Overview
Wristband Bros has a rating of 4.2 stars from 1,057 reviews, indicating that most customers are generally satisfied with their purchases. Wristband Bros ranks 144th among Promotional Products sites.
Instant Feedback
Website is clear, easy to use, and offers a great variety of choices, as well as helpful advice to make the customer feel safe with the order... that someone cares. Thank you... this is my second order.
I emailed you guys the day after over corrections that needed to be changed. Kevin confirmed the order was fixed I opened the envelope today and the name is spelled completely wrong. I want a refund or for you guys to correct it and ship it back to me immediately with no extra charge I needed these by the 21st.
Great product and pretty good prices.
So far I have opened 2 bags of 100, I assume, but one bracelet was broken and 2 were missing from each of those 2 bags. Not sure if they would be in the other bags...
Product is Great and Customer Service is excellent! Tyler was very informative and extremely helpful. I requested a sample and received it within 48 hours and they were fabulous! Great Product at Reasonable Pricing!
Excellent Turn around time. Very efficient and attentive company. Easy design process. Excellent Value. Highly recommend!
Ordered last year and the bracelets were a big hit--excited to order again. Your company makes the process easy and has been exceptionally good to work with
Third year and it was once again a great experience--great product, user friendly website
They are very thin, but the printed look great. Good quality. Size is HUGE though! The wristband is even big on my husband, so it will look ridiculous on the kids I ordered them for. Unfortunately they probably won't wear them.
Love the color options and the service, no hassle, easy to customize. Our order was filled super fast and in our residents hands within a week. We can easily spot residents and non residents keeping our pool enjoyable all year round.
Made a phone call to your company and gentleman was very nice and helpful! I purchased these wrist bands for a fundraiser (Stand up 2 CANCER). So far everyone likes the bands and think it was a great idea. Thanks for all you help! Shirley DeCheco
Very easy to order from the website! Great experience so far! Remembered my order from the previous day!
Love love my bands! Logo came out clear and sharp looking! I love that I have all sides filled with my company information! Would recommend and buy from again! Thank you so much!
Needed these for a meeting. Order was delayed I was told due to the virus in China. If that's the case it probably should have been told up front. I was offered a lower quality product that could get here on time...but at the same price as the higher quality. I took it so I would at least have something for the meeting.
My original order was received on time however the wristbands were not tactile like my previous order two years ago. While I didn't have the correct wristbands for my two events, I called and spoke with Brent who immediately reordered the correct wristbands. So overall my experience was very good. Thank you so much for your responsiveness. I really appreciate the assistance I received.
Online support was SUPER helpful! Customer Care was fantastic. There was not one area I wasn't pleased with. Our logo looks incredible. Honestly everyone we come in to contact with wants our vendor information.
The order process was so easy. The wristbands are GREAT, everything I wanted and they delivered early! I'm getting my re-order ready.
I ordered them to honor my dad and his fight against Mesothelioma. WE GOT THIS!
It will be a great gift for our 40th Class Reunion... Being the Reunion Chairperson for the Graduating Class of 1980, I always want the classmates to leave with wonderful memories and some sort of "token", party favor, or whatever you choose to call it...
The wristbands, with all of the information I wanted on them are perfect!
Thank you so much!
The folks on chat are amazing. They take care of stuff, they appear to be empowered to make decisions and I LIKE that! While my order was not correct the first time, I am hopeful that by next Thursday (promised delivery) that will all be corrected.
One complaint I do have is that I tried calling on Monday, was on hold for 15 minutes waiting for someone after pressing 1 on the phone and left a voicemail. Nowhere did it mention that MAYBE they were closed for the holiday and no-one called me back. That aside, Kevin resolved my issue quickly and effectively.
Would have been happier to have site allow choosing medical icon. The ability of the people processing my order addressed my request for medical icon to be added and was very pleased with their results.
Do not use them if wristband color is important. I ordered three different color bands and two out of the three bands colors were not as expected. The company DOES NOT stand behind their "Happiness
Guarantee". They left me high and dry with no bands for 150 guests 3 days before my event. They did refund me for the bands they did not deliver but I requested a full refund for my entire order due to the exhorbitant measures (multiple phone calls, emails, messages through their website, facebook posts, etc) I had to go to to get them to do anything about one of the two miscolored bands. They refused.
Easy to order, confirm order, and chat with customer service to make sure it will meet our needs. Delivered quickly
Relatively easy shopping experience. However, a little bit more pricey than I was hoping. And it took a little bit too longer to produce and arrive to me. I do really like the smaller bracelets though, they are just what I wanted! The large ones are a little bit too big and the words are too small in relation to the size, I feel.
I never received my order and if I knew the items were being produced in China I would not have ordered them. I could've easily contacted China as well, placed a large order and possibly paid a cheaper price. My main issue is that I have not received the item that I paid for already.
As we like to say, if it fits it prints.
Start designing your custom wristband project with us. We're looking forward to helping you Express What Matters.
Business History
It was through these humble beginnings that our company began to cut its teeth in the silicone wristband manufacturing business. Before long, we began to expand our customer base from music artists alone to the wide world of the internet. After changing the name to WristbandBros.com, we set our sites on widening our product offering and delivering the highest quality customer service and wristband product the industry had to offer. We remain one of the largest suppliers of wristbands in the United States.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members