• Bargain Seats Online

Bargain Seats Online

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Overview

Bargain Seats Online has a rating of 1.6 stars from 83 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Bargain Seats Online most frequently mention customer service, credit card, and concert tickets problems. Bargain Seats Online ranks 356th among Tickets sites.

  • Service
    2
  • Value
    2
  • Shipping
    2
  • Returns
    1
  • Quality
    2
How would you rate Bargain Seats Online?
Top Positive Review

“No problems!”

Chevelle M.
6/27/16

I had doubts after I read some of these reviews and held my breath until we were in our seats and no one came to take our seats. My fears were unfounded and we had awesome seats. The fees are high but it's a secondary, market so that should be expected. The rep I talked with after I ordered the tickets, could use a lesson on customer service but overall I am happy!

Top Critical Review

“Horrible, horrible site”

K B.
4/3/13

Horrible, horrible site. Price gouging at its worst. This website preys on the ignorant and the desperate. I used this site when no other tickets to an event my family desperately wanted to see could be found. I ended up paying over $111 more than the quoted price (for each ticket!) in enormous fees and "shipping"(no print tickets option here!). Disgusting. Might I also add that the seats were terrible, despite the website's boast that tickets show up as promised "or better!". Yuck. Stay away from bargainseatsonline.com!

Reviews (83)

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customer service (12)
Thumbnail of user kb26
Virginia
1 review
12 helpful votes
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April 3rd, 2013

Horrible, horrible site. Price gouging at its worst. This website preys on the ignorant and the desperate. I used this site when no other tickets to an event my family desperately wanted to see could be found. I ended up paying over $111 more than the quoted price (for each ticket!) in enormous fees and "shipping"(no print tickets option here!). Disgusting. Might I also add that the seats were terrible, despite the website's boast that tickets show up as promised "or better!". Yuck. Stay away from bargainseatsonline.com!

Thumbnail of user sugundial
New Jersey
2 reviews
6 helpful votes
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August 22nd, 2015

Attempted to purchase 4 tickets for Stevie wonder@ prudential center -10/14/15- advertised as 30%off. After putting in all my info I realized no discount showed up. Called company and kid said, " oh!, well maybe the tickets already came with discount." I told him I checked your site for pricing before on same tickets and it appears to be the same cost $120, $7.50 Plus $37 fee each ticket! This site isn't very professional and the fees are outrageous! I No not think this site is worth very much

Thumbnail of user karenr22
Virginia
1 review
4 helpful votes
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April 26th, 2012

Received my tickets without issue but I feel like I overpaid. What angers me more is that my information was shared and now I'm getting 5 calls a day from a company trying to sell me coupons. I will never use this site again.

Thumbnail of user robertk20
Texas
1 review
1 helpful vote
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December 8th, 2011

They listed tickets for Book of Mormon. Spent over $200 extra per seat to get seats in a better section - the seats were listed as being available instantly. Took 4 hours for the download to arrive. Lo and behold, they were for a section that was normally much less expensive, but by the time I discovered this, there were no other tickets left.

Totally hosed by these guys - they are crooks. Tell your friends to watch out

Thumbnail of user randyr41
Virginia
1 review
17 helpful votes
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April 20th, 2017

I scheduled a fun NY city birthday weekend around $600 concert tickets from Bargainseatsonline. Travel and hotel costs was over $1,300. They claimed tickets not available until 48 hours prior to event. After calling 6 times, we were finally told 8 hours before the concert that the event was "... cancelled for the NY Rangers..." Turned out to be a lie. Filed a report to get my $600 back and they refused to reimburse the $1,300 travel costs.

Thumbnail of user ranetteh
Texas
1 review
2 helpful votes
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April 6th, 2010

Ordered tickets for Dallas "Wicked". Charged my credit card and even sent a FedEX tracking number. But more than 2 weeks later - no tickets, FedEX took off the delivery date and no one at BargainSeatsOnline will respond to my repeated email inquiries. Buy from someone else. I still don't know if I will get tickets or not!

Thumbnail of user chevellem
Illinois
1 review
4 helpful votes
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June 27th, 2016

I had doubts after I read some of these reviews and held my breath until we were in our seats and no one came to take our seats. My fears were unfounded and we had awesome seats. The fees are high but it's a secondary, market so that should be expected. The rep I talked with after I ordered the tickets, could use a lesson on customer service but overall I am happy!

Thumbnail of user db13
Missouri
1 review
4 helpful votes
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November 6th, 2014

The mark up is incredible. I shopped around and steeled myself, ready to be gouged. Then I got to the fees--over $200 for 2 lousy tickets!

I checked a couple of other sites and found they play the same BS game. I'd like to see these companies regulated out of business. There's got to be a better answer.

DBA

Thumbnail of user christyl1
Kentucky
1 review
3 helpful votes
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October 14th, 2014

Horrible! Will never use this company again. I bought 2 concert tickets that were lawn seats and they charged me twice what I agreed to pay. When I called to cancel the order the lady was extremely rude and would not even consider what I had to say!

Thumbnail of user js128
Vermont
2 reviews
15 helpful votes
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September 22nd, 2014

Be warned... this company will sell your credit card information to a third party vendor and then wash their hands of you when something goes wrong! After being denied entrance because my tickets "were already used" Bargain Seats Online told me they couldn't help me because they were not the ones who charged my card. I was directed to a number where, ironically, the voice mail box was full. ​These people are scam artists at their fullest, spend the few extra dollars and get your tickets through a valid site.

Thumbnail of user randyr36
Arizona
1 review
17 helpful votes
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February 6th, 2017

Bargain seats at lower prices, what a joke! Stay far far away from this place, unless you don't mind getting ripped off. Paid $300 for two Styx tickets. Downloaded the tickets to see the price printed on them is only $50 each. They doubled the price of the tickets, added a $33 service charge per ticket plus $8 to email them to me. I thought scalping was illegal, but bargainseatsonline.com is keeping it alive and well!

Thumbnail of user harryi4
Connecticut
1 review
10 helpful votes
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September 4th, 2015

"Bargain Seats Online.com" is a SHAM! On 6/5/15, I purchased and paid for a ticket to the US Open for Sept. 4. I was informed that I would receive the ticket on Aug. 28. Since than I have sent them e-mails and made phone call every day, reminding them that my ticket has not arrived. I received no response to my e-mail and was unable to speak with anyone on the phone. Now will I get my refund?

Harry

Thumbnail of user davea3
California
2 reviews
6 helpful votes
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October 25th, 2010

I ordered 2 tickets to the World series, they charged my credit card, issued a Fedex delivery date and tracking #. The next day they had cancelled my order, and tried to sell me other seats, while looking at their website, they were still selling row 1 section 308 seats the same ones I had ordered. When I asked the Svc rep why, he said it was common practice... Won't use them ever again... notified the BBB

Thumbnail of user tamiem
Canada
1 review
10 helpful votes
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July 20th, 2013

Lots of hidden fees and policies you don't find out about until after you've purchased! Be prepared to pay way more then the actual price on the site. Nd there is no guarantee if your tickets will be delivered or if you have to meet a rep from the actual people you are buying them from! They charge a $15.00 shipping fee even for paperless tickets. Total rip off. Stay away and use another site such as StubHub. You light pay a little more but at least you will have peice of mond!

Thumbnail of user bethh2
Colorado
1 review
2 helpful votes
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November 13th, 2014

I am not at all happy w/ the tickets you provided to me for the Joe Bonamassa concert in Denver, at the Paramount Theater! I placed the order on or around 12-5-11, the show not even close to being sold out, and you stick me in the very last row of the balcony. Granted, I did order balcony seats, but are you telling me that those were the only seats left as of 12-5-11? Come on! I can live w/ the exuberant prices of the tickets, but I thought I would have gotten a little better seat than the last row! 12-5-11! Yes, I received your survey, and called to speak w/ someone about my disappointment, and all they could say is, that I was given the best seats available at that time. Not happy!

Thumbnail of user kaylah3
Illinois
1 review
1 helpful vote
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March 6th, 2013

I don't know if anyone else had this happen to them but hopefully I'm not alone. I had no issue ordering tickets from here BUT I'm almost positive these jerk offs gave my card information to a bunch of scamming companies trying to sell "free" gift-cards to me because I had 4 different places charge me $29.95, without me knowing, for crap I did not agree to or sign up for. (Pretty sure that's illegal. I finally just got a new debit card because I kept getting charged.) I absolutely forever hate this ticket company. It was stupid on my part for not checking the reviews on this site but I didn't expect to get effing charged from random places in random states. This is an incredibly god awful site and doesn't deserve a star or even. 1 of a star. I hope this site shuts down because it definitely screwed me over good. Stay away from this ticket site!

Thumbnail of user markm382
California
1 review
11 helpful votes
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June 6th, 2017

Worst experience I've ever had buying tickets. Misleading website. Told 'tickets are selling out' only to find that tickets don't officially go on sale until a week later! When I saw the $65 fee per ticket, I gave a double take, but figuring that this was my only chance to get them (remember, they were 'selling out') I bought them anyway. When I later learned that they weren't even on sale yet (expect though pre-sale companies like this) I tried to get a refund. Even talked to a manager. Stood behind everything calling it Marketing 101. I'd agreed to their terms and policies, including no refund, and the sale was final. She defended language of 'selling out' by saying that they 'are selling' and usually do 'sell out'. Completely misleading and, though perhaps legal, completely unethical. I refuse to work with a company like this, and am going to tell friends to stay away from them.

Thumbnail of user joyceb142
California
3 reviews
3 helpful votes
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June 3rd, 2018

Way overpriced and they have a ridiculous service fee I will not be shopping there ever again. I purchased a ticket only to find out I could have gotten it $100.00 cheaper somewhere else they are a resale place way too high priced.

Thumbnail of user corinam4
Texas
1 review
3 helpful votes
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October 28th, 2015

I bought nfl Baltimore ravens vs. Cardinals 10/26/15 tickets 6th row! And the tickets were such a great price, 100 % real and enjoyed every single minute of it! I know there are alot of bad reviews on this site but I had no problems whatsoever I recommend greatly :) for purchasing nfl tickets

Thumbnail of user monicas28
Maryland
1 review
17 helpful votes
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December 10th, 2014

I selected specifically a certain section of tickets, and through ticket master, these seats were about $60 more. The only difference through them was an online fee. So I made the mistake of purchasing through them. Now not only do I have horrible seats. But They refuse to help me. I ask for a supervisor when I called and was not given one. I am reporting this horrible company to BBB. I recommend you STAY AWAY from this fraudulent website! I wish I had read the reviews!

Thumbnail of user carrier14
Canada
1 review
1 helpful vote
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February 21st, 2013

This is the absolute biggest rip off site going! I would never give them a dime of money ever again. They sold us tickets to a hockey game that I don't believe they ever had. They charged the credit card and then said that the tickets weren't available. We then came to find out that they would issue us a credit that would be 3-5 days to process. This was for a large amount BTW. When the money was refunded back it was short $24.96... They now say that this is not their fault? I can't see how it is anyone else's fault?
The person on the phone was extremely rude and was basically telling me that there is no reason to get upset. I asked him if he likes paying for services or products that he did not receive? You can imagine how that went over!

I then asked where they are located because this is fraud. Surprise, surprise, He is NOT allowed to disclose where in the United States their office is! DO NOT use this company!

Thumbnail of user et771
New York
1 review
12 helpful votes
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April 7th, 2016

This website is a scam that sold the same tickets twice, so my seats were already occupied when I showed up to see the Smashing Pumpkins. They got two for the price of one and I was never able to see the Smashing Pumpkins. Do not use this website!

Thumbnail of user michaelb535
Indiana
1 review
12 helpful votes
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June 6th, 2017

Worse experience I`ve had buying tickets. I brought tickets to a concert they were etickets said I would get the download in 24 hours. So I followed up with them and they said they were no tickets available for that show. How can you call yourself a business if you can`t produce what your sell!

Thumbnail of user tommyb25
Texas
1 review
1 helpful vote
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October 28th, 2014

NO STARS! Bought tickets for the Texans - Titans game in Nashville. Lost the tickets and called to see if they could help me out. The rep told me they did'nt want to ask the company that printed the tickets to reprint them. Total B S! If you truely want 100 % satisfaction buy from ticketmaster they will help you with lost or stolen tickets

Thumbnail of user dalg
Washington
1 review
13 helpful votes
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October 29th, 2014

I bought tickets for the Nascar race in Phoenix a couple of weeks later some third party company they contract with tried to sell me some monthly coupons for $29.95 and they had my credit card information which i told them was fraud. They have no right to have it and bargain seats has no right to keep it and pass it on to a third party. Filing a complaint with our Attorney General.

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Bargainseatsonline is your source for cheap concert tickets, sports tickets, theater tickets and broadway tickets. Save up to 20% over leading ticket websites.

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JOHN K.

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