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YOINS has a rating of 3.3 stars from 1,604 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with YOINS most frequently mention customer service, good quality, and live chat. YOINS ranks 3rd among General Apparel sites.
4,344 reviews
Order processing requires patience to wait, but they ship quickly once that part is done. I always received my package before the estimated time of arrival, which is incredible and I received all the purchased items, without missing any. The clothes are cute and of good quality. I like that they have a website that is easier to navigate or buy on the go.
I make a 60$ order and it ship it to Greece from China without permission, cause the high taxes (125$ included 100$ of TNT courier costs) can't take it, also there are low quality thats why the low price. Refund? Not. They took it back and they kept my money!
The items were decent quality at an affordable price, and the customer service rep at YOINS was helpful.
I am happy with my order and the size so perfect I can't wait to make another order.
I love Yoins
Crap products, crap customer care... Will never be shopping with Yoins again...
Dear Michelle H.
Deeply sorry for the inconvenience caused, do you have any problem? If it is for the quality problem, please give us more details and photo proof to http://www.yoins.com/Yoins-Contact-Us-a-27.html
Our service will give you the best solution in 48 hours.
If you have other problem, you can also contact us.
Best regards.
Yoins team
I will order again.
The service is great! Fast response and fast shipping and beautiful dresses!
Dear Ramona C.,
Thanks for your choosing Yoins. We are happy to hear that you are satisfied with our service and prosucts. Your support is our biggest power to improve in all aspects.
We will offer more beautiful and high-quality products for you, hoep you will like them. (*^__^*)
Wish you a nice day.
Best regards,
Yoins Team
Waiting to see how long it takes to get order but easy to use it took like 3 weeks
Cute dresses but some not as they looked in picture but they are good for the price but some are a little short
Want to wear dresses when I go out
Dear customer,
Thank you for choosing Yoins.
The transportation timeliness is related to the transportation method you choose. You can follow the logistics information in your account.If you have any inquiries, please do not hesitate to contact us at any time. Would you please contact us at vipservice@yoins.com.
Best regards,
Yoins Team
Waiting to see how long it takes to get order but easy to use
Cute dresses
Want to wear dresses when I go out
Thanks for the last order, the Japanese trouser is really handsome
Original et design
Cher client,
Nous sommes heureux que vous soyez satisfait de nos articles. Votre satisfaction est notre plus grande motivation. Bonne journée!
Meilleures salutations,
Équipe Yoins
Thanks for the last order, the Japanese trouser is really handsome
Original et design
The product was delivered the same day as I ordered it. The quality is excellent.
Best site to shop. Material is great quality is great and the price is great. No complaints at all!
Dear Keya T.,
Thank you for your review.
Your satisfaction is our greatest motivation. Yoins will keep continuing to improve the item quality and supply more good quality products to our customers. We are looking forward to hearing about your next order.
Have a nice day.
Best regards,
JOE WANG
This is not the first order. And will not be the last.
Yoins has few very nice model girls. They are inspiring me to buy this.
I just liked how the products looks on the girls.
Dear customer,
We are glad you are satisfied with our items. Your satisfaction is our biggest motivation. Have a nice day!
Best regards,
Yoins Team
This is the 3rd placed orders. Went very ok so far. A bit long time of delivery.
I just liked the products
No apecial reason
I love customer service, everone is very nice.
Have alot new style for new trench of fashion.
"Excellent!" - Great and fast service and very cooperative!
Great website. Easy to use. Great fit. True to size
I’ve ordered before. Good quality clothes. Reliable
Loved the style
Dear customer,
We are glad you are satisfied with our items. Your satisfaction is our biggest motivation. Have a nice day!
Best regards,
Yoins Team
Great website. Easy to use.
I’ve ordered before. Good quality clothes. Reliable
Loved the style
Fantastic service and great clothes... help of Vivian was valuable!
Customer service was great and kept me updated with my order at all times
I reordering one dress and yoins staff was answering me to quick, I'm very happy with this company
Ada is very helpful - great service :) :) :) :) ...
Dear Ana Z,
Thank you for your wonderful comment.
We are glad to hear that you are satisfied with our service. Thank you for your chance to communicate with us and your understanding.We do our best to improve the service experience for customers. Hope you visit again.
Have a nice day!
Best regards,
Iris
Ordering was very easy and fast the shipping.
Answer my concerns quickly.
Vivian has been an absolute help for my services and questions!
I have never had any problems. They get back to my emails quickly and are very helpful.
Cute finds no matter what your style. Fast responses from very helpful customer service.
A really good store. Great selection, nice salespeople and consultants. Thank you for your work!
Dear customer,
Thank you for your review.
Your affirmation is the greatest encouragement for our sincere effort.
Thank you for choosing us and we will provide more beautiful and high-quality products for you in the future.
If you have any questions or need more information, please feel free to contact us.
Have a nice day!
Customer Service Team
Clothes as described. High quality! Very recommended shopping site!
Gain trust and grow your business with customer reviews.
Yoins aims to create comfortable, high quality, fashionable clothing, and make it available for everybody at an affordable price.
We think that the key to our success is a happy and satisfied customer. This is the reason why we focus on providing the best customer service.
So for any questions, welcome to contact us directly via the live chat (https://goo.gl/FomW47) at 7:30 am to 10:00 pm from Monday to Friday, message us(https://goo.gl/s84jN1) or Call us by 00852-21364966.
Any difficulty in contacting our customer service, please send us your order number and request via complain@yoins.com.
We will review the whole case and quickly resolve your problem. We are here to help you.
Yoins was established in 2014 with the simple mission to give young people the opportunity to express themselves through high quality fashion at an affordable price. Here at Yoins, we believe that fashion is the best way to exhibit your individuality and uniqueness, which is why we work tirelessly to bring you the best new trends as soon as they arrive.
Dear Hala,
Thank you for your comments and support on YOINS. We are most happy when our services and products are recognized by you! Looking forward to your next visit!
Wish you a nice day!
Best regards,
Yuki