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Green Pal Lawn Care has a rating of 3.4 stars from 104 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Green Pal Lawn Care most frequently mention lawn care, and great job. Green Pal Lawn Care ranks 146th among Home Shopping sites.
Very pleased with my service. Our techs are great, very professional, knowledgeable and hard working. Our backyard gates are never left open, so I have no worries about our dogs getting out. Our lawn looks better than it ever has In the last 2 years we have lived at this house.
I used Shawn's lawn care thru green pal. Can't deal with someone that doesn't show up. Today he said he was on his way at 11.30 and never showed up. He is 4 days late and now I have to pay extra to get it back in shape. It's not Green Pals fault. They just have someone who is not dependable and doesn't care how he leaves the yard.
Very pleased with my service. Our techs are great, very professional, knowledgeable and hard working. Our backyard gates are never left open, so I have no worries about our dogs getting out. Our lawn looks better than it ever has In the last 2 years we have lived at this house.
I see a vast improvement in my lawn this year. Have used them in the past at another house so I expected nothing less. Highly recommend! Great communication and friendly service people. Too old to take care of my lawn myself anymore so they lift a huge burden off my shoulders.
Hi Sana A., thank you for your positive review! We're delighted to hear that you've experienced a vast improvement in your lawn this year. We greatly appreciate your continued trust in our services, and we're glad that our communication has been great and our service people friendly. It's our goal to lift the burden of lawn care off your shoulders. Thank you for recommending us! We're here to provide excellent lawnmowing, landscaping maintenance, grass cutting, and yard maintenance services.
We were away when this happened. Looks like they did a good job and there are no weeds as yet. We had snow since this was done so it is too early to tell if the weed part was effective. The grass looked nice when we could see it.
Hi Massimo Z., thank you for your positive review! We're glad to hear that our team did a great job and that your lawn is looking good with no weeds so far. We understand it's still early to determine the long-term effectiveness, especially with the snow. Nonetheless, we're delighted that the grass looked nice when visible. We'll continue providing excellent lawnmowing, landscaping maintenance, and grass cutting services. Thank you for choosing GreenPal!
I used Shawn's lawn care thru green pal. Can't deal with someone that doesn't show up. Today he said he was on his way at 11.30 and never showed up. He is 4 days late and now I have to pay extra to get it back in shape. It's not Green Pals fault. They just have someone who is not dependable and doesn't care how he leaves the yard.
Hey Kathy, we apologize for the inconvenience you experienced with Shawn's lawn care service. We understand the frustration caused by a lack of dependability. We'd like to address this issue and assist you further. Please reach out to us at team@yourgreenpal.com so we can investigate and help find a resolution. Your satisfaction is important to us.
Tech came out, introduced himself, and explained what he was doing. Provided some tips on better own maintenance and how to get the most out of the aeration and seeding. The information given proved beneficial to getting my lawn golf course green again.
Dear Moti C.,
Thank you for your amazing review! We're thrilled to hear that our technician provided you with a great experience. It's wonderful to know that they introduced themselves, explained the work being done, and shared valuable tips for better lawn maintenance. We're glad that the information proved beneficial and helped you achieve a golf course green lawn. Thank you for choosing GreenPal for your lawnmowing, landscaping maintenance, and yard maintenance needs. We appreciate your support!
I received a call from J. A. Lawn Service just a few minutes ago from an older lady that was so rude to me. She told me she would be in my area on Saturday. My scheduled appointment was supposed to be between Jan. 31st - Feb. 2. I informed her that my quote indicated the dates above and she said, " I already told you we closed not working" two times. I was asking her why? But she spoke in a manner that was very rude and unprofessional along with her condescending. I have never used them and today would have been my first time. I would not recommend this company if this is the way they speak to their customers.
Hey Cynthia, we apologize for the negative experience you had with J. A. Lawn Service. We value professionalism and excellent customer service. We'd like to investigate this matter further and address your concerns. Please contact us at team@yourgreenpal.com so we can assist you directly. Your satisfaction is important to us.
He turned on my sprinkler system. He found a leaking pipe in the front yard and had to remove the grass and fix the pipe, which took him awhile but he got it done! He was a very pleasant man. He even flagged the broken pipe area so your mowers, who come on Thursday, will know where the "fix" is. Thanks!
Hi Wael M., thank you for your review! We appreciate your feedback and are glad to hear that our technician turned on your sprinkler system and fixed the leaking pipe in your front yard. We're delighted that he was able to complete the job, and his effort in flagging the area for our mowers shows his dedication to providing excellent service. Thank you for choosing GreenPal for your lawnmowing, landscaping maintenance, and yard maintenance needs!
I liked the connivence of having my lawn automatically done every other week and automatic payment after the job was done. I have hired 2 businesses from this site, the prices were good, as was the work, but eventually they stopped coming without any response. Also both companies never responded to multiple text messages and calls about the missed appointments. I decided to go with another business on Angi's List with great service, communication, and they met my prior prices. Unfortunately the poor and inconsistent customer service lost my business. Hopefully other customers have a better experience.
Hi Qadara, we appreciate your feedback and are glad to hear you liked the convenience. We're sorry for the inconvenience you faced with the reliability of mobile services. We take this seriously and would like to learn more. Please email us at team@yourgreenpal.com with details so we can address your concerns and improve our service. Thank you for bringing this to our attention.
We started using GreenPal in the fall and so far we've been very happy with their services. We had rain shortly after our last service so they are coming back to re-apply the weed control. I really appreciate their desire for complete satisfaction. Would recommend!
Dear Ella,
Thank you so much for your positive review! We're thrilled to hear that you've been satisfied with our lawnmowing and landscaping maintenance services since you started using GreenPal. We understand that unexpected situations like rain can affect the effectiveness of treatments, which is why we're committed to ensuring your complete satisfaction. We appreciate your recognition of our dedication to providing excellent service. Thank you for recommending us, and we look forward to continuing to meet your grass cutting and yard maintenance needs!
Mitchell returned to apply an extra application for control of morning glory. Chemical was hard to locate but he found it and came back. GreenPal is a great company to work with. I will call GreenPal in the spring to continue their service.
Hey Kajal! Thank you for the positive review and for choosing GreenPal. We're thrilled to hear that Mitchell went above and beyond to apply an extra application for morning glory control. Our team always strives to provide the best service possible. We appreciate your kind words about GreenPal being a great company to work with. We look forward to serving you again in the spring for all your lawnmowing, landscaping maintenance, grass cutting, and yard maintenance needs. If you have any further questions or requests, please feel free to reach out. Thanks for choosing GreenPal!
GreenPal is a great way for people to build up their business especially in hard times like this pandemic. Yeah, the pay isn't as great as doing your own quotes but it puts you out there so others can see your work. In my first 2 weeks, I gained 4 of my own clients that came up to me wanting their property maintained.
Dear Amelia E.,
Thank you for your positive feedback! We're glad to hear that GreenPal has been a great platform for you to build up your business, especially during these challenging times. We're delighted that you've gained clients and that others have been able to see and appreciate your work in lawnmowing, landscaping maintenance, and yard maintenance. We appreciate your support, and if you have any further questions or need assistance, please feel free to reach out. Thank you for choosing GreenPal!
Don't use this service if you're the homeowner, it's set up to favor the lawn professional not us. First, you only get 2 rounds of bids. This would be sufficient if the vendors that bid for your business are reliable. But my first lawn guy showed up 2 days late and charged me a surcharge when he arrived because my back yard was along a pond. I didn't think that was fair but it was too late to find a replacement so I paid it. He ended up cancelling my future visits last minute. Greenpal owner says it's not their problem. Similar happened to next vendor. So both of them cancelled last minute and put me in a bind but now I'm out of bids to replace them yet these guys keep cutting lawns on Green pal. Not fair to us, Greenpal doesn't care about homeowners only about getting the fee they charge these lawn guys for using their site to take advantage of homeowners. Let me know when you have accountability and put rules in place to protect homeowners, Greenpal. NO THANKS.
Hi Chuck R.,
We apologize for the inconvenience you experienced. We value your feedback and strive to improve our service. Please email us at team@yourgreenpal.com so we can address your concerns and find a resolution. Thank you for bringing this to our attention.
We wanted to take this survey just to let others know of the wonderful service we are receiving with GreenPal. Our lawn, in all the years that we have lived here, has not been as brilliant in color. It is a pleasure to just look outside and see it. No more sand spots or dull green weeds.
Dear Hanson R.,
Thank you for your fantastic review! We're delighted to hear that you're experiencing wonderful service with GreenPal. It's great to know that your lawn is now brilliant in color, and you can enjoy the pleasure of looking outside and seeing its transformation. We appreciate your feedback about the elimination of sand spots and dull green weeds. Thank you for choosing GreenPal for your lawnmowing, landscaping maintenance, and yard maintenance needs. We appreciate your support!
My lawn is beautiful even though we just hit spring. Our technician, Mark, always looks at it as he is working and makes recommendations regarding issues he sees with the lawn. He lets me know what he is applying when he will be back, and what he will be doing at that time. Last year the fruit on our trees was amazing. I believe that is thanks to the care and attention given to them by Mark.
Hi Alex M., thank you for your positive review! We're thrilled to hear that our lawn maintenance service has resulted in a beautiful lawn, even in the spring. It's great to know that Mark, our dedicated technician, provides valuable recommendations and communicates effectively with you. We're delighted that his care and attention have contributed to the amazing fruit on your trees. Thank you for choosing GreenPal!
Ever since we started these services from GreenPal, Our lawn has been healthy and green throughout the year. I actually took the time to view the service tech's performance on my security cameras and was so happy to see he was very thorough. This explains why my lawn looks so good. So glad they have such professional staff. Thank you GreenPal!
Hi Jayson J., thank you so much for your kind words and positive review! We're thrilled to hear that our lawnmowing and landscaping maintenance services have made your lawn healthy and green all year round. We take pride in our professional staff's thoroughness and commitment to excellence. Your satisfaction is our top priority. Thank you for choosing GreenPal!
I am upset that I can't give a 0 rating.
I hired a green pal worker to handle simple yard work for my front and back yard. A water pipe was damaged in the back yard. The worker admitted to damage but did nothing. I have been reaching out to the company Green Pal to assist. JEA had to cut my water off for a day and I am having to hire someone on my own dime to repair this. Green pal will not assist me and keeps giving me the run around. No reimbursement. No acknowledgement. I wish I could copy paste the responses I am getting from them.
Please use another company for your lawn maintenance
Hey B.J., we're sorry to hear about the inconvenience you experienced. We take this seriously and would like to address your concerns. Please reach out to us via email at team@yourgreenpal.com so we can investigate and assist you further. Your satisfaction is our top priority.
The service has been great. The techs are friendly and polite. They are always careful with the equipment and our property. Closing the gate is big to us because we have two dogs that will run if given the chance.
Dear Sara R.,
Thank you for your great review! We're thrilled to hear that you have had a positive experience with our service. We appreciate your kind words about our friendly and polite technicians who take care of your property and equipment. Ensuring the gate is closed is a priority for us, especially considering your dogs' safety. Thank you for choosing GreenPal for your lawnmowing, landscaping maintenance, grass cutting, and yard maintenance needs. We look forward to serving you in the future.
The service provided was as scheduled. Promptness and courtesy at all times by the technician. We've been using GreenPal since June of 2015 and are very satisfied with the results. I would recommend using this service to all my friends and family. Thanks for a job well done.
Hi Kaitlyn K., thank you for your positive review! We're glad to hear that our service was prompt and courteous as scheduled. It's fantastic that you've been a satisfied GreenPal customer since 2015, and we appreciate your recommendation to friends and family. We'll continue to provide excellent lawnmowing, landscaping maintenance, and grass cutting services. Thank you for choosing GreenPal for your yard maintenance needs!
Got off to a rocky start in the Spring with them but it worked out really great! The yard looks 1000x better than in the Spring! No mosquitos or ticks! Trees are even looking better and healthier. We are signing up for next year!
Hey Umer! Thank you for your honest review and for choosing GreenPal. We apologize for any initial challenges in the Spring, but we're thrilled to hear that things worked out great for you. It's fantastic to know that your yard looks 1000x better now, with no mosquitos or ticks, and even healthier trees. We appreciate your support and we're excited to have you sign up for next year! If you have any further lawn care needs, feel free to reach out. Thank you for choosing GreenPal!
The technician has always been courteous and professional. Treatments are working fine and my lawn looks good. I can't wait to see how my lawn looks when spring comes around. So far, so good. We just gotta keep the weeds killed off.
Dear Prince,
Thank you so much for your positive review! We're thrilled to hear that Robert provided prompt and professional service for your lawn, applying the appropriate ingredients for this season. We're glad that our app's arrival updates allowed you to follow his progress and that he took the time to describe the treatment he was scheduled to provide. It's great to know that he was efficient and proficient in delivering the service. We truly appreciate your feedback and look forward to continuing to provide you with exceptional lawnmowing, landscaping maintenance, and grass cutting services through GreenPal!
Our usual service tech. Damian ** arrived on time and answered all of my questions about our lawn. He is very polite and did a great job for us. He was careful not to damage any flowers or knockdown our solar lights like the tree and shrub tech. Did. He is a great asset to the company.
Dear Anjali J.,
Thank you for your highly recommended review of GreenPal! We're delighted to hear that Damian **, your service tech, provided excellent service and addressed all your questions. We're glad to know that he was careful and considerate, ensuring that no damage was done to your flowers or solar lights. Damian is indeed a great asset to our company. We appreciate your feedback and look forward to continuing to provide top-notch lawnmowing, landscaping maintenance, and yard maintenance services for you!
Wonderful. No muss, no fuss, no bother. Your crew comes in, does the work well, and leaves without any problems. The grass is green and growing beautifully, the weeds are WAY down. Who could be happier than I am with the finished product?
Dear Andre J.,
Thank you for your wonderful review! We're delighted to hear that your lawn looks healthier and that you're satisfied with our service. We strive to provide hassle-free and top-quality lawn care, ensuring your grass is green, beautifully growing, and the weeds are under control. We appreciate your feedback and thank you for choosing GreenPal. If you have any further questions or need assistance, please don't hesitate to reach out.
Me too! I was charged for TWO cuttings that never happened, they never paid the lawn guy, and they "can't do anything about it." I'm sure they get away with it all the time, luckily I used the card that I monitor most closely.
Marie F., we apologize for the inconvenience and frustration you experienced. We take this matter seriously and want to resolve it for you. Please contact us at team@yourgreenpal.com with your account details so we can investigate and address the situation promptly. Thank you for bringing this to our attention. #customerservice #billingissue #lawnmowing #landscapingmaintenance
This is our first time utilizing GreenPal for our unique lawn care needs and I would highly recommend their unique services to Family and Friends. My personal recommendation would result from the Superior Service and knowledgeable staff that we have encountered along the way thus far. Gladly accepted and appreciated! Thank you, GreenPal.
Hey Ramsey! Thank you so much for the wonderful review and for choosing GreenPal for your unique lawn care needs. We're thrilled to hear that you had a great experience with our services and that you would highly recommend us to your Family and Friends. Providing superior service and knowledgeable staff is our top priority, and we're glad it has made a positive impact on you. We appreciate your trust in us and we'll continue to strive for excellence. If you ever need any further assistance with your lawnmowing, landscaping maintenance, grass cutting, or yard maintenance, please don't hesitate to reach out. Thank you for choosing GreenPal!
C&K lawncare is dishonest and sloppy. They were days late for first now, quoted me outrageous price, left a bag of yard waste and cigarette butts in my lawn. Raise around but never cleaned it up. Left me with a mess in front and back yard. We're sneaky and manipulative. Texted me at midnight, went days without returning texts. Was a no show, ever completed job then canceled the redo an hour before. Don't waste your time. Bad men. Too many pics to post. Getting refund
Dear Shannon, we apologize for the negative experience you had with C&K Lawncare. This is not the level of service we expect from our vendors. Please email us at team@yourgreenpal.com with your contact information and any evidence you have, so we can address this issue and provide you with a resolution. We appreciate your feedback and will work to make it right. Thank you for bringing this to our attention.
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Business Description:
GreenPal is a leading provider of lawn care and landscaping services, dedicated to delivering exceptional results to homeowners. With a focus on professionalism, efficiency, and customer satisfaction, GreenPal offers a wide range of specialized services tailored to meet the unique needs of each client. From regular lawnmowing and landscaping maintenance to grass cutting and yard care, their team of experienced professionals ensures your outdoor space always looks its best. With a commitment to quality and attention to detail, GreenPal takes pride in transforming ordinary yards into stunning outdoor retreats—Trust GreenPal for all your lawn and landscaping needs.
Specialties:
1. Lawnmowing: GreenPal specializes in professional and efficient lawnmowing services to keep your lawn neat and well-maintained.
2. Landscaping Maintenance: They offer comprehensive landscaping maintenance services, including trimming, edging, and weed control, to enhance the overall appearance of your outdoor space.
3. Grass Cutting: GreenPal's skilled team provides expert grass-cutting services, ensuring a clean and even cut for a healthier and more attractive lawn.
4. Yard Maintenance: From fertilization and aeration to pest control and seasonal cleanups, GreenPal offers comprehensive yard maintenance services to keep your outdoor space in top condition.
GreenPal was founded in April 2012 with a mission to revolutionize the lawn care and landscaping industry by connecting homeowners with reliable and professional service providers. The company's founder, Bryan M. Clayton, identified the need for a convenient and efficient platform that would simplify the process of finding and hiring lawn care professionals.
Since its inception, GreenPal has experienced rapid growth and success, expanding its services to numerous cities and regions across the country. By leveraging technology and a user-friendly mobile app, GreenPal has made it effortless for homeowners to connect with qualified service providers in their area.
GreenPal's commitment to excellence and customer satisfaction has earned them a reputation as a trusted platform for homeowners seeking high-quality lawn care services. They prioritize reliability, professionalism, and efficiency in all aspects of their operations.
Over the years, GreenPal has built a network of skilled and experienced lawn care professionals who undergo thorough screening and background checks. This ensures that homeowners receive top-notch service and can trust the providers working on their properties.
Today, GreenPal continues to innovate and improve its platform, incorporating user feedback and implementing new features to enhance the customer experience. With a focus on convenience, reliability, and outstanding results, GreenPal is dedicated to helping homeowners achieve beautiful and well-maintained outdoor spaces without the hassle of traditional search methods.
As GreenPal looks towards the future, they remain committed to its core values, striving to be the go-to platform for homeowners and service providers alike.
Hey Karun! Thank you so much for the positive review and for choosing GreenPal. We're thrilled to hear that you're very pleased with the service you received. Our team of techs takes pride in being professional, knowledgeable, and hardworking. We understand the importance of keeping your backyard gates closed to ensure the safety of your dogs. It's wonderful to know that your lawn looks better than ever since you've lived in the house. We appreciate your support and if you ever need any further assistance with lawnmowing, landscaping maintenance, grass cutting, or yard maintenance, please don't hesitate to reach out. Thank you for choosing GreenPal!