Zappos

I ordered some extra wide walking sandals, which are very comfortable, leather uppers, and the way they are designed, they'll always FIT. All the straps on the shoes are adjustable. I was amazed when my shoes arrived within one day, and I didn't request any special handling. Zappos has excellent customer service.

I bought some foot petals to try and accommodate a couple of shoes I have. They shipped very quickly and it arrived quickly but for some reason didn't email me a shipping confirmation. I'm used to that from 99.9% of online retailers as it's extremely helpful in tracking something that's being delivered to a work address, for example.

Zappos is legit, there is a reason they have so many positive reviews. I ordered 3 pairs of shoes so far from them, and I will continue. I had a question about an order and I actually got a live person on the phone! So rare these days. They don't outsource their customer service and keep the jobs in the US, so I am all for that. This is one site I definitely trust.

While you can find a better price on shoes and a better selection elsewhere, overall Zappos offers a fairly pain-free shopping experience. Be sure to read the reviews of the shoes/clothing before you buy as they can help you decide whether the item will fit or function for you.
Customer service is good and unlike some auction sites, you can return the shoes easily if they do not fit or have something wrong with them.
Shop around though if you are looking for a bargain as a lot of their shoes that they say are up to 60% off retail are actually a third or more expensive than at other sites.
It is still one of the easiest and most convenient places to shop if not always the cheapest and the free shipping and delivery within a few days guarantees you will have the shoes/items when you need them and not two days after the event!

Perfect for every shoe whore - i love this website! It''s so easy to shop for shoes here. You can narrow it down by size and color and style of shoe, or you can just browse around in general if you're not looking for anything specific. The best thing though is that returning stuff is free! So, i usually will get something in a few sizes, figure out if i like the shoe and which one fits best and return all the rest. It's been great though for browsing to find the perfect shoe when i know the style and color i want, and they have a wide range of prices, so you're bound to find a pair for the right price too!

I had a really good experience with zappos. I ordered some boots! They fit perfect and are exactly what I expected. I read some reviews that people think they have gotten used shoes in my case that didn't happen they were brand new. Also the shipping was awesome. Nordstrom has always been the best shipping in my opinion but zappos was just as good and on top of it getting here fast it was free and living in Alaska I don't get a lot of free shipping.

Zappos is the bomb! They have free shipping to and from your residence and it beats going to the store to try things on. Their packages arrive so quickly, its incredible. I have had only positive experience with Zappos and recommend them highly for anything, but especially shoes and dresses.

I love Zappos! Free shipping in most cases, and free return shipping if it doesn't work out. I have purchased numerous shoes and a couple of handbags from Zappos. I have kept most because the descriptions are very good and stuff is usually as described. The few that I have returned were easy returns. Did I mention free return shipping? And the money is refunded promptly. They also have a really good selection and lots of search options. The pages load quickly even with all the thumbnail photos. Love you Zappos!

I adore Zappos. Free shipping when you become a VIP member, and free returns for everyone. This is a company I love to support. The CEO is a nice man, and the employees have FUN while working. I read a long article about the owner, and he sounds like a great guy... If you have never been there, I would say GO! It's fun and they make it easy to find what you need. I have a pair of New Balance shoes on their way as I write this!

I really like Zappos, but had stopped using them for awhile because of the pricing. Lately though they have been offering some great promotions, which have brought me back for some orders; I hope they continue to do so.

Classy website. The merchandise is authentic, customer service is outstanding, return policy is generous. If I need shoes, my first online stop is zappos. Oh, I forgot to mention their biggest asset: they have a fantastic selection of shoes. Sometimes the shoes are off by a season, but not always. Fabulous website!

This place is limited on the sizes of shoes it carries. I have a $110 allotment towards safety shoes through work, but it is useless when Zappos doesn't carry my size. I had to settle with shoes that didn't fit correctly last year, not doing it again this year.

I bought the wrong size pair of shoes and chatted with someone for an exchange. The very next day I got the right size and all I had to do was send the old ones back with the return label they emailed me. No extra expenses or shipping fees. Plus I got the shoes I wanted for a great price. Will one hundred percent shop here again

A little pricey, but the returns are free and easy. Nice company to deal with. Deals are better on Amazon and 6pm. These are their sites as well. 6pm requires a trip to ups or the post office to return, so I usually buy thing that I already know will fit because I already have purchased one.

Amazing Product. Absolutely Perfect Size and stylish look. The material of the shoes is really awesome. Very comfortable while running, trekking, etc. Every time I wear it, I received endless compliments. The packaging is also good. Good services.

I've bought many shoes for myself and my kids through Zappos. The selection is excellent, the customer service is excellent and the returns are super easy. Because it's so easy to return things, I now feel confident ordering 2 styles or 2 sizes and returning the one(s) that don't work. It's very easy, fast and smooth- and much easier than dragging the kids out for a shopping trip.

And they have a great selection, lots of photos of the items, and helpful customer service! I've only used their 365 days return policy once, when I discovered a long forgotten about a pair of sneakers that didn't fit. I was embarrassed and thought I might not get a refund but voila! They stood behind their claim. What a great company!

Zappos is great. I love their iPhone app. I have used them internationally many times over the last few years. They are solid and reliable. They always deliver, and they always answer e-mails. I had a problem and it is not easy hard to return shoes because I am outside the USA, and they came up with a very fair solution.

Love their selection and speedy deliveries. Products are of quality. I purchase 90% of my kids' shoes there and for myself as well. I love their free return policy, which is important for shoes given that fit for shoes is not always consistent in each pair of shoes you get.

It's an Amazon company... no wonder it's a great shopping site!

Who doesnt love zappos these days. Awesome and attentive customer service. I've bought a bunch of shoes from them before... and any time ive had an issue with size or quality, it has been resolved quickly.

Awesome site: bought a pair of cleats for soccer games with my friends and even though they didnt fit exactly how I wanted them to, it was easy to exchange them with zappos return policy. Would recommend!

I have nothing but good things to say about Zappos. Top Costumer Service. It is a piece of mind every time I go and buy something from zappos. It is a very organized company, they email me for everything. So I'm never " guessing" where are the orders that I bought or returning. Thank you Zappos! I would like have more company out there with your professionalism and competency.

I was browsing online looking for a VANS wallet. Only to find out that I would have to pay shipping cost plus tax on their actual website including (pacsun, tillys, etc). Then I came across Zappos.com and wasn't sure if I should place my order since it was too good to be true because of the free shipping in any order. I ordered it Sunday night and wow! It got delivered to me on Wednesday. I'm very impressed with the product and the shipping. I'm definitely going to tell my friends and family about this awesome site and I'll most likely be back to order more products!