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Zappos has a rating of 3.0 stars from 722 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Zappos most frequently mention gift card problems. Zappos ranks 18th among Shoes sites.
Zappos provides excellent customer service and a wide selection of shoes and apparel, making it my go-to destination for online shopping. Whether I'm looking for sneakers, boots, or sandals, Zappos offers a vast array of styles and sizes to choose from. I appreciate the hassle-free shopping experience, with free shipping and returns making it easy to find the perfect fit. Zappos' commitment to customer satisfaction has earned my loyalty as a repeat customer
ZAPPOS TAKES THE SHOES OUT OF THE MANUFACTURERS BOX AND SHIPS THE SHOES IN THEIR OWN BOX SO YOU HAVE NO IDEA IF THE SHOES ARE NEW AND NEVER SHIPPED OR IF THEY HAVE BEEN RETURNED AND NOW BACK OUT IN A GENERIC ZAPPOS BOX.
Free shipping on returns. Good customer service. Good shopping web page.
Generous return policy.
Easy website and if you know the shoe you want they probably have it.
Nothing wrong with Zappos, You get your order right on time with no problems.
I love Zappos. They have a great variety of shoes and great customer service.
The company is great, jus their pricing have been creaping up over the last few years
Definitely and totally a delightful site to shop. Great product and awesome service.
Great site. Delivery was fast. Prices are great. And love their credit card!
Love this site! Everything is wonderful, they have everything and free shipping!
The best handbags that I could find on the internet. So happy!
Great Customer service, Nice selections and easy order, free shipping and returns!
Good selection... pretty expensive though. Good quality in products:)
Meh /:
Best prices best selection BEST customer service! I'd give them six stars if i could.
I ordered some shoes from them and they came on time and they fit great!
Selection is super and delivery is quick
But the easy returns close the deal
Really bad experience with zappos. Prices are very high and very bad shipping service
Good customer service. Good prices, but a limited selection.
It has gotten expensive and doesn't carry everything that it used to carry.
Great products, for a mostly good price. Easy to buy, easy to return.
Always the best prices for shoes, always the best customer service with a smile. I love Zappos!
Love love love. Nothing to complain about it here, they have it down.
Zappos is a leading online shoe seller and is owned by Amazon.com.
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