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YouTube

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Overview

YouTube has a rating of 2.1 stars from 1,208 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about YouTube most frequently mention customer service, many ads, and free speech problems. YouTube ranks 300th among Videos sites.

  • Service
    306
  • Value
    287
  • Shipping
    186
  • Returns
    188
  • Quality
    286
Positive reviews (last 12 months): 13.3%
Positive
6
Neutral
0
Negative
39
View ratings trends
190
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How would you rate YouTube?
Top Positive Review

“Endless Entertainment with YouTube”

SOUMYA RANJAN B.
4/23/24

YouTube has become my go-to destination for entertainment, education, and inspiration. The platform's vast library of videos covers every imaginable topic, from music and gaming to cooking and DIY projects. I appreciate the diversity of content creators on YouTube, each offering their unique perspective and expertise. Whether I'm looking for a quick laugh, learning a new skill, or discovering new music, YouTube never fails to deliver. The user-friendly interface, personalized recommendations, and seamless streaming experience make it easy to lose myself in hours of endless entertainment. With YouTube, there's always something new to discover, and I'm grateful for the endless source of inspiration it provides.

Date of experience: 4/22/24
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Top Critical Review

“Full of animal abuse, YouTuber impersonators and scammers!”

Izzy S.
9/22/24

YouTube is a nauseating platform! Does anybody remember a video from 2011 of a girl in a red hoody tossing puppies in a river? Yah YouTube still has her video up on the platform! YouTube also allows dog meat videos on there too 🤢🤮 Along with people doing yoga butt naked and blurred porn even though they have a no nudity policy! I'm switching to Rumble! Rumble isn't full of disgusting and vulgar videos or users stealing YouTubers videos and channel names! People and parents do yourself and your children a favor and switch to Rumble because YouTube is not taking down this crap!

Date of experience: 9/22/24
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Reviews (1,208)

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Reviews that mention popular keywords

customer service (56) content creators (22) music videos (27)
Thumbnail of user cliffc11
Australia
9 reviews
24 helpful votes
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November 2nd, 2017

Ad at the beginning. Ad in the middle for the video. Ad pop up at the bottom of the screen, at the side, top, middle, so on and so on...

Some Ads is 30 mins or so. You have to physically click on it.

Lots of fake or force videos from inspiring youtubers. Basically full of crap videos...

Date of experience: November 2, 2017

Thumbnail of user yalid1
Philippines
2 reviews
14 helpful votes
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October 11th, 2020

I'm not sure about YT because there were VERY toxic people (LisaGamingRoblox for example. She's very toxic.) and a bunch of inappropriate and bad channels that YT hasn't banned yet (if you know Bella Delphine, her channel hasn't been banned, yet she posted inappropriate stuff.). Also, if you're using YT for free, you would be pissed off with the ads coming before or during the video you're watching. (I was gonna watch scary stuff, Roblox Piggy stuff and all that until the ads ruined it.) It's a great app for posting videos, but all of the stupid stuff and COPPA ruined YouTube. I have mixed feelings about the site. -_-
ALSO, don't forget about the bots that spam comments on EVERY single video. (recent bots have inappropriate content.)

Date of experience: October 11, 2020

Thumbnail of user fucky229
Oregon
1 review
2 helpful votes
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November 15th, 2021

$#*!ty suggestions, even $#*!tier ads, the complete disregard for the human condition. Who the $#*! does this company think they are? They aren't clever. Their $#*! is broken and they have absolutely no respect for anyone on their platform. YouTube is a $#*!ing joke. $#*! YouTube. Hope their HQ burns to the $#*!ing ground.

Date of experience: November 15, 2021

Thumbnail of user brandyr92
Wisconsin
2 reviews
1 helpful vote
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January 17th, 2022

I can't just click on a playlist and safely listen to my playlists while on the road because you have adds popping up between the songs and you have to click on a tiny spot that says"skip ad" I can't jam and Busta clean on my house also because of the ads and now after two or three songs it just pauses. For no reason. And unless you pay for the premium you also cant do anything else on phone while using it.

Service
Value
Quality

Date of experience: January 17, 2022

Thumbnail of user williams829
Kansas
1 review
1 helpful vote
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October 10th, 2017

Yes there is the impending addpocalips and all but their is the people who put all their time into making good content and rely on the payment of the advertisers and the stream subscriptions all in all i think that YouTube is a great cite.

Date of experience: October 10, 2017

Thumbnail of user jonathanh479
California
21 reviews
85 helpful votes
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June 5th, 2020

The only reason I like youtube is because I'm so bored. I'm almost 12, and I don't have any electronic belongings besides a school chromebook that breaks down. Good thing is, new Youtube videos are easy to find is you just subscribe to a few channels. And I got 3-7 new videos that I can watch each day besidesother old ones. It is a good entertainment besides, board games, practicing violin (and piano) and other activites...

Date of experience: June 4, 2020

Thumbnail of user anonymousp1164
Australia
1 review
0 helpful votes
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July 16th, 2022

Worst $#*!ing service ever. I want to watch one simple video and it doesn't even $#*!ing play, every SINGLE other video on YouTube plays it crept for this one. Shouldn't have ridiculous issues like this.

Service
Value
Shipping
Returns
Quality

Date of experience: July 16, 2022

Thumbnail of user pharh
New York
7 reviews
30 helpful votes
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February 19th, 2014

Youtube is the best place to upload videos and be able to share them with the world! And also the best place to watch videos from people from all over the world! Thank you Youtube for helping to connect us all a little bit more!

Date of experience: February 19, 2014

Thumbnail of user jains2
India
1 review
0 helpful votes
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November 29th, 2019

If you are running a campaign on Google AdWords, then Quality Score and Ad Rank are important in maximising the performance of your Google AdWords campaign. Https :// www.youtube. Com/watch? V=FKweqLFjXXI&feature=youtu. Be

Date of experience: November 29, 2019

Thumbnail of user gunillav
India
3 reviews
2 helpful votes
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February 17th, 2017

Go to youbube whenever you feel that you are bored or that you dont have anything to do. You can watch so many cool stuff and tutorials also. You can watch how to make a dish, you can learn how to make paper crane, you can learn almost everything from there.

Date of experience: February 17, 2017

Thumbnail of user jolandaj6
Netherlands
1 review
0 helpful votes
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June 7th, 2022

No way to contact them. Couldn't find a way. Meanwhile they're are censuring everyone, if they like their opinion? So, my conclusion is that Google has an opinion which everybody has to follow. No room for discussion, no room to contact them. It looks like maffia to me. If you look up videos on youtube, you get a lot of hits that doesn't match at all with what you were looking for. I'm getting so tired/annoyed with them.

Date of experience: June 7, 2022

Thumbnail of user fsdf1
France
1 review
4 helpful votes
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December 15th, 2021

Bring back the dislikes bring back the dislikesbring back the dislikesbring back the dislikesbring back the dislikesbring back the dislikesbring back the dislikesbring back the dislikesbring back the dislikesbring back the dislikesbring back the dislikesbring back the dislikesbring back the dislikesbring back the dislikesbring back the dislikesbring back the dislikesbring back the dislikes

Tip for consumers:
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Products used:
fdgdfggds

Service
Value
Shipping
Returns
Quality

Date of experience: December 15, 2021

Thumbnail of user bobs2029
Idaho
1 review
7 helpful votes
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January 26th, 2023

My feed started blasting me with "Are you gay?" ads involving cartoon characters. Quit targeting my kids and pushing your sexual orientations onto other people.

Tip for consumers:
Watch what your kids are exposed to on Youtube. They are obviously pushing their views to the younger demographic.

Service
Value
Quality

Date of experience: January 26, 2023

Thumbnail of user faih
Maryland
1 review
9 helpful votes
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April 5th, 2021

I am $#*!ing tired of no ending 40 minutes long advertising a company or scammers I never heard of... I'm now looking for different side to watch old shows. Deleting this forever

Service
Value
Shipping
Returns
Quality

Date of experience: April 5, 2021

Thumbnail of user fonncyal
New Zealand
3 reviews
3 helpful votes
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June 26th, 2023

Youtube has been self destructing for years, from banning people for no reason other than moderators just decide to not like people, to destroying their own search engine so vids you know are on there frequently wont turn up in results, to having majorly double standards such as allowing porn if the uploader labels it "art" but banning vids for showing historical footage, neutering the dislikes so you cant tell if videos are good or scams by user feedback, to now, where they have killed the block function so you cant shut out filth users, only hide their comments so they can still post on your stuff you just wont know what now
Godspeed to all other video hosting sites to get the users as youtube dies

Date of experience: June 26, 2023

Thumbnail of user hometowncc1
Arizona
1 review
0 helpful votes
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January 9th, 2024

They hate free speech. This is a platform ran people trying to suppress speech and trying to protect people's feelings. If you want your voice back go to rumble.

Service
Value
Shipping
Returns
Quality

Date of experience: January 9, 2024

Thumbnail of user plainr
Canada
3 reviews
21 helpful votes
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July 26th, 2016

The system is allowing anyone to copyright a piece of work that isn't in the video. A Youtuber named QuackityHQ had that problem, he looked at his videos and saw one was copyrighted and looked at which person copyrighted it and saw the video clip that was apparently in the video. It wasnt a clip in his video, it was a false claim and youtube just didn't care. Okay now to what is good about YouTube, there is a variety of videos, from series to makeup tutorials, this site has it all, it restricts porn, but if you have an account with 13 plus you can still watch VEVO but some of it needs to be censored.

Date of experience: July 26, 2016

Thumbnail of user moodies
New Zealand
1 review
2 helpful votes
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June 26th, 2016

Shopping online from new zealand I used to buy from Alloy on a monthly basis spending an average of US600 a month but ever since they started using currency conversion on their site their prices have now become ridiculously high. If the item is sold US10 which is roughly = NZD14 why does the auto currency conversion showing up as NZD48.00 that is daylight robbery... i now shop elsewhere. Pity... u have lost a valuable customer Alloy Apparel.

Date of experience: June 26, 2016

Thumbnail of user reds37
Australia
15 reviews
12 helpful votes
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September 13th, 2021

This site was ok many years ago where u could voice your opinion and let the world know the truth! Over the years its locked out so many loyal members for speak the TRUTH! I urge everyone to leave this rotten site and go Bitc hute or Odysee. Pootube stinks!

Tip for consumers:
go to $#*!ute or odysee!

Date of experience: September 13, 2021

Thumbnail of user caydenz
New York
2 reviews
1 helpful vote
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November 3rd, 2022

When my son turned 13, i allowed him to use the original version of youtube rather than youtube kids. A day later, i saw him watching a video of Mario from Super Bros in a SATANIC RITUAL! I was shocked. How could they allow such bad content on youtube!

Tip for consumers:
dont let kids under 18 use it. its demonic.

Products used:
None

Quality

Date of experience: November 3, 2022

Thumbnail of user justb23
Colorado
3 reviews
15 helpful votes
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December 27th, 2020
Verified purchase

What can I say it has everything. Science, History, Reviews, Computers, Cooking, and how to guides that help me with my Linux distros. When I was going to college youtube helped with everything from welding, math to geology, youtube always had something... Thanks YouTube and don't go any where I plan on going back to college and at my age I need all the help I can get!

Tip for consumers:
The more you use youtube the more personalize it becomes, still needs some work in that department.

Products used:
Video streaming

Date of experience: December 26, 2020

Thumbnail of user khristinak1
California
1 review
6 helpful votes
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April 8th, 2017

Are their jeans running smaller than usual? They FINALLY got the long length back and I ordered the same sizes as I always do and they seemed like they were TWO sizes smaller?

So annoying - they know they changed it up. WORN your customers so they don't waste their money sending back or time on top of it! This place SUCKS. I USE to love this store

Date of experience: April 8, 2017

Thumbnail of user daems
Philippines
17 reviews
114 helpful votes
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December 20th, 2014

It's fun to hang around in this website. I mostly watch it for laughs, music, and for pastime. It's great for, uh, procrastinating (hehe). It has some issues similar to GameFAQs, but most of are copyright related. The copyright lords like Viacom, WMG, UMG, Emimusic likes to strikes videos down whenever they can. And sometimes they strike for no reason at all.

Date of experience: December 20, 2014

Thumbnail of user harshm20
Australia
1 review
0 helpful votes
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July 21st, 2021

YouTube is an American online video sharing and social media platform launched by Steve Chen, Chad Hurley, and Jawed Karim in February 2005. Its users watch more than one billion hours of videos each day.

Date of experience: July 20, 2021

Thumbnail of user shelbyc10
Maryland
1 review
3 helpful votes
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November 11th, 2014

I never write reviews but Alloy really peeved me this time. First off, I ordered three shirts. I received an email saying that two had shipped and one was back ordered -- fine, that's okay.

What I received was a shirt and a dress. I sent the dress back and was charged shipping costs even though Alloy messed up, and then they proceeded to charge me again for the shirt I never received and canceled the order on the third shirt.
WTF.

Date of experience: November 11, 2014

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