Zagg

I asked for warranty replacement and paid $9.99 for shipping on their site due to installation issues the first time and didn't wanna drive to the closest zagg location (30 min drive - and they charge $8 installation fee anyway thinking must well order online…). Nothing came and no emails nothing for a week so I logged in again only to see a canceled status. The replacement was canceled without any notice! Great. Thinking there might be an error from the system I ordered again and another week later it was canceled again without any notice. Then I finally contacted via chat and spoke with Derek - now they said they need a copy of the receipt before anything could be placed and I actually couldn't find now. If this was the process why don't you mention it in the beginning rather than letting people place replacement orders and then no communication comes out after that? And now you are saying oh wait you are doing all that for nothing. HUH? No apology for cancelling the orders whatsoever and he sounded like he didn't care either and told me to go to Best Buy to try to get a replacement. Aren't u the one who's suppose to be sending one? And I used the phone with no shield for 2 weeks just for this. So I told the guy I can mail the old one back rather than finding the receipt at the moment to proof that I am not trying to sell it or anything and with the $9.99 shipping cost you would think that would cover the manufacturing cost any way. No luck! If u think u may need to use their warranty - Save the receipt and laminate it, paste it onto your bedroom wall - do whatever before u try to get warranty from them and oh even with a receipt theres the $9.99 shipping OR $8 installation fee to replace it. Not sure if that's any kind of warranty at all and I am done dealing with this company.

Ps: this is for an iPhone 14 screen protector, since it just got released this month so it could not have been over the warranty period.

Purchased a ZAGG screen protector for my new watch, installed screen protector on Watch and it was all scratched up! Contact ZAGG customer support and after 3 total attempts they finally responded and agreed to send a replacement. Received replacement and it was wrong size ( I purchased 45mm and they sent 41mm) After several atttempts they responded with a "sorry will send another" it has been over a week and it still shows "awaiting fulfillment" It has now been 3 weeks and I have no screen protector for my new watch. They will only respond after several attempts! Told me I'd receive email when shipped which I never received on incorrect item, said they would ship out FedEx so I'd receive quicker, that's great but if it's been a week and they haven't even filfulled order yet, that shows how much they value customers. Going to purchase from Bodyguardz they know how to treat customers! They can keep my money, won't issue refund, and they can keep their screen protector. This is the 2nd time they provided lousy customer service! I purchased a screen protector for my iPad. It developed white specs in glass. Called to have replaced, they told me they no longer make that replacement! When I questioned them how they were going to provide new protector under warranty and insisted they do something they said they'd have one specifically cut to fit. After a long wait I received a thin piece of plastic cut in 2 pieces so that there was a line down the middle of my iPad. I called said they'd send another out which was same way! Try using a iPad with a line down the middle! 2 for 2 in lousy customer service. Stay away, I will never use this company! Check out other reviews, buyer beware!

1- InvisibleShield Glass XTR Apple iPhone 13 Pro Max (Case Friendly)
It's work exactly great with great quality, no bubbles, but not exactly fitting edge to edge. However I am pleased with it.

2- Crystal Palace Snap Apple iPhone 13 Pro Max (Clear)
Its nicely sat with great quality for the kind clear case but it's bit tight for first time use, but after couple times put on off
It's becoming easer to use.
It's fit exactly with phone's edge. You can hold phone very well.

Finally; with this case my 13 pro max phone holds very well with
(Belkin MagSafe Car Vent Mount PRO Phone Holder for iPhone 13,12, Pro, Pro Max, Mini)
On my car.

I keept Shopping from Zaqq for the quality reason.
But I hope Zaqq gives promotion often towards purchasing future.

I called Customer Service, I waited for 10 minutes
Ms. Renee follow up with me via detailed email also; she provided me with promo code for use in case of return item.
Over all I decide to give a review to ( zagg) after how many years of business with them.

I hope my review is helpful.

Horrible replacement policy. Never in stock. They say they will notify when back in stock. Chalk this one up to ripoff

Hinges broke after 6m, major hassle to get the warranty then replacement breaks 6m after again. Once again bad support from the brand.

It is the good sarvesh and fast delivery so good nice product and good quality and low price and my experience with the company is very good

Terrible service, no support. Unable to contact. Neither their website or their phone number works.

No complaints... excellent products... awesome quality... On time delivery... Can't go wrong.

I order NEXT DAY AIR by 10am, TWO DAYS LATER, THEY ARE STILL PROCESSING. Nobody to contact. NOTHING!

Un excellent magasin. Grand choix de produits, prix raisonnable, personnel compétent. J'ai été agréablement surpris par la période de garantie. Maintenant, je vais acheter ici plus souvent