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YouTube

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Overview

YouTube has a rating of 2.1 stars from 1,208 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about YouTube most frequently mention customer service, many ads, and free speech problems. YouTube ranks 301st among Videos sites.

  • Service
    306
  • Value
    287
  • Shipping
    186
  • Returns
    188
  • Quality
    286
Positive reviews (last 12 months): 13%
Positive
6
Neutral
0
Negative
40
View ratings trends
190
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How would you rate YouTube?
Top Positive Review

“Endless Entertainment with YouTube”

SOUMYA RANJAN B.
4/23/24

YouTube has become my go-to destination for entertainment, education, and inspiration. The platform's vast library of videos covers every imaginable topic, from music and gaming to cooking and DIY projects. I appreciate the diversity of content creators on YouTube, each offering their unique perspective and expertise. Whether I'm looking for a quick laugh, learning a new skill, or discovering new music, YouTube never fails to deliver. The user-friendly interface, personalized recommendations, and seamless streaming experience make it easy to lose myself in hours of endless entertainment. With YouTube, there's always something new to discover, and I'm grateful for the endless source of inspiration it provides.

Date of experience: 4/22/24
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Top Critical Review

“Full of animal abuse, YouTuber impersonators and scammers!”

Izzy S.
9/22/24

YouTube is a nauseating platform! Does anybody remember a video from 2011 of a girl in a red hoody tossing puppies in a river? Yah YouTube still has her video up on the platform! YouTube also allows dog meat videos on there too 🤢🤮 Along with people doing yoga butt naked and blurred porn even though they have a no nudity policy! I'm switching to Rumble! Rumble isn't full of disgusting and vulgar videos or users stealing YouTubers videos and channel names! People and parents do yourself and your children a favor and switch to Rumble because YouTube is not taking down this crap!

Date of experience: 9/22/24
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Reviews (1,208)

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Reviews that mention popular keywords

customer service (56) content creators (22) music videos (27)
Thumbnail of user kenyas1
Georgia
1 review
5 helpful votes
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April 25th, 2015

I returned some items because they did not fit properly. My account was credited for 126.04. I then reordered new items to continue business with this company. I also added 14.75 to cover the difference of my items= 140.79. I received 3 items totaling 88.70. While waiting over a month for these items to be sent to me I called to make sure I was still getting them. They told me that these items were discontinued and they were gonna issue a check for 31 dollars and some change. CUSTOMER SERVICE WE'RE RUDE AND HAD ABSOLUTELY NO IDEA OF WHAT CUSTOMER SERVICE WAS. There was no empathy for the customer who only hoped to receive what she ordered only to find out that they no longer carry these items. No courtesy call nothing. Just an idiot trying to out talk me on the other end. NEVER AGAIN!

Date of experience: April 25, 2015

Thumbnail of user rohitj49
Nepal
4 reviews
0 helpful votes
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February 19th, 2022

This site provides us the facility to upload videos. Videos are shown to the audience according to their intrest and your video too. You start getting paid once you crossed 4000Hrs watch time and 1000 subcribers, according to the audience's engagement.

Date of experience: February 18, 2022

Thumbnail of user suleymano2
Turkey
1 review
1 helpful vote
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May 11th, 2018

3 WEEK DİET: Shed Up to 23 Pounds in 21 Days
The 3 Week Diet was created by nutritionist, personal trainer, and author Brian Flatt.

This program comes with a money-back guarantee and promises weight loss results between 12 and 23 pounds in 21 days.
https://youtu.be/UoULMovZ26U

Date of experience: May 11, 2018

Thumbnail of user klassics
South Carolina
5 reviews
10 helpful votes
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May 28th, 2023

Today 5/28/2023, an owner of a YouTube channel made the stupid choice to attack me so I defended myself. Btw the idiot who came at me, uses the name FRAGMENTER. The butthurt foreigner decided to then play the victim card instead of accepting the consequences for his own actions & reported me to YouTube. Instead of YouTube backing up on their own citizen who was correct, they backed the lying foreigner & prohibited me from posting for a day. No worries though I'm going to report YouTube for 1st Amendment Infringement.

Date of experience: May 28, 2023

Thumbnail of user williamf394
Mexico
1 review
1 helpful vote
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October 5th, 2019

Excellent videos covering different subject matter. Why You Should Start Building Your Email List Right Now

Email is still the most powerful way to
Communicate online, hence why email marketing is
Still the most effective way to build your
Business online! Email marketing is also referred
To as list building. I say this again, this is the
Most important marketing activity one can do to
Make money online. Do not take this process
Lightly! This is the most important! Get this
Wrong and you won't make any money, NO
MATTER WHAT you are trying to promote!

Date of experience: October 5, 2019

Thumbnail of user karusunek
Samuel P.
Indiana
96 reviews
307 helpful votes
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July 6th, 2017

YouTube started as a great opportunity for anyone interested in creating interesting videos for others. Those which found great success started to make a living through their YouTube channel, offering interesting videos covering a wide range of topics. Over the past few years, there has become a war between a dying traditional media and online content providers which seem to do a better job of covering current events or entertaining the masses. As a result, YouTube has started to fall apart in the wave of advertisers pulling their interest from the website due to political pressure for mainstream media. Not only this, but YouTube's lack of involvement on their own website have made the website a feeding ground for those which want to use their DMCA system as a means to silent criticism or coverage of events which may have them in a negative light.

While there is still a lot of great content on the website, those that produce thought-provoking content are finding themselves gated out of advertising due to a process which determines whether content is eligible for monetization or not which doesn't take into consideration the actual content of the video. It is painfully easy for any company to prevent a content creator from being able to make money, making YouTube a barren wasteland for quality content in comparison to its glory days. YouTube claims to be making changes to fix these issues, but they have not taken any steps to prove otherwise.

Tip for consumers:
If there is a channel you really enjoy and want to see continue, I would highly recommend looking for ways other than watching their content to support them. Many channels have a Patreon you can contribute to, or simply purchasing merchandise through their affiliate link can help them continue to support themselves to continue making content.

Date of experience: July 6, 2017

Thumbnail of user katek8
Florida
3 reviews
16 helpful votes
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July 9th, 2012

Most of us try to keep track of all our favorite movies and TV shows but sometimes it's very difficult with most of our busy schedules. Netflix, Hulu and Sidereel are three of many sites that allow us to track the things that we want to watch. Watching our favorite videos online saved us money and time. We can watch something faster online since there are less commercials (usually saves about 15 min.) it's also cheaper than going to the movies or renting a video for a night. Using these sites we can watch them from anywhere in the world at a convenient hour.

Youtube is very helpful and it allows you to watch thousands of movies and videos instantly. But youtude is very unorganized so it always takes a long time to find a video. Most movies are broken up into many small clips and it's very frustrating when some clips can't be found. Youtube don't usually show recent movies and TV shows so it's not always very helpful. But overall it has a lot of things that we can watch so for that I would recommend it.

Date of experience: July 9, 2012

Thumbnail of user reedm
Mississippi
4 reviews
16 helpful votes
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May 24th, 2011

I love youtube.com for all my entertainmentt needs, and some of my needs for political information. I am amazed at youtube.com's huge collection of music videos, politcal debate videos, political fourum videos, and their huge collection of TV classic videos, and comedy videos. I could go on all day about how I love to use this website, but I won't even try to do that here. I am almost 62 years old, and I have found many videos containing music from my childhood. I have spent hours on this website, playing contemporary classic videos, and wonderful worship videos. My favorite Christian group on youtube.com is Hillsong United Singers. I think this website is one of the best ones on the web!

Date of experience: May 24, 2011

Thumbnail of user tyrellf4
Arizona
6 reviews
1 helpful vote
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September 11th, 2020

Youtube is the best website to watch content online, you can discover and learn about many different topics and there are outstanding youtubers out there

Date of experience: September 11, 2020

Thumbnail of user gracec280
California
1 review
9 helpful votes
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December 9th, 2020

Removing videos that do not align with YouTube politically is YouTubes favorite thing to do. Their constant censorship damages the creative objectives of the ap.

Date of experience: December 9, 2020

Thumbnail of user royb494
Canada
1 review
0 helpful votes
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November 19th, 2021

I cancelled a subscription a year ago and they just decided to charge my account 4 months of premium which I didn't get the first 3 months they just robbed my Apple ID now I need to make a new one and it seriously inconvenienced me and you don't even need to download the app for them to scam you $#*!ing thief's quick ripping me off and I hope nobody uses your illegal scamming business you rotten thieving pieces of $#*!!

Tip for consumers:
Don’t choose apple don’t download YouTube they will scam you and steal from you fraud you there bad news

Products used:
YouTube/Apple

Date of experience: November 19, 2021

Thumbnail of user miracleemenlke13
Nigeria
1 review
0 helpful votes
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July 26th, 2023

The deal is a one-year, adjusted franchise tag worth $10.1 million fully guaranteed and up to $11 million with incentives, sources told ESPN. The tag was adjusted to add a $2 million signing bonus, as well as the incentives, sources said.

The $909,000 in incentives includes an equal amount paid for three categories: 1,350 rushing yards and a playoff berth, 11 touchdowns and 65 receptions, sources told ESPN's Adam Schefter.

The deal does not include a "no franchise tag" clause, sources told ESPN, meaning the Giants can tag him again after this season. This is something Barkley and his team were hoping to receive.

This was quite a concession by Barkley to report on the first day of training camp for veterans. The Pro Bowl running back was already in the building Tuesday before 8 a.m. ET, a source told ESPN.

Showing up on the first day of camp alongside his teammates reinforces the perception that Barkley is a team-first player. It will limit the questions and drama that surely would have clouded Giants camp if he did not report.

Date of experience: July 25, 2023

Thumbnail of user amkar
GB
2 reviews
7 helpful votes
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June 17th, 2018

If I block someone on YouTube I don't want to see no trace of them. How is it that their channel comes up? That's the only think I don't like, it should mute them fully.

Date of experience: June 17, 2018

Thumbnail of user hdlsr
Angola
1 review
0 helpful votes
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March 14th, 2021

I advise you to follow and try this page, it is very good and helps a lot.
For those looking to harvest followers, they also help.
I say this because so far it has worked.

Service
Value
Shipping
Returns
Quality

Date of experience: March 13, 2021

Thumbnail of user rohanr85
Canada
1 review
1 helpful vote
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June 26th, 2022

Egyptians were white
Anceint hebrews were white
Jesus was white
Moors were white
Hannibal was white because white people said so.
If you don't agree other races or white people they will delete you from youtube. Then cyberstalk you to steam. I had sources of information, links and they still refused them. I tired to qoute from books my qoutes were deleted I tried to ask them questions my questions were deleted. I tried qoute the bible it self they were deleted. Youtube is a place of black racism

Date of experience: June 26, 2022

Thumbnail of user terryl38
Colorado
6 reviews
4 helpful votes
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December 28th, 2014

Always have had great shopping. Their clothing line has tall womens' clothing. Returns were easy. Have not had to return many items. Raised two girls with Alloy.

Date of experience: December 28, 2014

Thumbnail of user daniellaa1
Lithuania
1 review
0 helpful votes
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September 14th, 2016

Rock Hard Protocol guide really surprised me. https://www.youtube.com/watch?v=S5KjDvEZ_Ts it was full of information, this guide is really something new in ed niche.

Service
Value
Shipping
Returns
Quality

Date of experience: September 13, 2016

Thumbnail of user mikes155
Germany
10 reviews
45 helpful votes
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March 28th, 2013

I just love Youtube, it has so many channels and videos that you could stay all day on it. They should make a TV channel to run the newest and coolest videos, I'd stay 24/7 on it :))

Date of experience: March 28, 2013

Thumbnail of user chrisj34
Virginia
27 reviews
58 helpful votes
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March 9th, 2013

A very good website for sharing, and watching videos, but it is not organized very well. It takes a lot of time to find the video that I am looking for.

Date of experience: March 9, 2013

Thumbnail of user mikoajg
Norway
1 review
1 helpful vote
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December 1st, 2021

I used to love youtube, but now it's super restrictive and it lost its magic because of recent changes.
When youtube goes back to normal then it will edit this review

Date of experience: December 1, 2021

Thumbnail of user kordaik
Alabama
10 reviews
6 helpful votes
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April 23rd, 2016

Youtube is the best online thing its the sliced bread of video,, but if it had better profiles it could overthrow facebook,,, dangerous info Wait what if you merged with Facebook.

Date of experience: April 22, 2016

Thumbnail of user db201
Arizona
1 review
5 helpful votes
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January 25th, 2018

My experience with Alloy leads me to believe they are a scam. Their clothes are not sized properly, which means they must be returned, after which Alloy claims the return was not received on time--regardless of how promptly the package was mailed--which allows them to refuse a refund & issue a store credit instead. In addition, this allows them to charge restocking fees, which they charged even on an item they never shipped, & which they also refused to refund. I tried to use the remaining balance/store credit many times, but the # they gave me never worked. Each time it failed, I asked for a refund which was refused. I was actually told the store credit had no monetary value, so a refund was not possible. It wasn't until I got the Attorney General's office of both Pennsylvania & New York involved that the money they so willing took from me actually had monetary value again, & it was suddenly possible for Alloy to issue me a refund check. Coincidence? I think not. Do yourself a favor & stop wasting your time calling Alloy until after you know the attorney generals of PA & NY have contacted them (they will send you written notification). You will be surprised with how cooperative Allow suddenly becomes!

Date of experience: January 25, 2018

Thumbnail of user jjammerd
Texas
25 reviews
195 helpful votes
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December 31st, 2009

I could get lost in YouTube for hours on end. I think that TV stations and the like should allow clips on YouTube. Like So You Think You Can Dance? I always want to see dances that I love again and since that show cannot put out a great DVD with the ones I like I think the next best thing is to have YouTube have them up. They could even put commercials in there... short ones. 8 seconds.

What I really love are the people I follow who give commentary on what they have heard int he news, movie reviews, people who have skits, or those that sing really good with covers and their own stuff. Youtube has nasty commenters, but I don't read the comments often nor do I make comments that often. I vote. I think that it's great to see videos run freely like this.

YouTube is one of those sites that is a double edge sword. People just have to know how to handle it and it can be a great tool. And just like the internet it has dark spots that many should just avoid all together. Don't let those dark spots suck you in like political spite or angry speech. Stick to the real and the happy. Don't anchor yourself with cynical thinking that could so take you in a direction that you don't want to go in.

Oh and I love finding clips of old cartoons I haven't seen in a really long time. Love that.

Date of experience: December 31, 2009

Thumbnail of user fayl31
New Zealand
1 review
1 helpful vote
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May 13th, 2021

Why do they have nothing 2 report animal abuse like wtf other countries watch youtube beside usa and we do not believe in animal cruelty shame on YouTube just shame on youtube how stupid that u can't report animal abuse they should be ashamed of them self's like wtf its animal abuse doesn't usa count animal abuse as a problem so disgusting that YouTube does nothing at all no report animal abuse nothing disgusting just disgusting

Service
Value
Shipping
Returns
Quality

Date of experience: May 13, 2021

Thumbnail of user msn2
Oregon
8 reviews
36 helpful votes
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October 13th, 2015

YOUTUBE CHANGED when google bought it out. Nice choices of videos, ok functionality (a bit blurry usually though). BUT if you want to do more than watch- you have to sell your soul to google and register and link to google plus, etc. Toooo many registration and privacy invasion issues!
They are totally exploiting all users as much as possible, with all the tracking and data mining they do to you, if you allow them.
If you do NOT sell yourself to them with all your private personal info and total 24-7 tracking of your activities all over the web, then you don't get to use the comments section or even post on your own channel! In other words you can ONLY use youtube to watch videos, period.
ALL FOR GREED AND THE LUST FOR PATHOLOGICAL SPY CAPABILITY.

Date of experience: October 13, 2015

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