• LegalMatch

LegalMatch

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Overview

LegalMatch has a rating of 2.0 stars from 71 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about LegalMatch most frequently mention customer service, and law firm problems. LegalMatch ranks 171st among Lawyer sites.

  • Service
    33
  • Value
    29
  • Shipping
    10
  • Returns
    14
  • Quality
    28

This company does not typically respond to reviews

Positive reviews (last 12 months): 14.3%
Positive
2
Neutral
0
Negative
12
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How would you rate LegalMatch?
Top Positive Review

“My experience”

msnessabaee d.
6/20/24

I was having a hard time with legalmatch the lawyers didn't practice were I stayed so forth and etc but they got the problem corrected I'm currently in the lawyers office as I write thus review hope this works out

Top Critical Review

“Never even got a call from the lawyer”

Anna M.
9/6/24

I made the payment for one time consultation. They got to schedule me but the lawyer never called me. I now have to chase after the payment I made through paypal

Reviews (71)

Rating

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Other

Thumbnail of user annam2632
1 review
0 helpful votes
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September 6th, 2024

I made the payment for one time consultation. They got to schedule me but the lawyer never called me. I now have to chase after the payment I made through paypal

Thumbnail of user joshg801
2 reviews
1 helpful vote
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July 22nd, 2024

This company flouts Federal law and harasses people who do not want to be bothered with telephone solicitation.

Do not trust any company that purports to refer you to a Lawyer but flagrantly violates Federal Law on unwanted solicitation.

Absolute trash.

Products used:
None. They attempted to scam me but failed.

Service
Value
Quality
Thumbnail of user donnessadennis67
1 review
0 helpful votes
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June 20th, 2024
Verified purchase

I was having a hard time with legalmatch the lawyers didn't practice were I stayed so forth and etc but they got the problem corrected I'm currently in the lawyers office as I write thus review hope this works out

Service
Thumbnail of user harryw569
1 review
2 helpful votes
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March 13th, 2024
Verified purchase

I am an attorney who has been a subscriber to LegalMatch.com for several years, hoping to receive quality case referrals. However, my experience with the service has been overwhelmingly negative. The cases I have received through LegalMatch have been of very low quality and often seem like and in fact are spam.

Moreover, my interactions with the company have been disappointing. Despite being a long-term subscriber who has paid a significant amount of money for their services, I have not been treated with the respect or consideration that one would expect.

Based on my experience, I would whole heartedly not recommend other attorneys to their referral network. The cases provided are not worth the investment, and the company's treatment of its subscribers is bad in my opinion. Additionally, the monthly costs are ridiculously high. Based on my personal experience and opinion, I would not recommend to anyone.

Service
Value
Quality
Thumbnail of user joshualee353
1 review
0 helpful votes
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February 15th, 2024

So I signed up and low and behold customer service was minimal. Besides that the website doesn't bring up my keyboard and tried to reset my password and can't because of it. I'm reporting this a fraud I suggest you all do the same.

Products used:
None can't log into the site.

Service
Value
Shipping
Returns
Quality
Thumbnail of user rudyu15
1 review
3 helpful votes
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February 2nd, 2024

They promote themselves as a matching referral service but they do absolutely no intake of PCs at all. They do not filter out any clients whatsoever, so their claim of having thousands of potential clients seeking attorney assistance is more like 100s who actually are ready to hire an attorney or even have a case that can be worked on. On top of that, you are competing to reach the client first from other LegalMatch members. They prey on newer attorneys hoping to build business, but are no more than a funneling system for PCs doing online research on their issue. You are better off joining your local bar association's referral program until you build a name for yourself. Save yourself the money on worthless leads, and always be weary of companies that do not offer a 30-day money back guarantee. If their services were this valuable, why not allow people have a tryout period?

Tip for consumers:
Not very transparent on the exact services you are purchasing. Demo did not allow for contacting of clients nor did it explain how they acquired their referrals. In the end, it appears that potential clients enters 100% of the information just by stumbling onto their site during a cursory search for legal services and filling in the website questionnaire. They are a funneling service and not a true Referral Service.

Products used:
Referral Services

Service
Value
Returns
Quality
Thumbnail of user lawf19
1 review
5 helpful votes
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January 4th, 2024

They call almost every day wanting to send referrals to our law firm. We have never responded and they will not give up in calling and leaving rude voicemails! Came on here and read about this company and after doing this it all makes sense. Thanks but no thanks!

Service
Value
Shipping
Returns
Quality
Thumbnail of user williamb3800
2 reviews
14 helpful votes
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June 9th, 2023
Verified purchase

I regret ever signing up with LegalMatch. They are constantly confused about where I work and what I do and keep sending the wrong kinds of cases to the wrong attorneys in my office. I've been trying since last year to get things corrected and I finally had to give up. They will try to sign you up for an abusive auto-renew contract with a limited cancellation window, so be careful there, too.

Avoid.

Products used:
Legal services advertising and references

Service
Value
Returns
Quality
Thumbnail of user christophera818
1 review
3 helpful votes
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July 14th, 2022

I put a case out there because a living trust bank trustee sold a house for ******* less thans it value. After taking a 2500 retainer with no contact. The lawyer kevin connell call the trustee, found out little, then quit because i asked him to do what i hired him for. Tell them the house was under sold. Thats nice he quits after cashing my money orders, of thank you legal match for creating a new problem, Just what I wanted.

Service
Value
Shipping
Returns
Quality
Thumbnail of user carolyn
1 review
2 helpful votes
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May 25th, 2023

I took the time to post the details of my case. The website states that lawyers will review your case within 24 hours and determine if they can represent you.

I posted my case over a week ago, and it has not even been viewed by anyone. I sent a follow up inquiry several days after posting, and nobody responded.

While in theory it is a great idea to match lawyers with potential clients, the reality is that there is a complete breakdown in the system, and nobody is actually reviewing the cases.

Service
Quality
Thumbnail of user patriciac3759
1 review
6 helpful votes
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October 25th, 2023

Legal Match set me up with clients who don't have the money to pay or want free services. The company bugs you constantly to pay them, even when you are making no money from their "clients." It was a bad decision of mine to sign up with them and I recommend that other lawyers avoid them at all costs. If you try to call them, there is no phone number posted that will actually put you through to the company.

Tip for consumers:
Not to sign up with them.

Service
Value
Quality
Thumbnail of user jamesb9187
1 review
2 helpful votes
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January 6th, 2024

Legal match sent me the name of an attorney who practices in New Jersey and Florida. I needed help with my will and setting up LLC's. The attorney that they sent me charged me $1500 and four months later the task is still not completed at first he was responding to my texts, my emails and my calls and promising me next week next week next week Here it is January 2024 and now he doesn't respond at all..

Tip for consumers:
I paid him over the phone with a credit card, so I don’t have a paper receipt. Just a credit card statement.

Products used:
A recommended attorney by legal match

Service
Value
Thumbnail of user donf527
1 review
13 helpful votes
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May 18th, 2023

Lawyers: don't fall for this scam. These people are two bit con-artists and thieves. They stole $751 from me I'll have to collect in small claims because of their fraud. Avoid like the plague, they'll try to rob you blind

Thumbnail of user trishaw103
1 review
3 helpful votes
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August 1st, 2023

I put in probono attorneys. They gave me Arthur goldman. You'll hear from him 1 day few times then 3 weeks will go by and nothing.! No communication, making you feel better, you'll ask for recommendations. He'll just say what do you want to do. He just wants to settle right away. I asked to put the court date back once because of work and he kept setting it back. I still didn't get what I wanted. Your better off doing your own research on attorney.

Thumbnail of user teda77
1 review
17 helpful votes
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December 7th, 2019

I signed up for Real Estate matters on the assurance that there would be a nice variety of cases. For the $400 per month I pay (for four years), all I ever get are requests by tenants for help with their evictions. I've handled two of those and have not been paid by either client. LegalMatch will not work with me to move into another specialty. So beware, this is not a good marketing program. Go buy a car instead, its about the same money.

Thumbnail of user johns13459
1 review
0 helpful votes
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May 16th, 2023

Our dealings with attorney Jason Roberts was outstanding. He took our foreclosure case after we had to remove 3 other attorneys that were not helping and even hindering our case. He got it resolved relatively fast with a professional attitude of caring for his clients.

Products used:
Na

Service
Value
Quality
Thumbnail of user barbaraj544
1 review
8 helpful votes
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May 4th, 2020

Hoax. Complete hoax. After spending all this time trying to find someone to help me by going through their maze - I ended up calling 2 local attorneys that got me what I needed. I don't know if legal match is a scam but it surely feels like it.

Thumbnail of user ericv788
1 review
3 helpful votes
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May 14th, 2023

Their interview protocol on their website is so limited in choices that I could not use them at all. I tried calling them at *******234 and *******070 and received ideal automated answers on both numbers. The 866 number sent me to voice mail, where I heard a recording that this voice mail was not receiving any messages. The 775 number simply hung up on me. I suggest you not invest even two seconds of your valuable time seeking assistance from this company.

Tip for consumers:
That this site is totally useless.

Products used:
None -- it claims to be an attorney search website.

Thumbnail of user heatherf1103
1 review
4 helpful votes
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October 24th, 2023

My law firm was interested in partnering with Legal Match under the assumption that it was a referral business for new clients. After receiving a sales pitch, we were no longer interested, as the price for the leads was not justifiable and the sample leads did not seem to be good leads we were interested in. Since that pitch, Legal Match representatives continually send misleading emails and call my personal cell phone number under the pretense of being a potential new client. This type of fraudulent behavior is extremely concerning, and I regret ever considering this scam of a company.

Thumbnail of user jamelar1
1 review
3 helpful votes
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November 9th, 2022
Verified purchase

I filled out so much information for my simple uncontested Divorce just to be sent 2 lawyers that doesn't even specialize in Divorce. I was sent lawyers that specialize in business law, criminal justice & everything else but Divorce. No I don't want to pay someone tons of money that know more about criminal law vs Divorce like c'mon man.

Tip for consumers:
Just search for lawyers in your area that specializes in what you’re looking for. Good thing I searched the lawyers they sent me, because they didn’t specialize in what I was looking for.

Products used:
None

Service
Value
Quality
Thumbnail of user juditha214
1 review
5 helpful votes
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October 18th, 2020

Poor quality referrals for the most part. A couple attorneys never responded. One had only a phone number for an outgoing message. When I did talk to someone, he seemed interested and took a lot of information but did not follow through. I would be careful of sharing too much information over the phone.

Thumbnail of user deed412
1 review
3 helpful votes
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October 1st, 2022

These attorneys are nothing but ambulance chasers. I had been bullied on the job for many years and searched for an attorney to help me. Only one responded. Because it didn't have to do with discrimination due to sexual harassment, gender, race or religion, the attorney turned it down. These lawyers don't want to work for their money. They want to rattle the cages of the other party with a discrimination case to make quick, easy money. Don't waste your time with them if they have to work a little bit to win a case. They are lazy, wannabes.

Thumbnail of user stevej1032
1 review
17 helpful votes
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April 27th, 2022

Legal match is a bad solution for both attorneys and their clients. For attorneys they sell you on their 'hundreds' of leads, before locking you into a expensive, worthless contract. The leads they do provide go nowhere, have no money to pay for services, or were told by legal match that the attorney would handle the matter as part of their relationship with legalmatch - Probono.

We've all but begged Legalmatch to remove us from their call list. Regardless we get multiple calls per day, and numerous attempts by their agents to be as manipulative as possible.

This referral service is a scam. It has no credibility. Stay away.

Service
Value
Quality
Thumbnail of user joshuag639
1 review
8 helpful votes
  • Send Message
July 18th, 2022
Verified purchase

Was a huge mistake to waste my money on this program. Hardly any leads and the individual responsible for my account did nothing to assist me (sierra something). Very disappointing and really regret wasting my money on this.

Service
Value
Quality
Thumbnail of user davidc429
1 review
14 helpful votes
  • Send Message
October 19th, 2016

They give you a lawyer that tells you that their overstaffed and can, t help you then, tell you to go to the Bar Assos.in that state and find your own. Then if that, s not bad enough, they don, t give you that option when they ask if you found a lawyer, were SORRY no one could help you, might be a nice choice.No lawyer anymore has the b... lls to take on a challenge or get back with you.$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ This is all your about and I, m a veteran to boot.(SAD COUNTRY)

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2.0
71 reviews
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