ZipRecruiter

The technical person was courteous to me, exhibited patience and provided step by step directions. She walked me through and got me connected.

Thank you for your help!

Tatianna, was quick and knowledgeable. She said she would submit my suggestion to have the option of only using a first name in the template [[applicantname]].

I contacted Ziprecruiter, through the live chat, and I wanted to know a little bit more about the TrafficBoost and I was helped by Alexis and she was amazing and very informative about the products Ziprecrutier offered and what specifics came with my package.

Thank you Alexis for the amazing customer service and helping information.

I had heard about ZipRecruiter but was not sure I was ready to pay full price for services. I decided to try a free trial to familiarize myself with the software and process. A day or two into the free 4 day trial, I received an email offering a free 3 day extension to my trial period if I filled out a survey. After filling out the survey, I used the live chat feature to confirm that my trial had been extended and they did not have a record on my account. I spoke with Tatianna, explained my situation and offered to forward her the email for confirmation. I expected to receive a generic, "we're sorry, but we're unable to help you with your request at this time" type of message, but Tatianna offered her email address, reviewed the survey email and added the 3 extra trial days to my account. She was so helpful, quick and eager to help! Her willingness to help a non-paying customer was very much appreciated. I am looking forward to using this company to help support my business, especially when their customer service is this good.

Mayra was very professional and immensely helpful to me. I appreciate all of her help. She made sure to stay on the phone with me and guide me through my Ziprecruiter AD.

The chat agent was prompt and immediately knew the answer to my question. Quick and professional. I also like the dashboard and candidate management features. Very helpful!

Melody was quick to respond, friendly and answered all of my questions. I just posted my first job, had a few questions, and she helped me with all of them.

I had a very basic question that Erika was able to answer and she also suggested that I watch a video about zip recruiter to learn the benefits. She included the link in the response.

Thank you Tanya, for taking my call immediately, for clarifying my request and for completing the work while I was still on the phone. Your great service speaks very highly of you and the company.

Easy and VERY HELPFUL team members on the Chat Now feature! The Ziprecruiter system is easy to use and has many neat features for you to find your best candidate. If there is anything that you find that needs an immediate response, the ZR Team is there to assist 24/7 on the Chat Now feature! I had the pleasure to chat with Zaheed and also Rebecca. Both of them assisted with explaining set-up and also account enhanced features.

Sam was very helpful in getting my information quickly and thoroughly. I appreciated his help and was able to do what I needed to do (email all my candidates at once).

Thanks

I started a chat with online help with low expectations. I left the chat session feeling much better about the ZipRecruiter tool and the support staff's willingness to help me. (specifically Erika)

Tanya was great. She educated me about the features of my account, explaining the details about how to use the search function and the rules of the game. Very helpful!

Jerry Llewellyn

I had several questions, as this was the first time I used zip recruiter and the representative was professional and able to answer my questions in a timely manner.

I had an issue with my Ziprecruiter account. Katie was great. She assisted me in resolving my issues and was totally professional and helpful.

Thanks, Katie.

Chatted with Katie B last week and she gave me instructions to refresh my job ad on the boards. Super helpful. Super easy. Thanks Katie B.! And thanks Ziprecruiter!

Thank you Rebecca. You've been really helpful. I'm new to this system and didn't know this and that and the other. You've made it must easier to understand.
Thank you for keeping in touch.

Stacia, the the rep on my live chat was very helpful. I had trouble switching my account from a recruiter to a job seeker and she was able to help me in about 5 minutes!

Rebecca was fantastic, i needed a refund she checked for me, gave me a courtesy second trial and all the information i needed. Very nice and professional also.

Ziprecruiter is a great place to post a job if you are an employer. They are helpful in assisting you in getting the job posted online. They offer tips to get the best responses from the ad.

Tatianna was very quick to respond to my question and her answer was very helpful. She also gave me some info that will greatly help with my recruiting process. Bonus points!

Katie was pleasant and professional during the follow up call. I appreciated it as it what was I expected. She listened and provided as sense of understanding and service.

Erika was able to help me today and get back on track! I was having issues with posting under our company accounts and Erika figured out where I was going wrong and got me back on track!