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XNSPY has a rating of 3.9 stars from 437 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with XNSPY most frequently mention customer support, social media, and location tracking. XNSPY ranks 2nd among Surveillance sites.
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113 reviews
When my daughter started high school, I wanted a way to keep her safe without being overly intrusive. A friend of mine recommended xnspy. The app allows me to monitor her messaging and social media interactions. It has helped us talk about online safety and privacy. I feel more confident knowing I can stay connected without invading her space
It is a shame I can't give XNSPY negative stars because the product is very, very bad and the company are scammers. XNSPY never at any time recorded telephone calls and that is all I really wanted. Right from the start I got the run around from the so called support people, it was installed on an Android 9 phone and later they told me that I needed a later version of Android so I bought a new phone, Android 13 but then not even the surround sound recording worked. They then told me that is did NOT work on Android 13 even though it BOLDLY claimed on their web site that it works on all Android devices and lastly they refused a refund. Do NOT waste your money on those liars and scammers
You never get what they claim you will no matter if jailbroken or not. He same info you can get from your phone bill is the same however it will never update past the first time you pull your iCloud. This company and all is a total farce- completely useless. Received a refund from my cc company bc this company will never refund you. Stay clea if this pile of sh! T!
I've had a pretty good experience with XNSPY Watchlist locations. A bunch of my friends help me delver glowers for my business and it's so much easier managing them and giving them directions with an app like this. The Control Panel literally gives me everything I need to know in one window. I haven't got to use other features as much, but the tracking gets my vote!
Xnspy This is a bad product here it's is 15hours later and I still haven't received any updates, it doesn't state anywhere that it doesn't have real time reporting for the iPhone. I have asked for a refund and now I am getting runaround less than 24hours later. I'm glad I found solutionhackedteam online and was given access to my target phone with just the phone numbers only.
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Tip for consumers:
Xnspy is a bad product
I have started using this app since I lost my phone and had to go through the hassle of searching for it everywhere. Even though I haven't lost my phone ever since, but I know that even if I do, I'll be able to find it with Xnspy's location tracking.
My teens aren't very cooperative. And I know they sneak out at night, and I had stopped trying before COVID-19. But it's not the same anymore. I've to make sure that I know every single move of my kids. A location tracker for their phones was the first thing that came to my mind. I got Xnspy, and I am loving it. It has location alerts, so anytime my kids go out, I get instant alerts. I also get alerts when they check into geofenced areas.
The phone bug feature is literally the most useful feature. We were able to record the entire conversation my employee had where he was conspirating against the company! It was pretty useful when we had the evidence to confront them!
I've had problems with the app since day 1 logs are recorded a day later not real time GPS tracking is alful no refund policy and costumer service is worthless 5 months later nothing is fixed as they keep promising they've also blocked me from filing any more tickets to the ongoing problems totaly worthless
XN spy has worked fine for me so far. The only I would say before you get it is make sure your phone is rooted. I hadn’t noticed that I needed a rooted phone for some of its features to work so I had to go through some trouble.
None of the useful features are working. The installation instruction in the link provided vary a lot to actual installation process. Opened a ticket with support and has given a detailed information saying the dashboard is not getting updated with data, and support closed the ticket without any comment. Opened another ticket, I lost confidence in the company that they will do anything to fix.
Basically a subpar product, which is buggy and totally unreliable and zero customer and product support.
I would not recommend this product as its just a pure waste of money. I purchased during thanksgiving deal, around 100$ for Premium version of the product.
Call recording is not working. It only shows call logs, that too not sure if the data is complete or not.
Surround recording i.e remote recording is also not working. Sent remote commands through dashboard to record surround sound, not even worked once, i spaced out the requests and changed the duration of recordings, even then there is no data captures.
Whatsapp messages feature is also NOT working.
Call logs and text messages are the only visible on the dashboard, that too this data is not staying on dashboard as it should be.
Basically useless product, disappointing and stress causing software, not a stress buster.
Tip for consumers:
The features as advertised are not working.
The refund policy says 10 days. I installed after 10 days of purchase and so not xnspy is saying I am not eligible for refund.
But saw reviews from users, the refund was not processed even if the refund request is made next day of purchase. Basically no refund.
Products used:
XNSPY Premium 12 Months subscription
Its a nice smartphone monitoring app and i like it. My kids were extremely annoying and talking to them was like talking to wallls. I lock their iphones and ipads at night with remote control feature of xnspy. Works perfect fro me
I purchase the xnspy software and got Zero Record. None of it work. It doesn't even deserve one star. I'm currently waiting on my request for a refund
Tip for consumers:
Do not buy this. Does not work like it's advertised. Waste of time and money
Products used:
Xnspy software
This compay is a SCAM. The software does not work AT ALL. When you contact customer service they will give you the run around and ignore your refund requests. Then instead of following their own refund policy of 50% refund for generally dissatisfied customers they tell you they alead spent 60% of your money and can only give you 30% refund back. Who's problem is that? You as a company shold be ready to take these losses if your software doesn't work. No solution they gave me to my problems wored and some problems I told them about were ignored completely. Will be calling my bank tomorrow to report fraudulent charges.
Advertisment was fake, none of this is working. It wasnt even indicated that you have to wait 36hrs to update iphone and get a live update. That information wasnt suppose to be kept! With surround recording it was indicated iphone with no jailbreak is included but not! They won't refund a full purchase even if the app does nothing. I asked for a refund and they wont let me, even i say im not satisfied with the service and it was less than 10days they responded thats what i paid for. What a very rude customer service and not even a 24/7 help. I dont know if they block me, i cant find ways to contact these people. Very very poor service! XNSPY if you can read this i want my money back! Waste of time and money!.
All of our features are tested over and over again before they are released, and if it took longer for you to access data from the monitored device, that could be a poor internet connection. In that case, we always suggest waiting a little more. Xnspy has a “Before You Buy” page where we have mentioned all the prerequisites of using Xnspy and also that it could take 24-48 hours for the data to upload to your account. You can not check out on our site unless you accept that you have read our Before You Buy page. We have nowhere mentioned on our Buy Now or any other page that the surround recording works with No Jailbreak. Lastly, we do have a 24/7 customer support available that anyone reading this could test anytime using the live chat widget on our website www.xnspy.com. We appreciate that you if you could prove your claims. And you can start off sharing your unique customer ID.
I was living the worst time of my life. I had a boyfriend that I loved but couldn't trust. He would tell me that he loves me so much and I mean everything to him but even then, there was something not right about it. I never loved someone more than him and my whole life was on the verge of breaking down because I had no idea if he actually loved me; If he actually meant to be sorry for all the times he made mistakes and all the times when he (probably lied) to me about it. Xnspy opened my eyes to everything. It was hard but once I knew that he's a compulsive liar and cheater, it was a bit less hard for me to let him go. My only question: If you want to spy on him/her, are you ready for the truth?
Yea I had problems right from the very beginning. And then come to find out the phone record calls doesn't apply to my phone because I guess I was running Android 10 and they stop at 9! So I asked for a refund and they said only give me half back. They will not grant me a full refund. And I payed for a full year mind you. So I guess that's how they make their money is by only refunding half your money back. DO NOT GO THROUGH THESE GUYS!
Tip for consumers:
DO NOT USE THESE GUYS!!!
Products used:
Mobile spy wear
XNSPY is good with location tracking, however I did find that it takes a moment or two for the current location to appear. Other than that, I wish there were a way to monitor Snapchat other than their screenshot feature.
Soooooo happy with this software! The only reason I'd stay away from it for this long is becasue I thought it would be another scam. But then the parental app I used on my kids wasn't working anymore (I think the makers had technical issues) so I switched to XNSPY. Super satisfied becasue it came with tonnes more features than my old software anyway, so I'm a happy momma!
They show case all these features that you can use and all but really when you install the app nothing works. No features work. No live chat support although they say 24/7 it is not. Only support is ticketing system which you will have to wait for days for a reply. Use less company useless app. ONESPY IS SO MUCH BETTER THAN THIS. $#*!ing loosers and a fake. A big zero!
We would really appreciate if you could provide us your customer ID for verification. Otherwise, your review is an outright allegation; an attempt to promote another similar service that you are associated with. Anyone reading this could visit our website anytime of the day and connect with our support team. As far the features are concerned, we don’t put them on our website unless they are fully functional. Looking forward to your customer ID.
I would not recommend this service it is the worst mistake u could make. They have chosen not to honor the 100%satisfaction, because they can't do everything they claim they can, and when they can't even service you, they want to keep half your money. They trick you into buying the service and then they won't give you your full refund, go see for yourself, their website claims to run smoothly on android and ios phones, but then go look at how they offer regunds. What kind of jackass Internet crook sat down and determined how they would issue refunds, they have so many clauses something tells me all they do is issue refunds. To be able to pick them apart like that. DO NOT USE THIS SERVICE! Even MSPY I'd better than this jerkwater $#*!, honestly this is some nerd in the basement type app, there's no real company behind this and I'm reporting them to the proper authorities for ripping people off.
XNSPY has been an incredible tool for monitoring my child's online activities. It provides me with comprehensive insights and allows me to ensure their safety effortlessly. Highly recommended!
I think if there was a free trial option, I would have switched over to xnSpy much earlier. The app works well and all features are operational on my son's Android phone.
I have only been using this app for around a month and it has exceeded my expectations. The menus are easy to navigate and the UI is extremely user friendly. No complaints so far.
Well i am quite obsessed with monitoring apps, xnspy seems like a good choice. Its fast, effective and offers a lot of features. It really tells you to parent your kids in this digital world
This is a great employee productivity app. It doesn't need any technical knowledge or special hardware to operate either. I haven't spent much time with it but so far it seems very promising.
Not a fan of spying but this app is stealthy and accurate. Used it for a month to check if my daughter was keeping good company. I wasnt disappointed with the performance.
Gain trust and grow your business with customer reviews.
Xnspy is a device monitoring software for the Android and iOS platforms. With customers in over 180 countries, Xnspy has a decade of developmental maturity behind it and has been positioned as a pioneer in the phone monitoring space. Xnspy aims to provide a unique spying solution to its users that require a quick, efficient, and affordable package to tether a phone or tablet wirelessly to the Xnspy control panel. Xnspy is a one-stop fix for everyone concerned for themselves, their associates, and their friends. Xnspy is voted the best cell phone spy app by Entrepreneur, Engadget, and other digital publications and continues to be the top spying app for Android and iOS ecosystems.
Hi, DP. I am sorry for your unsatisfactory experience with XNSPY. Could you please provide us your Customer ID so we could verify your purchase and put an investigation into this? Also, I would like to comment here is that we have a very sound refund policy. Please email me your customer ID at support@xnspy.com and don’t forget to mention ‘DP.’ as the subject of your email.