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YouTube

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Overview

YouTube has a rating of 2.1 stars from 1,208 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about YouTube most frequently mention customer service, many ads, and free speech problems. YouTube ranks 299th among Videos sites.

  • Service
    306
  • Value
    287
  • Shipping
    186
  • Returns
    188
  • Quality
    286
Positive reviews (last 12 months): 13.3%
Positive
6
Neutral
0
Negative
39
View ratings trends
190
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How would you rate YouTube?
Top Positive Review

“Endless Entertainment with YouTube”

SOUMYA RANJAN B.
4/23/24

YouTube has become my go-to destination for entertainment, education, and inspiration. The platform's vast library of videos covers every imaginable topic, from music and gaming to cooking and DIY projects. I appreciate the diversity of content creators on YouTube, each offering their unique perspective and expertise. Whether I'm looking for a quick laugh, learning a new skill, or discovering new music, YouTube never fails to deliver. The user-friendly interface, personalized recommendations, and seamless streaming experience make it easy to lose myself in hours of endless entertainment. With YouTube, there's always something new to discover, and I'm grateful for the endless source of inspiration it provides.

Date of experience: 4/22/24
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Top Critical Review

“Full of animal abuse, YouTuber impersonators and scammers!”

Izzy S.
9/22/24

YouTube is a nauseating platform! Does anybody remember a video from 2011 of a girl in a red hoody tossing puppies in a river? Yah YouTube still has her video up on the platform! YouTube also allows dog meat videos on there too 🤢🤮 Along with people doing yoga butt naked and blurred porn even though they have a no nudity policy! I'm switching to Rumble! Rumble isn't full of disgusting and vulgar videos or users stealing YouTubers videos and channel names! People and parents do yourself and your children a favor and switch to Rumble because YouTube is not taking down this crap!

Date of experience: 9/22/24
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Reviews (1,208)

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Reviews that mention popular keywords

customer service (56) content creators (22) music videos (27)
Thumbnail of user davidw3012
Texas
10 reviews
15 helpful votes
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October 16th, 2020

YouTube needs to re-evaluate their community standards. Some comments are sexual in nature, and some are just gay! YouTube is not a very family-friendly site.

Tip for consumers:
Watch videos, but do not read the comments!

Service
Value
Quality

Date of experience: October 16, 2020

Thumbnail of user saada55
Morocco
1 review
3 helpful votes
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June 10th, 2020

Hello sir I am happy to communicate with you My name is Saad and I have a beautiful YouTube channel that specializes in a review and for this I want to review your marriage and display it to my followers and I will be happy to put your link on my Facebook page to committees After, thank you

Date of experience: June 10, 2020

Thumbnail of user jacquelinew24
Louisiana
10 reviews
11 helpful votes
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April 17th, 2016

ALLOY is a GREAT company in my opinion. Overall... NOW... I will say I did one time get one pair jeans that was waaay too tight in the ankle. And I couldnt get across my toes or ankle or whatever. So I sent them back... sad face... but otherwise I think they are pretty good... Yeah, as with all companies there are pros and cons. But. I love ALLOY... and they show great care "in my opinion" of how they try to help their customers. So rock on ALLOY. I love their clothes. I am 41. Dont look. At all but truth is I am. but I can shop from them without feeling like I'm trying to look like a teeny bopper or young twenty-something. But all the same if the shoe fits... lol I am also tall... height is 5.9 and half and weight is a little over 145 almost 150 mainly height. But I do or could stand to work out a little. To "tone". But otherwise their clothes are sexy. Fitting. Appropriate for my age group... Soo please give them a try... and again to each its own... I hope this helps someone... I will never say a company is perfect. But overall ALLOY isnt far from. SHOUT OUT to them LOOKING OUT for the TALL SLIM CHICKS... lol

Date of experience: April 17, 2016

Thumbnail of user andyp17
Missouri
10 reviews
220 helpful votes
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September 15th, 2015

YouTube is the best place for online tutorials! Whatever you need, whatever you don't know how to do it or use it - just go to the website and type it in. It saved me a lot of time!

Date of experience: September 15, 2015

Thumbnail of user oemisamili
Latvia
5 reviews
0 helpful votes
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November 3rd, 2023

I hate advertising while watching a video. I bought premium and now I watch series without advertising. It's really a pity that I have very few advantages with a premium account.

Date of experience: November 1, 2023

Thumbnail of user cristelc
Philippines
6 reviews
2 helpful votes
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January 14th, 2017

It is a great site. I can watch different videos that can help in my studies. At the same time it helps me to relax with their different musics. I love it.

Date of experience: January 13, 2017

Thumbnail of user toril23
Wisconsin
1 review
0 helpful votes
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March 3rd, 2020

Just stop deleting the views. BTS works hard on all their music videos. ARMY also works hard with streaming and their work just gets thrown to the side like it is nothing.

Date of experience: March 3, 2020

Thumbnail of user jessicab13
Massachusetts
53 reviews
313 helpful votes
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August 10th, 2011

Alloy is a wonderful clothing site because they cater to all sizes. As a plus size person myself, it's hard to find nice clothes that are actually worthy of wearing. Alloy has regular as well as plus size clothing including jeans, shirts, dresses, etc. Their clothes are SO cute. I absolutely LOVE the clothes sold on Alloy. Also, I like how you can choose the inseam of jeans/pants you want - short, regular, tall. Their descriptions of their items are very... descriptive, lol. Really though, LOVE their graphic tees, LOVE their super wide flared jeans, LOVE the loungewear. I also love how everything is categorized so nicely. Everything is broken down so if you choose, you can search for something by brand, inseam, fit, wash, etc. They also always have a clearance section with AWESOME steals. I always get lost in this section lol. They also have cute bags, jewelry, and accessories, and any order over $75 qualifies for free shipping! Can't beat that! Only gripe: Some of the graphic tees they have only go up to XL. I have had to pass up so many awesome tees because of that! :( But the site still rocks! :)

Date of experience: August 10, 2011

Thumbnail of user sebastianc103
Australia
4 reviews
4 helpful votes
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January 26th, 2022

Unfortunately, YouTube has gone from a decent website, to a trash website to protect children from bullying. Like I understand why you'd want to do that, but PEOPLE UNDER 13 AREN'T MEANT TO HAVE AN ACCOUNT IN THE FIRST PLACE.

Date of experience: January 26, 2022

Thumbnail of user skyes15
Virginia
1 review
4 helpful votes
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February 28th, 2020

You deleted over 50% of BTS On mv views. This is past ridiculous. Also why are videos released around the same time with less views and likes higher on trending than BTS On?

Date of experience: February 28, 2020

Thumbnail of user ss772
Minnesota
3 reviews
1 helpful vote
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March 15th, 2021

Its a good website for watching videos, in fact, the best. I love to watch youtube videos ad watch TheStradman, WhyBeAre, and others. It lets you watch any video uploaded on a click of a button, a tap on the phone, or a push of a button on a remote, or even a controller. Perfect for uploading informational videos, meme videos, gaming, craft videos, and etc. Though their reccomendation can be useless sometimes, its just a good site. And it lets you upload your own videos too! You can upload your own videos, without a special license or anything! All you have to do is sign up and ta-da! YouTube is a fun, good website I use almost everyday to watch videos.

Tip for consumers:
Any innapropriate video can be reported

Service
Value
Quality

Date of experience: March 15, 2021

Thumbnail of user mikeg1365
Colorado
1 review
0 helpful votes
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May 1st, 2021

Kinda difficult to enjoy, too many ads, pay to not have ads, stupid waste of time. Some body needs to take and make a site Just for ads who ever wants to look can pay to see.

Date of experience: May 1, 2021

Thumbnail of user jordanguerra888
Canada
1 review
0 helpful votes
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March 28th, 2023

Hi there, just giving everyone a heads up. The ads on YouTube are scams so beware. So do not click on them, YouTube won't do anything about it as the scams pay for advertisement

Service
Quality

Date of experience: March 28, 2023

Thumbnail of user selvab
India
1 review
0 helpful votes
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September 22nd, 2015

Amazing! http://www.getcocgem.com/ - I got free Clash of Clans gems here! Get yous too in less than two minutes! Everybody is already using free gems from here.(HCE478iqsU)

Date of experience: September 21, 2015

Thumbnail of user jamesk1863
South Carolina
3 reviews
5 helpful votes
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June 18th, 2021

They don't like what I say, so they deleted my account... I've been speaking my peace for 12 years and they never said a word. Now with no warning they terminate my account. $#*!S

Date of experience: June 18, 2021

Thumbnail of user jamese23
GB
4 reviews
14 helpful votes
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April 12th, 2013

Before Google took it over it was Brilliant. Now it's just full of adverts, full of dead links due to copyright issues. Never had that when it was not for profit.

Date of experience: April 12, 2013

Thumbnail of user bobjoeblowf
Australia
1 review
0 helpful votes
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August 18th, 2022

My card expired so I it reverted from youtube red to regular youtube & omg, its like they purposely make it glitchy so you singn up for red again.

No end of probfor 3 days, then when I tried to update my details it wouldn't accept my password.

So I reset it & still wouldn't accept it, so now I have to withdraw 24 hours to recover my account.

I've had enough, #$#*!youtube

Date of experience: August 18, 2022

Thumbnail of user nikok8
Germany
3 reviews
0 helpful votes
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February 18th, 2017

Entertaining, educational, or just "throw-your-brains-out" - its up to you - the service has everything. Very useful from the point of view of the average person.

Date of experience: February 18, 2017

Thumbnail of user secretk
Virginia
1 review
0 helpful votes
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July 14th, 2022

This service helped me land a job in 1 week. The resume process is easy. I has no troubles with this service. Also the customer service is very friendly and helpful.

Service
Value

Date of experience: July 13, 2022

Thumbnail of user sajda07akram
Pakistan
1 review
0 helpful votes
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May 29th, 2023

Hey Guys this is a review video for Smart Aliens NFT, SAS Tokens and their upcoming game as well
Firstly we will talk about how the smart NFT's will be helpful because they are unique and based on AI
The new initiative is very good and will be able to help,
The tokens will also be very good and will be of great use as it depends on the market
Also there is a fair buy for all system to buy the SAS tokens
All in all I am confident enough that this is amongst the next boom of AI
The smart you are the smart you become with the smart aliens initiative

Date of experience: May 28, 2023

Thumbnail of user laurar67
New York
1 review
3 helpful votes
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November 15th, 2015

It took over a month to receive two out of three items that I ordered. I still haven't received the third item after two months. I returned the two items because of poor quality and fit.

Date of experience: November 15, 2015

Thumbnail of user stever1636
New Mexico
1 review
0 helpful votes
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November 10th, 2022

I HATE ads! When I hit one I can't skip, I skip the video, after giving it a thumbs down.
Another majour complaint is I have a paid sub, and have noticed the selection is better in guest mode. A sneaky way to trick people into watching ad supported content? Hey YouTube-you're rich enuff. GET OFF THE GODDAMN ADS!

Service
Value
Quality

Date of experience: November 9, 2022

Thumbnail of user jellyj1
Alabama
6 reviews
35 helpful votes
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May 2nd, 2019

If people can't deal with criticism, they can falsely copyright strike people, such as punk $#*! Onision. They censor people WAY too much. They'll take down channels that are pro gun but won't take down a narcissistic psychopathic $#*! who has legitimately RUINED lives? Are you KIDDING ME? I definitely see why people on the right side of politics are pissed off about youtube. I don't give this site another 10 years before it shuts down. Good job, Google. Y'all always $#*! Things up.

Edit: Lol a lot of these negative reviews are about stupid $#*!. No one cares that your feelings are hurt just because someone doesn't like America. All Lives Matter would have never existed if Black Lives Matter didn't. When it comes to the healthcare system in America, no lives matter, especially if you're poor. Americans are selfish, and ANYONE who says "All Lives Matter" is a goddamn liar, including my own relatives. $#*! these butthurt people. I don't give a damn about BLM either. There's nothing but a bunch of $#*!s in the United States, crying mayonnaise tears. Once again, $#*! y'all.

Date of experience: May 2, 2019

Thumbnail of user nicholew5
Indiana
1 review
8 helpful votes
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October 25th, 2016

I haven't shopped at Alloy.com for almost a year due to being pregnant, but prior to that have shopped there for over 10 years. I was severely disappointed in my recent visit to alloy.com. I am 6'4" and this was the ONLY place I would buy my jeans and they had many options at reasonable prices. Now I find that they only have about 6-8 options in the 38" in inseam category and the jeans are over $50. I felt confident in having two young daughters destined to be tall that I would know where to get that pants that fit, now what. PLEASE BRING THE OLD ALLOY.COM BACK OR TELL ME WHERE I CAN FIND HER!

Date of experience: October 25, 2016

Thumbnail of user dhairyaa
India
1 review
2 helpful votes
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January 5th, 2020

Very well planned trip to Gujarat. In budget & planned according to customer's convenience. I would love to book more trips from ritual holidays in future.

Date of experience: January 4, 2020

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