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XNSPYReviews 466

3.3

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XNSPY Reviews Summary

XNSPY has a rating of 3.3 stars from 466 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with XNSPY most frequently mention customer support, social media and real time. XNSPY ranks 5th among Surveillance sites.

service
90
value
87
shipping
52
returns
78
quality
87
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112 reviews

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New York
1 review
12 helpful votes
Follow Sarah A.
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I am really surprised to see that Xnspy is compatible with Android Pie (P)! The developers are very fast in updating the app to the latest operating systems. So even if your kids upgrade their phone to the latest OS, Xnspy is still gonna work. Isn't that awesome?

Date of experience: January 28, 2019
California
2 reviews
5 helpful votes
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This company advertises its services at though you will have access to all these great tools for tracking and monitoring phone usage. The is simply NOT the case, and when you reach out to them (cannot get them by phone of course) vie e-mail they provide no help AND very short AND RUDE answers. After multiple attempts try and fix it on my own all I was able to do was track a phone call log. For $149.99. Both the product and customer service are - as you can read in other review - COMPLETELY USELESS!

Date of experience: January 25, 2019
Katie F. XNSPY Rep
over a year old

Hi Armando,
We are extremely sorry to hear about your unsatisfactory experience with Xnspy. However, we would like to mention a few things: We do have a 24/7 online chat support available which you could make use of to resolve your issue. Apart from that, we take complete pride in our product; for one, we have a great Dev team that works around the clock to ensure our users get the best monitoring experience and that their issues are resolved in 48 working hours.

We have very categorically mentioned every tiny bit of detail regarding product features and how the app works. We try to be as transparent as we can. Still, sometimes, users tend not to read the prerequisites of using Xnspy before making a purchase.

If you haven’t been able to use all of the features that come along your subscription, there could be some bug that we can fix easily. Kindly provide us your ticket number so we can further look into the issue.

Florida
1 review
12 helpful votes
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Please read this!
January 24, 2019

Xnspy is a broke and heartbroken people's best pal. I was in an emotionally-draining relationship with so many unanswered questions. It was a one-time's heartbreak and pain over months and probably years of abuse. I chose to opt out of the relationship when I found out about his reality because of Xnspy.

Date of experience: January 24, 2019
New York
1 review
2 helpful votes
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I was living the worst time of my life. I had a boyfriend that I loved but couldn't trust. He would tell me that he loves me so much and I mean everything to him but even then, there was something not right about it. I never loved someone more than him and my whole life was on the verge of breaking down because I had no idea if he actually loved me; If he actually meant to be sorry for all the times he made mistakes and all the times when he (probably lied) to me about it. Xnspy opened my eyes to everything. It was hard but once I knew that he's a compulsive liar and cheater, it was a bit less hard for me to let him go. My only question: If you want to spy on him/her, are you ready for the truth?

Date of experience: January 7, 2019
Canada
1 review
3 helpful votes
Follow Siji S.
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Useless app. It doesn't work and you need to always reach out to them for help, not just that their customer service is rude and useless. Don't waste your money trying to buy this app as it doesn't serve the purpose. You always have to install and reinstall which makes absolutely no sense.

Date of experience: January 5, 2019
New York
1 review
8 helpful votes
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Not finding any issues
November 27, 2018

A real tool to spy on your partner. 100% discreet and lots of features. It also provides you with ease to go through the app and customize the features you want it to be.

Date of experience: November 27, 2018
Massachusetts
1 review
10 helpful votes
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Easiest installation!
November 22, 2018

My first spy app was Flexispy. Extremely expensive and hard to install. Then, it was mSpy. Again, hard to install but less features than Flexispy. Then, I somehow got Xnspy. This one has the easiest and fastest installation. The features are great, too, especially for how less you have to pay, comparatively.

Date of experience: November 20, 2018
Canada
1 review
8 helpful votes
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I have been using Xnspy from last one year and I just find this spyware to be too perfect for my taste. If you are their regular customer, they make sure to keep you happy through their exclusive discounts.

Date of experience: November 16, 2018
Israel
1 review
4 helpful votes
Follow Tzachi Z.
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If you need to spy on iPhone, it will not work at all. Support will tell you - that what there is, maybe it works on very old iOS versions but not on 11.3. X onward. You will lose your money. So don't spend your money on something that will not work.

Date of experience: November 12, 2018
New York
1 review
7 helpful votes
Follow Daaryl H.
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Xnspy gives you statistical reports about the top callers, top call durations, and even the top 10 frequently-visited websites. I have used a few different spy apps before Xnspy and I can say this is the first time I am seeing something like this. Really saves the time.

Date of experience: November 7, 2018
Pakistan
1 review
6 helpful votes
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I had a problem in the beginning with app activation. I tried installing Xnspy myself twice but it wasn't working. Then I reached their customer service through chat support. They were very polite and fixed my issue within 24 hours. It's just been a week since I am using Xnspy. So far it's working fine. I'm happy with their service."

Date of experience: November 6, 2018
Romania
2 reviews
2 helpful votes
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On the web site is stated: "Note that XNSPY's features supported with rooted Android devices could take a few days before they are made available on a new Android release."
This is just to fool you and make you pay for the services. In reality, all the rooted features works only on Android 6 or lower. The available features for a non-rooted phones are very limited. If you ask for a refund based on this sentence, they will refuse you. Do not trust XNSPY!

Date of experience: November 6, 2018
Massachusetts
1 review
4 helpful votes
Follow Dorett S.
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There was no way for me to find out who my $#*! partner was humping. Xnspy gave me so much to screw him up. Oopsie! But thank you, Xnspy, for making my life easier.

Date of experience: November 5, 2018
Singapore
2 reviews
0 helpful votes
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I will gladly recommend "*******@GMAIL(dot)COM" to anyone who
Reading this review because I'm sure your reason for being on this page
Right now is because you are a need of a mobile phone spy solution that
Works very well. I have tried all these apps &they all failed,
Just one of them seemed to work initially but stopped after a few hours. I became
Worried &somewhat frustrated but I was lucky to have found
"*******@GMAIL" who helped me gain full access to target phone
&also recovered old &deleted data from past months. INCFIDELIBUS
Is simply the only/best solution

Date of experience: October 22, 2018
Indiana
1 review
5 helpful votes
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I thought this would be an awful app, but well, it's not and I love that about it. I really liked its ambient recording feature. Would definitely recommend this!

Date of experience: October 12, 2018
California
1 review
1 helpful vote
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Total Scam!
October 10, 2018

You never get what they claim you will no matter if jailbroken or not. He same info you can get from your phone bill is the same however it will never update past the first time you pull your iCloud. This company and all is a total farce- completely useless. Received a refund from my cc company bc this company will never refund you. Stay clea if this pile of sh! T!

Date of experience: October 10, 2018
Illinois
1 review
2 helpful votes
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I have read a few other Xnspy reviews posted here before writing one of my own. I have been using Xnspy from the last 8 months. Had there been an issue with the app's service, there's no way I would have even give it a month on my child's phone. I don't use it for spying on husband like many others out there do but I could tell what my experience has been with this app so far. Xnspy definitely doesn't suck and it definitely doesn't have a sucky support team. I do believe that the app performance is not the same every time I use it but I do understand why that's so. There are many factors that could interfere with the optimal performance of the app, like the internet connection on the monitored device, the device that's been monitored; whether it's old or new and so on... I am satisfied with this app; in fact, so satisfied that I especially logged into my computer today to write this review. So don't take my words for granted.

Date of experience: October 10, 2018
New Jersey
1 review
7 helpful votes
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I am a big fan of Xnspy's GPS tracking feature and geofencing. I never knew I could find a monitoring app with the GPS tracking feature at just $8.33 a month. It has a whole bunch of other features that you can use for monitoring your child and protect them from the internet dangers. Although I had to learn how to use Xnspy to track my son's Android phone but to my surprise, I got a hang of everything very quickly. Unlike other GPS tracking apps, Xnspy shows accurte location results.

Date of experience: September 10, 2018
Singapore
1 review
7 helpful votes
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Xnspy My Tracking companion
September 10, 2018

I started using Xnspy to apply screen-time controls on my kid's tablet. Now that they have grown older, I have subscribed to the premium version of Xnspy for which I just have to pay $12.49 a month. I am glad I didn't have to switch to another monitoring app and Xnspy is just enough to track their location, keep tabs on their call logs, internet and social media activities etc. It's an app loaded with features all parents could use to protect their kids.

Date of experience: September 10, 2018
California
1 review
3 helpful votes
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STAY FAR AWAY
September 7, 2018

1) The app speed is way too slow. Takes a long time to show.

2) The email isn't listed (when there are emails). They claim all emails will show up.

3) The text messages shows (some) on the recent text field but if I go to the phone logs for texts it shows the latest (but only shows messages from yesterday) and the texts from today are not even showing. They claim all texts will show up.

4) I recorded surroundings and cannot find it in the phone surround recording page. It says no records. They claim you can record surroundings and then listen to them.

5) The call recording is empty when there are clearly calls and voice mails left. They claim you can hear all incoming and outgoing calls.

6) The Internet history is blank when it should not be. They claim you can see all internet history.

7) Kept getting an error on login that said OVER_QUERY_LIMIT and locked up the main page.

I had it installed 1 day for testing purposes and it failed pretty much across the board. Then I asked for a full refund and they said no full refunds and I can get half. UHHHH NO. Your software doesn't work. I will get a full refund. But I am tried of dealing with them and just going to contact my credit card and file a fraud and let the CC company handle it. Utter rip off. They sell you something that doesn't work and then won't refund you? I smell a class action lawsuit.

Date of experience: September 7, 2018

From the business

Xnspy is a device monitoring software for the Android and iOS platforms. With customers in over 180 countries, Xnspy has a decade of developmental maturity behind it and has been positioned as a pioneer in the phone monitoring space. Xnspy aims to provide a unique spying solution to its users that require a quick, efficient, and affordable package to tether a phone or tablet wirelessly to the Xnspy control panel. Xnspy is a one-stop fix for everyone concerned for themselves, their associates, and their friends. Xnspy is voted the best cell phone spy app by Entrepreneur, Engadget, and other digital publications and continues to be the top spying app for Android and iOS ecosystems.