ZipJob

Overview

ZipJob has a rating of 4.1 stars from 245 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ZipJob most frequently mention cover letter, linkedin profile and final product. ZipJob ranks 17th among Resume sites.

service
41
value
35
quality
34
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New York
2 reviews
0 helpful votes
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Updated resume
August 11, 2021

I was contacted right away and worked with Jay. A draft was sent to me in a day. The final by the second day and it was designed just as a wanted.

Date of experience: August 11, 2021
Illinois
1 review
0 helpful votes
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Resume
March 18, 2022

Very happy with resume. Collaborated with writer a few times and was satisfied with the final product.

Date of experience: March 18, 2022
Illinois
1 review
0 helpful votes
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Amazing communication!
February 3, 2022

I received the best service and enjoyed my consultation. My assigned advisor enlighten all the qualities I have had in my other careers.

Date of experience: February 3, 2022
Alabama
1 review
0 helpful votes
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Shane my writer was patient, understanding and professional.

Date of experience: February 6, 2024
Chris W. ZipJob Rep
over a year old

Hi James,

We appreciate your positive feedback! It brings us great joy to learn about your excellent experience. Ensuring your satisfaction is our top priority. Should you require assistance in the future, please don't hesitate to contact us.

Your support is highly valued!

AE
1 review
0 helpful votes
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I appreciate the follow up on the exchange emails.

Date of experience: January 14, 2024
Chris W. ZipJob Rep
over a year old

Hi Nora,

We appreciate your review! It brings us joy to learn about your experience. Should you require help or have any further feedback, don't hesitate to contact us.

Your support is truly valued!

Nevada
1 review
0 helpful votes
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I was very excited to get a new resume written. They had me upload my old resume and answer a few questions. In my summary I informed them that my old resume was TERRIBLE as it had been written by another company that butchered it. When I got my first draft a day later, not only was everything basically copy and pasted despite my statement, the writer informed me that we had a remaining six days to work together. I marked up the resume and highlighted areas that didn't make sense. He said he directly got it from a job post I submitted. I can copy and paste too! Also, not every job post has been grammatically edited. Then I was met with quite an alarming attitude where my resume writer, Nathan, berated me about how he pulled right from my submitted resume and job submittals. If I liked my current resume and it was awesome, why the hell would I change and submit it? I have now sent three emails to the main email address asking for the policy where it says I have one week to work with them. Also, I was sent two paragraphs and some information on how to do my LinkedIn. UM, I paid you to do my LinkedIn, I can google information on how to do it. If I was skilled at resume writing and LinkedIn, I would do it myself. I was hoping from some creativity with my resume and have a writer who is friendly and actually likes their job and is wanting to make their people stand out. I am SO disappointed and in reality I do NOT get unlimited revision, my resume is going to be half done and my LinkedIn isn't going to be done at all before the end of the day which is my final day working with my writer. Good luck getting a new job with this. I should have read the reviews. This meant a lot to me, and I had to work really hard to come up with the money to get it done. Now I am devastated with a resume that is terrible and writer who is detached, rude, and unskilled.

Date of experience: June 21, 2021
Missouri
1 review
0 helpful votes
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Fantastic
August 21, 2023

Very quick response, easy to edit and make suggestions. The resume was done ahead of target time :)

Date of experience: August 21, 2023
Kylie T. ZipJob Rep
over a year old

Hi Elizabeth! We're so happy to hear about your positive experience with ZipJob. Thanks for sharing and good luck with your future endeavors.

New York
1 review
0 helpful votes
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Excellent
February 3, 2022

Ashton was amazing. He did a great job and kept me looped in on every detail. I would highly recommend this service.

Date of experience: February 3, 2022
New York
1 review
2 helpful votes
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Great Service!
January 7, 2017

My resume hadnt been updated in over a decade. Lisa took her time and Im really happy with my resume and cover letter. Thank you

Date of experience: January 7, 2017
Washington
1 review
4 helpful votes
Follow Qing S.
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I do not recommend Zipjob if you already have a resume or know how to read and write. Zipjob's professional writers simply "create" resumes based on their standard template, using your existing resume, with absolutely no attention to your specific needs at all.

Here are a few learnings based on my experience.
1. Do not delivery on time. They advertise 4-6 days to first draft delivery. I heard nothing from them, until the 7th day, when I followed up.
2. They do not provide any creativity in writing to showcase your accomplishment, as their own ATS recommends. Their writers simply ignore all the recommendations as suggested by their own website.
3. If you already have a resume, they simply reformat it to their standard template as shown on their website.
4. The writer I was assigned wasn't even remotely familiar with the field I am in. He simply had no clue even the most standard acronyms used in the field. If you call in, they don't even try to assign someone else (have they even got another writer?)
5. Do not expect your writer to add style to writing. They either copy what you have provided or substitute it with the most mundane verbiage.
6. The most unacceptable part of the service is that upon delivery of the resume, they claim that it will go to ATS for screening. However, they do not share results with you whatsoever. The 1 line you will get is "your resume passed ATS". What the heck does that mean? They are not even willing to share results on keyword analysis and general summary based on the new resume.

Zipjob is a hoax for me. I would not recommend Zipjob if you already have a job and have some sense in your life. It's a waste of money!

Date of experience: December 19, 2018
Zipjob S. ZipJob Rep
over a year old

Hi Qing Starks,

Thank you for taking the time out to leave a review. We're sorry to hear that you weren't satisfied with the service.
We do not limit revisions so please reach out to us at support@zipjob.com if you would like your order reopened.
We see here that you thanked the writer and approved the final draft. I think there is some confusion on how the ATS works - please reach out to us at support@zipjob.com or 888-944-9929 and we will be happy to clarify.