rotation. I can email my designer if I have changes and get sent a visual image of changes. Easy to get furniture delivered, very strong well made unitscand doors, was really impressed. Interest free credit is a bonus and helped me complete my bedroom project. Love my new bedroom.

Date of experience: September 25, 2024

Thumbnail of user adams1891
Wren Kitchens .. – Wren Kitchens Rep

Thank you so much for leaving a glowing review, Angeli!

We're delighted to hear that you are happy with our service.
Your satisfaction is our priority!

We truly appreciate your feedback and wish you many wonderful moments in your new bedroom!
Thank you for being a part of The Great Wrenovation.

Best wishes,
Anna

Beautiful bedroom furniture
September 17th, 2024
Verified purchase
• Previous review

I started my Wren journey by filling out an enquiry form. I was contacted by a designer, who came round to measure up followed by a visit to showroom to plan my bedroom. It's all very easy to book appointments or email changes and have a visual image of your plan. Delivery is also at your convenience and notification nearer the time about your delivery. Time slot given and you can track your delivery, you will also get a phone call when the team are 10mins away. Any issues with damages etc, again easy to contact wren, they work with you all the way. Interest free credit is a huge bonus and makes renovating achievable. I have had a kitchen from Wren and a bedroom, delighted with both and quality of materials very impressive. Thank you Wren!

Date of experience: September 7, 2024

Thumbnail of user nildat14
New York
1 review
0 helpful votes
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September 23rd, 2024

I have had the cabinets for 3 yrs. Now they are coming unglued at the bottom of the cabinets.I have to say I have had nothing but problems from the beginning. It took months to get the cabinets in and right. And now they are falling apart. Very disappointed and unhappy.

Service
Value
Quality

Date of experience: September 13, 2024

Thumbnail of user wendyp823
GB
1 review
0 helpful votes
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September 16th, 2024
Verified purchase

We went to look at kitchens quite early in our building project. Francois was very patient as we returned several times to make changes to our original ideas ultimately completely reconfiguring the plan. Once we finally decided production & delivery was swift & we were kept informed. We installed ourselves and the appointment for the worktop fitted well with our schedule and that was installed to plan and so we would recommend Wren to anyone considering buying a kitchen from them.

Date of experience: September 6, 2024

Thumbnail of user adams1891
Wren Kitchens .. – Wren Kitchens Rep

Thank you so much for leaving a 5 star review, Wendy!

It’s great to know that you’re pleased with our service.
Your satisfaction is our priority and your recommendation means a lot to us!

We truly appreciate your feedback and wish you many wonderful moments in your new space!
Thank you for being a part of The Great Wrenovation.

Best wishes,
Anna

Thumbnail of user rabiyak5
GB
1 review
0 helpful votes
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September 17th, 2024
Verified purchase

We had an extensive done & went to wren kitchen & fell in love with how Andy West designed our dream kitchen, was so happy & excited when my kitchen units were delivered & fixed as designed. I would definitely recommend as everything was done & handled professionally from beginning to end!

Date of experience: September 7, 2024

Thumbnail of user adams1891
Wren Kitchens .. – Wren Kitchens Rep

Thank you so much for leaving a glowing review, Rabiya!

We're delighted to hear that you are happy with our service.
Your satisfaction is our priority and your recommendation means a lot to us!

We truly appreciate your feedback and wish you many wonderful moments in your new space!
Thank you for being a part of The Great Wrenovation.

Best wishes,
Anna

Thumbnail of user drewb273
California
1 review
0 helpful votes
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September 16th, 2024
Verified purchase

Wren were really great to deal with right from the initial consultation/design of the kitchen right through to finalising the details and delivery.

There App is so handy for sorting which unit/appliance will go where and also if need any advise/info at the install stage.

Will defo recommend WREN to family and friends when they are renewing there kitchen 🙂

Date of experience: September 6, 2024

Thumbnail of user adams1891
Wren Kitchens .. – Wren Kitchens Rep

Thank you so much for sharing your fantastic experience with us, Drew!

We're delighted to hear that you are happy with our service.
Your satisfaction is our priority and your recommendation means a lot to us!

We truly appreciate your feedback and wish you many wonderful moments in your new space!
Thank you for being a part of The Great Wrenovation.

Best wishes,
Anna

Thumbnail of user simonw608
GB
1 review
0 helpful votes
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September 20th, 2024
Verified purchase

Wren made the whole process of selecting and ordering our kitchen very easy. Staff were helpful and polite with nothing being too much trouble. Being able to view the kitchen in 3D was also very useful.
When the kitchen was delivered a couple of the doors were the wrong colour but a quick phone call and new doors were sent out.
The finish of the kitchen is of a good quality and overall we are very pleased.

Date of experience: September 10, 2024

Thumbnail of user adams1891
Wren Kitchens .. – Wren Kitchens Rep

Thank you so much for sharing your positive experience with us, Simon!

It’s great to know that you’re pleased with our service and the quality of your kitchen.
Your satisfaction is our priority!

We truly appreciate your feedback and wish you many wonderful moments in your new space!
Thank you for being a part of The Great Wrenovation.

Best wishes,
Anna

Thumbnail of user peterb3266
GB
1 review
0 helpful votes
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September 16th, 2024
Verified purchase

From the moment we set foot in their showroom and all the way through to the final sign off we have been very impressed! There was no pressure in the showroom just help when we needed it followed by the detailed design in which we were fully involved and included. The ordering and payment process was easy and straightforward. Finally the delivery and installation was perfect, the wren fitter was absolutely brilliant and now we have our perfect bedroom!

Date of experience: September 6, 2024

Thumbnail of user adams1891
Wren Kitchens .. – Wren Kitchens Rep

Thank you so much for sharing your fantastic experience with us, Peter!

We're delighted to hear that you are happy with our service.
Your satisfaction is our priority!

We truly appreciate your feedback and wish you many wonderful moments in your new perfect bedroom!
Thank you for being a part of #TheGreatWrenovation.

Best wishes,
Anna

Thumbnail of user susang4027
Turkey
1 review
0 helpful votes
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September 17th, 2024
Verified purchase

Fabulous service from beginning to end. The experience was from very friendly and knowledgeable sales staff giving great advice to a great fitter who completed my full kitchen in three days to a very high standard.

Date of experience: September 7, 2024

Thumbnail of user adams1891
Wren Kitchens .. – Wren Kitchens Rep

Thank you so much for leaving a glowing review, Susan!

It’s great to know that you’re pleased with our service.
Your satisfaction is our priority!

We truly appreciate your feedback and wish you many wonderful moments in your new space!
Thank you for being a part of The Great Wrenovation.

Best wishes,
Anna

Thumbnail of user gabrielab160
GB
1 review
0 helpful votes
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September 26th, 2024
Verified purchase
• Updated review

Start to finish, Wren were amazing! Extremely happy with the kitchen quality, and super satisfied with the customer service experience, especially thankful to Nathan from the Derby branch! Couldn't ask for anything else!

Date of experience: September 16, 2024

Thumbnail of user adams1891
Wren Kitchens .. – Wren Kitchens Rep

Thank you so much for sharing your fantastic experience with us, Gabriela!

We're delighted to hear that you are happy with our service and the quality of your kitchen.
Your satisfaction is our priority!

We truly appreciate your feedback and wish you many wonderful moments in your new space!
Thank you for being a part of The Great Wrenovation.

Best wishes,
Anna

Amazing, start to finish!
September 18th, 2024
Verified purchase
• Previous review

Wren went above and beyond to meet our expectations, from the first casual roam in the showroom months before we started working on the design to the customer service after installation! Couldn't be happier with the quality of the service and the kitchen! Specifically thankful to Nathan from the Derby branch who welcomed us months before we started the project and remembered our plans once we began our journey - he truly went the extra mile to get our dream kitchen done.

Date of experience: September 8, 2024

Thumbnail of user s.m28
GB
1 review
0 helpful votes
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September 16th, 2024
Verified purchase

Wren did a great design. We had considered an extension to get more space but the design meant we didn't need to. The virtual design was exactly the same as what was installed.
Make sure you are aware of what fitters are allowed to do on the install, ours are really good but he wasn't allowed to touch electrics and plumbing was extra but he was great and did a lot for free. It's a big upheaval getting a kitchen installed but well worth it. Be prepared.

Date of experience: September 6, 2024

Thumbnail of user adams1891
Wren Kitchens .. – Wren Kitchens Rep

Thank you so much for leaving a glowing review!

We're delighted to hear that you are happy with our service.
Your satisfaction is our priority!

We truly appreciate your feedback and wish you many wonderful moments in your new space!
Thank you for being a part of #TheGreatWrenovation.

Best wishes,
Anna

Thumbnail of user pipb11
GB
1 review
0 helpful votes
  • Send Message
September 17th, 2024
Verified purchase

From the moment we walked into the shop everyone was friendly and helpful. Our designer took us through the process and designed an amazing new kitchen. The fitter who installed kitchen very friendly and a very hard worker.
My new kitchen is my dream kitchen thanks to wren.

Date of experience: September 7, 2024

Thumbnail of user adams1891
Wren Kitchens .. – Wren Kitchens Rep

Thank you so much for leaving a 5 star review!

It’s great to know that you’re pleased with our service.
Your satisfaction is our priority!

We truly appreciate your feedback and wish you many wonderful moments in your new space!
Thank you for being a part of The Great Wrenovation.

Best wishes,
Anna

Thumbnail of user simonh464
GB
1 review
0 helpful votes
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September 16th, 2024
Verified purchase

Great kitchen, great fitting however after spending all that money the rubbish was left with me to dispose of. It spoilt my experience.

Date of experience: September 6, 2024

Thumbnail of user simonf251
GB
1 review
0 helpful votes
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October 1st, 2024
Verified purchase

My local Wren store at Stockton on Tees understood my requirements, advised and designed as per my request. Numerous changes to the design, types and colours etc was made during the weeks thereafter
Before finally committing to the design, arranged my preferred in house installation team, dates and took advantage of the interest free finance options. Installation went to plan without on hitches including the Quartz Worktops. Would recommend Wren Kitchen as a preferred supplier

Date of experience: September 21, 2024

Thumbnail of user adams1891
Wren Kitchens .. – Wren Kitchens Rep

Thank you so much for sharing your positive experience with us, Simon!

It’s great to know that you’re pleased with our service.
Your satisfaction is our priority and your high recommendation means a lot to us!

We truly appreciate your feedback and wish you many wonderful moments in your new space!
Thank you for being a part of The Great Wrenovation.

Best wishes,
Anna

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From the business

Wren manufactures quality, made-to-order kitchens. Every kitchen we design and build is based on a simple promise - something for everyone, whatever your budget. Get started using our online kitchen planner, or talk to our kitchen designers, who can design your new kitchen in one of our 108 showrooms across the UK.

Business History

From the early days of the fitted kitchen to launching Infinity Plus, Infinity and Vogue, the family behind Wren has been setting the pace for the kitchen industry. Their journey has taken them from Yorkshire to the US and back again but they've always kept quality and affordability at their heart.

Company Representative

Thumbnail of user adams1891
Wren Kitchens ..
Wren Kitchens
Typically does not respond to reviews

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