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Twitter

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Overview

Twitter has a rating of 2.0 stars from 422 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Twitter most frequently mention free speech, social media, and phone number problems. Twitter ranks 613th among Social Network sites.

  • Service
    92
  • Value
    88
Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
7
41
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How would you rate Twitter?
Top Positive Review

“Ram”

Pizza S.
11/6/15

I'm not sure what ram does but whatever it is this website was giving it out for free! Its crazy because if you look at other websites they will charge you from 20 to even 200 dollars on this stuff. What a rip off.

Top Critical Review

“Suddenly I got logged out and account was locked after a tweet”

Christian S.
9/2/24

Updated by user Sep 02,2024 After I reset my password and tried logging in then doing many Captchas it showed me this error message, shall i reach them again or what?Something went wrong.Due to a technical issue, we couldn't complete this request. Please try again.Try Again Original review Sep 01,2024 Suddenly I got logged out and account was locked after a tweet I couldn't access it, then i tried to log in chrome Incognito mode and then showed up Something went wrong. You have exceeded the number of allowed attempts. Please try again later. Try Again Still can't logging in, i contact them via their contact form and still waitting to recover my business account.

Reviews (422)

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phone number (12)
Thumbnail of user christians779
Turkey
1 review
0 helpful votes
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September 2nd, 2024

Updated by user Sep 02,2024
After I reset my password and tried logging in then doing many Captchas it showed me this error message, shall i reach them again or what?Something went wrong.Due to a technical issue, we couldn't complete this request. Please try again.Try Again

Original review Sep 01,2024
Suddenly I got logged out and account was locked after a tweet

I couldn't access it, then i tried to log in chrome Incognito mode and then showed up

Something went wrong.

You have exceeded the number of allowed attempts. Please try again later.

Try Again

Still can't logging in, i contact them via their contact form and still waitting to recover my business account.

Tip for consumers:
Always backup your tweets and you don't know when twitter suddenly restrict or ban your account !

Service
Value
Thumbnail of user bluearchiveburner9
Georgia
1 review
5 helpful votes
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March 8th, 2024

I literally got harrassed, for being bullied.
Yes you read this correctly, someone has been harrassing me and 10 others for years at this point (he even harrassed 2 people into killing themselves) yet regardless of the reports, twitter has only ever suspended his victims and not him.

Thumbnail of user edwardf486
Maryland
2 reviews
7 helpful votes
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February 25th, 2024

After 5 years 7000 followers my page is hacked and shut down https://twitter.com/xxxglamourmodel
My businesses gone time wasted when tried getting help is useless they blocked me from resetting my password seance twitter became x
It's garbage the photo is left from hacker

Service
Value
Thumbnail of user jackd133
Canada
11 reviews
24 helpful votes
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January 5th, 2024

Since October 7,2023, there has been a huge spike in antisemitic rhetoric on X (formerly known as Twitter). There's a specific sect of people who post comments Inciting violence and hatred toward the Jewish population. Some videos edited and cropped to portray Israelis in a dishonest manner. These people spew lies and hatred but when real videos and stories are posted, these people file complaints and twitter suspends my account.
When I try to appeal the decision, it's impossible. There's just no way to escalate the complaint, nobody to contact, no way to send my views on the wrongful locking of my account.

So, X allows lies to be spread on their platform but wrongfully cuts you off when you post factual and undisputable information. That sucks.

Tip for consumers:
On line companies should offer support for subscribers who wish to contest wrongful suspension.

Products used:
Twitter

Service
Value
Thumbnail of user bertesty
Arkansas
2 reviews
6 helpful votes
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March 11th, 2024

100% garbage. Still better than nazibook. Free speech is still a no at XTwatter. And its basically garbage humans ranting at other village idiots.
Avoid. Waate of time.

Thumbnail of user helenam63
Illinois
2 reviews
32 helpful votes
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November 13th, 2020

Twitter is an online extension of the socialist democratic party, a left wing Radical extremist site that promotes violence, hate speech (hang, kill, brand, archive people, remove people from society etc etc) while censoring free speech and basic opinions.

Value
Thumbnail of user gordonc258
Denmark
1 review
9 helpful votes
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September 25th, 2022

Twitter is a nightmare of child abuse posts. Blue check marks encouraging child mutilation and violence at anyone who disagrees. Even the staff are abusive and poorly educated. It's a great place however if you want to groom children.

Service
Value
Thumbnail of user michaelw5224
Idaho
3 reviews
7 helpful votes
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September 11th, 2022

Twitter is quickly becoming the worst platform on social media! The new terms of service give patrons little or no contact to support. I have spent over 100 USD in twitter adds and received nothing in return. No clicks no followers nothing. Now my account is blocked and they refuse to acknowledge me or answer my tickets. I have been asking for help for months now. I feel singled out and abused by them halting my add after taking my money and then blocking my account from adds. Again they did not tell me why or how to fix it. I am here to let people know the dark side of twitter. They just want your money and if you have an issue you go under the BUS!

Tip for consumers:
The rules have changed. Customer service is cold very cold no help no answers. This media device will depreciate and soon.

Products used:
Adds are worthless and a fake invoice was made! My questions have gone unanswered for months. My tickets ignored!

Service
Value
Thumbnail of user andrewv36
Texas
1 review
9 helpful votes
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July 21st, 2016

Twitter has been routinely caught abusing its own "policies" in order to silence conservative voices. This is unacceptable at any time, much less right as the election ramps up. Do not use this service!

Tip for consumers:
Censor yourself before they do it for you.

Service
Thumbnail of user dylanm256
Canada
1 review
3 helpful votes
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February 8th, 2022

Recently was blocked for "violation of terms ", all I had posted was clips from Ottawa, no hateful comments / no racial slurs, nothing but other peoples videos. Seems to me that Twitter isn't allowing anybody to have free speech.

Thumbnail of user paulh161
Oregon
16 reviews
35 helpful votes
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November 6th, 2015

I'm not sure what ram does but whatever it is this website was giving it out for free! Its crazy because if you look at other websites they will charge you from 20 to even 200 dollars on this stuff. What a rip off.

Thumbnail of user joem1753
North Carolina
1 review
6 helpful votes
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December 29th, 2020

I have had my Twitter account 'suspended' almost 3 months ago. This suspension appeared random as I have read the Twitter 'rules' and did not violate them. Nonetheless, I have been trying to get my account unlocked by emailing Twitter weekly. Occasionally I get a form letter that tells me nothing about my situation but there appear to be no human beings actually in 'customer service' and no facility to speak with anyone to ask why. I could just create another account but Twitter has driven away my desire to use their website. Why bother? Twitter seems to be biased towards right wingers so unless you're a Trump-er, don't bother. They'll just lock your account when they don't like what you have to say.

I'm done with Twitter.

Thumbnail of user marinab100
Georgia
3 reviews
11 helpful votes
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January 20th, 2021

I would give it a zero if I could :) I deleted my Twitter account recently, Facebook is gone too. Once they start censoring, taking political sides, opposing free speech, they have to go. Watch them become irrelevant soon

Thumbnail of user myleneg
California
18 reviews
76 helpful votes
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August 30th, 2011

Someday, we won't call it text messaging on mobile phones but twit messaging. I like twitter cause I can send a message across all my friends in one shot. I usually ask if someone is near my location then we can hang out.

It looks simple and plain but you can do a lot of things about it. One thing I don't like about twitter is the same as everyone's observations, their servers seem to break down or crash in some instances. For a very big company, you'd think that they would minimize this or make sure this never happens. Or maybe I'm thinking too big for them like they're facebook or something.

I like twitter!

Thumbnail of user myhauger2019
Pennsylvania
2 reviews
2 helpful votes
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March 14th, 2024

As of today, March 16,2024, I learned that apparently spreading hate and the sending of threats is okay on the platform because an account which was sending threats to several people had been reinstated, meanwhile, I can't even get any response when I inquire about my account which was suspended. I've seen the disturbing things this account was posting, targeting several people with malicious, hateful, and threatening comments, yet their account is no longer suspended. These posts/comments were making some of the people who were targeted feel threatened and afraid, yet, they allowed the the account to be reinstated. I did nothing like that. I tried to be supportive and respectful toward others, yet I was penalized for doing nothing. As I had stated, the date of my suspension, I posted nothing. I truly feel that my rights as a human being have been violated. Also, I also know that there are several accounts that post 15 to 30 of the same thing within a two hour period, yet they're not penalized. There was one in particular that posted 36 of the same thing within a one hour period, but that's not considered "spam" and they're not shadow banned, locked out of their account, or suspended and it's because they're verified. I feel devalued as a human being because what I say doesn't matter and they act like I don't deserve to be seen or heard because I'm "small" and not verified. I feel that my freedom of speech has been trampled on for no reason whatsoever. It also sends a message and shows that freedom of speech on Twitter/x is not free and that you have to pay to be heard, otherwise you're looked down upon and treated unfairly.

Service
Value
Thumbnail of user chrisb505
New Jersey
2 reviews
28 helpful votes
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April 30th, 2018

Sites like this is the main reason behind the decline in humanity. Think about it. Twitter allows, bullies, sexual perverts, sex workers, hackers, bots etc but they do nothing about fixing it. On top of that, Twitter invades your privacy and demands your phone number.

Thumbnail of user pault166
California
4 reviews
51 helpful votes
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June 10th, 2020

Twitter now suspends any accounts which question or counter the mainstream "coronavirus pandemic" narrative. After 11 years on Twitter, I found my account indefinitely suspended, with requests for further information ignored. I can only guess it had something to do with my previous couple of posts questioning the veracity of the mainstream "coronavirus pandemic" story. Twitter seems to be violating its own guidelines on suppressing or augmenting an opinion unfairly. If you believe you have freedom of speech, I suggest you look into Twitter and see how far it goes.

Thumbnail of user thomasd325
Vermont
1 review
5 helpful votes
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February 23rd, 2019

Twitter operates on algorithms that are written by technology Neanderthals, leaving little in the way for users to offer feedback. As long as they're unable to accommodate frustrated users they'll be unlikely to see any growth in their user ceiling, assuring their internal revenue opportunities will be limited, as well as their stock price.

Furthermore, once President Trump leaves office, the surrounding politics that stimulates twittering interest will decline, making Twitter a declining investment vehicle & a stock shorting opportunity.

Thumbnail of user alls24
India
1 review
0 helpful votes
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September 22nd, 2021

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Thumbnail of user jinaw
RU
29 reviews
108 helpful votes
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April 4th, 2012

I am new on Twitter, just couple of weeks but I really like it. Before I tried it I supposed that it is something primitive and boring but I was wrong. I like its easy to-use and to-understand interface. It works very fast, no hang-up or bugs or restrictions I enjoy it. I'm not an advanced user and often have problems with adapting to new social sites or software. But not this time! I use Twitter as a supplement for my blog posts and it already gives positive results.

Thumbnail of user johnh47
GB
24 reviews
113 helpful votes
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May 3rd, 2011

Twitter is not my favourite site.
Ive tried using it but its just so clogged up with nonsense that I don't see the point.
Most people I know used it for a while then got bored with it.
I think the idea is to write down your activities and thoughts in less than 140 characters and the publish them for all the world to see.
Tends to get filled up with lots of spam links to websites.
I thought you got locked up if you followed celebities.
Overall - Useless.

Thumbnail of user nicoles383
Florida
1 review
1 helpful vote
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April 23rd, 2019

Worse support in history don't even expect to talk to a human or get any help. If you struggle with a locked account or worse most likely you will have to make a new account. But please don't even bother I've been dealing with twitter support giving me a hard time for 5 months now. Twitter use to be my favorite app but their support ruins entire thing.

Thumbnail of user andyk
Florida
18 reviews
107 helpful votes
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May 3rd, 2009

I used to be on it when it first started, which was kind of cool but then everyone started using it and it ends up being lot of down time on the site. I can't even log onto my account most of the time now. Also, I realize I don't need to know what everyone is doing everyone few seconds... in a way I kind of hope the hype dies down..

Thumbnail of user mattb69
Hawaii
4 reviews
5 helpful votes
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May 24th, 2014

I dont like twitter, never knew what to post with such a little amount of characters. Therefore my account is dead, and i just follow a bunch of celebrities because of their funny posts that spam my stream. Tell me what to do with it and i'll change my mind.

Thumbnail of user mikef1294
Pennsylvania
34 reviews
19 helpful votes
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October 5th, 2021

So, I joined Twitter because it allows me to know when some of the bands I follow are putting out new material. It also allows nudity and I like the female form, especially at 3 am when I can't sleep. Aside from that, Twitter is essentially all sides of politics arguing in an eternal battle that no one can win.

It's essentially political facebook with more nudity. I log in maybe once a month. Aside from that, if you're looking for any challenging thoughts, you might have more fun watching your drunken uncle get a little too frisky with his leg-shaped lamp.

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