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XNSPY Reviews Summary
XNSPY has a rating of 3.6 stars from 464 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with XNSPY most frequently mention customer support, social media and real time. XNSPY ranks 5th among Surveillance sites.
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I couldn't install this software on the target phone it kept on giving me error messages. I contacted them for a refund but their service is terrible! I am now disputing the charge with my credit card company based on the fact they sold a non working software. Horrid company I guess I've got to figure out another way to monitor the phone.
So, I thought that I would never need to check on my kids to the extent of using a monitoring app on them. Well, by sheer accident, I got to know about my son going out after curfew and then lying to me about it. With Xnspy's Watchlist feature, I was able to track him in real-time, and know about the recent location history too. The app's locating tracking is so on point! Not planning to quit this app anytime soon.
Tracking my employees wasn't that easy till I came to know about Xnspy. Well, this app actually does all the work for me. It records all the locations of my employees with time and date details. While sitting at home, I can track the exact location of my employees from my laptop and find it very easy to use. Investing in Xnspy has accelerated my business operations, and now I have more satisfied customers. Credit goes to Xnspy!
I purchase this and try to download on a target device which is an Android. The URL link they sent was not recognized and I continued to get a error saying "URL is not found on the server". I contacted the customer service via their IM and the first person continued to give me the same URL, tell me it's not possible that it wouldn't accept and then they left the chat basically saying good luck. Then I start another chat and go through the same deal with that person. After trying too many tines, I requested a refund. They respond by lying and saying they show it did download and I should check my dashboard... of course I do and NOTHING! I knew there was no way since the URL didn't work but wanted to give them the benefit of the doubt. After calling them on the lie, they went dead silent... never responding again. Thankfully I emailed myself the chat!
I have purchased a 3 month subscription but I would not recommend this app on Android, here are the pluses and just some minuses (as I experienced them), however the minuses are of a greater importance than the minuses:
+ fast installation, fast replying customer service, location tracking is accurate (when it works, haha!);
- whatsapp/facebook logging is a joke, you can only see some typed words, but not to whom or from who, and not all the conversation, so it's useless!
- at least for me, I had to install the app every 2-3 days, as it stopped monitoring everything after a couple of days (customer service tried to say that the phone must have not been connected to internet, but it was all the time!)
- some calls are being recorded, some are not (random choice?!)
- remote control/record surround feature works from time to time, not always, and not recording the amount of minutes you set (for example, you set 25 minutes for recording, and it records 5, or 2, or 18 minutes, like it has a mind of its own, rarely it records the exact amount of minutes you input)
All in all, sorry but I would not recommend it.
My email address for purchase proof: *******@yahoo.com
They're terrible. The info takes almost a week for each day to populate on the interface so you end up not seeing the info until later. Half of the info is missing when it is finally up, and the surround recording feature is a joke because those go missing too. Buyer beware. I've used many spy softwares but this is the worst & not very reputable like webwatcher or mobistealth. The customer service is like talking to 5 year olds as well. It can't be based out of the US either.
Really good service with lots of features. I bought a one-year subscription and availed their 40% discount offer. Keylogger and live location tracking are my favorite features. Overall, my experience is going well. I like their customer support. The only thing I wish to look in the future is to track more than one device from a single account. I hope you guys will work on that, too. 5 stars for your service.
I used the app and was satisfied, but what I loved most was how great the customer support service is. Customer agents are friendly, well-informed, and thoroughly helpful. I would recommend Xnspy. It is completely safe to use.
Don't use this service, I regretted using their app seriously. Contact someone else instead cause this is a total rip off..
For a person like me with no technical background, the app installation was easy. It took hardly 5 minutes to download and set up the app. The whole process was automated. I like its well-designed interface. On a single click, I get all the calls, chats, and other activities happening on my teen's phone. This is what any parent would be expecting from a good parental control app.
I wasted my money, its not working on IOS No jailbreak. Apple asks the credentials everytime. After i contact for the refund the team gave this policy link.
https://xnspy.com/wiki/icloud-account-lock-issue/.
Please don't waste money
We are sorry to hear that you feel this way about Xnspy. However, we would like to mention that we are a fair and transparent company. We know that there are some prerequisites of involved with the use of our app and we have categorically mentioned them on our Buy Now page for potential subscribers to review.
It's been a year that I have been using Xnspy to monitor my kid's WhatsApp chats. The installation was easy and its control panel is very interactive. On a single tap, I can get all the WhatsApp chats and shared pictures. It offers the best combo of features and pricing. To sum up, I would recommend this parental control app to all the parents. Great service!
I researched "spy" apps for days and decided on Xnspy. What a joke! It lists today, however the calls & messages are dated yesterday. No deleted messages are showing up. It has been a complete waste of my money & time. Don't waste yours!
Xnspy is a blessing for small business. I monitor my employees during office hours more easily as the whole process is automated. The details regarding my employees' calls, emails, and even their GPS location are uploaded immediately. I don't have to wait for the data to upload. The interface is simple, which makes it easy to use for people like me. Features like remote access and geofencing make it worth my 5 stars.
I went through the compatibility page on the website which was very clear about the devices the app would work on. So, when I installed the app, I didn't face any issues. Also, the installation guide on website was very helpful. So far, the app has worked fine. For curiosity's sake, I tried out all the features on an Android phone, and they worked fine. I'm pleased with the app's performance.
I wish I read reviews first before purchasing. Although it has a refund option if done within X amount of days. Which I attempted the VERY next day, mind you. They refused to refund me. They said "you can't just change your mind, that excuse doesn't allow refunds" Which I originally said I changed my mind. Simply because I always believe, "if you have nothing nice to say, don't say it at all" and I didn't want to say your product sucked and you need to work on it more ya fool. So I kindly responded back, well. I can't really spy or record, also, NOTHING shows up on my dashboard. They came back with a "well you should've seen it says android only, it says on our website, that's kind of your fault. No refund because you can't read our website" it didn't say such things, it said IOS & android capable. I knew arguing would be a waste of my precious time. But I'd like to hope, they scammed me this way, their money will go down the drain as quick a they took it... so they won't be on Forbes magazine in this life this reason. BEWARE FOLKS. I wish I read reviews first.
Hi. I can imagine your displeasure regarding our product and refund policy. However, it was not possible for us to go out of our way to process a refund for you. The reason for drafting and implementing a refund policy is to avoid any arbitrary decisions. On the consumer end, it’s their responsibility to read through terms of use and refund policies that they agree to. The features that you get with an Android subscription are categorically mentioned on our Buy Now page. Here again, you missed reading them out. We have also mentioned all the prerequisites of using Xnspy on an iOS device that you also have to agree to before making a purchase and covered under our “Before you Buy” section. If there had been any room to offer you a refund, we would have done it but it seems like you had missed reading out everything that you should have.
The most amazing feature is the instant notifications, as I don't have to scroll through all the stuff of my kid's phone. I have added specific words and phrases, and Xnspy alerts me whenever he uses those words in texts or emails instantly. The app offers all the claimed features, and it did the job very well. Overall, I am satisfied with the app and signing off this review with 5 stars.
So far this is the best parental monitoring app. I have tried a few apps before, but for the money, Xnspy offers the most features. It has solved all my concerns regarding monitoring my teen's photos, chats, calls, emails, and even browsing history. Installation was simple, and it is easy to use and view all the info that it gathers from my kids' phones.
Bull$#*! App, totally fraud, Scammers team!
Keep demanding for doing things, wasting time for nothing.
I tried to contact them for refund
This app didn't work at all
Scammers
When I try to contact them they didn't respond
From the business
Xnspy is a device monitoring software for the Android and iOS platforms. With customers in over 180 countries, Xnspy has a decade of developmental maturity behind it and has been positioned as a pioneer in the phone monitoring space. Xnspy aims to provide a unique spying solution to its users that require a quick, efficient, and affordable package to tether a phone or tablet wirelessly to the Xnspy control panel. Xnspy is a one-stop fix for everyone concerned for themselves, their associates, and their friends. Xnspy is voted the best cell phone spy app by Entrepreneur, Engadget, and other digital publications and continues to be the top spying app for Android and iOS ecosystems.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi, Kay. We apologize for your unsatisfactory experience using Xnspy. However, we stand tall for our services, and that includes real-time monitoring on Android devices. We guarantee that every feature mentioned on our website works just like how it’s described. Also, we have explicitly mentioned on our website that we are based in Nicosia, Cyprus, so we have no reason to make false claims. Having said that, we feel that you may have been using some other service, claiming to be Xnspy. To verify that you had been using our service, we would be requiring your email ID, registered with our service.