Yatra

My Reference number is YH*******. The day I booked the trip, problems started occuring from that day itself. I was promised 3 Cottages and later they changed it to 2 cottages and 1 standard AC room, even without asking me. The day when I was supposed to leave for the trip, the Traveller came 1 hour late and then the driver informed me that we've to change the Traveller in Mysore. Because of that he drove so slow that we reached Mysore in 3 hours from Bangalore. Later he made us stop in many locations in Mysore saying that the new Traveller is going to come here. Yatra wasn't responding properly at that time and they made me talk to the vendor of the Traveller, which was of no use. The new Traveller was also not in a proper condition. The AC water was leaking continuously. I called the resort (that Yatra booked for me) to confirm for the food, they didn't respond properly and gave me some other number and that 'other number' never picked up. The resort's name is Jungle Camp Backwater Resort, Coorg. I reached Coorg in almost 10 hours, which is a 7 hours journey (maximum) from Bangalore. Don't you dare ask Yatra about their head's number or the manager's number, because they won't give. I hope my further journey goes well because it's my father's 50th Birthday and I don't want to spoil it.

Never book holidays with Yatra package, they provide cheap hotels, worst food and no coordianiation and communication.

We are really disappointed with their services for international holidays.We are experiencing the 100% cancellation charges for package.

Best travel website in India
We booked flight ticket and we are very satisfied
We enjoyed our honeymoon

Worst service. I never recomand this webside.
Number doesn't exit.
No response. How to contact?
Fraud

They don't have a basic thing which is responsive customer care. Terrible guys, or maybe bots, because no one, I assure you, there is no one who you can ever reach out on call. There is no real person you can speak with, just back and forth same repetitive emails but no place you can speak about your concern to in person.
Incident: I booked an Air India flight through Yatra.com last week on 9th of Jan 2023, and on very next day morning realized as my date of journey is on 14th, August 2023 and by mistake I booked for 15th August 2023 flight and tried rescheduling options online but of no use.
As Yatra.com won't allow you to reschedule online on your own and after that I tried reaching out to Yatra customer support on call but no response for initial 2 days and that forced me to reach out to them through mail. Mean time I was able to connect to Yatra customer service through call and they gave an Air India customer service number to reschedule saying that only they can help you in this case, and same reply got from the Air India customer service saying that only Yatra customer service can help you in this matter, both Yatra and Air India customers service wasted my time and entire rescheduling process took almost 7 days after paying INR *******/ for rescheduling charges when the date of journey is 8 months from now and entire flight seats are vacant.
Both Yatra and Air India are okay to reschedule my return journey flight without any extra charges which was not required in my case but not the same case with onward journey. Very unprofessional booking agency and their operators and policies. They do business in a rude and one-sided way, Very bad experience, Pathetic, worst service. They simply try to loot your hard-earned money and waste your time. Never ever recommended to anyone.

Great packages. Great deals. Huge discounts. Just love it.