XNSPYReviews 467

App didn't work on the cell phone i had, even if on the website it says the phone is compatible. I talked to several agents and with the first 4 agents the time cut off in the middle of the problem, so i had to repeat everything all over again. Then i had another agent that tried to help and after 4 hours she wasn't able to install that app on the phone. She told me, i'm opening a ticket and a technician will contact you. 6 days passed, no one called, or email or anything. I called to get a refund and you get 50%, even if you are not able to install the app. This looks like a scam. If the company if so confident about the product, it should refund the 100% when the app has not been used.

My teens aren't very cooperative. And I know they sneak out at night, and I had stopped trying before COVID-19. But it's not the same anymore. I've to make sure that I know every single move of my kids. A location tracker for their phones was the first thing that came to my mind. I got Xnspy, and I am loving it. It has location alerts, so anytime my kids go out, I get instant alerts. I also get alerts when they check into geofenced areas.

App is garbage.
-They advertise on blog posts that it works on snapchat. It doesn't. It isn't even an option.
-advertises that it records the surroundings. The reality is that it only does so when the phone is unlocked. So if you send a command to record at say 2pm for the maximum (30 minutes) but the phone isn't being used, it doesn't record at 2pm. It will record the next time the phone is unlocked. So if you think your going to catch your spouse cheating by recording the deed while their phone is in the room, that's not happening.
-advertises that it records calls. It doesn't. It has recorded maybe 5% of the calls made on the phone.
-it does allow you to see and download videos and photos stored in the phones gallery only. The problem is this: They are at low resolution and any media that isn't saved to the gallery (photos/vids attached to messaging apps aren't accessible.
-one thing it does seam to do reliably is record call meta-data and texts on the phones native sms app. However if the user utilizes any other SMS app (signal for instance) none of that is collected/accessible.

Summary, this app does maybe 10% of what they promise. Definitely not worth it.

Best app with great features! The working team behind the XNSPY deserves a bundle of thanks. The smartly created features are the best as they give parents full controls. I was really worried about my boy and was in a doubt that he might be watching inappropriate websites on the internet. But now with the help of XNSPY, I am able to monitor all the bookmarked websites and can see how often he visit those websites. I talked to my boy and now things are sorted out. I wish I would be aware of this app earlier. Now I can get instant details of the activities performed by my child on his mobile.

As a business owner, I have been looking for a tool to monitor all their official emails and what kind of websites they are browsing during the office hours. One day scrolling through the web, I came across XNSPY. Read out some of the features and when I came across the feature of email tracking and checking the bookmarked websites, I just decided to get it for my employees. Don't get me wrong here, there are many other features as well but it depends on your priority. Now I have a proper check what kind of websites my employees are browsing and their conversation on emails as well.

DON't buy. They don't have even half of the claimed features. There is almost no refund policy. U'll end up paying for nothing. It doesn't support Android v10 (they say they have mentioned it in the website where i cannot see even). There support just reply with cut + paste answers which is very frustrating. Veery irresponsible with our money. Sometimes end up loosing all your data. Time to time they just put more and more restrictions. The customer service doesn't really care about customers needs and requirements.

This app is great. I loved how it takes care of everything from calls to messages to emails, and locations. I am a parent and this gives me so much control. Like any parent, I want to ensure the digital safety of my kids and Xnspy lets me do that. It's great! I would recommend this app to all parents.

I paid for their service but absolutely nothing worked! I could not even add a phone successfully after following the steps as explained by them.

Like someone rightly said here, their live support platform is nothing but a chat window. The support person is super responsive but gets absolutely NOTHING done for you.

They tell you to wait for days or weeks to get your issue resolved. They won't even give an estimate amount of time for the resolution.

In summary, XNSPY is completely useless and a joke. The website is beautiful for nothing!

I purchased this thinking it would be compatible with Android smart phones. Have a Galaxy S9 was trying to monitor. Barely gave you text updates. And if pictures were sent via text message then it would not show up on the actual text thread that it showed you on the dashboard. It would pinpoint an accurate location but I have apps that will do that for free. Cannot listen to phone calls cannot listen in real time and you cannot see text messages made until the next day.

Been using the app for years on multiple phones. I can tell you the app is very buggy, frequently ceases to work and requires "updates", that are very time consuming. It's very expensive and customer support is a bunch of kids reading from a 3x5 index card. They know nothing about software and are hard of hearing. I found myself telling them repeatedly the same info and sending screenshot after screenshot proving their app is a POS. Then, they tell me, after spending half a day trying to reinstall the app, that they don't offer refunds. What a load of cra-p. In conclusion, I would not pay for this pos app as it is not practical to install, especially in android phones, is too exspensive, and customer service is worthless. Run far away.

I installed the software and they don't support Android 10 OS. Cancelled and asked for a refund. I got back too bad so sad. No offer of we will have our software updated by... for OS 10. Thanks for nothing and no help. We might have waited. We are elderly and retired and trying to monitor our 31 year old Down Syndrome disabled son. Thanks for nothing.