On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
ZipJob's professional resume writers, and our resume scanning technology, provide you with the best resume writing service possible. Get started with a professional resume today!
ZipJob has a rating of 3.7 stars from 251 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ZipJob most frequently mention cover letter, linkedin profile and final product. ZipJob ranks 21st among Resume sites.
We monitor reviews for authenticity
Cam company! Do not work with them.
I wasted over 300$ for NOTHING.
They assigned me a resume writer that didnt even understand the difference between IT and software industry and argued with me that she knows better and if I was a software developer in a software company abroad I should write that I am an IT person. Whaaaaatttt? Then she completely twisted all my original resume and anything I told her and as a result my job description was too far from the reality. When I called to complain I was reassigned to another writer but did not get to talk to him directly. He reviewed the resume again and rephrased the same thing. So I contacted them again – never heard back.
Complete waste of money!
Very professional, well written, better than expected! Very satisfied with my products.
I don't normally write reviews but this experience has been the worst I've had with any company I've ever dealt with. So I paid for there premium package which was $299 and on top of that I paid an additional $100 for extra services for a total of $399. I picked that package for there 3 day turn around time, the promise it would go to on of their top writers, and guarantee. That was a huge mistake. I called them after 5 business days because I hadn't heard anything from them. After talking to them they told me that my resume had just been assigned to a writer and to continue to wait (two days after I should have received it) and that they would offer me $29 back for the inconvenience. After going back and forth with them they finally agreed to comp me one of the additional services I had paid for. Fast forward another couple days without hearing anything from them I called again and was told that it was still not assigned to a writer and that they would escalate my situation but to continue to wait. Finally after 12 days of me calling them and hearing the same thing over and over I asked for a full refund and for them to please get my resume done because at this point there delay already cost me the job I was looking to get. The response I got was the manager could submit for a full refund but did not think it would get approved. The next day, Day 13, I called them back to get an update. The response once again was my resume had not been assigned to a writer and that my refund had just been submitted to their internal team for review. They said they would have a supervisor call me back and I never received a call back. No surprise there though. All that brings us to today, day 14. I called them this morning and my resume has STILL not been assigned to a writer and my refund request is still waiting to be reviewed. I've paid $399 for their best top of the line package and more but what have I received after 14 days? Absolutely nothing, no resume, no refund, not even any progress in my resume getting started. I spend the time to write this review so that maybe I can spare someone else from having to go through all this and waste their time and money. There are several other resume services to use, that's what I would suggest doing. You can't get any worse service than zipjob.
I was really impressed with the resume and professionalism of writer. Revision and updates were completed in a timely manner. This was by far best resume I had to date.
Purchased their "Premium" product promising "Future resume update for changes in your career. Never expires!"
Well thinking that I may have a fork in the road career-wise down the road I foolishly thought it would future proof my purchase by buying the Premium package for $299. Well, it turns out that means they will add whatever current job I am at to the end of the resume they created for me.
RIP OFF. Frankly, their resume and cover letter were average at best as well. Don't waste your money.
I purchased a package at noon on a Thursday and within 24 hours I received my revamped resume and cover letter. I had very little edits, which was revised and returned quickly. Not only did I receive the updated resume quickly, but there was explanations as to why things are no longer applicable or outdated. Overall, wonderful experience. Highly recommend!
Judy reviewed my old resume. It was in need of a lot of work. I chose their Premium service. I was assigned Ashley. She worked to get my resume in to a proper and professional document. She also made a Cover Letter, LinkedIN Profile, and Thank You Letter for me. She hit the nail right on the head and made these documents perform on their own. I recommend ZipJob to anyone in need of a professionally constructed resume that will land you the right job and get you job opportunities. Cheryl offered various services during the whole experience that helped shape my resume and get it in to the hands of hiring professionals. Once I received my first drafts, I realized I was in the proper hands and spent my money wisely. If you are in need of an updated resume, look no farther. ZipJob is the right place to be. Thank you to all of the staff throughout the whole process. You've done amazing work.
I've had a nonstandard career and was worried about how to put my best foot forward with potential employers. The opportunity to get paired with a great writer (Jean M) with experience in my industry was invaluable in terms of gaining her feedback on my experiences, how best to present them, and how my candidacy stacks up against what she sees in industry. Working with Jean M was a breeze, she was lightning quick in her turnarounds on different drafts, and I greatly appreciated her feedback and suggestions. Would definitely recommend ZipJob to anyone looking to juice up their resume.
When purchasing zipjob package it gave the impression that you would have time to review your resume at your pace and have unlimited opportunities to message the person your working with in order to perfect it. This is unfortunately wasn't true, you have a 7 day period to finalize your resume with only 2 opportunities to make the appropriate revisions with the individual your matched with. They company only tells you this after the fact you have paid for there services. When getting my resume back the final draft looked rushed with noticeable errors. I regret going with zipjobs for my resume and would advise people to look at the complaints that have been posted on better business burrow (BBB).
Resume looks great. They really worked with me until it was perfect.
Asked for an edit and reformatting of my resume and it was great- I personalized it after and it really looks fantastic. Helps to have an objective perspective- would recommend to anyone.
My resume writer was awesome. She was very responsive and offered great insight. She captured all of my strengths and was able to showcase them in my various jobs. She took my experiences and focused in on my strengths. I liked the way she reformatted my resume. I was happy with my LinkedIn makeover and cover letter as well. Even though I was still trying to figure out what I wanted to specifically do next, she did my resume in such a way that I could apply for different positions outside my former ones because she highlighted my skill sets and strengths which matched these new positions. I was fully satisfied with her work.
Extremely satisfied, professional product, well studied. My background and interests were deeply analyzed and my resume
Was written with style and color, and delivered in 4 days earlier than expected, final product took one draft.
I hired ZipJob to rewrite my resume, LinkedIn, Cover Letter, and Thank you letter. They overpromised and under-delivered. I was trying to invest in myself and put my best foot forward, and I missed a lot of opportunities because I was holding out for them to deliver. When I received it, there were grammar errors and seemed to be a non-english speaking person whom just compiled by current resume into a new format. I didn't use any of what was sent to me because it was poorly written. I tried to dispute with my bank and it was declined because ZipJob jumped into action because I did dispute it. Take your money, time, and efforts some where else. They are not worth it.
This company is AWFUL! Seriously. Go with another company! The writer was awful and when I told them about how it was written they said I'd have to pay more money to get another writer. The job interview piece, sold separately was a joke. They told you how to dress and use eye contact. When I told them I know that I thought we would go over questions and how to best answer she said she doesn't do that and it would be more $ for more time.
I called and complained to no avail. DO MOT GO WITH THIS COMPANY! You will be so sorry and dissatisfied. WASTE OF GOOD MONEY!
I thought my experience with ZipJob was very good - once I submitted my information they asked a few probing questions, and then turned-around with a draft in only a few days. I worked with my Zipjob agent and finalized my resume and cover letter shortly thereafter. I have already recommended ZipJob to several friends!
The order process was interesting and easy to follow. I think that the questionnaire they made is almost perfect for the resume writer to know what he needs to lay it down on the documents.
My resume and cover letter were written by Adam G. I can recommend him, professional and polite writer. When he needed more information about me, he asked very politely. And when I did provide him with the required info, he put it on my resume perfectly.
Overall, I'm more than happy with my new resume and cover letter, ready to send it out.
I also had a terrible experience with zip job services as if they was trying to rush my resume through. I sent in detailed instructions on what my resume should look like, in terms of applying for government jobs and it send like they cut and pasted my resume. As one of the customers has said, I sent my changes to my writer and I received an email, stating that they didn't receive it and I should resend it. The next email that I received before sending back my resume for changes, is your case has been closed. They never got an approval of satisfaction before closing my case. So, I'm out of $189. This service really sucks and should get a score of 0.
Answer: Hi Phil, Thank you for your service! As an Army Mom, I very much appreciate your commitment and service. My younger son did two tours in Afghanistan in three years with the Army. My older son continues to serve as an Army Reservist with deployments under his belt. Please keep in mind the VA has services available to assist with transition out. Also look at what your state has to offer for Veterans. You did not mention your work/professional vocation in your post. My advise, based on recent experience, is do not go with or trust Zipjob.
Answer: That's the same situation I was in. Just give them everything and let them figure out what to leave out, or combine, or highlight. My writer knew just what to do.