AllVetMed

Has been 5 weeks since order placed. Credit card charged right away. Will not answer phone. Did respond to email but nothing but false promises, outright lies and excuses. Worst online commerce experience I have ever experienced.

Strangest collection of reviews. Some 5 stars and they all read like ringers, like they're planted there by the company. And then a bunch of 1-star, several of which wish they could choose zero stars.
My experience is neither of these. I've used the place twice. The prices are excellent. I'd give them 4-5 stars on that. Customer service and timeliness are horrible. Very very difficult to reach. "Processing" takes a very long time. And they use lousy shipping services (UPS handing off to the USPS -- what a terrible idea -- and it arrived 2 days after the estimated arrival date). Overall it nets out 3 stars, but based on the experiences of too many others, I'll not give them another chance.

I placed my order more than 3 weeks ago and it still hasn't shipped. I've tried emailing and calling with no response. NO ONE answers the phone when you call their customer service phone number.

After threatening to report them for fraud, I finally got a response that the charge will be removed from my credit card - we'll see...

Love this website, it is very user friendly, and they have a wide variety of products. I use to buy pet snacks, and treats at stores, but no longer, I save so much more money and time to just click on Allvetmed.com, it’s my one stop shop for all my pet’s needs

Don't order from this company. Same story as everyone else. Ordered my cat's meds on 8/5/13. My credit card was charged $142 shortly thereafter. It's now 8/27; no meds despite emails telling me the product had shipped. Numerous complaints to the company have finally resulted in a new tracking number from UPS Innovations that appears to be real. ETA is 9/3, a month later! We'll see if it arrives and if it's the right medication. The discount is not worth the aggravation or concern that the medicine may be a placebo or outdated.

Oral Hygiene Kit for Dogs and Cats was the most recent item that I bought from Allvetmed.com. My pets absolutely love it and it's made a difference in their teeth, it's about half the price they charge at my vets. So Thanks Allvetmed.

First ordering experience was good. Second was a mess. Still trying to get a payment issue cleared up, as they charged my card for a shipment I cancelled (and never received either)... I have emailed multiple times only to get NO response... I have called customer service... was on hold for about 20 minutes & then the sweet thing that answered the phone had no clue what she was doing... she told me someone would call me back & I'm still waiting... NEVER ordering from them again... don't recommend you do either... SO FRUSTRATED!

If you dont mind waiting over 6 weeks to get your medications then this online retailer is for you. The meds seem to be legit and packaged very well. It is very obvious they have issues in their shipping/order processing department.

I wish I had read these reviews before trusting this company to fill my dog's prescription. I after a week and a half and many phone calls all promising shipment that day, even expedited shipment I finally cancelled my order. They lied to me on every phone call. My dog has been needing this medication desperately, the fact that they know an animal could be suffering while waiting for their medication to arrive, and to continue to lie to the owner anyways is beyond my comprehension. I will be placing this review everywhere I can. I sure hope they follow through with my refund or it will only get worse for them!

Do not EVER order from this company. I ordered flea/tick medicine on 4/22/13. It is now 5/27/13 and no meds have arrived. I called twice and both times was told it had shipped either the same day or the day before. I emailed and they told me it shipped and gave me a bogus tracking number. They are obviously a fraudulent operation. Reputable companies will tell you the truth if there is a problem with an order, but all this company does is lie. Now my dogs are overdue for their meds and Allvetmed has the prescription, so I can't even get the medicine somewhere else without going back to the vet!

Despite what others have said we have had nothing but awesome service. We recently had a delay from our vet getting the script we need to Allvetmed and they were right there helping us in any way they could. They even let me authorize an upgrade I shipping via email without an hassle. They did all they could to help put us at ease and communicated with us promptly every step of the way. Remember that they rely on your vet to reply so you do have to make sure that the vet hold up their end up the paperwork too!

Amazing variety of products for all types of cats, dogs, and horses. It's like a one stop place to get everything you need. So far the lowest priced pharmacy I have seen so far. Shipped out quickly (next day after order placed) and was delivered within the time frame expected. Order was problem free. I recommend them and will order from them again. "

Ordered critical heart medication for my dog. Received email after a few days indicating that order shipped but nothing arrived within a week. Contacted them multiple times but received no responses other than sorry for the delay, no details about status of my order. Finally received order two additional weeks later. Sent them email telling them what I thought of their customer service and as a result they closed my account. Never received a response of any kind. Took about a month to receive the meds.

One of the cheapest online pet pharmacies, these guys deliver fast and have great customer service. All of my orders from them have gone very smoothly. This last one was ordered on Sunday and delivered on Wednesday. This is one of my favorite places to buy pet supplies. Moderate to low prices. Excellent website with useful tips. Fast shipping & tracking. Thumbs up for Allvetmed.

I found this great pet store online, that would be very useful to any pet owner. I personally own a few cats, dogs, fishes and birds, and all of them benefit! There are great sales and low priced products and the prices are much lower than at the pet pharmacy. Never had problems with payment and shipping, also the site is very easy to use. allvetmed.com!

This is one of the worst companies I ever had to deal with, took a month to get an order shipped, was lied to by customer service 3 times, just a total frustrating experience, do not order from this company, spend a little more and get better service, the only thing I can hope for is that they go bankrupt

I cannot recommend another company more. Allvetmed.com has the best customer service ever. I am using this site more than 2 years. Its product quality are highly applicable and always on time. One more thing that they are giving free shipping on all orders over 59.00. Giving 10 on 10 and recommended to everyone.

Great source of Pet's medicine online. Their new system and... OWNER... are providing customer friendly services... then before...! I am satisfied and recommending them to anyone else. For the helpful hand of AllvetMed.com, me and my pets are happy now...!

I have been using AllVetMed for years. My Horse's medication is quite expensive. But here I get meds in affordable price. Sometimes I got delay delivery, But that was manageable. Service is great and fast.

Ordered on evening of 3/12, they contacted my vet on 3/13 in the AM and shipped that same day. I received on Friday 3/16. There customer service was very helpful and quick to respond. Product is exactly what I wanted and expiration not till 2014. I am very pleased with the experience and recommend them!

I am man, and hate using the internet, so a friend of mine recommended Allvetmed, because I love cats and rescue them at my home. I asked her since I hate using computers, why them. She told me that their 1800 number allows me to make my orders over the phone with their very friendly customer service reps. I was so happy to speak to the gals at Allvetmed, they made it so easy for me to order all my cat's needs.

I went ahead and upgraded my order to overnight shipping so it will arrive tomorrow. I called and spoke with Dani, who was helpful, calm and professional. She helped me change my order and assured me that I would receive an email with a tracking number before the end of the day - which I received a little while ago. All I can say is I'm glad I saved the huge amount of money that I did. The whole order was half what my vet wanted to charge (and that's including the shipping) and I don't have to drive a half hour to pick them up! Thank you Dani and thanks Allvetmed!"

Excellent Online Pet Pharmacy and Really Impressive Service.

You can get every type of product related to you pet. I am really happy with their service. And one thing the medicine, supplement or product whatever they ship to us are well packed and always on time.

Robert Garrison