Zaxby's

Kansas city Ks legends location where i live near. The food is ok maybe a 4 stars but I've noticed a few times last week theyve charged me for the higher price item but give me the cheaper price item. Ok so i ordered the 5.59 cent boneless wing meal. They repeat boneless wing meal and give me boneless but the receipt will show they charged me for traditional wings or wings and things.
And it is extremely noisy. We can only do drive thru at this time and its so noisy there i told them you all are very noisy i cant hear you. Its like no manager is there, very very unprofessional and we will no longer eat there. I think we better drive 10 min drive to kanes because theyre more professional and they never up the prices on us.

Looks like a raccoon lost his bowels, taste like flour and powder sugar farts mist horrible 3.49$ ever spent. Please remove from menu board ASAP! Your giving a tasty treat a doo-doo name.

At the Hattiesburg Mississippi Zaxby's they are slow as hell the line is always doubled sometimes almost tripled around the store and half the time at least half the time the orders wrong they never have ketchup they have small very small pieces of chicken strips it's ridiculous

On a fine Tuesday afternoon I said oh I want zaxbys I went got a 10 piece chicken finger and a funnel cake
I get my cake it's all type of messed up and I mean that too. I was so mad

The only reason I'm not giving it the full 5star review is because, I have placed an online order a few times and my order wasn't right and I was missing 6 ranch dressings' that I paid for (that stuff aint free) But other than that, I highly recommend this yummy business to everyone! Love their Cobb salad!

We had lunch today at the Zaxbys on Shillenger Rd.
The chicken was to dry it was as though it was old the fries were hard. Not a good experience at all. Weve been going there far a long time. But the few times the food wasn't good want be going back.

The resturant in Lynchburg virginia had the best fried mushrooms, good service, the chicken is really good. We drove down just for the fried mushrooms. We were really looking forward to them. Drove an hour from Roanoke to Lynchburg and upon arrival we were told they no longer served them.

No ice in drink, no egg in cob salad, stale Texas toast, no celery and food was off all together! The staff was doing their best but terrible management. Will not go ever again!

So I go to this Zaxbys by exchange in west Augusta the kickin chicken was cold fries warm and some of the fries was cold in the middle like how does that happen yawl need to do better yawl rushing and messing up people food that is not cool yawl so expensive and on top of it yawl want to mess up with the food like really how the chicken warm if it's cooked to order I will never go back

I usually order Zaxbys salad. It's usually fine, but sometimes, the products are not fresh, especially the tomatoes. And it happens more often when I order for delivery.

After paying for my food I was told to pull up. Not only did they forget my food but had an attitude when i came inside. My order ended up being incorrect. Please fire these hood rats

I went to Zaxby's across from McIntosh High School in Peachtree City, GA. When I opened the container, it looked like someone bit into one of my boneless wings and threw it back in the container.
The other boneless wings looked dried up. I had a long day at work and just stopped by to pick up something quick to eat. After opening my box I couldn't eat that. Who does that? Whoever put the food in the package knew it didn't look right. Whether they bit into it or the food was ripped that is not the presentation that anyone would like. I'm so tired from working all day that I don't feel like driving all the way back to the restaurant to complain. This is unacceptable and every year Zaxby's is getting worse. In College Park, GA they have a young lady standing outside taking orders with extremely long eyelashes that could possibly fall off of her eyes and into food or drinks. She could barely read the screen because of how long the eyelashes were. That is not sanitary. What is wrong with Management? Do something because your restaurant ratings continue to go down because you are not putting pride into training your employees and following safety and sanitary protocols.

Order a 3 finger meal and apparently they got to excited and over cooked everything. Chicken was hard to eat, burnt fries and toast was hard as rock. Took them forever to get my food.

First, I'm not certain I can even write this with the copious amounts of sodium I just consumed, but bare with me. First up 1. Toast... the toast was burnt black, cold, hard and literally had enough salt to make me wonder if I had actually been served salt with a side of toast as opposed to the other way around. I'm probably going to swell up like a balloon tonight. Oh boy!
Second up, 2. Fries... the fries also were cold, hard and seemed way undercooked to begin with. Where the fries differed from the toast is that they were completely void of salt. Like... no salt... at all... whatsoever. No seasoning. Just bare, cold, hard undercooked fries. Were they from the night before? Doubtful but possible as I was there fairly early on this day. And Third up is 3. Chicken strips. These were old, cold, shriveled up, hard pieces of quite possibly beef jerky from a slim Jim. These are even more likely to be from the previous night.
If I could give Zaxbys 0 stars I would. The sauce was the only thing good about the meal.
And to think, I PAID for that. Way to go Zaxbys... straight down hill. I passed by a Chick-fil-A a quarter mile away and didn't stop because the line was wrapped around the building twice. Zaxbys on the other hand had two measly cars in the drive thru. Avoid Avoid Avoid.

Ordered General Tso's boneless wing meal, NO SAUCE, ordered Buffalo blue salad, NO SAUCE, our whole order was wrong. Octavio at drive thru talked so fast, you couldn't understand him. Terrible experience!

I've ordered Zaxby's online a few times now, and about 75% of the time I do get the food, but it's consistently half an hour to an hour after it's supposed to get here. Twice now it hasn't come at all. Good food that I really like, but ORDER IN ADVANCE!

I had an order of 10 traditional wings with wimpy sauce and the wings were either fried to nothing or they threw old wings in the fryer. They were inedible!

I have been in Alaska for the last 10 years. We do not have any banks, restaurants, fast food, atm's, gas stations, grocery stores, etc. I was so confused with the menus of the fast food down here. I asked my friend to write down exactly what they wanted. So I would not get it wrong, because there are so many new things on the menu in the last 10 years. Handed my list at the drive-thru to a young lady with a tablet. My order was completely wrong. Ordered a kid meal grilled cheese Coke no ice. Got the kiddy meal but with diet Coke. Ordered wings and things combo wimpy flavor no Zach sauce,but ranch. Ordered five extra fingers no Zack sauce. Ranch instead. Four extra ranches. 1 large peach tea. I got 10 fingers and a large order of fry no seasoning on the fries on any order. Got no extra sauces. Received no wing and thing combo. They did ring me up correctly for what they put on my order but it is not what I wanted. I was calling to inform them of the mistake but I did pay for what they did give me. The young gentleman Frankie completely handled me very politely and gave me a complete new meal. At no charge to me. This surprise and impressed me. I am very very appreciative of how well they took care of me. Others have had this experience and just feel justified they fixed it. But I am very appreciative for what they have done. This goes above and beyond taking care of a customer and making sure that I was happy. They make me feel special.

I want to start by saying zaxbys definatly has amazing sauces, but a while back my wife made a order for Me to pick up after work for the family and she ordered 30 sweet and spicy boneless wings, LET ME TELL YOU WHAT, that in my opinion is the best sauce I've had on wings period and I've had wings from pricey expensive sit down places
When they made this sauce they must have personally got the recipe from the sauce boss himself, and pair it with a ranch dipper... pure euphoria! Well done zaxbys the sauce has a great sweetness to it with a subtle kick that smacks them taste buds just hard enough to wake up your salivary glands! And trust me I'm normally a spice guy love hot wings love the hottest of hot sauces but this is a elegant nice flavor to just give your blistered mouth a break from the tongue torching inferno sauces. Well done zaxbys!

The chicken itself was really good, crispy on the out and tender on the inside but way too salty. The original sauce was also salty and not very good. Coleslaw was okay. This place is average

I went to Zaxby's a couple weeks ago and my food made me deathly ill. The chicken was not cooked all the way through and i was sick for an entire weekend. Be safe and be aware.

Last night I ordered dinner for my son and myself at Zaxbys 8334 Ikea Blvd Charlotte, NC ******* *******320. After I ordered I notice majority of the employees wearing their mask on their chins. Some of the employees were playing around, dancing, joking and not doing anything. My order was placed at 6:37 pm for on Fried House Salad and one fried Cajun Club Meal in which I paid $18.81. The store was not packed or crowded and I have pictures of some of the employees not wearing mask appropriately and customers who were waiting for their orders to show how the employees wore their mask and to show the store was not packed. At 7:06 pm (30 minutes later), I have a picture of my watch inside the store verifying I was still waiting, my order was still not ready. I approached the counter and requested for the General Manager information. The employee got the store manager who said she just got done making the salad base and it would be another 5 minutes before the salad would be done. She did tell me the General manager name is Danielle. And nothing else. At 7:18 pm my order was completed and incorrectly. My son got the wrong sandwich, he did not get the fried club sandwich meal he ordered and I got the wrong salad, instead of the house salad I got a salad with Buffalo chicken tenders, some nuts in the salad and the wrong dressing. Also my son's fries were cold. I could not wait no longer for this store to correct the order since we had an event we had to be at at 7:30 pm.

I WISH I COULD TAKE GIVE NEGATIVE STARS! I HAVE 3 HAIRS IN A ZIP LOCK, EACH FROM CLEARLY FROM A DIFFERENT PERSON. MANAGER REFUSED TO HANDLE THE SITUATION UNLESS I DRIVE 25 MIN BACK TO THE RESTURAUNT WITH ALL OF THE FOOD. THEN HUNG UP ABRUPTLY (MARY OR MIRAM.) 3RD STREET, WINTER HAVEN FLORIDA. BEWARE.
I SUFFER WITH AUTOIMMUNE DISEASE. TWENTY DIPPED WINGS JUST DUMPED OVER CONTAINERS OF RANCH - COMPLETELY COVERED. UNSANITARY. HORRIBLE EXPERIENCE. BEWARE!