• Zbiddy

Zbiddy

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Overview

Zbiddy has a rating of 1.5 stars from 150 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Zbiddy most frequently mention credit card, customer service, and live chat problems. Zbiddy ranks 195th among Auction sites.

How would you rate Zbiddy?
Top Positive Review

“There are few people who are falsely bad mouthing about...”

Collin D.
7/11/12

There are few people who are falsely bad mouthing about zbiddy. How can zbiddy charge you during registration when you never give any CC info to them? They never ask for credit card while registering. Zbiddy has shipped all the products which I won. Heavens! I really trust this site.

Top Critical Review

“The worst customer service department on earth”

Larry O.
7/24/12

The worst customer service department on earth. No one listens, they all want to talk and tell you why your wrong. Supervisors are never available. Hard to believe they can run a business with this set up but they won't have mine shortly.

Reviews (150)

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credit card (31)
Thumbnail of user bambem
1 review
1 helpful vote
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October 25th, 2012

Please cancel my membership at Zbiddy.com effective immediately! I was
Billed $99.00 and I didn't even buy anything! This site is a scam and I
Got to it through greatgifts.com, wal-mart, which is a BIG scam. Their site is not even active. Perhaps that is why this happened.
Again, I thought tzbiddy was a free site. My Mother is very sick in the
Hospital and I can't afford this charge! Please delete this charge
Immediately or I will have to call the Better Business Bureau and other
Site and report this fraudulent charge. Thank you.

--Bambe' A. Marlin
Marlene Marlin

Thumbnail of user joannd5
2 reviews
8 helpful votes
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March 12th, 2012

WHAT A SCAM! I purchased bids only because they were half price. I had a total of 95 bids(most were given because I called and complained). I won 2, what I thought were resturant gift cards. I not only paid for the bids, it cost me $17.? Plus the other was also $17.?. No they arent gift cards like you win on Quibids, but you have to go the a website(they have to mail you a code) you then print it out and take it to a resturant in your zip code(has to be a participant) and if you order $35.00 (example) worth of food the $25.00 I won can be applied to it! What a joke! Stay away, I don't know where these people are that spend $. 60 per bid on lets say an IPAD and you win it for $351.00(example but they do get up very high), You pay very close to what you can buy one for. Quibids never goes over $100 for Ipads and many are way below. Everything on Zbiddy is 4 times the price you should win something. I go SCAMED!

Thumbnail of user chrisg39
1 review
5 helpful votes
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October 3rd, 2013

Won a few low end items, not worth much, then won an ipod in august, still to this day have not rec'vd it, now its october, contacted their chat many times, always got same answers, like they are robots, finally today got a phone number to call, got a live person, asked for my $ back plus shipping because I don't believe they will ever ship out the item, STAY AWAY
I still have bids to use, am going to use them on the high end items, maybe win, AND THEN NOT PAY

Thumbnail of user karenw30
1 review
3 helpful votes
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October 7th, 2013

I won 25 bids and 50 ebook downloads 8 august 13 and paid for them right away. I got my bids but not the ebook code. I contacted customer service 5 Times and was told to wait and it would be taken care of any day. Well I guess any day means any day from now til hell freezes over and I still won't get my books. IF YOU ARE THINKING ABOUT USING THIS SITE, PLEASE CONTACT ME AND GIVE ME YOUR MONEY! I WILL AT LEAST TELL YOU THE TRUTH! I have won a few other small things and when I received them they were things that I would have been mad to get out of a. 25 bubble gum machine. SAVE YOUR MONEY!

Thumbnail of user georgianad
1 review
4 helpful votes
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September 7th, 2011

This site isn't worth the time. At 60 cents a bid and no set end time for any of the auctions, there is very little chance of getting an item at a good price. Further, I've been watching this site for a couple of months now and its the same items over and over again. Also there have been comments by people that the site itself has set up phoney bidders to keep the bidding going and I won't be surprised, you watch an auction and it doesn't make sense the number of bids a bidder is making on an item worth like 50 bucks. DO BOTHER WITH THIS SITE IT SUCKS

Thumbnail of user rayg17
2 reviews
3 helpful votes
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May 27th, 2013

They advertised a camera which had appeal so I registered. Of course, no such camera existed despite them saying it had x amount of time before the auction was over.
I asked for a refund twice without response. I'll be going to see my bank tomorrow.
BUYER BEWARE. IT IS NOT A PENNY A BID EITHER

Thumbnail of user suzyh1
4 reviews
4 helpful votes
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November 30th, 2013

I have gone on this site twice, 1st time with $99.00 bid point - and never won one single auction. Tonight with $180 than gave me 300 auction points -- and again won
Nothing. Hence after almost $300. Bucks out the window, I could have purchased
The items that I bid.
BUYERS BEWARE THIS IS A SCAM AND CONTACT YOUR CREDIT CARDS.

Thumbnail of user victorg19
1 review
5 helpful votes
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January 15th, 2014

16 out of 25 items on the first page are bids. You are actually bidding on buying more bids! 1 item is ebooks that are free on other websites and aps. The books are public domain books. I found this out after I bid and won and paid fro otherwise free books. Another item or two are magazine subsciptions that have a "delivery charge" which ends up making them more expensive than a sale subscription. The ipads and iphones that have a limit ( example $18 max) have been getting bid on in some cases for months. Remember, you have to pay for bids whether yoou win or not. Another item is coupons. Yup, you will pay to bid and if you win you will pay for coupons. Coupons are free online and in the paper. So, you pay $99 for bids to bid on coupons, magazines, free books and more bids. This is just my opinion but I wish I didn't waste my money on this turd...

Thumbnail of user natalief6
1 review
1 helpful vote
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November 28th, 2012

Please please please don't walk the other way RUN! I don't know where all these people saw that zbiddy was going to charge my credit card $99 but it seems like more people didn't see it then saw the terms and conditions. I am an experienced internet shopper so I am so annoyed that I got taken in the scam but the worse part was as soon I realized and contacted the company via internet chat, I was told I had to call in and they could do nothing for me. Fine, I called in and spoke with a call center (guessing India) and I was told my money was non-refundable, um no, I did not use your service nor did i authorize this transaction. I would never spend $99 to get 250 bids, that is a waste of money. I thought like many of you they needed my credit card to charge me when I made a purchase. Anyhow, they gave me a confirmation number and said I would have my refund within 72 hours, (this is after much debating with managers), well 72 hours came and went. I am now fighting them with my bank so wish me luck. I may never get my $99 back but I sure as heck want to make it hard on them. Please stay away from this website!

Thumbnail of user jacks51
1 review
2 helpful votes
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April 28th, 2012

Zbiddy is not a fraudulant website. They're in this business for more than a year now. I had contact their customer support at *******509 to get my issue resolved.

Thumbnail of user amirp1
1 review
5 helpful votes
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June 24th, 2011

This Penny Auction site looks like a big problem and I personally wouldn't use zBiddy. Just looking at how many complaints filed on zBiddy http://www.scambook.com/browse/index/company/274/zBiddy

Thumbnail of user sharona17
4 reviews
7 helpful votes
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November 22nd, 2013

I joined the site due to a $3.00 promotion and they (Zbiddy) over-charged my acct. By $150.00+. I immediately closed the card I had used but it was too late! Now my bank has been disputing the charges and they are saying I will eventually get a refund. I HAVE CALLED THE CO. DOZENS OF TIMES AND LEFT AT LEAST A DOZEN MESSAGES ON THEIR "LIVE " CHAT, WHICH THEY HAVE NEVER, EVER RESPONDED TO! Total FRAUD, TERRIBLE! Sharon A.

Thumbnail of user charliew21
1 review
2 helpful votes
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January 18th, 2014

My experience is that they are very very slow in delivering products that have been won. With that being said, auctions could be won at reasonable prices if you are patient and watch long enough to understand when and at what prices other bidders get bored and go away. Here are some other tricks that I found that address some of the concerns that others have.
When I signed up, I didn't give them my credit card information because I didn't trust them. I exited at the point that they were asking for my credit card. That was far enough, though, that I was registered and I was able to log into the site without ever buying the initial $99 bid package. I didn't give them any credit card information until after I had won an auction.
There is a Spin The Wheel page where you can win up to 10 free bids a day by spinning a roulette type wheel. You can only do this once in any 24 hour period. The trick is to click on "spin" and if it isn't going to land where you want it, just click any other link prior to the wheel stopping and you can go back and try again. I retry until I get 9 or 10 bids each time.
I have won some good items that have been delivered, but there are some auctions that I won back in December that have still not been delivered and the selection of new auctions has recently dropped to almost nothing. Looks to me like the site is shutting down and I probably won't get the last items that I won.

Thumbnail of user keshiak
1 review
1 helpful vote
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September 8th, 2012

Zbiddy.com * DO NOT USE! The complaints you read are all TRUE! They take your money for the bids that are basically worthless! I'm sure they have automated robots that bid up the price.

After watching several of the products during the last phases of the bidding one of their robots jumps right into the bidding and WINS the product! What a deal for them, they can sell it again and get all the money from people like me that are paying to bid on the product.

They also have an indicator on the site for "connectivity" and as the bidding gets down to the last few seconds when it becomes obvious they are getting ready to close the bid all of a sudden you get messages "communication lost" "invalid bid" and the connectivity goes to zero. ONLY happens at the end (when they decide the item has been bid high enough) they kick you out so their robots can win the bids! Now they can sell the same item again! I'm sure they really do sell a few items since their "retial" price is higher than everyone. They had an IPad 2 for $499 retail and let the bids run to $382 and you can by the same IPad 2 all day long for only $399 with free shipping from Apple! They charge another $18.99 for shipping, what a deal for you! So I'm sure they do sell a few products where they can rip you off but most are never sold, only bought by their robots so they can have you pay to bid again!

Now to top it off, you are also charged foreign transaction fees! SCAM for sure!

Thumbnail of user louisep16
1 review
2 helpful votes
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June 30th, 2013

I would never give my CC info for a one cent charge, and I'm glad I checked them out, too!
I thought I had read over the Terms pretty carefully, but missed this one little part, which I guess alot of other people did, too:

"... Bid credits, referred to as bids, are sold in the form of multiple-use packages referred to as Bid Packages. Such Bid Packages must be purchased and paid for prior to a user claiming any item won during any promotional or rookie auction or used in specific ULYL auctions or premium auctions as determined by ULYL"

In otherwords, those "free" tokens mean SQUAT! They won't even let you claim a prize until you purchase a Bid Package!
Not to mention getting SPAMMED from a bunch of other sites... I'm glad all they got out of me was my email address... LOL!

Caveat emptor! (Buyer beware)

Thumbnail of user angiet5
1 review
5 helpful votes
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April 29th, 2014

Here is the response I received after filing a complain with the Delaware BBB:

This message is in regard to your complaint submitted on 3/12/2014 3:15:43 PM against ZBiddy.com Online Auction. Your complaint was assigned ID *******.

The Bureau has decided to close this complaint and note that the business did not respond to the complaint.

Your next step is to contact The Attorney Generals Office. Their telephone number is: *******600.

This complaint will be reflected on the company's BBB Reliability Report with the following language: "The company failed to respond either to the consumer or the Bureau to the complaint(s) filed."

Please feel free to contact us with any further questions.

Regards,

Lexe Kasey
The Better Business Bureau

Thumbnail of user carlylej
1 review
1 helpful vote
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June 22nd, 2012

This penny auction site is a waist of money. The site has little stuff to auction. Most of the items that are offered for auctions are Bid Vouchers and Magazines and a few gadgets. There are just a few items that are worthwhile to bid on. For quite some time now, the items that are being offered are becoming less and less each week. From all appearances,. I believe this site is on the verge of closing down. When you check under the various groups, i. E.- ATV's & Scooters, Electronic Readers, Laptops & Accessories, PC & Accessories, Precious Metals, TV & Video Electronics, Wireless Phones & Accessories, these pages are empty, Currently, there are no items offered for auction in these groups. The site suffers from frequent hang-ups while bidding. As a result one often looses the chance to win an auction when the clock count down sticks on "Going". And have remained like that for minutes to even hours. I believe this site has a great deal of software problems. My suspicion that the site uses Bots to increase bid prices and also believe that there employees bid on the site to escalate the prices on auctions. My advice. "Stay Away" I would not recommend this penny auction site.

Thumbnail of user katharineh
1 review
2 helpful votes
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February 13th, 2012

I was sent to zbiddy from another site I was on. It said "free registration," so I signed up. It went directly to a page asking for my credit card info, which I entered, assuming that it would be kept on file, as on other sites, for when I decided to make a purchase. I do admit that I wasn't paying attention. I did not notice the tiny bar at the top of the page stating that I had bids. I didn't realize they were costing me anything, until after bidding on a bunch of different things, I received a text message from my bank about a recent purchase. I hadn't made any purchases, so I checked, and sure enough, zbiddy.com had taken $99 out of my account. When I called their "customer service" dept., they offered me $100 in restaurant gift cards. Restaurants? Hmm... wonder if I can send those in with my car payment... think they'll accept them? I didn't think so either. They were rude, snide, and amused at my expense, and I will do all I can to recoup my $99. Unfortunately, they told me I was speaking to the only supervisor in the company. That sounds likely. They would not give me the name of their boss, who is supposedly the owner of this disgraceful company. This supervisor spouted a lot about ethics. What a joke! HATE this site, owners should be ashamed of themselves.

Thumbnail of user jarredl
1 review
4 helpful votes
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August 2nd, 2011

Good site. 3 things you must know.

1. must be patient. (big items can take hours to win)
2. Choose small items first (they close much faster)
3. You need to pay to bid.

Thumbnail of user kh216
1 review
4 helpful votes
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October 28th, 2013

DON'T EVER use this website; it is a total ripoff. You sign up, give credit information thinking it's like PayPal - then they nab you for some $99 bid package automatically
Had to fight to get a refund, But when I said I would just go to PayPal and file the claim since the card was Paypal I got thru to them and the refund was a done deal...

Thumbnail of user georgef23
1 review
5 helpful votes
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January 18th, 2014

I have purchased a number of items I won on this site since the beginning of December. Haven't seen anything yet. This site is a rip-off. Don't use it.

Thumbnail of user piisedoffr
1 review
3 helpful votes
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November 8th, 2013

This IS A RIPOFF... DO NOT USE... TOOK $99 FROM MY ACCOUNT AFTER SAYING IT IS FREE... FACEBOOK AND TWITTER SHOULD BLOCK THIS AS FRAUDULENT AND IF THEY DON'T WE SHOULD SUE FACEBOOK BECAUSE THEY KNOWINGLY SUPPORT THESE RIPOFF MASTERS... GOING TO MY BANK AND FILE CHARGES...

Thumbnail of user akhila
1 review
2 helpful votes
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April 29th, 2013

I got to this website through a survey link provided on another website. I was asked to fill a form before I could view the products and I did. Then taken to the next page where I was asked to fill in my card details. I though its because they wanna verify my identity so I did. Boom, I am taken to next page saying you have bought 250 bids fr $99. I was like what. No confirmation before taking payment and nothing was asked to me if I agree to the amount. Then I re-logged in to see what happened. I figure it our the form that I was filling in had apparently advertisement going on which wasn't advertisement but was the package I wanna buy. I called the customer service. I guy gives me a 50% refund and says for the rest we will send you 10 gas vouchers of $10 each. I was surprised and I said do I have to do anything to redeem these. I was told no nothing. I get this voucher and figure out that I have to print a form n send this voucher along. Then they will send me a $10 voucher. I have to fill a gas and send the receipt to them within one week. They will then send me a $10 check within 3-4 weeks. I have to do this for 10 weeks to redeem these vouchers. It was crazy. It was like begging for your money. So I called again and said I do not want this voucher and if the balance could be refunded. Was disconnected thrice and then on a chat was told that this could not be done. I then gave it up. The website is so deceptive. Then you go the website and see how bidding works. I am telling you you can be online for the whole day and keep bidding. Never went on the website again.

Thumbnail of user debbiea5
2 reviews
1 helpful vote
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July 27th, 2012

Besides the $99 charge on my credit card I was not anticipating like so many others, I have yet to see (after nearly a month on the site) any signs of the high end camera that was allegedly in the final minutes of the auction they were displaying which prompted me to "register", aka throw away $99. Not only do they not tell you that registering IS buying bids, but customer service will give you more run-arounds than the entire Nascar circuit of drivers go around a race track. The camera does not exist, and never did. The gift card they were going to send me for my aggravation never showed in my email, nor did the hotel card I paid $43 for until I called after waiting 3+ weeks, 4 days PAST when I needed it. Mind you the piddly restaurant cards I "won" came to my email, along with several other zbiddy things, but they insist that those must have gone to spam. Too bad I was searching my email frequently for them and they did not go to spam. I am not done with them yet. The Attorney General in Florida is VERY interested in hearing all about our tales of woe. They will be more than happy to send you an affidavit to sign and have noterized. It may be too late for those of us who were already sucked in, but we can save the rest of the world! (myfloridalegal.com)

Thumbnail of user daniell301
1 review
2 helpful votes
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February 5th, 2013

This site is no way shape or form an auction its worthless i spent 40 dollars for bids worst thing i could of did. The only way you can save $ on this site is if you have nothing else to do but sit at a computer all day, one item i started watching at 8pm it was in the last 15 seconds it was still going on 24hrs latter. I understand they want to give everyone a final chance to bid but there needs to be a time limit on rebids plus 90% of what they had to bid on was bids if your smart and like your $ stay far away from this site STICK WITH EBAY THATS A TRUE AUCTION SITE plus they also take pay pal zbiddy willnot you have to put there credit card out there

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