AVG

AVG won't take no for an answer? Too pushy, keep trying to take payment for closed accounts. Don't start with them or your stuck with them trying to take unnecessary payments.

They have taken $85. From my account for this PC tune up which I do not have. I contacted them and they said they would refund my money within 7 days. Now it has been more than two weeks and nothing at all. I do not recommend this business at all, they are very crooked and thieves as well as liars.

I agreed to buy their software for 19.99 and it states for 12 month period. They did not specify that was a monthly charge. There is no way to access your account online to cancel, that should tell you something. So its only been 2 months, but I'm pissed. I did not agree to any reoccurring charges. The phone number to cancel this invasion is *******258. Stay away from these people at all cost.

In 2023, after problems, I paid AVG $95.98 for my Internet Security & VPN. In Feb this year I received a notice that a payment of $119.99 was due in Mar. I decided to keep the Auto Payment option. On checking my bank account, AVG had taken an extra $93.99. There was no mention of this payment or reminder whatsoever from AVG, they raided my bank account without my knowledge or permission. I have discovered that the payment is for VPN. I would not have paid this amount, had I known. I have asked for a full refund of $93.99

Avg was good at first, but, went downhill quickly. I found that it allows anything connected to crypt info to download itself into document and download folders, eating up space and folders. This crypt crap needs to stop. I don't want it on my phone. Avg does nothing to remove the intrusive site info. Therefore, upon renewal, avg will not be getting my business. It's sickening that I pay a good amount of money, but, avg wants to nickel and dime you to death for this and that. It's rather false advertisement to me. Avg won't allow more important driver updates unless you buy into it, so, I have to find another way to keep my phones and desktop running smoothly. I miss Kaspersky. It never gave me issues and never slowed my computer down like McAfee and Norton. I tried avg and now regret it, another waste of money for a useless product. Avg, you suck.

I've used AVG free for some time without issue. Then I decided to pay for some of its other features. In speaking to a representative, I stupidly let her talk me into a "bundle", even though I wasn't thoroughly convinced that VPN and such were necessary. I installed the "bundle" and the problems started -- the main one being, it somehow disconnect our wireless printer. My husband spent nearly an hour on the phone with their "technician" only to be told he couldn't solve the issue and that we needed a "special technician". (It was a panic situation as I needed the printer immediately!) So, we paid their stupid $110 to speak to another person who finally solved the printer issue. Now our issue is the VPN and how it interferes with just about everything (viewing certain sites, etc.)... to the point I had to disable it in order to get anything done. I don't have any hopes of getting our money back but I certainly won't be renewing anything from AVG any time soon.

Purchased The AVG Anti-track software and the activation code did not work.I wasted one hour with a technician that has poor English language.she could not fix the issue. I asked for a refund.She transferred me to the billing and I left on hold for 15 minutes. Them I called the billing again placed on hold for 48 minutes. It is very strange because when you contact sale they respond in ONE minute or less but request refund it will take you forever. Stay Away bad experience and very poor customer service.

Free trial works perfect and honestly, after that I haven't tried but I am more than sure it's totally cool to have the ability for such cases entirely. If you have some problems for sure post here for many other people to review them and make their own assumptions.

They denied that i paid even after i sent them the order # and on top of that google play will not refund you either. AVG did nothing, so I am just out 19.00 or so. SUCKS. AVG for multiple devices is very difficult to manage.So make sure you go in and end the automatic renewal on goggle play or they will continue to bill you. Underhanded billing practice.

While I had AVG protection on my computer I was attacked by hackers claiming to be Microsoft. They froze the computer and told me it would be permanently disabled if I didn't correct something that they would correct for me. I figured out that it was a scam but not before I allowed them to remotely control computer for five minutes or so. I then contacted AVG as to why I was hacked when I am paying them for protection. They told me I had let the hacker into the computer so they were not responsible. They told me it would cost me $200 for them to fix some corrupted and missing microsoft files that the hackers had created. They refused to take responsibility for allowing the hackers through in the first place. Besides this, they never stop popping up with sly ads for upgrading your service designed to look like alerts that you have a problem. If you don't respond you start having virus like problems on the computer.

Just purchased the top-of-the-line software package. Much more comprehensive than the 'free' download, which is now apparently much more limited than it was previously. So far I find this equal to, if not superior to Avast. A close friend had a few terrible viruses embedded in his 32. Exe files, and Avast identified them but could not remove them. Avast did remove them, and found a few other issues that Avast had not even identified. This product has a long history of very good reviews as well.

There were some technical difficulties with AVG, e.g., blocking know providers, e.g., Vodafone.
Most disappointing was their extremely poor record keeping. My initial introduction was from a third party supplier. I subsequently chose to leave that supplier and be charged directly. I was automatically charged twive for the same product. When asked they could not find a trace of payments, even though I provided records. I woud not trust them further than I could throw them.

Never admit that they are wrong. Love to take your cash and not give a care attitude!
They charged me for their service for 3 years in which I didn't use it after the first one. Had to get my bank to investigate why this Scottish based company was taking my money for nothing. Couldn't get it back. AVG didn't care.
Don't go for these products, they wind themselves into every program and slow everything down. Just not worth the aggravation.

I purchased this product as a free download and contunially got bombarded with messages stating i need to upgrade so i did since then they take money out for products i did not authorize just help themselves to my pay pal account and charge my for products i don't want then getting someone to fix problems is a joke so they give me some crap about 30 refunds and will not refund even though they can see in my account it has never been used and will not say anything about previous call and messages same complaint i just hung up phone from them and the woman literally said yes they are gonna rip me of for a lousy $50 there product is crap and caused all sorts of problems on my pc never again will i use any of their products

I was mistaken before. AVG Technologies does have free Anti-Virus, which scans for brower threats, viruses and malware. However, when it finds "advanced issues," that's when they want you to purchase their premium package which will resolve the "advanced issues."

User friendly. Great support! Used their FREE edition for the last couple of years then checked out what their paid version was like in comparison. For me it comes down to their support being accessable 24/7. Good Value!

This so called business has absolutely no morals when it comes to obtaining your money. For 4 years they took money from my account without my consent & without me activating any of their software, but still they continued to take money!
I have been in touch with them explaining my situation, but they have been unsympathetic when explaining the fact that I have never used the product.
More fool me for not noticing the money coming out on an annual basis, but they have yet to show me any details of me placing or giving my approval for any products…how did they get my details?
Funny enough on searching the internet I can see a pattern emerging for AVG on the way they obtain their money…how can they get away with it?
I'm now taking legal advice on how to get my money returned.

Avg free trial worked well. When it expired, we installed their Internet security. To our dismay, it kept reverting to the free version and told us it had expired. The new version lasted about one day before reverting. We called Avg. We were asked how many computers we have. (?) The rep tried to upsell a repair package for a computer that had no problems. He was very aggressive and would not disconnect from our computer when asked numerous times. He kept saying that this was their process. Will go back to my previous antivirus.

When a company makes it so difficult to cancel a subscription, you have to wonder what they are up to. How many people just give up trying and how much more money does this company make due to people's frustration?!

AVG's browser is invasive, takes up over 625 Megabytes on my PC and was installed without my consent. It's similar to malware which can't be removed. I attempted to uninstall it repeatedly without much success.

Do not accept any software on a 60 day trial, bad idea. I was suppose a receive a notification at the end of the 60 day trial, instead I was charged $80.55. I called AVG and they wanted to download a program on my system. I did not understand why something has to be loaded on computer to remove this trail my computer. I did not download anything when I accepted the 60 trial in June.

Now I have received an email notifying me that I will be charged additional $80.55. How do I get this canceled? Calling the company is nit much help.

Please do not offer me any more free software.

Solid antivirus software. Free version is pretty good, paid is good. There are a few good programs out there both free and paid, they are all on about the same level performance wise.

Bottom Line: If you need a good free antivirus program, this one is a good bet.

AVG used to be good... so did blackberry, another company that didn't listen to it's customers. Windows 10 very nearly sank to the depths of oblivion, but later began to Listen to their customers. Comparisons yes, but as someone once said "history has the habit of repeating it's self. Remember blackberry... or motorola big players once, but not now?