• ZipJob

ZipJob

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Overview

ZipJob has a rating of 3.8 stars from 241 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ZipJob most frequently mention cover letter, linkedin profile, and final product. ZipJob ranks 21st among Resume sites.

This company does not typically respond to reviews

Positive reviews (last 12 months): 80%
Positive
12
Neutral
1
Negative
2
7
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How would you rate ZipJob?
Top Positive Review

“My experience with ZipJob”

Mike M.
6/30/24

Everything far exceeded my expectations. I was extremely happy with the final resume, cover letter, thank you letter, and LinkedIn profile. However, the writer I was assigned had-at time-a slow response to my emails. Other than that I was very satisfied.

Top Critical Review

“So excited to have a resume!”

derek m.
8/8/24

Last week i was desperate and didn't have a resume. One week later and i've already had 3 interviews and got a job offer.

Reviews (241)

Rating

Timeframe

Other

Thumbnail of user whitneym65
Ohio
1 review
0 helpful votes
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September 11th, 2019

Lisa was my writer and she was amazing! I was hesitant as I had never invested in a resume writing company before. Worth every penny. I finally have a fantastic resume and cover letter now!

Thumbnail of user sandrah1231
Switzerland
1 review
0 helpful votes
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March 12th, 2021
Verified purchase

Asked for an edit and reformatting of my resume and it was great- I personalized it after and it really looks fantastic. Helps to have an objective perspective- would recommend to anyone.

Thumbnail of user danad616
Colorado
1 review
1 helpful vote
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September 6th, 2023
Verified purchase

I thought that nothing was gained from my experience. The corrections to my résumé were minimal and the LinkedIn profile hasn't proved to improve my job search by even a fraction.

Reason I chose this business:

It was recommended by the VA.

Thumbnail of user jackb1396
Texas
1 review
0 helpful votes
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February 3rd, 2022
Verified purchase

ZipJob was very prompt once my order was placed. The writer was diligent in making sure the resume was up to my standards. For the price you cannot beat them.

Thumbnail of user kalving5
California
1 review
0 helpful votes
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August 20th, 2019

It was very easy to work with my writer and they were receptive to my feedback and were timely in writing my new resume/cover letter. I am very happy with what I received.

Thumbnail of user samanthaw368
Nevada
2 reviews
0 helpful votes
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May 21st, 2021
Verified purchase

ZipJob was a great option for a resume rewrite. It was affordable and the writer was amazing. My resume is 1000% better and my cover letter is truly professional and clean. Worth it.

Thumbnail of user kylew307
Massachusetts
1 review
0 helpful votes
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January 26th, 2021
Verified purchase

My experience was very beneficial and easy. I worked with Christopher H. And he was extremely helpful and knowledgeable. Easy to work with and also responded very quickly.

Thumbnail of user rheannam
California
1 review
0 helpful votes
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August 7th, 2019

Super happy with final product. Writer was available/always in contact. Very happy with end result!

Would be more than happy to reccomend zipjob to anyone looking for a resume overhaul!

Thumbnail of user joshs602
Texas
1 review
0 helpful votes
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July 13th, 2021
Verified purchase

I had heard plenty of rumors about how good ZibJob was at exceeded expectations over the past year... The rumors are TRUE! Thank you ZibJob for this masterpiece that is my Resume.

Thumbnail of user christiek5
Idaho
3 reviews
9 helpful votes
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August 6th, 2019

I am preparing to move to an area I've hardly visited and have been using ZipJob to get familiar with the job market in that area. Once I have actually moved I will submit my resume and get serious
1

Thumbnail of user ericp945
Texas
1 review
0 helpful votes
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July 23rd, 2021
Verified purchase

I retained Zipjob to create a director/ VP level resume, after a 45 minute initial conversation and plethora of supporting documents for the writer to use, the first draft I was provided was terrible. The layout, experience content, vocabulary, and length were lackluster and far inferior to the product that is expected at the Director/ VP level. The layout was a generic layout pulled from Microsoft Word and the content was just filled with buzz words without information to support those buzz words. The cover letter was even worse, far too generic and didn't even remotely outline why I would be a quality candidate.

I sent several emails to the company expressing my discontent and my request for a refund was sent for "Review." That review came back and I was told that they have a final sale policy and that they would not be providing a refund. I spoke with an individual in their customer service department and I was told that the review was final, and that no one in the organization could override that. I was also told that I could not speak with anyone on the internal review team to discuss why my refund was denied, or plead my case as to why I wanted a refund.

Zipjob does not value their customers and certainly does not do the right thing when handling unsatisfied customers.

DO NOT USE ZIPJOB unless it is for an entry level position.

Products used:
Executive Resume

Service
Value
Quality
Thumbnail of user solomonw4
Virginia
2 reviews
0 helpful votes
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October 2nd, 2020

I ORDER THE EXPIDETED SERVICE AND HAVE NOT RECEIVED MY RESUME. STAY AWAY THIS HAS BEEEN THE WORST EXPERIENCE. AND NOW I AM WAITING TO SPEAK WITH SOME AND ITS BEEN TWO HOURS. I DONT KNOW HOW BUSINESS SERVICE LIKE MY EXPERIENCE STICK AROUND

Thumbnail of user johnnieleew
Connecticut
1 review
0 helpful votes
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January 12th, 2024
Verified purchase

I was very pleased with the final results of my cover letter and resume. Also he was very prompt and finished everything in two days.

Reason I chose this business:

I heard positive reviews.

Thumbnail of user whitneye5
Chris W. – ZipJob Rep

Hi Johnnie-Lee,

I'm pleased to know that you had a positive experience collaborating with your writer. Should you require additional assistance in the future, don't hesitate to get in touch.

Your support is highly valuable to us!

Thumbnail of user hiroek
California
1 review
1 helpful vote
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September 30th, 2019

She remade my resume quickly!
I got great new resume and cover latter!
She knows about my experience and my strong point.
She research those with my Likedin.
I hope I get new great job by those soon!

Thumbnail of user af691
California
1 review
0 helpful votes
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January 7th, 2024
Verified purchase

Extremely helpful and gives your resume the boost it needs. Have been getting call backs ever since I've used this service!

Reason I chose this business:

Needed help getting interviews

Thumbnail of user whitneye5
Chris W. – ZipJob Rep

Hi,

We appreciate your review! It brings us joy to learn about your experience. Should you require help or have any further feedback, don't hesitate to contact us.

Your support is truly valued!

Thumbnail of user jessicas663
New York
1 review
0 helpful votes
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August 4th, 2019

Marsha did an excellent job updating my resume and cover letter. It did take longer than expected but I'm happy with the outcome. Ty!

Thumbnail of user stephens1980
Texas
1 review
0 helpful votes
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February 3rd, 2022
Verified purchase

It works, seems it could be a bit faster in some instances but the jobs are coming like crazy, I feel special!

Thumbnail of user kuralayz
New York
1 review
1 helpful vote
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August 22nd, 2021
Verified purchase

The customer representative Mason K, who was assisting me in building my resume, has submitted the final version with grammar errors.

Thumbnail of user mirvet.t
Ohio
1 review
0 helpful votes
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March 16th, 2022
Verified purchase

Thank you for making this step so much easier! All of your services are very professional. I greatly appreciate your help!

Thumbnail of user matthewm1094
Indiana
1 review
0 helpful votes
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October 21st, 2020
Verified purchase

They were very helpful in crafting a much better resume for myself, including sending a back and forth to figure what could be fixed or said better.

Thumbnail of user brandonw654
Nebraska
1 review
0 helpful votes
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March 16th, 2022
Verified purchase

Had a great experience, impressed with the end result. Jack was super friendly and easy to work with throughout.

Thumbnail of user debbies644
Florida
1 review
0 helpful votes
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August 5th, 2020

I would not recommend ZipJob for resume writing. I had two drafts and from the beginning, the process in which they used wasn't working for me – 20+ years in marketing in leadership roles and also running my own business. It appeared to be shoehorned into a template of creating a summary statement by tying together various responsibilities (which in my case didn't connect) and then pull out two random data points. I called after draft two to express my concerns. An editor reviewed and the writing did improve, however, 2/3s of it was still off. I then began emailing as you aren't able to speak with someone on the phone in the "escalation department." I was told I could receive a 10% refund, so $18.90 on $189, even though I didn't have 90% of a resume completed. I was then told I could work with a more skilled writer. I wondered why I didn't start off with such a writer? And by then, I had lost my confidence in their capabilities. I was willing to pay 1/3 or even 50% of the cost. This wasn't possible and then I was told the first draft was actually acceptable to them so I would need to document all of my feedback. I explained I've done this via the email thread with the writer. I also sent a summary to the escalation department with dates and associated activities. I also sent a picture of the last draft I had with my markups. After two weeks of battling back and forth, I chose to see this as an unfortunate and expensive lesson learned. Do not pay in advance if you don't understand the policy for dissatisfaction. For ZipJob, it states until you're satisfied and that's not what was offered.

Thumbnail of user michaelk207
Michael K. – ZipJob Rep

Hi Debbie, we are truly sorry for the frustration and dissatisfaction that occurred with your project. We are currently doing a full audit of your project. A member of our management team will contact you directly.

Thumbnail of user donnies39
Florida
1 review
1 helpful vote
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September 1st, 2019

Elaine was excellent. I provided my information via an old resume I had and within the next couple of days I received a well crafted document.

Thumbnail of user gregm438
Florida
1 review
0 helpful votes
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August 7th, 2019

Cate, was extremely helpful answered all my questions and had the updates to my resume completed very quickly.

Thumbnail of user henryn63
India
1 review
0 helpful votes
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August 22nd, 2019

Derek was quick, professional and I have a resume far greater than I could write on my own. I hope this lands me interviews now

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From the business

ZipJob's professional resume writers, and our resume scanning technology, provide you with the best resume writing service possible. Get started with a professional resume today!

Company Representative

Thumbnail of user kyliet65
Kylie T.
Typically does not respond to reviews

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