website thubmnail of Wristband Bros

Wristband Bros

Overview

Wristband Bros has a rating of 4.2 stars from 1,057 reviews, indicating that most customers are generally satisfied with their purchases. Wristband Bros ranks 144th among Promotional Products sites.

service
11
value
11
shipping
11
quality
10
This company does not typically respond to reviews

Instant Feedback

13,352 reviews
How would you rate Wristband Bros?
grey star
grey star
grey star
grey star
grey star
Pennsylvania
1 review
3 helpful votes
Follow Matthew C.
Unfollow Matthew C.
Send Message
Share Review
Report Review

Phenomenal Company
January 15, 2020

I ordered 9 bracelets a week ago for my family to support my sister whose breast cancer returned after a 10 year absence and faces surgery tomorrow. I received at least 100 bracelets two days later. I cant thank this fine company enough for their kindness and unexpected support. Truly a touching gesture. The bracelets are exceedingly high quality and I recommend this company on every level. From the Cline family, thank you.

Date of experience: January 15, 2020
Massachusetts
1 review
0 helpful votes
Follow Ramona L.
Unfollow Ramona L.
Send Message
Share Review
Report Review

Dissatisfied!
October 30, 2021

I received my bands, ordered five. All five were missing parts of the letters and some letters were faded! Waited two weeks for garbage! They promise happiness guarantee! I am not happy at all! Very poorly done. The people I spoke with were very nice but that doesn't help with the quality of the bands. Am awaiting a response from them. Either it's corrected in under a week or I want a refund! I give them one star

Date of experience: October 30, 2021
Vermont
1 review
0 helpful votes
Follow Donna F.
Unfollow Donna F.
Send Message
Share Review
Report Review

Love them!
May 21, 2023

The wristbands we ordered are amazing! However, if you are planning on women wearing them, you might want to order children's sizes as the adult sizes seem to be a little to big on many women.

Date of experience: May 21, 2023
Colorado
1 review
0 helpful votes
Follow John Y.
Unfollow John Y.
Send Message
Share Review
Report Review

Prompt, professional, and accurate!
January 19, 2019

Very pleased with my overall experience from beginning to end. The design process with easy to navigate.
I was kept in the loop and updated regularly during the process of my order, including shipment and delivery dates and time.
I'm already a repeat customer.

Date of experience: January 19, 2019
Egypt
1 review
1 helpful vote
Follow SEIF G.
Unfollow SEIF G.
Send Message
Share Review
Report Review

Satisfied
January 15, 2019

Your quality is the best but you have increased your prices without a warning or a reason for that. Also your customer service needs to have more info than they have now because they sometimes do awful mistakes.

Date of experience: January 15, 2019
Sean M. Wristband Bros Rep
over a year old

Hi Seif -

I appreciate the kind words regarding the quality of our product!

Pricing did increase a small amount for the 2019 year on some qtys and decreased on others. Remember we do always offer discount codes. The code THX15 will take 15% off your order.

As for the issue with customer service, I recall an issue with combining 2 separate orders into 1 shipment. I apologize for that oversight and will do our best to not make that mistake again.

If you have any further feedback, please don't hesitate to reach out to me at: sean@wristbandbros.com.

Thanks!
Sean

Texas
1 review
0 helpful votes
Follow Ray Y.
Unfollow Ray Y.
Send Message
Share Review
Report Review

After placing my order and trying to talk with customer service was disappointing. They have to remember what customer service is and without the customers they do not exist. I wanted to write a two pages from start to finish but, they are not worth my time.

Date of experience: April 22, 2020
South Carolina
1 review
1 helpful vote
Follow CiCi G.
Unfollow CiCi G.
Send Message
Share Review
Report Review

Great Wristbands/Reasonably Priced
January 15, 2019

I love that the wristbands come in all sizes. There were different bulk amounts that were great for our budget. The youth size bands were great for our students ages 5 - 10. The extra large bands fit wonderfully for staff with larger wrists. All worked out great. I will order again.

Date of experience: January 15, 2019
Virginia
1 review
0 helpful votes
Follow Kristi M.
Unfollow Kristi M.
Send Message
Share Review
Report Review

Cheerios the best dog ever!
January 19, 2019

I do a lot of therapy dog work with my dog, Cheerios, and always like to give the kids some little token of their experience. Many of the promotional items I reviewed were so expensive it was just not something I could afford. The kids were getting tired of always getting stickers! So when I found the wristbands and could personalize them! Woo hoo! A big hit!

Date of experience: January 19, 2019
Utah
1 review
0 helpful votes
Follow Samantha J.
Unfollow Samantha J.
Send Message
Share Review
Report Review

Exactly what I wanted for a great price!
January 19, 2019

I'm the Cubmaster for our local Cub Scout Pack and had these made for the boys and their parents for Christmas. They were extremely affordable and came promptly. I am very satisfied and have already thought of a few other groups I'm going to have them made for.

Date of experience: January 19, 2019
Illinois
1 review
1 helpful vote
Follow Joe O.
Unfollow Joe O.
Send Message
Share Review
Report Review

Happy with the product.
January 15, 2019

My only issue is when I ordered it first I wanted the biggest wristband they had. When they came in it still wouldn't fit me. When I emailed them asking about it they told me they have one size bigger. Are used the ones that they sent me and got the new ones that fit. I just wish I would have known the first time

Date of experience: January 15, 2019
Sean M. Wristband Bros Rep
over a year old

Hi - Thanks for your feedback. I'm going to have our team review our current large band to see if we should change the size. Our current Large band is 8.25." We may move to 8.5."

Next time you order, please mention this size issue to a rep and we'll make sure you get a larger size and a discount for the trouble.

Thanks!
Sean