XNSPY has been flagged for suspicious review activity. Many of the reviews look fake and are currently being investigated or have been removed.
business logo of XNSPY

XNSPY

This company’s rating is currently unavailable.

How would you rate XNSPY?
grey star
grey star
grey star
grey star
grey star
Iowa
1 review
2 helpful votes
Follow Jeff T.
Unfollow Jeff T.
Send Message
Share Review
Report Review

Dont buy
June 20, 2021

I've had problems with the app since day 1 logs are recorded a day later not real time GPS tracking is alful no refund policy and costumer service is worthless 5 months later nothing is fixed as they keep promising they've also blocked me from filing any more tickets to the ongoing problems totaly worthless

Date of experience: June 20, 2021
Turkey
2 reviews
1 helpful vote
Follow Jamal A.
Unfollow Jamal A.
Send Message
Share Review
Report Review

XN spy has worked fine for me so far. The only I would say before you get it is make sure your phone is rooted. I hadn’t noticed that I needed a rooted phone for some of its features to work so I had to go through some trouble.

Date of experience: January 19, 2015
District of Columbia
1 review
1 helpful vote
Follow Hailey T.
Unfollow Hailey T.
Send Message
Share Review
Report Review

Now i am in peace
September 18, 2015

Its a nice smartphone monitoring app and i like it. My kids were extremely annoying and talking to them was like talking to wallls. I lock their iphones and ipads at night with remote control feature of xnspy. Works perfect fro me

Date of experience: September 18, 2015
Alabama
1 review
2 helpful votes
Follow Victoria G.
Unfollow Victoria G.
Send Message
Share Review
Report Review

I purchase the xnspy software and got Zero Record. None of it work. It doesn't even deserve one star. I'm currently waiting on my request for a refund

Date of experience: August 7, 2021
New York
1 review
7 helpful votes
Follow D P.
Unfollow D P.
Send Message
Share Review
Report Review

This compay is a SCAM. The software does not work AT ALL. When you contact customer service they will give you the run around and ignore your refund requests. Then instead of following their own refund policy of 50% refund for generally dissatisfied customers they tell you they alead spent 60% of your money and can only give you 30% refund back. Who's problem is that? You as a company shold be ready to take these losses if your software doesn't work. No solution they gave me to my problems wored and some problems I told them about were ignored completely. Will be calling my bank tomorrow to report fraudulent charges.

Date of experience: December 8, 2017
Katie F. XNSPY Rep
over a year old

Hi, DP. I am sorry for your unsatisfactory experience with XNSPY. Could you please provide us your Customer ID so we could verify your purchase and put an investigation into this? Also, I would like to comment here is that we have a very sound refund policy. Please email me your customer ID at support@xnspy.com and don’t forget to mention ‘DP.’ as the subject of your email.

Alaska
1 review
4 helpful votes
Follow Jenn E.
Unfollow Jenn E.
Send Message
Share Review
Report Review

Advertisment was fake, none of this is working. It wasnt even indicated that you have to wait 36hrs to update iphone and get a live update. That information wasnt suppose to be kept! With surround recording it was indicated iphone with no jailbreak is included but not! They won't refund a full purchase even if the app does nothing. I asked for a refund and they wont let me, even i say im not satisfied with the service and it was less than 10days they responded thats what i paid for. What a very rude customer service and not even a 24/7 help. I dont know if they block me, i cant find ways to contact these people. Very very poor service! XNSPY if you can read this i want my money back! Waste of time and money!.

Date of experience: June 21, 2019
Katie F. XNSPY Rep
over a year old

All of our features are tested over and over again before they are released, and if it took longer for you to access data from the monitored device, that could be a poor internet connection. In that case, we always suggest waiting a little more. Xnspy has a “Before You Buy” page where we have mentioned all the prerequisites of using Xnspy and also that it could take 24-48 hours for the data to upload to your account. You can not check out on our site unless you accept that you have read our Before You Buy page. We have nowhere mentioned on our Buy Now or any other page that the surround recording works with No Jailbreak. Lastly, we do have a 24/7 customer support available that anyone reading this could test anytime using the live chat widget on our website www.xnspy.com. We appreciate that you if you could prove your claims. And you can start off sharing your unique customer ID.

New York
1 review
2 helpful votes
Follow Ethan J.
Unfollow Ethan J.
Send Message
Share Review
Report Review

I was living the worst time of my life. I had a boyfriend that I loved but couldn't trust. He would tell me that he loves me so much and I mean everything to him but even then, there was something not right about it. I never loved someone more than him and my whole life was on the verge of breaking down because I had no idea if he actually loved me; If he actually meant to be sorry for all the times he made mistakes and all the times when he (probably lied) to me about it. Xnspy opened my eyes to everything. It was hard but once I knew that he's a compulsive liar and cheater, it was a bit less hard for me to let him go. My only question: If you want to spy on him/her, are you ready for the truth?

Date of experience: January 7, 2019
Canada
1 review
8 helpful votes
Follow Emily C.
Unfollow Emily C.
Send Message
Share Review
Report Review

Geofencing alerts that actually work
August 21, 2024

I love the geofencing feature! It's accurate and gives me instant alerts when needed. I will gladly give it 5 stars and hope the developers see this feedback.

Date of experience: August 21, 2024
Washington
1 review
5 helpful votes
Follow Sine B.
Unfollow Sine B.
Send Message
Share Review
Report Review

They are a rip off
April 10, 2021

Yea I had problems right from the very beginning. And then come to find out the phone record calls doesn't apply to my phone because I guess I was running Android 10 and they stop at 9! So I asked for a refund and they said only give me half back. They will not grant me a full refund. And I payed for a full year mind you. So I guess that's how they make their money is by only refunding half your money back. DO NOT GO THROUGH THESE GUYS!

Date of experience: April 10, 2021
1 review
4 helpful votes
Follow Joane W.
Unfollow Joane W.
Send Message
Share Review
Report Review

Nice tracking app
April 28, 2016

XNSPY is good with location tracking, however I did find that it takes a moment or two for the current location to appear. Other than that, I wish there were a way to monitor Snapchat other than their screenshot feature.

Date of experience: April 28, 2016
Florida
1 review
5 helpful votes
Follow George A.
Unfollow George A.
Send Message
Share Review
Report Review

User friendly
August 16, 2024

I have started using this and not a single step along the way i needed assistance installing this app. The dashboard is quite user friendly and i am very satisfied with the services.

Date of experience: August 16, 2024
GB
2 reviews
1 helpful vote
Follow Samantha P.
Unfollow Samantha P.
Send Message
Share Review
Report Review

More than satisfied
February 19, 2015

Soooooo happy with this software! The only reason I'd stay away from it for this long is becasue I thought it would be another scam. But then the parental app I used on my kids wasn't working anymore (I think the makers had technical issues) so I switched to XNSPY. Super satisfied becasue it came with tonnes more features than my old software anyway, so I'm a happy momma!

Date of experience: February 18, 2015
India
1 review
3 helpful votes
Follow D P.
Unfollow D P.
Send Message
Share Review
Report Review

They show case all these features that you can use and all but really when you install the app nothing works. No features work. No live chat support although they say 24/7 it is not. Only support is ticketing system which you will have to wait for days for a reply. Use less company useless app. ONESPY IS SO MUCH BETTER THAN THIS. $#*!ing loosers and a fake. A big zero!

Date of experience: June 6, 2019
Katie F. XNSPY Rep
over a year old

We would really appreciate if you could provide us your customer ID for verification. Otherwise, your review is an outright allegation; an attempt to promote another similar service that you are associated with. Anyone reading this could visit our website anytime of the day and connect with our support team. As far the features are concerned, we don’t put them on our website unless they are fully functional. Looking forward to your customer ID.

Nevada
1 review
7 helpful votes
Follow PISSED O.
Unfollow PISSED O.
Send Message
Share Review
Report Review

I would not recommend this service it is the worst mistake u could make. They have chosen not to honor the 100%satisfaction, because they can't do everything they claim they can, and when they can't even service you, they want to keep half your money. They trick you into buying the service and then they won't give you your full refund, go see for yourself, their website claims to run smoothly on android and ios phones, but then go look at how they offer regunds. What kind of jackass Internet crook sat down and determined how they would issue refunds, they have so many clauses something tells me all they do is issue refunds. To be able to pick them apart like that. DO NOT USE THIS SERVICE! Even MSPY I'd better than this jerkwater $#*!, honestly this is some nerd in the basement type app, there's no real company behind this and I'm reporting them to the proper authorities for ripping people off.

Date of experience: January 27, 2017
Australia
1 review
0 helpful votes
Follow David R.
Unfollow David R.
Send Message
Share Review
Report Review

It is a shame I can't give XNSPY negative stars because the product is very, very bad and the company are scammers. XNSPY never at any time recorded telephone calls and that is all I really wanted. Right from the start I got the run around from the so called support people, it was installed on an Android 9 phone and later they told me that I needed a later version of Android so I bought a new phone, Android 13 but then not even the surround sound recording worked. They then told me that is did NOT work on Android 13 even though it BOLDLY claimed on their web site that it works on all Android devices and lastly they refused a refund. Do NOT waste your money on those liars and scammers

Date of experience: May 9, 2024
GB
2 reviews
4 helpful votes
Follow Brianna J.
Unfollow Brianna J.
Send Message
Share Review
Report Review

Well i am quite obsessed with monitoring apps, xnspy seems like a good choice. Its fast, effective and offers a lot of features. It really tells you to parent your kids in this digital world

Date of experience: February 1, 2016
Pakistan
2 reviews
18 helpful votes
Follow Zahra B.
Unfollow Zahra B.
Send Message
Share Review
Report Review

Not a good thing though but I am kind of fixated to this app. It gives me every tiny detail about what he does, where he goes, etc. If you need to keep a very close eye on someone, get Xnspy.

Date of experience: December 26, 2019
New York
1 review
2 helpful votes
Follow Annie D.
Unfollow Annie D.
Send Message
Share Review
Report Review

Perfect App for Employee Productivity
December 16, 2022

This is a great employee productivity app. It doesn't need any technical knowledge or special hardware to operate either. I haven't spent much time with it but so far it seems very promising.

Date of experience: December 16, 2022
Philippines
1 review
5 helpful votes
Follow Sara M.
Unfollow Sara M.
Send Message
Share Review
Report Review

A good spy app
December 12, 2017

Not a fan of spying but this app is stealthy and accurate. Used it for a month to check if my daughter was keeping good company. I wasnt disappointed with the performance.

Date of experience: December 11, 2017
Florida
1 review
0 helpful votes
Follow Richard I.
Unfollow Richard I.
Send Message
Share Review
Report Review

Great App for Beginners
December 20, 2022

I have only been using this app for around a month and it has exceeded my expectations. The menus are easy to navigate and the UI is extremely user friendly. No complaints so far.

Date of experience: December 20, 2022

Overview

XNSPY has been flagged for suspicious review activity. Many of the reviews look fake and are currently being investigated or have been removed.