Malwarebytes

There is no way to get customer support from this company - its all virtual and does not provide a way to specify a unique problem - if it doesn't fit the criteria in their virtual interchange you are out of luck - no way to connect with a live person. Try to get support and all you get is on-line sales promotions - My God, I am already a subscriber. Don't try to sell me something before you solve my problem! Waste of time!

Malwarebytes did not resolve search hijacking viruses from my computer. Then, to make it worse; they absolutely have No Customer Support. This is a trial version so it should work the same as that after purchase, you would think.

Full 2 weeks before my premium expired, they were constantly bombarding me with notices to renew - I did not want before it was time, not to loose the 2 weeks - so they switched off features such as updating, scans, and who knows what else - eventually I had to download a free version for 2 weeks (they promise a 30 day trial period! But get only 14 days! - an other one contravening the trade description act!) to be protected;
Needless to say am now buying an other make! I'd give it zero if I could.

What a piece of junk stop my computer this weekend only found out through searching my programs. Apparently there was an error issued Jan 27 that ram was being eaten up by the program it killed my PC. Found this;
https://forums.malwarebytes.com/topic/*******-web-blocking-ram-usage-how-to-recover-home-users/
Yah you dim- a- holes could have done an update or email to warn people about this problem, Then you shut down any conversation regarding it. COVER-UP..

I have a legacy license which never expires. Several days ago, my old computer crashed. Malwarebytes refuses to activate the license on the new one. I've contacted tech support via email several times, but all they do is issue ticket numbers and never respond with "how to" or other instructions. They respond with total silence.

I've been using the premium version for a couple of years and I used to like it. Now comes the time for it to renew and one of my licenses is hidden from my account so I can't make any credit card or address changes. Malwarebytes is of no help and they only passed the buck to Cleverbridge who can't help me because they don't show that license either.

I suspect somebody at MB screwed up and deleted it from my account and are now covering it up, but they didn't seem to have a problem renewing it when I wanted to cancel the auto renew.

I'm looking to dump MB permanently and do not recommend anybody get the premium version if the company cannot fix their internal issues first. I'm already put them on notice. They stink!

Great product completely destroyed by their complete lack of people skills and business ethics. Never ever download it. Is is not FREE, do not leave it on your pc even after the trail period ends. Malwarebytes claims that it breaches their EULA even when the 14 trail period expires. You will be charged with many of thousand of $ and with legal action. Its useless after its trail period cannot be used at all, but they still harass you, threaten you and insult you. They have very bad people working for them. Customer service is completely lost on them.

The free version is pretty good so I thought to my self lets get premium, what a joke computer ran the worst, and slow since Iv'e had it. Stopped half of their running programs and computer is back to being fast.

I used MalwareBytes successfully for many years. It was straightforward. Then they were bought by European company. Now it has many options and they will not tell you the cost for any except the two week version they call "Free". You get nothing. Premium is very expensive I am told.

Been using Malwarebytes for many years. It's flagged the odd thing over the years.

The current software upgrade finished with the message "Restart now or it will automatically restart in 10 minutes".

Dear Malwarebytes, that is an unacceptable ultimatum.

I don't know how but after downloading the free version these people got ahold of my credit card information without my knowledge and charged me for a subscription last year that I didn't notice. I know because I recently froze my previous card and got a new one that I did NOT put into their system yet they charged it!

Downloaded this mainly to remove the bs comet. Yahoo extension malware. Absolute joke. Sure it scans, the same as any other "malware" software, but basically ends there. Only allowing a quarantine of alleged infections or warning, but won't activate the actual Web protection until actual purchase. Sorry, but I'm not forking over $40 for a scape ghost scan/protection "sampler". Show me that it actually works, and THEN maybe I'll purchase.

When I purchased Malwarebytes years ago, I was led to believe it was good for my lifetime. Over the years, I've been prompted to update the s/w version, which until today went without a hitch. Today, it is asking for my license key after installing over the previous version. Would it have been too hard to warn me I would need the key before hand? And besides, how many people keep a s/w key from 10 years ago? So, basically I'm being cheated out of my lifetime purchase. I will never use Malwarebytes again and would not recommend it to anyone.

I downloaded the latest free version 2 with no trouble. It required a re-boot and did a scan when re-booted. I have been using this program along with my paid for program for years and it is very reliable. I use the add-on Chameleon for this to work safely without being hacked it must be put into the same folder as Malwarebytes. I dont have any trouble with it or other protection programs as apart from my paid one none are run in real time but only on demand. Its the one hackers fear as a high tech. Hacker tried to disable it but couldnt so caused my PC to switch off. I wouldnt be without it.

Horrible product. Constantly sends me on-screen reminders to install the latest version - every day all day. At first I tried to install the "latest" version but it still reminds me every day of another "newest" version. I even tried to check the box for automatic updates. I have notifications turned off and still constant interruptions to my day. Then it is almost impossible to find someone to contact about this issue. Took me 10 minutes searching just to find a form which probably will not be read by anyone. I dont have time for this.

I purchased Malwarebytes Premium about 7 months ago. Lately, I keep getting a pop-up window every few minutes alerting me that Real Time Web Protection is turned off. However, I am unable to turn it back on! Now my computer has been compromised by a virus and will cost me about $250 to rectify! Of course, Malwarebytes does not have a telephone number for help. Hey, Malwarebytes: BYTE ME!

MalwareBytes creates email campaigns targeting companies. Even if they don't target your company people get marketing emails from them all the time. Some of your employees will download what appears to be a free version. However it's not a free version, or the free has limits, plus it's a home edition. I suggest you read through the EULA and Privacy Policy then decide for yourself. If your employees install more than 10 instances they know your IP and will call you asking you to pay up. They use hard tactics claiming lawsuits and lawyers. Even if you agree to remove everything they will keep coming. They try to scare you into a contract. Save yourself some grief, block any and all incoming emails from anything that has to do with Malwarebytes. Block your employees from installing MalwareBytes. Then you don't have to worry about it. Again, you should read through EULA and decide for yourself.

I renewed my subscription on the internet 12/12 via the CleverBridge and am still getting requests to renew same. The charge has already shone up on my credit card but I am unable to get any info from your company re "what's going on" I am an unhappy customer!

While doing an update of Malwarebytes, the software allowed in all sorts of spam and pushing. Contacted Malwarebytes for help. Received a support ticket, and that was it. No customer contact or support. Requested my premium account be closed. They sent two downloads (no explanations, reasons). Download files and they went directly to file directories. First time to experience a download doing this; frightening. Still no contatc or customer support from Malwarebytes. Can not recommend this product.

Malwarebytes is a site that offers Anti-Malware software for cleaning up those little nasties that creep through. I have used the Free version of this software and always seems to get the PC running smoothly again after any hiccups.

Malware (from the latin "mal", meaning bad) is a pain to find and get rid of. Malware Bytes is another free utility (you can buy a version if you want).

Lovely software you should have in your arsenal.

I have use this program for many years and does a great job. I have installed it on other peoples PC to get rid of virus,... This program work, when others did not. I had the premium version, but let it run out. Thinking of buying it again. I have the free version and it does a good job.

I have never had a problem with Malwarebytes'. It is fantastic and will run in addition to other antivirus software. Malwarebytes' helps eliminate spyware and malware that often antivirus programs don't pick up. The free version is an on-demand program which means it doesn't provide live protection like Norton and Trend-Micro. In saying this, it won't stop malware from getting onto your computer but will remove it once you scan your computer. On-demand software such as the free versions of Malwarebytes' and SuperAntiSpyware are compatible with live programs such as the ones mentioned above.