SlickCar has a rating of 1.5 stars from 39 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about SlickCar most frequently mention customer service, tracking number, and credit card problems. SlickCar ranks 884th among Auto Parts sites.
My experience was good. When I called for help finding the right wheel spacers the CS guy was very helpful. I got the 10mm spacers fast and they look great. I Would buy from Slickcar again.
Back in 2013, I ordered a air intake for my lexus, my order number SW-205789, I looked through my old saves in my email and realized I never got my intake lol, spent $71.00 of my hard earned money, especially while being a sophomore in highschool at that time. To this day they haven't replied to the message yet! So please take my word for this, and DO NOT buy anything from them! They will process the money and leave you hanging!
So far the worst online buying experience for me, by far. A month after taking payment to receive a product is not acceptable. My order was finally shipped, still haven't gotten it, but I'm convinced there will be something wrong when it arrives. Just one of those feelings. Perhaps Jegs, Summit, Del City and host of other online vendors I have dealt with have spoiled me with their efficiency. Do yourself a favor and skip Slickcar.com. I only wish I had checked here first.
Ordered chrome fender trim for my lincoln on 4/8/14, no got. Called, four times, voice told me mail box full, please hang up. Sent three e-mails, no response. Next, I'm calling my Attorney General, and then, I'm calling Florida's Attorney General. These people need to be put out of work, plus refund my money!
Ordered a set of halo led projector headlights, a HID High Low beam conversion kit and a set of euro Tail Lights. They sure named the outfit well "slick" The tail lights were manufactured incorrectly and had to be modified to fit, one Halo did not work in a Headlight, one headlight bulb was flopping all over, improperly mounted. Paid $600 for their junk and they did not even have the decency to reply to my request for assistance/help with the problems. They sell junk, stay clear, word to the wise. Must be China counterfeit trash. Slick crew is right.
Bad customer service. No return phone calls. They don't do what they say they will do. 2 months and still waiting for an order to close. Only received partial order. This place really sucks and I don't expect them to stay in business. Lost about $300.00 Dealing with this company is like playing craps and it looks like I crapped out.
When I bought headlights from slickcar.com they were shipped almost immediately and came in less than a week! Although a lot of people have had posted bad reviews I think that a lot of the good reviews get left at the wayside. The employee's are kind and are always there to give you a tracking number once you order and are there to be of service. The only down side is the shady quality of some of the products but you get what you pay for. I was a little worried after reading some of the reviews but I think slickcar.com handled my purchase very well and will look forward to doing more business with them!
After waiting on a long overdue order, I spoke to an supervisor. This was when it turned really bad. After a cold and blunt run around on why my order would in fact take another 10-15 business days I cancelled it. I spite about negative reviews and was then told it would take 45-60 days to get a return. Whatever you do Never use this site.! Never"!
Ordered some items for my 2010 Buick enclave in Febuary of 2014. Received all but one of them. I called them to let them know there was an item missing. I did manage to get to talk to someone at that time. Was told it was back ordered. I check back in april... was told june. I write an email to follow up. They responded by telling me that They're not sure when the item will be available and they'd submit the order to accounts to refund my PayPal account. That was in mid June! Like other complaints I have read, it is impossible to contact these people! Stay the hell away from this site! I'm out 90.00.
Sent product back (confirm he sign for it) and never got refund over $200 hangs ups it a one man operation. Now the 800 is disconnected. I have turn them into the athorities for fraud stay the hell way from them.
Ordered Several Items in August for truck. Received 1 piece wrong item, sent it back 4 weeks later, finally got the piece. Received second item over 4 weeks later. Called on 3rd item 4-5 times, always told, waiting for shipment. Called again when item was to ship, they said no longer carry it, it is for a 2013, which makes no sense. Been waiting over 2 weeks to get my money back, still have yet to receive a refund. This is the absolutely worse company, I have ever dealt with.
Back in 2013, I ordered a air intake for my lexus, my order number SW-*******, I looked through my old saves in my email and realized I never got my intake lol, spent $71.00 of my hard earned money, especially while being a sophomore in highschool at that time. To this day they haven't replied to the message yet! So please take my word for this, and DO NOT buy anything from them! They will process the money and leave you hanging!
Tip for consumers:
Do not buy anything, they are not trust worthy. 5 years, and they have not answered my question about if they shipped my intake lol, just took the time to look through my emails and saw that, so just helping future buyers, don't buy anything here!
Ordered a set of halo projector headlights, which arrived broken and uninstallable. When I called to have them replaced I was treated poorly and told it wasn't their problem. They will do absolutely nothing to remedy the problem. I'm out money and time on this purchase, the worst purchasing experience I've had to date. Will not ever purchase from them again and would warn anyone looking to buy car parts not to purchase from them.
The name says it all... slick car... Buyer Beware! Ordered a replacement grill for my Jeep Liberty. They sent me one for a Jeep Grand Cherokee. They made me take a photo of the grill and send it to them... even though I told them that the box it came in said Grand Cherokee and had the wrong part number on it. They told me they would get back to me on how to return it. A week passed and no word. I called again and was told that they would get back to me the next day. Again no word. I called again and they said they'd get back to me... this went on and on for seven tries. Finally they refunded my money... after 6 weeks of trying to get some sort of customer service from them.
I ordered an alarm system for my wifes Chrysler. They have said that the alarm system was not sent by some error... called 2 weeks later to find out what happened. They said the alarm will be sent 2nd day Fed Ex. A week goes by, still no alarm system. I called today and luckily got a hold of somebody. Being tired of their crap, I demanded a refund of all of my money. They did not want to refund, but finally said he will process the refund today... we will see...
BUY AT YOUR OWN RISK!
Ordered $900 rims 2 weeks later no rims called many times no answer finally got a answer he told me he had to contact the warehouse which he could not get a answer told me hed call back never got a call back
I ordered a catback exhaust for my rsx type s from slickcar.com. I have absolutely no complaints about slickcar.com. I was on this site the other day looking at reviews about slickcar.com and made a comment stating i hope my order is not a nightmare like some of these stories. Ryan from slickcar then contacted me via email to let me know that i have nothing to worry about and he included my tracking numbe. And yesterday i got my package and i couldn't be happier. I will use slickcar.com in the future and refer my friends to it.
Ordered Halo head lites for 2006 4Runner. Site indicated they would fit 2003-2006. I received lights for 2003-05 4Runner. Call placed to company stating they sent the wrong product. I was told they sent what was ordered and I was "ignorant for ordering the wrong part" Yes these lights fit, but with no place for a directional not DOT compliant.
Lights have been returned and I have recieved a partial refund, but I am out $48. In shipping charges. Site promises to pay shipping if they send the wrong part. Now they are arguing the lights they sent were correct and even with a packing slip & product label stating not for my 2006. Stay away from this site. While prices look good at first it is not worth getting screwed by this company.
I ordered a "Commando KE-40" keyless entry system (it says so on my order confirmation). I received a "Scytek G25/G20" system. When I called to return it I was told they would refund the sales cost but I had to pay all the shipping. They said the "G25/G20" replaced the Commando product and admitted they hadn't updated their web site yet. I search and found that I could have bought the "G25/G20' system at many different locations for less money with additional components i. E. a motion detector and an alarm siren (in some cases with free shipping). To me advertizing a certain item and sending another is fraud! I suggest avoiding this company, there are many stores that sell the exact same stuff and do so honestly.
STAY AWAY from slickcar.com. I ordered brand new LED tail lights for $250. Recevied them two weeks late. Opened the box up to find... used LED lights! No oem packing or box. The tail lenses were dirty and wet, obviously returned by prior customer. Called same day for RMA, and was told one would be emailed to me in 24hrs. That was two weeks ago. I emailed them... on four different occasions for the rma and no answer. So today, i sent the whole package back to Slickcar and called my credit card company to not pay and to never accpet any charges from this company
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You do not want to order from this web site i ordered a grill that i paid for and never received i was told it was on the way and it never was so i told them to credit my money back to my account and right to day they have not credited my account of 109.19 and i would not recommend this web site to my worse enemy they do not like to do as they say and will rip you off. Looking for the right spot to car shop go to woodview auto accesories.com.
Sickcar.com is the most $#*!ED up CO. I have ever seen in my life there most be some way for all of use to file a class action law suit on slickcar.com to get our money back plus for our time I think 50,000K for my time would be in the ball park PLEASE stay away from this website.
DO NOT ORDER FROM THIS COMPANY
Ordered OEM Fog lights for Toyota Corolla on 2 July 14, as of 11 Sept 14 no product. No one answers the telephone, messages are not returned. I have contacted the Better Business Bureau and my credit card company. This place advertises but does not deliver.
The web site is down. The SlickCar.com store is also GNU Industires, Inc. various listed at locations on NW 55th street in Sunrise FL. Current telephone that actually works is *******674.
Tip for consumers:
DO NOT ORDER FROM THIS COMPANY - YOU WILL NOT RECEIVE YOUR PRODUCT AND WILL NOT RECEIVE A REFUND.
Placed order for LED tail lights and Grill for 300C - after 2 weeks finally received the lights only part of them didn't work. Never received the grill. Continue to get the same tracking number as the lights - UPS has no record of the grill! No one will return my emails now on the grill and this has been a month. Now I have to fight with my bank to get the money back on card since it is a debit card and not a regualr credit card. Oh joy! I HIGHLY DO NOT recommend this company!
I got a bad feeling after they said they would send me a confirmation email of my purchase and two days later I still had no email. I am an online shopper and this is the first time I did not get an immediate confirmation email. I called customer service to be told that I should have a confirmation email that day, needless to say that did not happen so I called back the next day. I got another customer service rep on the line and he said he would check to see if my credit card had been processed and what the status of my order was. While on hold I googled the company and found this website. Red flags sprung up all over! The representative returned to the line and said "for some reason your order did not go through" of course he was more than happy to place it again for me. I advised him to cancel the order and not to charge my card. Immediately I called the credit card company and they stated that I had two pending charges from them, thank God the credit card company is on my side they assured me there will be no unauthorized charges. I guess "slick" stands for their practices and not their style of product.
Sent wrong product. Blamed me for their item description and picture being wrong. Told me they'd correct it, two weeks later they had still not even ordered the correct part from their supplier.
I shopped with slickcar and I had no problems. I called and talked to customer service representative a few days after the order was placed and they provided me with a tracking number. I got my product in six business days and couldn't be more happy with the customer service. I would give slickcar.com a great rating. Got my product in good time for a great price!
SlickCar sells all manner of auto accessories, including aftermarket performance parts for trucks and cars.