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XNSPY has a rating of 3.9 stars from 437 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with XNSPY most frequently mention customer support, social media, and location tracking. XNSPY ranks 2nd among Surveillance sites.
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113 reviews
When my daughter started high school, I wanted a way to keep her safe without being overly intrusive. A friend of mine recommended xnspy. The app allows me to monitor her messaging and social media interactions. It has helped us talk about online safety and privacy. I feel more confident knowing I can stay connected without invading her space
It is a shame I can't give XNSPY negative stars because the product is very, very bad and the company are scammers. XNSPY never at any time recorded telephone calls and that is all I really wanted. Right from the start I got the run around from the so called support people, it was installed on an Android 9 phone and later they told me that I needed a later version of Android so I bought a new phone, Android 13 but then not even the surround sound recording worked. They then told me that is did NOT work on Android 13 even though it BOLDLY claimed on their web site that it works on all Android devices and lastly they refused a refund. Do NOT waste your money on those liars and scammers
This company is highly dubious. It used the refund policy to bar customers from getting back money for a 1 year subscription when their product failed to work in the first place. When asked, they keep telling you to reinstall, wait for server, it takes time. Simply dragging their feet past the 10 days refund period and then tell you that you cannot refund. Beware, There is also no information on their website on their address and where they are located.
Reading their replies, their common line of defense is that they have already stated how unreasonable they are going to be, on their terms and conditions and if you still agree to purchase then you are agreeing to be screwed. As such you get no refund even if they fail to give you what they purport to sell or provide. They are covered by their terms and conditions which states they can be like this. Be warned. Lots of better more reliable companies around who really want to help. Perhaps they are spending more time writing up fake reviews than really working on their software.
I bought this app following the recommendations on the web but they never told me that I needed to have a computer, when I paid for it and tried to install it I realized that it was not possible, I contacted customer service within 2 hours of purchase and they told me to read "the fine print" that they were not going to refund my money. After 15 days, many emails, and if the app has not used it, they only want to return 30% KNOWING THAT I CANNOT USE IT AND THAT I NEVER USE IT, THEY ARE SCAMMERS
Tip for consumers:
DONT BUY THIS APP , THE CUTOMER SERVICE IS THE WORST AND EVEN IF THE APP DOSENT WORKS THEY DONT REFUND YOUR MONEY
Products used:
APP
They are rubbish I have been complaining for two months, not a single time has worked, take time to respond and refuse to make the return of payment, I can only say care! They are thieves!
To be honest, I dont really see what the fuss is all about. Why would I pay money to track my phone when there are free apps for this. Maybe this app is only for parents.
The app lacks content filtering. That should be the whole point of a "parental control". The should stick to the basics rather than having so many features parents may not even use.
Wow! This app is so accurate! I had started using it just for fun because I didn't believe
These apps could work. Turns out I was wrong. Used it on an iOS device, and everything is so on point.
GPS, not too accurate; text messages show up a day late, not current! Also, the first page i looked at prior to purchasing said that installation could take place for target device through ICLOUD. Then when you select that specific installation method, that page says currently unavailable. ANother page shows that ICLOUD is an option for installation, and then at the very bottom, if you scroll all the way down, it says this method is not currently available! I contacted customer support, they would not refund me anything, and told me to reread the print, but then i copy and pasted where it says that ICLOUD was an option, and they said that they would fix that page. BUt still didnt offer to refund me even a penny! PARENTS: SEARCH FOR OTHER APPS TO PURCHASE
Products used:
SPY APP for parents
The GPS tracking feature is particularly useful. Initally the app did tend to drain the battery on the monitored device quite quickly but customer support helped me sort out this issue.
I wish I read reviews first before purchasing. Although it has a refund option if done within X amount of days. Which I attempted the VERY next day, mind you. They refused to refund me. They said "you can't just change your mind, that excuse doesn't allow refunds" Which I originally said I changed my mind. Simply because I always believe, "if you have nothing nice to say, don't say it at all" and I didn't want to say your product sucked and you need to work on it more ya fool. So I kindly responded back, well. I can't really spy or record, also, NOTHING shows up on my dashboard. They came back with a "well you should've seen it says android only, it says on our website, that's kind of your fault. No refund because you can't read our website" it didn't say such things, it said IOS & android capable. I knew arguing would be a waste of my precious time. But I'd like to hope, they scammed me this way, their money will go down the drain as quick a they took it... so they won't be on Forbes magazine in this life this reason. BEWARE FOLKS. I wish I read reviews first.
Ive been looking for a monitoring app for weeks. Some had bad reviews and some were way too costly. XnSpy is the only app that i found which works well and isn't priced too high.
After chatting online with support regarding the features and limitations of this app, I chose to take the plunge so that I could monitor an employee phone. The app did not upload all calls, it did not record all calls, it did not record all locations, and the phone needed to be rooted to use other services. There were phone calls that I know took place and were never logged on the server. The employee then found out about the app being installed on the phone and deleted it! The website clearly stated that I had a 10-day free trial and within the 10 days I asked for my money back and was told I could only get a partial refund or extension on my year subscription. I am now having to take them to court to get back my $150. Don't fall for it! They're based out of Cyprus, they're not even in the country, do not speak good English, and will fail to address the issues that you have. I emailed them several times and had numerous questions and concerns about the information being incomplete or not there at all, and they would respond days later answering one question and not addressing all the issues. I repeat, don't waste your time! This company is scammers and thieves! They're just about taking your money. The free trial is a gimmick! Once they have your money, you won't get it back!
Been a customer of xnspy for 3 months. It's been quite easy to use with practical applications for keeping my employees productive and efficient with their time.
I was able to use it to confirm that my daughter was being cyberbullied on social media. Went to the school principal with the proof and those idiot kids were properly handled. Thank you xnspy
AFTER TAKINF THE PAYMENT, XNSPY INFORMS THAT THIS APP WILL WORK ONLY ON ANDROID 4 TO 9. AND AFTER AVAILING TEH REQUIRED VERSION OF HANDSET, XNSPY IS NOT RESPONDING TO ACTIVATE THE APP. IT SEEM THAT THE COMPANY IS ITSELF A FRAUD.
Products used:
SPY APP XNSPYPREMIUM
Xnspy is a decent monitoring app. It has a good selection of features, but few of them can be difficult to understand. Could have been made easier to understand.
After going through a traumatic experience, I decided to purchase a location tracker. I came about Xnspy after a friend's recommendation and it has been performing reliably ever since.
XNSPY software is extremely unstable. It came to the point that the software wiped a device completely. XNSPY own description is very sumier. And the 24/7 support is NONE existent. The chat function is mostly not available. The XNSPY support is very slow and very unprofessional.
I am a BDSM Mistress who wanted to use this software on one of her slave, yet I was VERY dissapointed with this unstable software and their unprofessionalism. You can read my full story on my website: https://blackmailgoddess.com/xnspy-worst-phone-monitor-software/
I bought XNSPY a couple of weeks ago and it has been performing reliably. The customer support helped me with the installation process and I have never looked back ever since.
Don't buy this. It's a total waste of money and they have the worst customer service ever! Find a better app before making the mistake of buying this.
Xnspy uses both GPS location tracking and geo-fencing to give you the exact location of the phone user, and you know right away when the user enters or leaves a place. It's downright amazing!
The control panel is kind of cool and i really like how i can scroll between different features. A smartphone app for the control panel would do just fine for me.
It's a bit shocking to me how Xnspy still manages to do all that. Android P and Oreo offer pretty good device security. But who cares. I get what I get and thank you for that.
Perfect app. Seriously, I don't have much to say. It works smoothly, it works precisely. And I'll be recommending it to all my friends who want a surveillence software for their business.
XNSPY is a pretty helpful app for single moms, but one thing i'd say is get the premium package. It really is a way better experience than the basic one.
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Xnspy is a device monitoring software for the Android and iOS platforms. With customers in over 180 countries, Xnspy has a decade of developmental maturity behind it and has been positioned as a pioneer in the phone monitoring space. Xnspy aims to provide a unique spying solution to its users that require a quick, efficient, and affordable package to tether a phone or tablet wirelessly to the Xnspy control panel. Xnspy is a one-stop fix for everyone concerned for themselves, their associates, and their friends. Xnspy is voted the best cell phone spy app by Entrepreneur, Engadget, and other digital publications and continues to be the top spying app for Android and iOS ecosystems.
Hi. I can imagine your displeasure regarding our product and refund policy. However, it was not possible for us to go out of our way to process a refund for you. The reason for drafting and implementing a refund policy is to avoid any arbitrary decisions. On the consumer end, it’s their responsibility to read through terms of use and refund policies that they agree to. The features that you get with an Android subscription are categorically mentioned on our Buy Now page. Here again, you missed reading them out. We have also mentioned all the prerequisites of using Xnspy on an iOS device that you also have to agree to before making a purchase and covered under our “Before you Buy” section. If there had been any room to offer you a refund, we would have done it but it seems like you had missed reading out everything that you should have.