• Yandy

2021 CUSTOMER CHOICE AWARD

Yandy

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Overview

Yandy has a rating of 3.0 stars from 391 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Yandy most frequently mention good quality, next day, and free pair. Yandy ranks 11th among Lingerie sites.

  • Service
    103
  • Value
    89
  • Shipping
    102
  • Returns
    70
  • Quality
    85
Positive reviews (last 12 months): 95%
Positive
19
Neutral
0
Negative
1
35
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How would you rate Yandy?
Top Positive Review

“Exceptional Customer Service”

Craig L.
7/4/24

I had an issue with a delivery. I emailed them and they nearly immediately responded. We double and triple checked a few things, and indeed the delivery had not been made. They re-shipped product and I received it quickly. Their communication and attention to my needs was unparalleled. The quality of product is always good, and they have great deals. Been ordering from them for years. This was the first issue I had, and they handled it perfectly. And I don't have a photo of my proof of purchase, but under penalty of perjury or whatever it may be, this is true. Order number 9116559.

Top Critical Review

“Lingerie was Burgundy, advertised as red”

Diane C.
2/6/24

Customer service agent was condescending. Lingerie was burgundy/wine and advertised and shown to be red. I lost out on my shipping money and will never return to Yandy. There are no reviews on the lingerie that I bought and I believe it is because Yandy has to approve it and mine won't be posted, either

Reviews (391)

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Reviews that mention popular keywords

customer service (131) store credit (20)
Thumbnail of user craigl671
1 review
0 helpful votes
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July 4th, 2024

I had an issue with a delivery. I emailed them and they nearly immediately responded. We double and triple checked a few things, and indeed the delivery had not been made. They re-shipped product and I received it quickly. Their communication and attention to my needs was unparalleled.

The quality of product is always good, and they have great deals. Been ordering from them for years. This was the first issue I had, and they handled it perfectly. And I don't have a photo of my proof of purchase, but under penalty of perjury or whatever it may be, this is true. Order number *******.

Tip for consumers:
Nope. Definitely a good company.

Products used:
Clothing, women's intimates

Service
Value
Shipping
Quality
Thumbnail of user sdponlyfans0612
1 review
0 helpful votes
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June 20th, 2024

I had contacted asking about wishlist capability to allow a third party to purchase items for me like an Amazon wishlist. Unfortunately not at this time however they were very attentive. Even stated they would pass along the suggestion as well as offered solutions through third party sites.

Service
Thumbnail of user kikim1
Kiki M. – Yandy Rep

🩷 Thanks Stephanie

Thumbnail of user jamesm8928
4 reviews
0 helpful votes
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June 20th, 2024

I ordered a Halloween costume which was too large. I returned it, received a credit right away and ordered a smaller costume that fit perfectly. Super happy with the purchase, the easy return and credit toward the new costume. Easy to deal with and great party attire.

Products used:
Returned the Good Time Charlie jacket and exchanged it for a Spartan Warrior costume.

Thumbnail of user cindyb56
4 reviews
1 helpful vote
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May 21st, 2024
Verified purchase

I've probably ordered on this website a dozen times. I just haven't found any other website like it. The wide selection and the low prices did it for me. The shipping is incredibly fast! I normally experience same day or next day shipping. I'm surprised how well the quality is considering the low prices of their products. I did have an issue with one item that was tarnished so I immediately contacted customer service right away. Their team responds pretty quickly. I had Holly and Macinda help resolve the issue. I was offered a replacement for the defective product! I am pleasantly please with customer service! Very Outstanding!

Products used:
Lingerie

Thumbnail of user kikim1
Kiki M. – Yandy Rep

Cindy - We love you too! You item picks are awesome.

Thumbnail of user kassadyrl
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

I accidently ordered my daughter the wrong bathing suit and had to email customer service about changing the order. I placed it on the weekend and first thing Monday they switched the suits before it was shipped later that day! Extremely polite and prompt and understanding! I will be ordering again... Just the right items the first time lol!

Products used:
Swimwear and lingerie

Thumbnail of user carinahumbertoamerica
1 review
0 helpful votes
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June 2nd, 2024

There items are just like the pictures. They answer any question you have threw email very fast so surprise made me feel special. Greatly recommend it.

Thumbnail of user brittanyc872
1 review
0 helpful votes
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May 1st, 2024
Verified purchase

Yandy is my new favorite place to find the prettiest and sexiest panties ever! I love the quality, all the color selections and fabric options are amazing! Sexy costumes and bedroom dress-up play they have a huge selection! I absolutely love Yandy! I highly recommend to anyone looking for these types of products!

Tip for consumers:
I’m so happy I finally found Yandy!!

Products used:
I love all the colorful panties! I got my sexy Halloween costume here for 2024! And so many different materials for bedroom dress-up play!!

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Value
Shipping
Returns
Quality
Thumbnail of user kikim1
Kiki M. – Yandy Rep

Woo Hoo Brittany - We love you - Yandy

Thumbnail of user jayb1581
1 review
0 helpful votes
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May 6th, 2024

Personally, I always wait for the Sales…but it's well worth! I can dress my ladies up and know that I didn't spend a Ton!

Thumbnail of user kikim1
Kiki M. – Yandy Rep

❤︎. Jay make sure you have an account so you receive rewards $ - Rewards $ can be used on sale items. Thank you Yandy

Thumbnail of user dylanp297
1 review
0 helpful votes
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March 12th, 2024

We received our lingerie super fast and were both super excited. Once we opened it, one of the panties (held together by chains) was broken and couldn't be worn. We reached out to customer support and they quickly apologized and shipped out a new item. No return required. Excellent customer service and deserving of this review. Thanks yandy!

Products used:
Lingerie!

Service
Value
Shipping
Returns
Quality
Thumbnail of user kikim1
Kiki M. – Yandy Rep

We appreciate you understand - defects can happen but we want to make it right :) Sorry for an inconvenience

Thumbnail of user emrano1
1 review
0 helpful votes
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May 2nd, 2024

Best lingerie ever I always choose from you im happy always when I buy. And always new things on your site

Thumbnail of user kikim1
Kiki M. – Yandy Rep

Yay Emran!❤︎ Yandy

Thumbnail of user theirishl
1 review
1 helpful vote
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January 28th, 2024

Everything I've ordered from Yandy has made a gorgeous addition to my growing lingerie collection! As an Erotic Model I expect items I order to be as described when I receive them. Yandy never disappoints! Most things fit me just right and finish off my outfits with "picture perfect" results!

Tip for consumers:
Looking sexy doesn't have to cost a fortune. I like that a place like Yandy exists so women can feel sexy at affordable rates.

Products used:
Choker/Leash, Busier, Corsets, Bra/Panties, Garters, Stockings, etc.

Service
Value
Shipping
Returns
Quality
Thumbnail of user kikim1
Kiki M. – Yandy Rep

❤︎. We cannot wait for you next order.

Thumbnail of user kennethp1044
1 review
0 helpful votes
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February 6th, 2024

Needed a costume for an upcoming production of the 'Enchanted Bookshop' musical where they said, 'hey you, you're going to play Long John Silver.' I said great but there was suddenly a need to look like a pirate that was really more than a pirate and that made it difficult to make or find a costume until I discovered 'Yandy. ' They had the perfect getup and at a very reasonable price. It quickly shipped and arrived without incident and now I will bring Long John Silver to life. Thanks Yandy. You saved the day!

Products used:
The Pirate costume

Service
Value
Shipping
Returns
Quality
Thumbnail of user kikim1
Kiki M. – Yandy Rep

Kenneth You are a great looking Long John Silver. Best Wishes with the production. Team Yandy

Thumbnail of user dianec2324
1 review
1 helpful vote
  • Send Message
February 6th, 2024

Customer service agent was condescending. Lingerie was burgundy/wine and advertised and shown to be red. I lost out on my shipping money and will never return to Yandy. There are no reviews on the lingerie that I bought and I believe it is because Yandy has to approve it and mine won't be posted, either

Service
Value
Shipping
Returns
Quality
Thumbnail of user kikim1
Kiki M. – Yandy Rep

Sorry the color of your item did not meet your expections

Thumbnail of user teneshas2
1 review
1 helpful vote
  • Send Message
October 19th, 2022
Verified purchase

Poorly put together rubber popcorn top is detached from suit on the side. It does not give same neatness as picture not worth the money and I want to return and get a refund but they haven't returned email or customer support number says no one can take your calls.

Service
Value
Shipping
Returns
Quality
Thumbnail of user darlenej42
2 reviews
0 helpful votes
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November 5th, 2023

I bought my costume for halloween with yandy even tho I had a rush with my order which I placed it by last minute. I got my package the next day delivered. The quality is amazing. And the customer service experience as well! Also thanks Holly for helping me with my previous order and the store credit I requested. Yandy customer service representatives are very friendly and informative. I'm so happy with my stuff! Definitely going to buy more soon!

Service
Value
Shipping
Returns
Quality
Thumbnail of user bigez4483
1 review
1 helpful vote
  • Send Message
November 11th, 2023

I've been purchasing from Yandy for some time now and never had a bad experience thus far. Ive continuously order from Yandy without an issue. They are always helpful when I contact customer service(which is rare) and they never seem to disappoint. Always friendly and prompt with a response. Haven't had an issues with an item either. I'll continue to do business with Yandy because of their customer service, sale items, shipping and over selection of items to include new stock. I'm very happy with Yandy.

Products used:
Used many items from past orders, but my recent hasn't been used, given that I just received yesterday.

Thumbnail of user stacya24
2 reviews
2 helpful votes
  • Send Message
April 27th, 2016

I have ordered from many online sites. I must say, this is the absolute BEST customer service of any. Answered my e-nails on Saturday and Sunday and resolved a minor issue by Monday. I will continue to do business with a company that holds their customers in such high regard.

Thumbnail of user suzannec24
6 reviews
2 helpful votes
  • Send Message
December 21st, 2016

Let me begin by saying that in spite of all the negative reviews on this company, I decided to give them a shot anyway, and I could not be more pleased! The quality is better than expected and I received my order a day earlier than scheduled! I don't know what happened to the other people, but my Candy Cane Striped Christmas Dress was nothing short of perfect! I'm 5'6" and 132 lbs., and I purchased a medium in accordance with their size chart, and it fit like a glove! Hugs your curves for that sexy Ms. Santa effect and goes great with my thigh high black boots! My husband and I are going to a Christmas party and he is Santa, so this is a great side kick costume! I LOVE it and will definitely order from Yandy again!

Thumbnail of user kikim1
Kiki M. – Yandy Rep

Suzanne sound like you had a Merry Christmas. Thank you for your feedback.

Thumbnail of user penelopel9
2 reviews
2 helpful votes
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May 30th, 2017

I've ordered a large variety of products. Lingerie, Hosiery, & casual wear as well. Everything comes exactly as pictured. The sizing has always been true as shown by the size charts for each brand offered. The one and only time an order fell behind in shipping time, they immediately replaced it and sent it overnight for FREE! Their products are good quality and the customer service can NOT be beat! I recommend them to friends and order frequently!

Thumbnail of user amberb62
1 review
6 helpful votes
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January 6th, 2017

I have been purchasing items from this site for about 4 years now and they have never let me down. Shipping is extremely fast even for Canada (where I'm from). It says two weeks but it has arrived earlier than that every time. Customer service people are patient and kind and will do anything they can to help. Omg and the sale prices! Insane! And the material of their clothing is pretty damn good for how cheap it is. If you want to be sexy in the room on a budget this is your site!

Thumbnail of user kikim1
Kiki M. – Yandy Rep

Amber - Great News! Make sure you budget for some more items soon. We look forward to your next order. Regards
Kiki

Thumbnail of user katiew41
5 reviews
0 helpful votes
  • Send Message
January 31st, 2016

I love yandy.com. Everything I order off of this website is amazing and legit! I definitely recommend this site for lingerie, shoes, bras, and underwear. If you're second guessing yourself about ordering from yandy don't cause it will be exactly what you ordered!

Thumbnail of user monym
1 review
0 helpful votes
  • Send Message
April 27th, 2016

What a perfect quality of lingerie!
What a fast shipping I just can't believe that my order took only 8 days to Arrive!
I got the same sizes I want and they all fits me perfectly.
Thank you so much YANDY

Thumbnail of user marisay1
2 reviews
7 helpful votes
  • Send Message
July 16th, 2016

I went on this website first to see if YANDY.com was legit / trustworthy or not. After hearing mixed reviews I tried it for myself. I ordered 3 items and all showed up perfectly weeks before the estimated shipping date. All products were the way they looked in the picture and fit perfectly. I would order from them again.

Thumbnail of user oxanab5
1 review
1 helpful vote
  • Send Message
July 24th, 2021

Sexy panties, but there were no returns and customer service didn't want to take responsibility for wrong sizing on the website. I ordered according to the table but they pretty much told me that I DID get a right size (but panties were pretty much falling off of me). They were fighting with me for those pathetic 5$, asking me to send pictures and stuff. I might never come back to this website because of the way they handled the situation. If you do decide to order that's at your own risk, just know that you are risking your money if something doesn't fit (even if it's their fault). Quality is ok at best.

Tip for consumers:
Buy at your own risk, they won't refund your money no matter what

Products used:
Panties

Service
Value
Shipping
Returns
Quality
Thumbnail of user kikim1
Kiki M. – Yandy Rep

Hey Oxana I am sorry you felt your pantie was the wrong size we ask for documentation for our records to make sure there was not an issue with you receiving the wrong sizing. It is sometimes easier than having to return the item. It looks like you did not want to proceed so we were unable to provide a resolution. I am sorry for the inconvenience.

Thumbnail of user samg39
1 review
2 helpful votes
  • Send Message
November 18th, 2013

Great prices and shipped right away. But when I tried on what I had bought there was a huge hole in the front of it. Kind of upsetting since it was for a special occasion. Probably will stick to the other website I order from. I would rather pay a few extra dollars for better quality.

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Lingerie, Free Shipping and Low Prices on the hottest sexy lingerie, costumes, swimwear, sexy clothes, lingerie costumes and more. Huge Selection. Safe secure and private shopping with free upgraded priority shipping.

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Thumbnail of user kikim1
Kiki M.

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