Wren Kitchens

Had the best experience at Wren Derby. Nathan was great the whole way through and helped massively!
So easy to change and add details through the design process.
Quality of the kitchen was immaculate and came so well packed.

The design experience with wren was brilliant and our designer did a great job with our kitchen. Delivery was fast and efficient the only down side was there was a few mistakes when it arrived and had to reorder some bits.

Really enjoyable experience with the entire Wren family from beginning consultation to the end installation and support. The 3D really helped us to make decisions before investing time and money in the final design. Would highly recommend Wren again and again!

We had a few minor missing parts and some odd changes to be resolved. The entire team went above and beyond. Massive thanks to them all.

My kitchen was designed by Katy at wakefield showroom. She was helpful, friendly, professional and above all (as I was on a budget) not at all pushy, she listened to what I wanted and designed my perfect kitchen. Delivery was spot on! I had one small issue with a damaged end and it was sorted and a new one delivered within a few days. I'm thrilled with my Wren kitchen and would def recommend!

Used wren for my kitchen after looking at other kitchen makers. Found the quality to excellent. I fitted the kitchen myself and found it easy as the units come pre built. I would highly recommend wren.

Great service from start to finish. Very friendly and helpful staff. Nothing was too much for them.
Kate was very professional and friendly.
We love our kitchen and would definitely recommend wren to family and friends

Very good attentive service and quality kitchen. Would have given 5 star rating but Wren didn't want to help over the disgraceful AEG promotion debacle, when all you needed to do was ask your local AEG rep to sort it out!

We were absolutely impressed with the level of service and attention we had from both your sales team and the after sales and installation team.
The few minor issues we had ( a draw front missing and a draw runner not quite 100%) were quickly and efficiently resolved without fuss.
The overall result is a kitchen that we are rightly proud of.

Didn’t make a drama out of a minor issue. Very happy.

Pre sales were great.

Post sales experience was one of the worst companies I have had to deal with.

We had our kitchen measured by their team, twice.
They managed to measure almost every part of the structure incorrectly, including where the gas and dishwasher points were located.

We have had to move the whole kitchen over as a result of their error.

As a result of the incorrect measurement, we had to re order units that fit correctly to our kitchen, and re pay to have our kitchen re fitted, which has cost us an additional £2,000.

To add to this, we have not received any compensation to the additional costs and time.

We have tried to contact them around 5 or 6 times now and we haven't had any contact back from them.

I used Wrens Kitchens company for the first time. Customer service is excellent though I wasn't sure about the finished product until the kitchen was delivered and assembled. I absolutely love it! Now I am seriously considering another kitchen, but this is for myself. :)

From the designers first visit right through the ladies on the phone, the guy checking all the measurements to the guys who fitted the worktop. They were all professional polite helpful and efficient a pleasure to deal with

Our dealings with Wren, at every stage, have been excellent.

The help with design and the advice on purchasing were spot on.
This is also the case at every other part if the process.
The two surveyors were punctual polite and very professional, as was the templater.
Every call to the Gloucester showroom and head office was dealt with promptly and effectively and Wren communications re appointment and orders was second to none.
We had two damaged and one missing item and all were delivered to us with blistering speed, all very slick through the app.
We are also extremely impressed with the quality of everything we ordered as well as the competitive pricing of the electrical items included in our order.
All in all an excellent experience.

All calls were answered promptly and issues resolved immediately.

From start to finish our kitchen went as smooth as it could as we changed our plans a few times & was no bother to our kitchen planner then the delivery it arrived when it was supposed to but had a few damaged items but was able to order them via the app & they came a few days later but we used our own fitter & absolutely love our kitchen

Everything from start to finish was very professional and made us very welcome, helped us so much with the design and colours and even the delivery drivers were amazing too, nothing was too much trouble for them, keep up the amazing work

From start to finish I have been impressed with my experience with Wren. The designer was helpful and stayed in contact throughout.
My kitchen was delivered well packaged and I was kept up to date with delivery details.
I am overwhelmed with my kitchen. Love it.

Straight forward and lovely result Great service from the staff from reception to the design team ready and helpful with any changes we wanted to make.
The delivery team were prompt and very helpful, the kitchen has made a lovely addition to your home.

From start to finish we were kept updated on the progress of the kitchen. A slight delay occurred but we were fully informed of the situation. Would definitely recommend Wren and the installer we had.

We had an excellent experience with Wren including a smooth and easy kitchen installation. Each aspect of the process was stress free and we were impressed with the calls from the care team throughout the installation week.
The installation team were thorough and worked to a high standard.

From the moment we walked in the door to the time the kitchen was installed we received fantastic service. They listened to what we wanted, even made a couple of adjustments to design. Nothing was too much trouble. They guided us through the delivery process and installation of worktop timeline, due to this all went to plan. Great service from beginning to end

A part was damaged, replaced without a quibble and delivered next working day.

Felt at ease throughout the process of arriving in store, pricing and delivery of the kitchen. Pricewise they were cheaper than the competition (which I was very surprised with) whilst producing what I believe is a better quality product

We had a couple of hiccups but they were quickly resolved by the depot and also the central customer services (missing items and damages), replacements sent out without hesitation and quickly.

One thing I would note is that any extra over items cannot be returned (as I was lead to believe) so be careful that any items are not over ordered

Overall a good service and I wouldn't hesitate in recommending them

We have been really happy with our experience with Wren. Our designer was very helpful and had good ideas. The order was processed efficiently and delivered on time. There were a couple of minor delays but Wren responded quickly and were easy to deal with. We had been a bit worried at some of the reviews online but we were delighted with the kitchen and the service we received.

We had a great experience, the designer helped us choose a fab kitchen, had great ideas to maximise space and ironed out a few challenges. We also had a great experience after buying the kitchen, a few items were not available / didn't arrive and they were replaced without issue.

Really pleased with our kitchen from Wrens. The quality of the units is excellent. Really pleased with the design and all the features that were suggested by the design team. We were really well looked after in the Aintree store. Would highly recommend.