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YumeTwins has a rating of 4.2 stars from 324 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with YumeTwins most frequently mention cute items, subscription box, and customer service. YumeTwins ranks 12th among Subscription Shopping sites.
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Ordered many boxes and I'm never disappointed: Love the cute and kawaii goods everytime, not that expensive although the shipping can be a bit expensive but pretty fast for my experience: very good experience I recommend!
I signed up because I wanted a Ghibli extra they advertised. The box showed up, and it didn't contain any of the extras. It took a complaint and a "courtesy" from their customer service to get what I had already paid for. Most of the boxes went straight into the trash, with some items being able to be donated at least, most of it was simply cheap, unusable trinkets. When I thought I was finally done, they charged my card without authorization and then could only give me an equivalent store credit. WAT? Terrible customer service, fine little knick knacks. Save yourself the trouble and go to the dollar store.
I signed up because I wanted a Ghibli extra they advertised. The box showed up, and it didn't contain any of the extras. It took a complaint and a "courtesy" from their customer service to get what I had already paid for.
Most of the boxes went straight into the trash, with some items being able to be donated at least, most of it was simply cheap, unusable trinkets.
When I thought I was finally done, they charged my card without authorization and then could only give me an equivalent store credit. WAT? Terrible customer service, fine little knick knacks. Save yourself the trouble and go to the dollar store.
Ordered many boxes and I'm never disappointed: Love the cute and kawaii goods everytime, not that expensive although the shipping can be a bit expensive but pretty fast for my experience: very good experience I recommend!
I started subscribing to their snack box of the same company, I decided to mix things up and gave their kawaii box a shot instead. And what a find it was! The April box is just as awesome as their other stuff. Now, I'm diving into rearranging my room, packed with all their cute kawaii goodies.
Products used:
TokyoTreat and YumeTwins
My 6-year-old granddaughter adores the adorable items and learns about Japanese history through the booklet. It often brings back memories of my late dad's service during that time. It's heartwarming to share these moments, bridging generations and honoring our past. I subscribed to Yumetwins for another year, excited for more enriching experiences with my granddaughter
Products used:
Yume twins
I've been subscribed to Yume Twins for 18 months and my desk is totally decked out with the cutest stuff now! My plushie collection has also doubled. My favorite items are the useful ones, like the lunch boxes, jewelry case, desk calendar... Every month is more fun thanks to Yume Twins!
My only feedback is that I miss the illustrated anime covers the booklets had in 2022. Still love the booklets though, the graphic design is so great and it's fun reading about Japanese culture!
Products used:
Almost everything they send! The list is long. Lunch boxes, pens, stationary, tableware, jewelry case, bath bombs, squish toys... just to name a few!
I love getting this box every month. Everything is always super cute! They offer a lot of perks along with the box, like sign up and upgrade bonuses which I've taken advantage of and really liked. I've included a picture of some of my favorite things from a few past boxes.
The box arrived within 2 days all the way from Japan to Europe. I didn't expect it so fast especially during the pandemic. This is my first box and I'm pleasantly surprised about the content. The products arrived in perfect condition and are of great quality.
If you are fan of kawaii and cute things, this is your box! This is my first month and I'm in love with it! It arrived on time and it's a really good deal for all the goodies that you receive, thank you so much!
Products used:
All of them
I've had various different subscription boxes but this is by far the best one. It is cute, kawaii and functional. There are exclusive items that I cannot purchase in my country. I love getting a surprise through the post every month.
Love Yumetwins! Every box is like a mini birthday present. Each item is so cute and so neat. It's not like some boxes where you literally get some tiny cheap dollar toys. They're all well made, adorable, and most of the time, useful for more than just looking at. Definitely going to renew my annual box in 2021~
Products used:
Premium 12 month subscription service.
First time with Yume Twins. Easy sign up and delivery process. The April 2021 box arrived early and in good condition. Everything in it is so cute! I can't decide what item is my favourite! Highly recommend
Products used:
Everything
Fast shipping, cute items - can't wait for next month's box! The fact that they have a rewards system and giveaways for subscribers is also really cool, its nice to be rewarded for being a loyal customer.
Products used:
Mug, socks, plushes
Product is amazing and decent arrival Time, i suppose if i had a complaint it'd be the nearly non existent tracking. Sure they give you a number to track but tracking it 2 times bow has said nothing but can't track or they aren't in service area. Every time I attempt it. But other than that everything's perfect
The idea of cute goodies from Japan is amazing! However, the company is so money hungry it is ridiculous. You have to pay for insurance so that if the box gets lost in transit you can get a refund or another box. Any other company would be happy to replace it no matter what. Not to mention their customer service is awful as well. They only give you copy-and-paste responses and just tell you to wait until they finally tell you Too bad you didn't buy insurance. Sucks for you'.
Don't gamble your hard earned money on this. It really is not worth it.
I love this box. I gave it 4 stars because I originally ment to order only one box as a trial and ended up with an entire year and they would not refund me at all, even tho I hadn't received a box yet.
However other than that, it's been so fantastic. I love the items, even if they have been about things I didn't know existed it's just happily expanded my horizons and the majority of the items are actually practical and things I can use on a regular basis on top of being kawaii.
Products used:
Monthly mystery box
I love everything I get from YumeTwins! All items are high quality and definitely worth the wait! The price is fair for everything that comes in the box, and you even have more chances to win extra prizes or goodies with bonus codes!
We signed up because my daughter is Pokemon obsessed and we hoped that would be a theme to one of the boxes. So far, no luck, but she doesn't even care. There have been so many adorable items and some of them have introduced to new fandoms!
I really love the box cause it always comes with many cute/useful items, really worth the money! They also have a new theme every month and the shipping is (mostly) on time, never had any problems with that^^
Each month is such a treat, I've gotten some seriously cool and amazing things! It's so nice to have something to look forward to. The items are so unique and adorable and you can't find them elsewhere. I really love getting these!
They offer some really nice boxes with different themes. My favourite is the Ghibli picnic box. I love the usable and cute items that comes in the different boxes. Most of this we can't get elsewhere. It is a fun surprise each month. Try it out and be surprised.
I love the boxes I get because everything is practical and usable in some way. Constantly getting toys is fun enough but after while I don't know where to put them. With this box I have found a place in my everyday life for pretty much everything I get out of it.
I recently started my subscription and I really love the goods you get with each box! Even if you don't like an item, they always make good presents for friends, so it's not like you have to throw them away :D really worth the money!
I love getting this box, it comes with super cute themed stuff every month. The price feels perfect for what you receive monthly and I haven't really disliked anything that I've gotten. I actually use more of the items I receive in this box than I have with any other subscription which is a huge plus because those other subscriptions just gather dust in my house! Well worth giving it a try, which is what I did and now I just got my 4th month!
I love the boxes and have been getting them off and on since 2016, however lately the charge through customs is making me rethink the subscribtion as although the items are cute I dont think their almost 80 dollars month cute
I've been subscribed for 4 or 5 years now and and I'm just more and more disappointed every month. I've skipped most of my boxes over the past 2 years. They claim 5-7 items, it's usually 5, September was the last box to even have 6, before that is was February, go back two year none of them have 7. Pricing has gone up, I feel like variety and quality has gone down. They started making custom items, I don't think anyone asked for that, so instead of a licensed character, you get some random thing they've come up with. The boxes seem really padded at this point, it feels like "here's three things that were thought out and here's 2 other random things to get to our 5 minimum."
The March '23 box was the Mega Mystery Box, which was literally them just dumping overstock product. I bought it delusionally hoping I'd get something neat. How wrong I was. The Nezuko and Snorlax are literally overstock from their Demon Slayer box from March '21 and their "Game Land Adventure" box from November '22. The other three are literally item pulled from their crane game site, they still have the little prize stickers on them. I mean maybe I just got unlucky and someone out there got a really cool figure or gacha but I got crap.
The sad thing is this was my first subscription box and customer service has been really good to me over the years. I feel bad canceling. I've been putting it off for a while, but it's kinda garbage. Like every few months I'll see a box and be like "Oh this might be fun" but I always end up going "Why? Why do you keep giving them money for this crap?"
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