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ZipJob has a rating of 3.8 stars from 241 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ZipJob most frequently mention cover letter, linkedin profile, and final product. ZipJob ranks 21st among Resume sites.
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Everything far exceeded my expectations. I was extremely happy with the final resume, cover letter, thank you letter, and LinkedIn profile. However, the writer I was assigned had-at time-a slow response to my emails. Other than that I was very satisfied.
Last week i was desperate and didn't have a resume. One week later and i've already had 3 interviews and got a job offer.
I don't normally write reviews but this experience has been the worst I've had with any company I've ever dealt with. So I paid for there premium package which was $299 and on top of that I paid an additional $100 for extra services for a total of $399. I picked that package for there 3 day turn around time, the promise it would go to on of their top writers, and guarantee. That was a huge mistake. I called them after 5 business days because I hadn't heard anything from them. After talking to them they told me that my resume had just been assigned to a writer and to continue to wait (two days after I should have received it) and that they would offer me $29 back for the inconvenience. After going back and forth with them they finally agreed to comp me one of the additional services I had paid for. Fast forward another couple days without hearing anything from them I called again and was told that it was still not assigned to a writer and that they would escalate my situation but to continue to wait. Finally after 12 days of me calling them and hearing the same thing over and over I asked for a full refund and for them to please get my resume done because at this point there delay already cost me the job I was looking to get. The response I got was the manager could submit for a full refund but did not think it would get approved. The next day, Day 13, I called them back to get an update. The response once again was my resume had not been assigned to a writer and that my refund had just been submitted to their internal team for review. They said they would have a supervisor call me back and I never received a call back. No surprise there though. All that brings us to today, day 14. I called them this morning and my resume has STILL not been assigned to a writer and my refund request is still waiting to be reviewed. I've paid $399 for their best top of the line package and more but what have I received after 14 days? Absolutely nothing, no resume, no refund, not even any progress in my resume getting started. I spend the time to write this review so that maybe I can spare someone else from having to go through all this and waste their time and money. There are several other resume services to use, that's what I would suggest doing. You can't get any worse service than zipjob.
Tip for consumers:
Choose a different site.
Products used:
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Great job and experience working with ZipJob and Jennifer I! I would highly recommend ZipJob and Jennifer I to family, friends and colleagues!
I worked with Kathleen and it was a great experience. Quick turn around and very helpful.
Chris was so professional helped me with my CV, and my Linkedin. Really worth the money
Fantastic job. Resume was received in less than 12 hours from purchase and in great shape!
I just received a notice a day later that my job application made it through the ATS system.
Fast results and open to feedback and collaboration. Zelda made my experience great!
Thorough job with resume, thank you letter, cover letter. Responsive to my feedback.
Very professional, well written, better than expected! Very satisfied with my products.
They made me look professional on paper. Everything in my mind was well executed on my resume!
It was ok. I hope I find a job soon for my resume that I purchase
So quick and easy. A few questions and then magic! Love it and so glad I found this!
Very quick response, easy to edit and make suggestions. The resume was done ahead of target time :)
I had heard of the reviews prior to choosing them.
Great experience, supportive, knowledgeable, and customer centric.
Happy with their service
Via Google search
Hi Awol, we're delighted to hear you're pleased with your experience with ZipJob. Thank you for using our service and leaving a review!
Great, i learned a lot! They are always willing to help and guided me...
It was the best company ranked when I did my research
Hi Herminia, thank you for leaving your review! We're so glad to hear about your positive experience with ZipJob and wish you the best of luck in your future endeavors.
My resume writer was very helpful in crafting my resume.
Easy to build, very comfortable and sturdy. I love it
Zach did an amazing job on my resume and the turnaround time was superb!
I'm very pleased with how my resume and cover letter turned out!
Extremely quick turn around. Easy communication. Resume looks great.
This experience was very quick and easy! My resume looks amazing!
Helpful, but haven't seen much positive responses from recruiters
Fast and excellent service! Will recommend to others.
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Hi Elizabeth! We're so happy to hear about your positive experience with ZipJob. Thanks for sharing and good luck with your future endeavors.