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YouTube

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Overview

YouTube has a rating of 2.1 stars from 1,208 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about YouTube most frequently mention customer service, many ads, and free speech problems. YouTube ranks 301st among Videos sites.

  • Service
    306
  • Value
    287
  • Shipping
    186
  • Returns
    188
  • Quality
    286
Positive reviews (last 12 months): 13%
Positive
6
Neutral
0
Negative
40
View ratings trends
190
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How would you rate YouTube?
Top Positive Review

“Endless Entertainment with YouTube”

SOUMYA RANJAN B.
4/23/24

YouTube has become my go-to destination for entertainment, education, and inspiration. The platform's vast library of videos covers every imaginable topic, from music and gaming to cooking and DIY projects. I appreciate the diversity of content creators on YouTube, each offering their unique perspective and expertise. Whether I'm looking for a quick laugh, learning a new skill, or discovering new music, YouTube never fails to deliver. The user-friendly interface, personalized recommendations, and seamless streaming experience make it easy to lose myself in hours of endless entertainment. With YouTube, there's always something new to discover, and I'm grateful for the endless source of inspiration it provides.

Date of experience: 4/22/24
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Top Critical Review

“Full of animal abuse, YouTuber impersonators and scammers!”

Izzy S.
9/22/24

YouTube is a nauseating platform! Does anybody remember a video from 2011 of a girl in a red hoody tossing puppies in a river? Yah YouTube still has her video up on the platform! YouTube also allows dog meat videos on there too 🤢🤮 Along with people doing yoga butt naked and blurred porn even though they have a no nudity policy! I'm switching to Rumble! Rumble isn't full of disgusting and vulgar videos or users stealing YouTubers videos and channel names! People and parents do yourself and your children a favor and switch to Rumble because YouTube is not taking down this crap!

Date of experience: 9/22/24
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Reviews (1,208)

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Reviews that mention popular keywords

customer service (56) content creators (22) music videos (27)
Thumbnail of user dylinh
Virginia
0 reviews
0 helpful votes
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June 26th, 2022

Best website i ever use in my life i recommend this to everybody. And you get a lot of subscribers love this wedsite.

Tip for consumers:
use it its FREEE

Products used:
shoes

Date of experience: June 25, 2022

Thumbnail of user kb84
Washington
1 review
4 helpful votes
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December 5th, 2015

Horrible customer service. Mixed my order up and got it wrong. I was lies too. Hung up on. And to top it off they wanted more money lol

Date of experience: December 5, 2015

Thumbnail of user juanv2
California
6 reviews
1 helpful vote
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September 13th, 2012

Love it. At first I thought google made a mistake in buying youtube, but now I see it was a good idea since they can play ads in front of the videos.

Date of experience: September 13, 2012

Thumbnail of user vlads20
Ukraine
3 reviews
4 helpful votes
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May 1st, 2018

Everyone enjoys YouTube and there is a reason. Very nice interface. Friendly policy and excellent content!

Date of experience: May 1, 2018

Thumbnail of user katiea234
New York
1 review
0 helpful votes
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April 14th, 2022

Bro why did they have to ban it in are school i am going to pump a fat load in to the goblin you call a mother

Date of experience: April 14, 2022

Thumbnail of user theedgelv
Nevada
1 review
3 helpful votes
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September 26th, 2023

Watch youtube every day. So sick of them blocking content they dont agree with. They are whats wrong with corp america today

Products used:
not a product its a service that sucks

Service
Value
Shipping
Returns
Quality

Date of experience: September 26, 2023

Thumbnail of user hunarstudent18
Pakistan
1 review
0 helpful votes
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October 21st, 2022

This is so much helpful and enjoyable. They are working nicely are giving their best. Best wishes for them!

Date of experience: October 21, 2022

Thumbnail of user richardt8
Pennsylvania
4 reviews
14 helpful votes
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May 22nd, 2012

First i was watshing videos from infowars. Com on the site and after a whyal of shareing video links on facebook over a few months youtube took it apon them salfs to set it up so i couldnt get into my account and ever time i tryd to login i keeped geting a msg saying that i have to make a new account so i did then i loged out of the new account when i found out that i could use my old then i shared links for a few links agen like endgame and then after a whyal youtube delleted my account but if you sharch trevethan******* you can find my videos still on youtube.com

Date of experience: May 22, 2012

Thumbnail of user nonebody71
Indiana
4 reviews
6 helpful votes
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September 3rd, 2023

I hate YouTube and Google as a company. There are so many ads. And stop age restricting my videos, YouTube. Kids already swear 38 times a day.

Service
Value
Shipping
Returns
Quality

Date of experience: September 3, 2023

Thumbnail of user ag374
North Carolina
1 review
0 helpful votes
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October 26th, 2023

I posted this: https://en.wikipedia.org/wiki/Uganda_Scheme

This is how the U.S came up with the idea to enslave BLKPOC worldwide, tried to install the Russians (Caucasus Mtns.) who practice a form of Judaism, as FAKE (White) Jews in Uganda to play them off as the real ones. The REAL JEWS are AFRICAN. Their existence was documented in the 1600s in the Library of Congress in the Sehel Region of Africa. The fake Jews didn't wanna be close to what they refer to as N/88as, so they started killing the BLK Palestinians. YouTube won't allow me to post ANYTHING like I'm trying to figure out WHO YouTube is PROTECTING from me? Plus, that's scary that they control TRUTH & ALLOW MIS & DISinformation.

Products used:
Their HEAVILY CENSORED videos

Date of experience: October 26, 2023

Thumbnail of user randywallace733
Florida
1 review
0 helpful votes
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December 14th, 2023

I was at a friend's house and was watching some youtube videos. The next day I was at my house and wanted to show my girlfriend a couple funny videos I watched previously. I typed in the exact same search words and like SEVERAL times before wouldn't you know, can't find the video, itll show me a bunch of censored videos of the same thing I'm looking for but not the exact video. My account is for 18yr of age and older so it should show up when type it in. It's really frustrating to be honest. Youtube makes a crap load of money and still has a lot of BS going on... are yall sleeping or what!? Why do you make it so hard to find the same videos that's been up for years with the same search by names. And another thing, alot of people i know plus MEEE! PAY YOUTUBE MONTHLY! To have AD FREEEEEE! VIDEOS! So why are channels like law and crime network and active self defense adding ads into the videos itself. The videos don't stop and go to the ad, they integrate it in the video itself! I don't think that's right. If I pay for NO ADS then please don't double play me. Me and all my buddies around 45-50 of us are thinking about ditching our monthly subscription because why pay for no ads, if we're still going to have to watch them. Hopefully someone can resolve these problems with youtube before youtube becomes a thing of the past! We see how quickly things can change these days so... I can't believe I have to bring all this up to a multi million dollar company, are yall sleeping or what at work? Hire me, I'll definitely help make youtube a way better and user friendly experience!

Value
Quality

Date of experience: December 14, 2023

Thumbnail of user lexr12
Germany
3 reviews
2 helpful votes
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October 25th, 2019

Everything is good, but the privacy isnt save at all, fingerprinting like history reading and more to identify the user makes you like a book.

Service
Quality

Date of experience: October 23, 2019

Thumbnail of user bobt855
Illinois
1 review
0 helpful votes
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March 15th, 2022

Why take down the Nelk boys pod cast with trump they deserve lower then a 1 star. YouTube should not take stuff like that down.

Date of experience: March 15, 2022

Thumbnail of user crateurd
Tunisia
1 review
0 helpful votes
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April 18th, 2021

It help me to get more followers in a few days and more likes so it's a perfect experience. I like it

Service
Value
Shipping
Returns
Quality

Date of experience: April 16, 2021

Thumbnail of user angrya18
Zimbabwe
1 review
1 helpful vote
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July 1st, 2020

Youtube is so unfair to BTS. They always freeze and delete our views but don't do it to other groups.#YouTubeIsOverParty

Date of experience: July 1, 2020

Thumbnail of user pieroc3
Peru
2 reviews
1 helpful vote
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May 9th, 2019

It is a channel that is just beginning and needs support, if you are a person who likes terror, I invite you to follow the channel, thank you.

Date of experience: May 9, 2019

Thumbnail of user user2190
Egypt
1 review
0 helpful votes
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March 26th, 2021

This site is the best website to support you to grow your work, and i use it very much, very good, true

Date of experience: March 26, 2021

Thumbnail of user henrys645
Maryland
1 review
0 helpful votes
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March 10th, 2022

I'm a small content creator... BUT WITH SUBPALS, I can get the growth I need. You literally only need to sub to a couple people and bam! You get instant growth!

Date of experience: March 10, 2022

Thumbnail of user himekow
South Carolina
1 review
0 helpful votes
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December 15th, 2022

I really suggest this if you are struggling with your channel! It doesn't steal your money and all the subscribers are real!

Date of experience: December 13, 2022

Thumbnail of user nikhils43
Nepal
5 reviews
2 helpful votes
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June 28th, 2020

This app is very good and you like this app so much many videos i have seen from this apps so interesting video

Date of experience: June 27, 2020

Thumbnail of user dimac9
Georgia
1 review
0 helpful votes
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February 17th, 2022

Great for everyday news and fun to you and watch movies and listen music stay on top of the game great for everything

Tip for consumers:
Nothing ales

Products used:
Oil

Service
Value
Shipping
Returns
Quality

Date of experience: February 17, 2022

Thumbnail of user jescoolj
RU
1 review
2 helpful votes
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September 30th, 2019

A huge amount of advertising on video clips, sometimes you have to skip and refresh the page 4-5 times to skip, there are a lot of problems on the PC version, especially about the interface and design, they create a new large and inconvenient interface that is no longer needed by anyone, the old ( the classic mode) was perfect, it was beautiful, minimalistic and even in geometry, it could also be scaled up and down to fit any size of the monitor, but that's not all the problems, recently the function of internal chats on YouTube was removed, approximately 90% of users with "support.google.com" were opposed, but they still removed the chat feature. Do you think this is all a problem? (no), here's another one: on the YouTube page, where you see your recommendations and videos, the new YouTube design is now, and when we go to the creative studio, we see a partially new design, but if you go to some functions (for example: all broadcasts or phonetics) we'll see the old classic YouTube design, the question is why did Google roll out the unfinished design so which is worse than the old classic design?! In general, there are a lot of problems, I could still touch on the topic of "Live Broadcasts" and the chat, which starts to lag when you open the emoticons function, but this is a completely different story... :) (now I can conclude for myself, YouTube It was very cool right up to the moment when they added a new terrible and big design that is bloated to the full screen), thanks for reading my review, I indicated only a small part of the problems, but still, I hope this helped someone. (I'm a very old YouTube user)

Date of experience: September 30, 2019

Thumbnail of user moulieshj
India
11 reviews
32 helpful votes
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June 8th, 2015

We can not only watch videos on youtube we can earn money through youtube.we can get antivirus softwares keys in youtube

Tip for consumers:
WATCH YOUTUBE AND LEARN MANYTHING

Service
Value

Date of experience: June 8, 2015

Thumbnail of user 651alan
Texas
1 review
0 helpful votes
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September 8th, 2023

Tech support is impossible to find.

Restriction on NFL ticket is rediculous. Been supscriber for 20 years, but i am not subscribing this year.

Tip for consumers:
reasonable service. you guys are idiots!!!

Products used:
directv!!!!

Service
Value

Date of experience: September 8, 2023

Thumbnail of user xavierp41
Indonesia
1 review
0 helpful votes
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July 20th, 2021

Thank you for giving me a subscribe, i need seven hundred more subscribe, can you help me to get 1000 subscribe

Tip for consumers:
Tips

Products used:
Shop

Service
Value
Shipping
Returns
Quality

Date of experience: July 19, 2021

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