About the Business
Zadig&Voltaire is a distinguished French luxury brand known for its effortlessly chic ready-to-wear fashion. Offering a diverse range of stylish apparel and accessories crafted from premium materials, the brand emphasizes sustainability through its VoltAIRe program while catering to discerning fashion enthusiasts globally.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Similar Brands to Consider
View all
Peter Millar
BCBG
The Anjelms Project
A Bathing Ape
Karl Lagerfeld
Frame
Elizabeth Suzann
Tradlands
Luca Faloni
By Malene Birger
Selfedge
Dana Foley NYC
Reviews Summary
The company exhibits significant weaknesses in its online order fulfillment and customer service. Customers frequently report order cancellations due to poor inventory management and express frustration over the lack of accessible customer support, including unresponsive email communication. Conversely, there are indications of satisfaction with in-store purchases, where customers appreciate the availability of products and prompt service. Overall, the feedback suggests that while the company may have quality offerings, their online service fails to meet customer expectations, highlighting a critical need for improved inventory accuracy and customer support mechanisms.
This summary is generated by AI, based on text from customer reviews
Placed three separate orders and each of the orders was canceled within a few hours. They don't know what they have on hand, and don't have real time inventory analytics. They do not have a customer services number that you can call, and they do not respond to emails with an actual response- just an automated we got your letter. Do not waste your time with Zadig&V online ever. I was lucky they canceled- I was able to order from my local store and got my order less than 24hrs later. Also, Bloomingdales has a ZV in their store so you know what you are actually getting. The key word being getting what you order. Stay away from the online store- which has negative reviews on the BBB site.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members