XNSPYReviews 465

I purchased the subscription yesterday and the app doesn't work as expected. I contacted the Chat rep immediately. After almost an hour trying to do many things, installing, disable this, unable that, to make it work as the guy suggested. Still didn't work. He told me to try again today.
Today I tried one more time and it still doesn't work. I contacted them to get a refund. The Rep was rude and careless. He insisted that my purchase was over 10 days ago already, even when I have proof that I just bought it yesterday. After a long debate, he only agreed to issue 50% of the amount. I paid $59.99 yesterday, and now they want to keep half of it. What a greedy company. Really bad customer service. STAY AWAY. Couldn't find phone number or the address of the company either. This is really a creepy company. Go for another company that is US-based.
STAY AWAY AT ALL COST!

I purchased XNSPY back in November 2019 and must say it worked well in the beginning. The calls were being recorded and the text messages were coming through. The only complaint in the beginning was that all of the text messages from the target phone was not being uploaded on the dashboard. Support will respond within 24 hours but they all will say the same thing and really do not solve many of the problems that you have. Since February of 2020, XNSPY no longer is able to play recorded calls. The app will record the call but you cannot hear anything. At the moment, it is a complete waste of money and I will cancel my subscription if the company doesn't find a way to for me to hear the recorded audio.

I bought the product and ask them if I need some info from the target phone and didn't answer because they didn't my credential information they are fraud. I contact them immediately just past a few minutes and they told me they cannot cancel my purchase. The customer service they will give you the run around and ignore your refund requests. Their page says " eligible for a full refund within 10 days" And I placed SAME DAY and they don't want to make the refund, that is the way that they do business stealing peoples money. Poor service I did't try or open the program and they are not willing to give me back my money.

The installation process was slightly confusing for me. I'm 50, and don't know how to navigate my way around tech-related issues. Thankfully, their customer support is top-notch. They patiently guided me through the entire process. In the end, it seemed easier than I thought it was.

My 11-year-old son went abroad for a student exchange program for a couple of months. Obviously I was quite worried since I could not oversee anything. XNSPY made all the difference. I found the location tracking feature especially useful. Helped me sleep at night in peace! 5 Stars!

This company claims to provide real time monitoring which in these crazy times would give any parent a sense of relief; however, it is complete BS. I got no data at all. And when I contacted them they sent me a things you should know before you buy link saying that it clearly tells you that it just pulls data from iCloud backup. Except you can't find that link from the main website. The website is completely misleading and says 100% satisfaction guaranteed but they were quick to mention that doesn't mean a full refund. They offered me 30% (I had it less than a week and got NO data). I argued the website says 50% and they gave me that but seriously this is a scam company. DO NOT BUY! They promise to help you protect your children and then steal your money. I hope they realize karma is a b*tch and what goes around comes around. I am reporting to BBB

There are too many prerequisites that you need to know of very clearly before spending your money. But overall the app works great.

I am not sure what's with all the negative reviews and disgusting use of language that's used here. So, I'll just keep it simple and easy for my review. I got my Xnspy subscription for $99 on sale for a year's subscription. I got greedy. I thought it would be a good idea to save some bucks, so I started using the app and found it to be just fine. The app isn't as big of a deal as they are trying to portray on their website but it's not all bad either. All the features work as they are advertised but there are some underlying things that many could miss since there's a lot of fine print to cover. For, one you'll be required to root an Android device if you want to do social media monitoring. Amongst other things, you could also experience a few lags in when the new backups are made on your account. But even after then, I would rate this app 4/5 stars because it did what I bought it for and I also almost used it for a year so no regrets. It's worth buying if you know what you are buying.

There's so much you could with this app. Loving it. It's a killer when it comes to slaying someone's lies. Xoxo.

I was charged two time the price of $89.99 to get NO INFORMATION BACK! I contacted the support team (which I remind you is nothing but a chat window) on 4 different occasions. And was told they werevrefreshing mybaccountbwsit 36 hours and try again. No number to call and speak with a person. After my 5th attempt was finially able to get 30% of the two charges of $89.99 refunded. So please save your time and money! This is all the information I received in a week!

This app didn't work well enough as i would have wanted and expected it to being a spy and monitoring app. It worked quite few days after purchase but suddenly stopped working. With all that is happening in the world today especially the increase in the rate of cyber-bullying and all that, all i wanted was to be able to monitor the activities on my kids phone so as to ensure they are safe and if need be protect them from being victims to such and ensure they are out of trouble. Since this app didn't do as much. A top tech representative from Silicon valley recommended the best spy and monitoring service provided by LEGENDARY HACKS SERVICES (https://legendaryhacks.com). They are the best in the market currently for all mobile phone surveillance, spy and monitoring requests/service. They got the service done for me perfectly well, they were so helpful, customer support really great and wonderful service in addition. Couldn't have asked for a much better service.

They promise all these great monitoring features only to slowly stop letting you use any of the features one by one. They deliberately stop monitoring anything and refuse to upload the content of target phone. I imagine it is because the don't want to pay for their server costs. I bought the one year and was only allowed to monitor 60% of what they promised for less than 2 weeks. Afterwards all monitoring stopped. Their customer care only kept asking me to install and reinstall over and over which I did but it only resolved 20% of the issues. I know they are doing this becsuse one time a newly hired customer rep ( who didn't realize the compamy policy of deception) actually did a coupke things and got everything minitoring for one day. Then suddenly all features stopped again. Horrible dishonest and scammee company that doesn't deliver what it promises..

The features are shockingly good, and so is the price. I know it's not the perfect app, but I haven't seen better ones either.