• The Wall Street Journal

The Wall Street Journal

Is this your business?
Write a Review

Overview

The Wall Street Journal has a rating of 2.0 stars from 140 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about The Wall Street Journal most frequently mention customer service, street journal, and credit card problems. The Wall Street Journal ranks 256th among Sports News sites.

  • Service
    38
  • Value
    40
  • Shipping
    21
  • Returns
    27
  • Quality
    32
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
6
4
See all photos
How would you rate The Wall Street Journal?
Top Positive Review

“The Only Paper I'll Read”

Barbara C.
2/18/16

I like to keep up with current events, new technology, what my stocks are doing and this is the only paper I'll read. We call all the other papers mullet wrappers. The other papers like the New York Times are too slanted politically for our tastes. Their is nothing like honest journalism. People NEED to see both sides of the issues. I like to hold, feel and cutout (good articles) and the online addition just doesn't cut it for me. I often will find an article that's relevant for my kids, they don't have the time to read the Wall Street Journal cover to cover) so I send them articles they can use in their daily lives. Best paper in the market!

Top Critical Review

“Beware Introductory Subscriptions!”

Bob L.
9/25/24

Your rate will increase 10 fold after the introductory period! They will stick you for one month at the high rate even if you call and cancel on the day of the charge. I had a charge processed today (9/25/2024) (shows pending on my account) for a higher amount. I called today to cancel today but they would not cancel the subscription until 10/22. The pending charge will NOT be reversed. I will dispute the charge. Do do business with Dow Jones or Wall Street Journal! Unconscionable business practice!

Reviews (140)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (30)
Thumbnail of user danm97
Italy
6 reviews
9 helpful votes
  • Send Message
March 1st, 2015

My wife and I had the best understanding about how to choose the right investment. Highly recommended

Thumbnail of user drakeb39
Texas
1 review
1 helpful vote
  • Send Message
November 12th, 2023

24 different Sections to click on (see screenshot below). Unmanageable! Spend more time clicking than reading.

Service
Value
Quality
Thumbnail of user gregb64
3 reviews
10 helpful votes
  • Send Message
November 30th, 2015

Seriously, it's the most moderate and evenly based news that I have seen. Outside of OAN that is. Its economic reports are fantastic.

Thumbnail of user corier
India
2 reviews
1 helpful vote
  • Send Message
January 20th, 2015

Its my favorite news site, the way information are presented, its very convenient, its like i need to see it once in a day atleast :)

Thumbnail of user helenl91
RU
4 reviews
17 helpful votes
  • Send Message
June 30th, 2017

Cool magazine. I always read it when I want to know the news. This is one of the oldest magazines and, over the years, it becomes only a lush.

Thumbnail of user ralphp39
Netherlands
4 reviews
0 helpful votes
  • Send Message
January 21st, 2017

This is my go-to source of business news and insight. I always recommend it to my pals and family members

Thumbnail of user miket187
New York
11 reviews
24 helpful votes
  • Send Message
March 20th, 2021

Terrible customer service and truly the worst delivery service I've had for a paperer anything else!

Tip for consumers:
Avoid the delivery service as its never on time and the customer service is truly the worse!!!

Products used:
Wallstreet Journal!

Service
Value
Shipping
Returns
Quality
Thumbnail of user belmab1
BA
6 reviews
32 helpful votes
  • Send Message
March 10th, 2017

Everything you write about and say is a lie, your papers dont look so profesional to me, like the Times. You need to step up the game

Thumbnail of user pipoym
Philippines
23 reviews
70 helpful votes
  • Send Message
February 11th, 2017

This is one of my favorite business paper. It has a way of letting one know where a good investment is. I would highly recommend this to everyone.

Thumbnail of user roberty922
New York
1 review
1 helpful vote
  • Send Message
June 28th, 2023

Delivery of the print edition of the WSJ is inconsistent at best. I haven't received the paper once this week.

Service
Value
Shipping
Quality
Thumbnail of user johnd898
Ohio
6 reviews
6 helpful votes
  • Send Message
November 19th, 2017

Good selection, fast, and cheap. Good service too.
Maximum Satisfaction thanks again i ll order again

Thumbnail of user lukem154
Ukraine
3 reviews
5 helpful votes
  • Send Message
November 15th, 2018

Always enjoyed reading this journal. Decent content, worth spending time with. I would recommend it to everyone.

Thumbnail of user stever115
GB
2 reviews
0 helpful votes
  • Send Message
January 18th, 2021

Been a subscriber for years! My everyday routine starts with reading news from them! Great! Looove it!

Thumbnail of user rokasr
Kansas
1 review
1 helpful vote
  • Send Message
September 30th, 2016

They are just amazing and having good staff. Highly Recommended to my friends and other people.

Thumbnail of user johnh391
New York
2 reviews
26 helpful votes
  • Send Message
November 8th, 2015

Seriously, it's the most moderate and evenly based. Its economic reports are fantastic.

Thumbnail of user dieterm
California
6 reviews
42 helpful votes
  • Send Message
February 23rd, 2015

Hands down the best news source for business news.

Thumbnail of user mariond49
Egypt
2 reviews
1 helpful vote
  • Send Message
March 19th, 2020

No useful information for the last few months. I wasted my time reading it. Feel disappointed...

Thumbnail of user jillm70
Utah
5 reviews
0 helpful votes
  • Send Message
June 16th, 2016

I've been a subscriber for years and they're one of the only news sources I really trust.

Thumbnail of user patrickg43
New York
3 reviews
18 helpful votes
  • Send Message
December 11th, 2015

A bit too liberal for me but otherwise pretty good.

Thumbnail of user ab3005
Washington
1 review
3 helpful votes
  • Send Message
November 2nd, 2015

See above. It was the nicest thing I could think of to say.

Thumbnail of user robs59
Ukraine
2 reviews
6 helpful votes
  • Send Message
October 26th, 2015

Very helpful website with a lot of up to date financial information

Thumbnail of user mariac94
Netherlands
6 reviews
4 helpful votes
  • Send Message
October 7th, 2015

Stumbled upon this one when researching my business matter - not too bad.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

WSJ online coverage of breaking news and current headlines from the US and around the world. Top stories, photos, videos, detailed analysis and in-depth reporting.

How do I know I can trust these reviews about The Wall Street Journal?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about The Wall Street Journal?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business