• ZipJob

ZipJob

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Overview

ZipJob has a rating of 3.8 stars from 241 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ZipJob most frequently mention cover letter, linkedin profile, and final product. ZipJob ranks 21st among Resume sites.

This company does not typically respond to reviews

Positive reviews (last 12 months): 80%
Positive
12
Neutral
1
Negative
2
7
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How would you rate ZipJob?
Top Positive Review

“My experience with ZipJob”

Mike M.
6/30/24

Everything far exceeded my expectations. I was extremely happy with the final resume, cover letter, thank you letter, and LinkedIn profile. However, the writer I was assigned had-at time-a slow response to my emails. Other than that I was very satisfied.

Top Critical Review

“So excited to have a resume!”

derek m.
8/8/24

Last week i was desperate and didn't have a resume. One week later and i've already had 3 interviews and got a job offer.

Reviews (241)

Rating

Timeframe

Other

Thumbnail of user mikem5030
New Jersey
1 review
0 helpful votes
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June 30th, 2024
Verified purchase

Everything far exceeded my expectations. I was extremely happy with the final resume, cover letter, thank you letter, and LinkedIn profile.
However, the writer I was assigned had-at time-a slow response to my emails. Other than that I was very satisfied.

The person was not a native English speaker and was very difficult to understand. When we ended the conversation, I wasn’t sure we accomplished anything.

Reason I chose this business:

They were the only ones that seemed like they wanted my business. Reasonable pricing played a big part

Service
Thumbnail of user whitneye5
Chris W. – ZipJob Rep

Hi Mike,

We appreciate your positive feedback!

We're thrilled to learn about your excellent experience.

Your satisfaction remains our top priority.

If you ever require further assistance in the future, don't hesitate to get in touch.

Your support is highly valued!

Thumbnail of user derekm682
Washington
1 review
0 helpful votes
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August 8th, 2024
Verified purchase

Last week i was desperate and didn't have a resume. One week later and i've already had 3 interviews and got a job offer.

Reason I chose this business:

Recommended by a friend

Thumbnail of user whitneye5
Chris W. – ZipJob Rep

Hi Derek,

We appreciate your candid feedback and will have a member of our support team contact you directly to get this resolved as quickly and equitably as possible.

We look forward to hearing from you if you have any concerns regarding your order.

Thumbnail of user elizabethh884
Iowa
2 reviews
0 helpful votes
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June 14th, 2024
Verified purchase

The experience was simple and worthwhile. Working with Colton was easy and a great experience as the time he took to work on updating my resume so that it stands out has made a difference.

Reason I chose this business:

It was highly recommended.

Thumbnail of user whitneye5
Chris W. – ZipJob Rep

Hi Elizabeth,

I'm delighted to hear that your collaboration with your writer was a positive one.

If you ever need further assistance down the road, please feel free to reach out.

Your support means a lot to us!

Thumbnail of user williamc5483
Alabama
1 review
0 helpful votes
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July 24th, 2024
Verified purchase

Very helpful, and listened to what I required in my updated resume

Thumbnail of user whitneye5
Chris W. – ZipJob Rep

Hi William,

We appreciate your positive feedback!

It brings us great joy to learn about your excellent experience.

Ensuring your satisfaction is our top priority.

Should you require assistance in the future, please don't hesitate to contact us.

Your support is highly valued!

Thumbnail of user mrsb206
Indiana
1 review
0 helpful votes
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June 4th, 2024
Verified purchase

I needed a resume which would be accurate to be selected through computer platforms and read for 10 seconds, and this is ZipJob's specialty

Reason I chose this business:

I needed a resume which would be accurate to be selected through computer platforms and read for 10 seconds, and this is ZipJob's specialty

Thumbnail of user whitneye5
Chris W. – ZipJob Rep

Hi,

We appreciate your positive feedback! We're thrilled to learn about your excellent experience. Your satisfaction remains our top priority. If you ever require further assistance in the future, don't hesitate to get in touch.

Your support is highly valued!

Thumbnail of user markr3986
Michigan
1 review
0 helpful votes
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June 16th, 2024
Verified purchase

I would recommend this service to anyone that is updating or creating their resume and cover page.

Reason I chose this business:

Recommend from a friend

Thumbnail of user whitneye5
Chris W. – ZipJob Rep

Hi Mark,

We appreciate your positive feedback!

It brings us great joy to learn about your excellent experience.

Ensuring your satisfaction is our top priority.

Should you require assistance in the future, please don't hesitate to contact us.

Your support is highly valued!

Thumbnail of user bariqabk
Missouri
1 review
0 helpful votes
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May 12th, 2024

I am writing to express my utmost dissatisfaction with the resume writing service provided by ZipJob, which I initiated on April 3,2024. Regrettably, the service fell drastically short of expectations, leaving me profoundly disappointed and frustrated.

My assigned writer, Robert, merely copy-pasted the contents of my existing resume without any discernible improvements or enhancements. This blatant disregard for quality and professionalism was alarming, considering the significance of the service rendered.

Upon discovering this glaring oversight, I promptly contacted ZipJob's customer support, anticipating a swift and satisfactory resolution. However, my concerns were met with prolonged delays, inefficiency, and a notable absence of accountability. Despite multiple attempts to seek recourse, ZipJob has failed to provide a viable solution or issue a full refund, exacerbating my frustration and dissatisfaction.

This experience not only constitutes a waste of time and financial resources but also reflects poorly on ZipJob's commitment to customer satisfaction and service excellence. Trusting ZipJob with such a pivotal aspect of my professional image was a grave mistake, one that has left me profoundly disillusioned and disheartened.

In light of the substandard service received, I feel compelled to escalate this matter publicly to alert others to the shortcomings of ZipJob's services. It is imperative that potential customers exercise caution and consider alternative options to avoid the disappointment and inconvenience I have endured.

I implore ZipJob to address this issue promptly and transparently, offering a satisfactory resolution and taking steps to improve their service standards to prevent similar incidents in the future.

Products used:
Launch

Resume writing service

Service
Value
Quality
Thumbnail of user bff1
California
1 review
0 helpful votes
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January 3rd, 2024
Verified purchase

I needed a resume that would allow me to get through to recruiters and get interviews, and not get rejected by the auto screening process. In addition, I needed a more concise LinkedIn profile to help accomplish the same thing.
Hank C did a great job for me, rewriting my resume and LI profile. Both were well-written and the turnaround time was fast.

Reason I chose this business:

Good reviews and overall reasonable cost.

Thumbnail of user whitneye5
Chris W. – ZipJob Rep

We're delighted to hear that Hank C was able to meet your specific needs and help you craft a resume and LinkedIn profile that effectively navigates through recruitment processes. It's wonderful that the content is not only well-written but also aligned with your goals of securing interviews and overcoming automated screening. Best of luck in your job search, and thank you for choosing our service!

Thumbnail of user stevet794
North Dakota
1 review
0 helpful votes
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April 28th, 2021

Purchased their "Premium" product promising "Future resume update for changes in your career. Never expires!"

Well thinking that I may have a fork in the road career-wise down the road I foolishly thought it would future proof my purchase by buying the Premium package for $299. Well, it turns out that means they will add whatever current job I am at to the end of the resume they created for me.

RIP OFF. Frankly, their resume and cover letter were average at best as well. Don't waste your money.

Tip for consumers:
Their unlimited updates means adding your job to the end of their resume form

Thumbnail of user williamt1711
Alabama
1 review
1 helpful vote
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April 11th, 2022
Verified purchase

I know it sounds harsh, but the reality is that they outsource somewhere outside of the US. most likely India. I wanted my resume tailored to a Director level position in Artificial Intelligence, but the language used did not have appropriate connotations and did not display relevant experience. Their customer service was good - as I was assigned a second writer when I expressed dissatisfaction at the first, but the second did not improve the verbiage. I am going to strip down my resume completely and rebuild it and recommend against using ZipJob.

Tip for consumers:
Don't

Products used:
Resume writing

Service
Value
Quality
Thumbnail of user whitneye5
Chris W. – ZipJob Rep

Hi William, we apologize for any issues that may have occurred with your documents and would like to make it right for you. We were unable to locate your order with the information provided. Please contact our Customer Care team at support@zipjob.com so we can better assist you.

Thumbnail of user heatherm2360
North Dakota
1 review
0 helpful votes
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August 15th, 2023
Verified purchase

Instructions were clear, person assigned to me was knowledgeable, helpful, responsive, received edits within hours. Editing process continued for multiple revisions and always with the same response, swift, helpful, and well informed.

Reason I chose this business:

Affordability, personal service, recommendations

Thumbnail of user kyliet65
Kylie T. – ZipJob Rep

Heather, thanks for sharing! We're happy to hear you had a positive experience with ZipJob!

Thumbnail of user kimberlyk1557
California
1 review
0 helpful votes
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August 14th, 2023
Verified purchase

I was very hesitant to use ZipJob after reading some reviews on other sites, but my experience was great! While I wish they were a little more upfront about how their process works (only so many emails/changes within so many days). I had an amazing Resume within 72 hours!

Reason I chose this business:

Online websites said it was the best for the price

Thumbnail of user kyliet65
Kylie T. – ZipJob Rep

Kimberly, we're so glad to hear about your positive experience with ZipJob and we truly appreciate your feedback as we constantly look to make improvements.

Thumbnail of user patrickm486
Texas
1 review
0 helpful votes
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August 6th, 2019

This is the first time that I have used this kind of service and I am very pleased. The finished products (resume and cover letter) are much more impressive than I could of ever developed as Marsha was able to market my skills in a way I had not considered. She walked me through every step of the process in an easy to follow manner. She left me plenty of time to review the drafts after each edit, but also offered suggestions that were very helpful along the way. She never rushed me and made sure I was completely satisfied and ready before we finished the process. I have already recommended Zipjob to two of my colleagues.

Thumbnail of user brendab373
Florida
1 review
0 helpful votes
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August 5th, 2019

Quick turnaround time, writers are easy to work with, excellent resume. It's worth every dime to have such an updated professional resume written. They took years of jobs and what I had as lengthy descriptions they updated with shortened and precise wording that catches the eye. All their work landed me my next job! I would highly recommend their service!

Thumbnail of user roses227
California
2 reviews
0 helpful votes
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March 24th, 2021
Verified purchase

I purchased a package at noon on a Thursday and within 24 hours I received my revamped resume and cover letter. I had very little edits, which was revised and returned quickly. Not only did I receive the updated resume quickly, but there was explanations as to why things are no longer applicable or outdated. Overall, wonderful experience. Highly recommend!

Thumbnail of user michaelm12480
California
1 review
0 helpful votes
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August 12th, 2023
Verified purchase

I would recommend ZipJob for assistance with resume and cover letter writing. Judy was very patient and helpful during the process. She had some really good suggestions that helped to tighten up my resume. She also helped me craft a strong cover letter that offered the flexibility to make needed adjustments for different job applications. Resume and cover letter writing is not easy, especially when you're not used to the process and Judy made it much easier. ZipJob also helps develop the proper formatting and key word usage necessary to get through the screening process which can often be based on computer algorithms instead of human eyes.

Reason I chose this business:

Based on a recommendation

Thumbnail of user kyliet65
Kylie T. – ZipJob Rep

Hi Michael, we're happy to hear your experience with ZipJob and working with Judy was positive and successful and we appreciate your feedback!

Thumbnail of user aj259
Mexico
1 review
0 helpful votes
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August 29th, 2019

Jessica is awesome. I have been trying to rewrite my resume by looking at online examples and tips - just did not have the patience for it. Had my resume and cover letter both back and completed in 4 days including a revision. I feel a lot more confident applying for jobs now. Thank you for the great work... I will be referring some colleagues.

Thumbnail of user anthonyc434
California
1 review
0 helpful votes
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August 14th, 2019

My writer, Derek, took my mediocre resume and brought it to life with critical key words and excellent stated experience and competencies surely to draw attention. It's only been a few days so we will see how it works out. Thank you sir!

Thumbnail of user vlp
Georgia
3 reviews
0 helpful votes
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March 16th, 2022
Verified purchase

This was much easier than I anticipated. My writer welcomed feedback, made requested changes and delivered a final product that I am very pleased with. It is worth it! I happen to be an HR Pro who has been writing and reading resumes for many years. Sometimes you need a fresh set of eyes and I am very pleased with the outcome.

Thumbnail of user maryw2712
Maryland
1 review
0 helpful votes
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February 25th, 2022
Verified purchase

The service was prompt and professional, from the initial contact to the subsequent correspondence to the phone call consultation that I added on, everything was done timely and professionally. Kevin, whom I worked with, provided an easy, readable format for my resume, and streamlined it for better ATS search. Kevin answered all the questions I had and was very patient. He also provided a great cover letter and helped me improve my LinkedIn profile. I am hoping to find my next dream job very soon!

Thumbnail of user kevinn421
Georgia
3 reviews
1 helpful vote
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January 28th, 2021
Verified purchase

The products that ZipJob provides are second to none. The writer contacting you is a whole other story. I never once received any follow up or feedback from my writer, I always had to call the customer service phone line to see what the progress of my order was. Going forward ZipJob needs to provide service after the sale and keep your customers posted on the status of the package that they purchased.

Thumbnail of user elizabethp325
California
1 review
1 helpful vote
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September 11th, 2019

I have had my resume professionally done before, but I haven't had much luck with scoring interviews. Dave, my ZipJob writer, however, took my old, three page resume and reworked it into an attractive, concise, and informative document that got me 2 interviews within a couple weeks.

Thank you, Dave, for your quick and informative input and for helping put my best foot forward.

Thumbnail of user krise27
North Carolina
1 review
0 helpful votes
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August 5th, 2019

Two months after finally deciding to submit my resume to ZipJob, I'm happily working at my new company. I would recommend this service to anyone who is job hunting. Having an objective and knowledgeable person review your resume is so helpful, no matter where you're at in your career or job hunting!

Thumbnail of user valek1
Vale X.
Ukraine
1 review
0 helpful votes
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February 16th, 2021
Verified purchase

The order process was interesting and easy to follow. I think that the questionnaire they made is almost perfect for the resume writer to know what he needs to lay it down on the documents.

My resume and cover letter were written by Adam G. I can recommend him, professional and polite writer. When he needed more information about me, he asked very politely. And when I did provide him with the required info, he put it on my resume perfectly.

Overall, I'm more than happy with my new resume and cover letter, ready to send it out.

Thumbnail of user rajeshs57
Michigan
1 review
1 helpful vote
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August 5th, 2019

Jacob was very professional and understanding. He answered all my queries and helped me to get the best resume. I was surprise how my resume contents were same but it was reduced to two page. I love the work he did with my resume. I will recommend zipjob since they offer good service and economical.

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ZipJob's professional resume writers, and our resume scanning technology, provide you with the best resume writing service possible. Get started with a professional resume today!

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Thumbnail of user kyliet65
Kylie T.
Typically does not respond to reviews

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3.8
241 reviews
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