• MayoClinic

MayoClinic

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Overview

MayoClinic has a rating of 1.7 stars from 68 reviews, indicating that most customers are generally dissatisfied with their purchases. MayoClinic ranks 804th among Health Information sites.

  • Service
    25
  • Value
    20
  • Shipping
    4
  • Returns
    4
  • Quality
    17
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
4
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How would you rate MayoClinic?
Top Positive Review

“I would never go anywhere but Mayo Rochester. Been a patient there for 30 years.”

Nancy A.
8/19/22

I always know when I go to Mayo I am getting the best most advanced care possible. The doctors have coordinated my care over multiple issues and show true compassion and caring. I will never go anywhere else,

Top Critical Review

“Killed my husband. Killed my father. Killed my son.”

Jane D.
8/18/22

I don't even know what to say. We're not made of money. We can't afford to see dozens of doctors in multiple countries and run every test imaginable. They made a series of mistakes that led to the death of three great men in my life that could have easily been avoided. This place is dishonest, disorganized, greedy, and cold. I should have trusted my intuition. It was screaming at me to leave and go somewhere else. "But it's Mayo Clinic!". Everyone "knows" how great Mayo Clinic is. Maybe I should have mortgaged the house and traveled for their care. Now I'll never know. These last 3 years have been hell. I feel absolutely destroyed. I feel like my soul has been ripped from my chest. I wonder if these doctors take the Hippocratic oath as a joke, just so they know the best way to $#*! all over a person's life at the weakest point of his life. This place is an absolute disgrace. DO NOT COME HERE.

Reviews (68)

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mayo clinic (27)
Thumbnail of user janed1111
1 review
6 helpful votes
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August 18th, 2022

I don't even know what to say. We're not made of money. We can't afford to see dozens of doctors in multiple countries and run every test imaginable. They made a series of mistakes that led to the death of three great men in my life that could have easily been avoided. This place is dishonest, disorganized, greedy, and cold. I should have trusted my intuition. It was screaming at me to leave and go somewhere else. "But it's Mayo Clinic!". Everyone "knows" how great Mayo Clinic is.

Maybe I should have mortgaged the house and traveled for their care. Now I'll never know. These last 3 years have been hell. I feel absolutely destroyed. I feel like my soul has been ripped from my chest. I wonder if these doctors take the Hippocratic oath as a joke, just so they know the best way to $#*! all over a person's life at the weakest point of his life.

This place is an absolute disgrace. DO NOT COME HERE.

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Thumbnail of user erich798
1 review
8 helpful votes
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January 11th, 2020

I was a member of Mayo since 2015 after moving to the area. No major health problems with exception of one medication provided in late 15. I had some major symptoms in June 19 and was advised to go to Mayo emergency room. Terrible experience. Was told by doctor that our doctors "do research" and "don't follow patients". I was then told to locate treatment outside of Mayo despite having a prescription and treatment from Dr. Bruce Kimball for 4 years! For this horrible experience I was billed $3000 after insurance. Their "patient experience"
Department was totally useless, did nothing but refuse to reimburse for the emergency room disaster. I've since fired this incompetent outfit and hope the marketplace (and lawyers) will hold them accountable. I won't spend another dime on this outrageously expensive clinic.

Thumbnail of user susanh2854
1 review
12 helpful votes
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January 18th, 2022

Disgraceful that Mayo will not except V A Insurance so our veterans have the option to get care there if they choose to. They served our country, some giving their life others limbs and worse. Terrible and greedy.

Thumbnail of user vanessas673
1 review
8 helpful votes
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February 28th, 2022

I reached out to both the FL & MN clinics and scheduled an appointment for a consult on the phone. I have not been diagnosed for my condition since it started in June 2021.

Not only did every customer service rep tell me within in 2 mins that they have no availability for me currently or ever, but they were also all rude, insensitive, unprofessional, curt, and tried ending the call within 2 minutes of it starting.

I reached out to Mayo Clinic because no one can diagnosis my health condition and telling me to see someone locally is not helpful, I have done that. I thought Mayo was supposed to help people with health issues that no one else can seem to figure out in the name of research. I guess I misunderstood the mission.

Service
Thumbnail of user chriss3727
1 review
9 helpful votes
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April 15th, 2022

I saw Dr. Misha Pless in neurology at the mayo clinic today. I went and saw him for an eye condition I have it was a complete waste of time. He cut my wife off to her three times that I can remember when she was trying to explain things and also cut me off as well all he was concerned about was notes on a computer. We drove over eight hours, $1000 later and the appointment was a waste of time we both walked out like what just happened here. He treated us like we were a tree on the side of the road. He gave us no answers and nowhere to go not even a referral definitely would not recommend this doctor to anyone.

Thumbnail of user davids9496
1 review
5 helpful votes
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December 19th, 2022

I never knew that a physician was able to with track their statement or follow up for examinations such as a MRI and Neurologist. How do doctors records become void? This physician TK openly acknowledged and stated that he only does what Worker's Compensation says to do. I've always believed that the physician had the upper hand. When did the physician become the puppet? He lied he's a hypocrite and I can openly say he has abandoned his oath as a physician and is not to be trusted. The good lord sees all in the righteousness in people. My opinion I would fear for my soul. After reading the doctors follow up review I can not believe he lied again. Do not trust.

Tip for consumers:
Don’t use him

Products used:
None

Service
Thumbnail of user robertb8070
2 reviews
2 helpful votes
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March 16th, 2023

I need help diagnosing if my wife has a personality disorder. Mayo Clinic came up as the best rated source of such patient care. I filled out their mental health form and submitted it. They set up a phone consultation on March 16 at 9AM and reminded me by text 3 times. They did not call me and when I called them they told me they discontinued that patient care service in June of 2022! I see their reviews are very mediocre on Consumer Affairs. These are terribly incompetent, useless psychiatric services. Do not waste your time with Mayo Clinic. I guarantee you disappointment and in my case more damage to my already fractured marriage!

Tip for consumers:
Total bait and switch operation - avoid like the plague!!!

Products used:
No Mayo Clinic patient services were used. They just brushed me off for a psychiatric service they paid Google to advertise them as number one in the search stack!!!

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Quality
Thumbnail of user larryd401
1 review
5 helpful votes
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December 15th, 2020

Everyone said "go to Mayo they will figure out what's wrong with you." 18 months after sending my info. Mayo finally set up my appts. My symptoms were dizziness, ringing in the ears and constant stiff neck. I TALKED with 5 different drs. Over 5 days and the results were the same as before we went there. What a waste of time and money!

Thumbnail of user annam628
1 review
8 helpful votes
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January 7th, 2020

I've had fairly good service until I tried to set up a payment plan, we agreed to one thing then they turned around and sent half of my bill to collections, and still expected me to keep up on 2 bills now instead on our agreed amount. Very dissapointed in how they can't keep their word and ur just expected to deal with the mistakes they made. Then they lie and tell you this is what you agreed to when who would set up a payment plan if they were just going to send it to collections before the first payment could be made anyway.

Thumbnail of user fritzl35
1 review
0 helpful votes
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February 18th, 2024

Dr. Robert H Thompson working at Mayo Clinic as a research Urologist did a brutal, diabeling, devastating surgery on me which made me disabeled with chronic pain. Students and residenst experimented on my. He did not show up on the scheduled apointment before the surgery. The 2nd year resident had no clue about the procedure and it possible complications. Mayo is the last hospital you want surgery. Mayo had over 2000 complains last year. All of them were ignored. Mayo gets paid by the number of organs the surgeon removes not by the diseas. Hovard University revied tha case: NO biopsy, not surgery was indicated. Normal live expextancy. Mayo CEO makes $3.47 million a year. You are totally ignored as Patient

Thumbnail of user irwind23
1 review
8 helpful votes
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November 23rd, 2022

Quite disappointed with the poor care, follow through, scheduling,...everything at Mayo Phoenix. They let my 33 year old daughter go 60+ days post relapse after a stem cell transplant for AML with nothing. The cancer went extramedullary and she ended up in ICU and eventually died there. So many issues with Mayo doctors-overall many condescending comments and lack of following. So many different doctors rotating and each not knowing what was going on, instead of one main physician. We wrote to the Office of Patient Experience (OPX) and this was just a sham. I would never go here!

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Thumbnail of user johnw656
7 reviews
46 helpful votes
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March 23rd, 2019

Its simple they Lie they do not take respectability for the incompetent Actions made by idiots that should't be permitted to treat a Dog. Doctor James Blasko, Moved from Waycross Georgia. Like I can't post about him where ever he may go. I have no doubt Some of the same nursing staff still work at the Waycross Hospital. They are not to be trusted. If they screw up they will cover up!

Thumbnail of user lisal2607
1 review
6 helpful votes
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March 3rd, 2022

I have been to the Mayo clinic for 2 episodes of care. Both episodes were similar experience in lack of coordination, The most recent had the most inappropriate physician, who is attempting to use his doctor card to intimidate and bully his patients and staff. He acts out, intimidates and has a resident who is going to ho along with it because his career is at stake. Wake up Mayo Clinic, review your staff and stop your physicians from harassment of other staff and patients. This applies to the the chiefs of the department.

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Thumbnail of user anonymouse1032
1 review
2 helpful votes
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March 18th, 2022

The management at Mankato location is completely lacking. Many of the providers leave after a year of work. Management just doesn't care about employees, they just like to sit doing nothing collecting paychecks. Patient needs do not come first, only Mayo's financial goals come first.

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Thumbnail of user autumnw101
1 review
2 helpful votes
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April 8th, 2023

Is employed there. Does not respect women, mental health care, or professionalism. Do NOT see him there ladies. Flagrantly employing him by the Mayo Clinic is so unacceptable. He does not deserve the esteemed affiliation.

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Thumbnail of user pauljoe352
1 review
2 helpful votes
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September 15th, 2023

I went to dozens of appointments for pudendal neuralgia. It put me out of the fire department for 4 months. Mayo would not sign my aflac short term disability paperwork. I was not able to pay my bills for I depended on that insurance. Mayo didn't even fix my problem. Thousands of dollars out of my pocket wasted. Thanks Mayo.

Tip for consumers:
Don't waste your time

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Thumbnail of user danb500
1 review
11 helpful votes
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January 8th, 2019

My Left Ventricular Ejection Fraction was as low as 13% that month. Dr. Rachel Havyer, MD had been my Primary Care Physician in previous years. My complaints were ignored for years. Dr. Sherry Brown, MD was my cardiologist ignored complaints of angina 2017.

Thumbnail of user denisd92
1 review
2 helpful votes
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March 9th, 2022

My experience was awful with them in Jacksonville.
Theiy didnt return calls from scheduling. The people in scheduling were very disorganized. They couldnt get their act together. It was a total mess over a month and they couldnt get to first base on scheduling.
There are better local people than this over rated Clinic.

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Quality
Thumbnail of user laurenmaryclark
1 review
1 helpful vote
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September 30th, 2023

Went here for help again so sick for a year. They didn't help and put me in a room and demanded to change into another outfit while security and employees laughing and intimidating me. They said they were going to lock me up and had to get another counselor to get out. Now sick and terrified of hospitals. I can't stop dry heaving and malnutrition and left like this.

Thumbnail of user jon.w.hall
1 review
2 helpful votes
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May 8th, 2023

It is discussing that Mayo Clinic only cares about someone's help for 3 months, then you get dropped from a waiting list. After this, you can no longer get an appointment. How does this possibly help a patient get care. As a patient, you are telling me I DON'T MATTER.

Thumbnail of user ronk
139 reviews
1,049 helpful votes
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November 12th, 2009

Point your browser here: http://www.mayoclinic.com/health/symptom-checker/DS******* - for "Symptom Checker" page.

The Mayo Clinic has for a long time established itself as one of the most trusted names, and facilities, for medial care.

This Mayo Clinic web site, allows one to single-out parts of the body and begin to answer questions that help pinpoint POTENTIAL problems.

This kind of "diagnostic" medical tool can be handy in providing insight into areas for further research, and Q&A with your doctor.

CAUTION: I do hope NO ONE will use this diagnostic research tool to SELF DIAGNOSE, and become panicked assured they are dying.

Hope you find this interesting, and that it aids in generalizing avenues for further study.

Good health to you.

Thumbnail of user kk538
1 review
2 helpful votes
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September 12th, 2023

One of the doctor's that was treating my son was so rude and snobby! She shouldn't be allowed to work with kids or people! Mayo security do not talk to eachother, my husband was told its fine that he parked his van in the parking lot and sleep in it while i slept in the hospital with my son. At midnight mayo security and police were banging on the door and told my husband he couldn't stay there and move to a Wal-Mart parking lot. All mayo really cares about is money or if you have insurance! My son wouldn't have gotten to be a patient on the rehab side if out insurance wouldn't have gone through! If you don't have money or insurance don't bother!
On another note, The nurses here in the picu and general peds are absolutely amazing. They really were great with my son.

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Thumbnail of user patg62
3 reviews
4 helpful votes
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February 19th, 2018

If you need advice or want to research what you have going on in your life or a family's life you can be assured you'll get an informed answer to what your looking for

Thumbnail of user chrisj920
1 review
4 helpful votes
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August 30th, 2021

I have an income of $1700 a month and I was paying them $100 a month. They turned me over to a collection agency because they wanted more. WE ARE IN A PANDEMIC!
#nomercy

Thumbnail of user travisg223
1 review
4 helpful votes
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June 4th, 2022
Verified purchase

With every bill, I fail to see how they can call themselves "non-profit." They cost 3x as much as any other hospital. The care should be better than, right? Nope. Worse actually. It takes forever to get any test done. Competition across town has no problem getting it done. With Mayo the results often come back once the illness has passed.

I have health insurance, but it's hot garbage. Here's what I've paid for some of my care in the past:

I got salmonella poisoning. Visited urgent care, and was told to wait it out. Went back the next day bc I was getting dehydrated. FINALLY got them to take a stool sample. Results took five days to get back. It was too late. I was feeling better by then, and all the care was pointless. They then sent me an $800 bill. Yay.

Got told by the nurses line to go to the ER when I had norovirus bc they were worried it might be appendicitis. So I get there, and apparently was an inconvenience. The doc felt me for two minutes, and said I was ok. I get they're understaffed, I don't need to be treated like a king. However they billed my insurance $1500 for this?! HOW is that that much? Again I don't mind if you glance me over quickly, just don't bill that much for that little of care. My insurance paid maybe $30, and I was stuck with the rest.

If I could schedule a visit with my doc sooner than three months, I still wouldn't because those are $500 now apparently. I can get a visit AND x-rays for $200 LESS across town.

Colonoscopy? $7,000 UHD charges $3000 and is a much better experience.

They like to gloat about themselves more than a wall at Five Guys. Apparently they're "the best hospital" but I just fail to see it. After burning through my life savings, I'm no better than where I started on my digestive issues. Life is getting hard because of it, and I have to stop because I'm out of money. These guys are a beacon of greediness in the already in-affordable world of healthcare.

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William Worrall Mayo, M. D., a frontier doctor, settled his young family in Rochester, Minn., when he was appointed as an examining surgeon for the Union Army during the Civil War. In 1883, a devastating tornado struck the town. Dr. W. W. Mayo called on...

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