VANCARO

Best customer service I've seen in quite a while. I tried to have ot delivered to my work address at first and the postal service really messed that one up. They actually lost it for almost a week. But vancaro worked with me the whole time trying to track it down. After the post office finally sent it back vancaro promptly sent it to my home address per our conversations. Instead of saying "well, we got your money, you find out where it went" they stayed with me the whole time.

Absolutely love My rings. I will order from Vancaro again. I literally shower, work, wash dishes and constantly wash hands with out every taking them off. I've had them for almost a year now. They are 925 silver and Absolutely exquisite.

Bought this ring for my girlfriend and she absolutely loves it. Beautiful silver and rose gold accents, the quality of this ring is exceptional. Fast, reliable shipping and near daily updates from Elsa on the status of the ring were an unexpected surprise. I highly recommend Vancaro for your next jewelry purchase. You won't be disappointed!

I ordered a ring, due to an accident lost it. Kept searching for another to replace it. Finally contacted the company as I loved it. With out hesitation was told I could order another in a smaller size, I was so happy & wound up ordering 2, & Since there was a promotional sale got another beautiful ring as well. I tell all my friends how great the company is and will come back to order more. Thank you so much Vancaro

They go above and beyond, I was only expecting a necklace, but they included an awesome card, a gift box, gift bag, silver cleaning cloth and documentation. Definitely top notch! Shortly after getting my package, I received an email asking if it had arrived and was what I was hoping it would be. Well done everyone! Will shop again!

Hello Vancaro... I am sending this message to say thank you for such a great purchase. I bought my girlfriend the skull ring shortly after it was available. She's been wearing it for over 7 months and it's just as perfect as the day she got it! I will not hesitate to purchase jewelry from Vancaro in the future.

I absolutely love this company! Their skeleton and skull collection makes my little goth heart so happy! I now have three rings from them and I love them equally! The quality is beautiful and when I needed help in the past with a gift my husband bought me they were very quick to reply and help. I can't wait to see what new designs come out this year! Looking forward to adding to my collection

I recommend VANCARO to anyone who's looking for nice rings. They have a really good selection and the customer service was incredible. I had a personal issue with a purchase and they were very attentive and quickly resolved the problem. I will definitely be buying more front them again.

I had never heard of Vancaro, but I trusted this site immediately after I read about how this business got started. After receiving 2 of my 3 items, I immediately loved them! This is exactly how I imagined the rings would be, but it is actually so much better than what I had thought. People have given me complements and I am definitely going to buy from Vancaro again.

I bought my wife a necklace, earrings and rings. My wife was amazed by the beauty and quality! I'm also waiting on 2 back order items I'm looking forward to. Customer service has been amazing (Thanks Elsa) keeping me updated on items. They also emailed me to ask if I received my order the same day it arrived and if I was satisfied! Me and my wife are extremely happy. If your looking for fine quality jewelry shop here! You won't be disappointed. I Shop here with confidence and a smile!
Well done VanCaro!

Arthur

I purchased a beautiful hug ring for my adult daughter and it was prettier in person than in photos! That never happens, but such a good thing! Im excited to pick my valentines gift from this site too!

Thanks Guys

So, here is where you can find something a little different... some unique creations with a strong emphasis on customer satisfaction... Vancaro has delivery from china to usa down to a week from the time you place your order until you get it in your hot little hands... I have placed several orders over last 6 months and every order was shipped, tracked and pleasantly made aware of via email. Any concern was quickly and easily worked out... Good group here. If there is something you see that you like... get it... dont hesitate...

My hubby got me a ring for Christmas but it was too big. Trying to exchange it is extremely difficult and nearly impossible. They are on Beijing time when you call even though it's an 800 number. You have to pay a restocking free, shipping, etc. They are not very generous to help out. Sad, the ring is gorgeous but the customer service is horrible.

My partner and I ordered new wedding rings for each other and they were lovely. They are true to size and are very intricate. I'm excited to wear them. (I was offered a gift to write this review, but I would have left five stars anyway.)

I was able to surprise my wife with a beautiful sparkling classy bridal set ring. The package would have arrived two days before valentines day if it wasn't for the weather snow situation causing the shipping company to delay. But surprisingly it came right on time on valentines day that I was able to please my wife with. She says I did good and she had over 150 reactions to her post about her new wedding set upgrade on facebook. Thanks Vancaro for an affordable brilliant ring.

I recently ordered a few items from Vancaro. The Ring and chains all arrived very quickly and look great. Thank you. Then I received a few follow up emails to make sure that everything went well. Customer Service is amazing. I will certainly buy from Vancaro again.

Louis - Florida

A Beautiful ring for an amazing price. My future wife loves it. Shipping was what it described.The only reason I gave 4 stars is the ring didn't sell in half sizes so I had to get it resized but not the end of the world.

Both wedding sets I've received from Vancaro have been absolutely stunning. I love the uniqueness of their rings and designs. The first wedding set I bought was a skeleton claddagh ring and she always got lots of compliments with it. I recently bought her another wedding set that was sunflower designed. I can't wait to give it to her for Christmas! The photo attached is when I proposed with the claddagh

Items arrived in less than a week. Quality is decent. My husband and I are renewing our vows in January so we haven't worn them at all yet. I've read some of the negative reviews and so far I haven't experienced any issues. I'm satisfied at the moment.

My fiancé proposed to me on Christmas Eve. He got down on one knee and presented me with the most beautiful, extremely unique Vancaro Angel Wing Heart ring in pink! The delicate, yet striking ring sparkles in the light and casts multi/colored hues! It looks absolutely stunning and receives the most amazing compliments every single day!

Ordering is easy, pricing is wonderful, and the product is quality, and beautiful! My honey is super happy! They even emailed me tracking the whole way, so I knew right where it was, the entire time! The packaging is awesome too. And shipping was free! I recommend them to everyone I know!

This company deserves mad props! They have completely surpassed any expectation that I had for the price range. They may even rival Tiffany's as far as high end packaging and gorgeous product. Also, the customer serviceaspect is top notch! From purchase to delivery, you are notified via text and email every step until delivery day. I recieved my rings in less than a week!

Ordered a ring for my wife for Christmas. It's just as advertised. It came from China so it took a bit to get here but it was less time then they told me up front. They then had English speaking CS reps check on the peogress and keep me inform. I would do business with them again for sure.