Vessos has a rating of 1.3 stars from 56 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Vessos most frequently mention customer service problems. Vessos ranks 2417th among Women's Clothing sites.
I was about to make a $150 order but totally cancelled it because of the bad reviews. I made orders before on a US website but when I tracked my package, it was coming from China. When the dress didn't fit (I took pictures and showed them the size being too small), they said that it was a custom made order (I asked for the hem to be shorter by 2 inches!), they couldn't authorize a return and refund. That is why I never order anything coming from China.
I ordered a special supposedly German Black Forest Cuckoo Clock promotion for my husband's birthday. It was a beautiful carved wooden clock pictured, normally about $199.00 or more on sale for $49.99 plus shipping. I wish I could post a picture of the ridiculous colored stickers glued on the decoration on the clock that had flat outline figures and was totally plastic and barely larger than my hand front fingertips to wrist! I have written them a total dissatisfaction email and doubt I will hear from them or my money again. NEVER BUY FROM THEM... unless you don't mind loosing your money!
I ordered a special supposedly German Black Forest Cuckoo Clock promotion for my husband's birthday. It was a beautiful carved wooden clock pictured, normally about $199.00 or more on sale for $49.99 plus shipping. I wish I could post a picture of the ridiculous colored stickers glued on the decoration on the clock that had flat outline figures and was totally plastic and barely larger than my hand front fingertips to wrist! I have written them a total dissatisfaction email and doubt I will hear from them or my money again.
NEVER BUY FROM THEM... unless you don't mind loosing your money!
Tip for consumers:
Go anywhere else! It was a scam. Not at all the product pictured.
Products used:
None! The Cuckoo Clock was about the size of my hand and the cheapest materials.
Got half of order after 4 weeks. Clothes made of cheapest material on earth. Still waiting for other item, but could care less if it ever gets here as it is more than likely going to be a crappy small piece of poorly sewn cloth.
GO ELSEWHERE. Many other options. UGH.
Placed an order over a month ago, received an email that it was partly shipped. I have received nothing. Unable to contact them in any way. None of their links work. Paid through paypal, they took my $ right away, will go through them to file complaint if I do not receive soon. Total scam!
SCAM! Beware! The site is now down and they have a new one, fairy season. I would not trust them. I ordered 2 yoga blankets almost a month ago. My money was taken immediately but still haven't received my blankets.
I ordered a mandala beach "blanket" and am very disappointed. The quality is no where near what they are showing online. It's a cheap thin material and the seams were coming apart. I emailed the company asking for them to issue a call tag for a refund and the customer service was the worst I have ever experienced. After emails back and forth with the company (never the same representative responding) all I'm getting back is 20%. I paid $12.99 for this stupid thing and they are so cheap that they won't refund that small amount back to me. After reading some of the other reviews on here, it seems like poor customer satisfaction is a common theme. I would definitely recommend not ordering anything for this company. Oh, and the blanket that they are "letting me keep"? It's going straight in the trash.
I have never been more disappointed with clothing that I have ordered on line. I got 5 items and every one was poor quality, literally falling apart and sized way to small even though I ordered a size up based on the size chart. You should be ashamed to sell these items. Some even smell bad. I thought I would be ordering a lot more in the future but not after this first purchase.
The quality is very poor. I was very unhappy when I opened my packages and went online to find out return policy -- their website is shut down! The size is VERY SMALL. I selected medium and what i received is for a 12 year old - not adult sizes. Note that this is coming from China, so their sizes are way smaller than U.S. standard.
Its all a scam company, takes forever to get items only to be greatly disappointed in quality -only to be told that they don't do returns unless you are paying shipping to China. I was not happy with anything from my rather large order. That I am now stuck with.
I ordered a multitude of items. Two dresses arrives with fraying and holes where the sewing had been rushed. I contacted the customer service who were not in the least bit helpful, proceeded to ignore my complaint and would not refund the defected items. DO NOT BUY from this site!
Ordered 3 blouses beginning of June 2016 for vacation in July and guess what. Still waiting! Tracking states items delivered... NEVER RECEIVED and tracking is a nightmare! Didn't get tracking number for 3 weeks and when I tried to look up the tracking info, the site is down. Now states delivered 25 days ago coming from CHINA but I never received and have not heard a word! Customer service with only email and no phone number? No one you can talk to? Never again and I would never recommend to anyone. Take heed.
Bought 2 tops & 2 earrings. 3 of 4 things arrived by 2 separate deliveries. Tops are hideous, like plastic. One pair of earrings is yet to arrive. Not holding my breathe. Stay away. The quality of clothes is the worse thing I've ever bought. That is a true statement. Shop at your own waste of money.
Don't waste your money. The pictures on the website are very nice. I received the most horrible tops in my online shop history. They look very very cheap and bag quality. It's like joke. I don't know if I have to cry or laugh. I lost my money I never going to wear them. Please don't buy anything from this company.
Shame on me for falling for this stuff, twice. No refunds offered and the cheapest, worst sized apparel on the market. The "cute" bathing suit I just bought only came up to the middle of my rib cage. I'm only 5'4"! Barely fit my 9 year old neighbor. The shorts jumpsuit? Was thinner than a cheap men's undershirt you get at the dollar store. And, since they can't ship stuff at once, I'm sure the dress I bought will be just as disappointing. Things can be made inexpensively, but deceitful representation is disgusting. NEVER VESSOS. Ever. They should be ashamed of themselves.
I ordered a swimsuit based off the size chart they provided, it's so small and no sizing even listed in the top or bottom. Plus the threads are already coming out of the bottoms (which I have never even worn). When I reached out to them to inquire about returning the goods, they asked if I couldn't give the suite to someone else since the cost to return them would be too expensive. When I tried to reply to their email, it continues to bounce back to me. This is by far the worse website that I have ever ordered from. I am now trying to get back onto their website to see if there is a phone number to call and no luck with the site coming up either. Very Poor
Don't waste your money on this company! I ordered a large order of swimsuits and other clothing and made sure to read the sizing chart before ordering. Items stated women's xl are at best a child's xl and they don't accept returns either.The material is super cheap and items are cheaply made with threads coming out and not at all as pictured. They did respond to my email about faulty items and asked me to GIVE my order to someone who could fit it and they would offer me a 15% discount on any future order! Really! Why in the hell would I bother to order anything else from this shabby company? What a complete and utter ripoff!
Total scammers. I placed an order beginning of July. After 2 months it arrived yesterday. Quality is cheap and complete crap... nothing compared to the photo of the dress. Buyer beware... They`re called Fairyseason now. Had I read the reviews before making a purchase, I would have never ordered anything from here. I will be contacting paypal and BBB. They never returned any of my emails and they don`t give refunds. This is a fraudulent company from China claiming they`re from USA.
I suppose that I should have guessed that the products on Vessos were too cheap to be of any quality, but the website showed lovely looking things and I was drawn in... Don't waste your time or money, it's not worth the risk as they refuse to do refunds or returns and their customer service is non existent.
I normally never ever write reviews but I am writing to hopefully help at least one other person before they purchase off of Vessos. I ordered 6 bathing suits, they took forever to arrive. Once I finally got them, it was so disappointing. They are so cheaply made, they'd probably fall apart after one use. Not to mention, that their sizing is ridiculous... I ordered a size small, I am a very petite girl (usually wear a size 0)... the size small, no exaggeration at all, fit like a large. I donated all the bathing suits to goodwill the same day. Don't waste your money people.
I ordered several tops and one of them was made wrong. The shoulders should have been made much smaller. It was made too large on the top that when I put it on it would literally fall straight down to the floor. When I wrote vessos about the problem with the shirt they sent me, even though it was their defective product they only could offer me 10% refund. So buyer beware because if you order something and it is their fault you are out of luck and money. I would not recommend this place at all. They have horrible customer service and horrible policies.
Do not buy anything through Vessos! I ordered a mandala beach blanket. And just received it almost 4 weeks later. In not even sure I can call it a blanket. It is not at all how they described it online. The material is slick and paper thin and has holes all along the seem line! I will never, ever order another item from them again! I've never been so disappointed when ordering a product online! I basically paid $17 for a a small round sheet that is full of holes. But then again, a sheet is thicker than this horrible material!
I ordered a dress for my girlfriend almost a month ago and paid for expedited shipping, and you guessed it, still haven't seen the dress i paid for or heard anything from their customer service. I will be disputing the charges as fraudulent. This company, if it is even a real company and not some scam, has by far the worst customer service I have ever experienced.
I was about to make a $150 order but totally cancelled it because of the bad reviews. I made orders before on a US website but when I tracked my package, it was coming from China. When the dress didn't fit (I took pictures and showed them the size being too small), they said that it was a custom made order (I asked for the hem to be shorter by 2 inches!), they couldn't authorize a return and refund. That is why I never order anything coming from China.
Do not order from this website. I spent over $100 on this site and everything is just terrible quality--cheap fabric, bad fit, etc. When I tried to contact them via email, they responded the first time, saying to wait until I received my entire order until I returned everything. When I sent them emails telling them I received all of my items and that I wanted the address to return them to (since all of my items came from different addresses?), I got an email saying my message failed to send. So frustrated.
I had read all the bad reviews online and was nervous about my purchase. It did take three weeks to receive my order, but it was free shipping. I ordered a size up due to online suggestions. I received my order and was pleasantly surprised! Looked just like the picture and fits great!
I ordered 11 items on 6/21/16 and received 8 of them by 7/11/16. So... 20 days and counting. It was a mix of dresses, shirts, romper, swimwear and in L or XL as I am 5'7" and size 16. I tried on the romper and two swimsuits. The romper fits (thank goodness) and the swimsuits (one piece) I can put on but I have NO coverage for my boobs (36D) so those are a fail. It's like missing half of the material in that section and one is cheaply made, costume fabric but it did not rip or stretch at the seams. I looked back at photos and it seems the same amount of bra material as the models but somehow theirs fit. The bra part's material is the same as the swimsuit (no padding, no underwire, no support. I wouldn't buy swimwear from them again but so far everything else I am pleased with. I bought the round indigo looking beach blanket and the material is like silk/polyester and I am pleased, it seems like it will release sand easily for packing up and replacing on the sand. Most items cost not more than $10-$13, it's free shipping and they give coupon codes so I can't really complain. You have to go into it knowing what you paid for. It's not a perfect company (yet) as far as quality (all material seems polyester-ish) and design (size, material, details like boob coverage in swimwear are a slight gamble) but... I got 11 items for $139 including shipping and I am planning to order again from them around the same amount. If you are the kind of person that gets out of character mad about $10 clothing quality then this site is not for you.
Tip for consumers:
Don't order if you are likely to be angry from any level of difference (material, size, etc.) because you are definitely taking a chance.
All Free Shipping Cute Clothing at Vessos. 10% Off on Orders Over $30!
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