• ZipRecruiter

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ZipRecruiter

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Overview

ZipRecruiter has a rating of 3.5 stars from 581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ZipRecruiter most frequently mention customer service, live chat, and free trial. ZipRecruiter ranks 2nd among Recruiting sites.

  • Service
    45

This company does not typically respond to reviews

Positive reviews (last 12 months): 50%
Positive
1
Neutral
0
Negative
1
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How would you rate ZipRecruiter?
Top Positive Review

“I have an account with them”

Huginn A.
6/6/24

I have an account with this job platform and I am glad that I made it since the last job I landed was from here. I don't know about the other countries, but in the Netherlands this platform is getting quite popular. Many companies are posting their job calls here. Hence, a lot of job opportunities. It is good that you can adjust your settings and I receive regular emails about new job calls for the positions I have set. You never know when a good and better opportunity will come.

Top Critical Review

“A day late and a dollar short”

Crystal G.
8/31/24

Anytime I had an interview set up by ZipRecruiter by the time I got there the position already been filled and ZipRecruiter did not let me know that so I wasted my time gas energy. And felt even more discouraged so thanks to recruiter! CG

Reviews (581)

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customer service (149) zip recruiter (63)
Thumbnail of user annal205
Oregon
1 review
0 helpful votes
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March 15th, 2018

After SEVERAL attempts to get my account current. Leticia was finally able to make that happen! She's a keeper!

Thumbnail of user jessiem80
Florida
1 review
0 helpful votes
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April 7th, 2018

Very positive experience. Tatianna was very helpful and able to provide a quick resolution for my problem.

Thumbnail of user melanies84
California
1 review
0 helpful votes
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November 11th, 2017

We have used ZipRecruiter for years. They are alway so helpful at accommodating our very "weird" hiring patterns. We have found great people too.

Thumbnail of user lynnettez
Florida
1 review
0 helpful votes
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February 20th, 2018

I have called in several times with the same issue. Makita took it the one step further that finally resolved the problem
Lynnette RN

Thumbnail of user anam182
GB
1 review
1 helpful vote
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October 26th, 2017

I was chating with one off your supervisor. Very helpful end good understanding. Her name it Stacia i hope you give my 5 Stars

Thumbnail of user ariong
California
1 review
0 helpful votes
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November 8th, 2017

I love the FAQ section! It really helped me get clarity on what services are provided. I thought it was great.

Thumbnail of user andyw99
New York
1 review
0 helpful votes
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October 17th, 2017

Erika was very helpful in obtaining the info I needed to get the right person hired. Thank you, Erika and ziprecruiter.com

Thumbnail of user michelles56
Florida
2 reviews
1 helpful vote
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December 31st, 2017

I reached out for help through Chat and my questions were answered quickly... They were very helpful with my hiring needs.

Thumbnail of user rustyh19
Texas
1 review
0 helpful votes
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April 3rd, 2018

Erika fully answererd my origianl question then added more valuable info for which I was not aware. She was a 10

Thumbnail of user joet165
Texas
1 review
0 helpful votes
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March 15th, 2018

Katie helped me in my needs and got me taken care of. Found our new hire and background check was easy.

Thumbnail of user andreac174
Delaware
1 review
0 helpful votes
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March 9th, 2018

Katie Barlow was so helpful. She went above and beyond to answer my questions and assist me with ZipRecruiter. Thanks Katie!

Thumbnail of user maryjoo
Indiana
1 review
1 helpful vote
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November 1st, 2017

I worked with Rebecca and she was super helpful! She was able to answer all of my questions and made the entire process so easy!

Thumbnail of user lizw68
Pennsylvania
1 review
0 helpful votes
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October 5th, 2017

Randy was very helpful and got back to me quickly. He provided the info I needed. I find the reps at Zip are very pleasant.

Thumbnail of user jacksonl28
Connecticut
1 review
0 helpful votes
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January 24th, 2018

I called today for some help with reviewing candidates. Tara was extremely helpful and was great to talk to throughout the call.

Thank You, Tara.

Thumbnail of user michaelawalters814
Florida
1 review
0 helpful votes
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June 8th, 2023

My personality job recruiter, only sent me jobs that I'd be interested in, making my job search so much easier.

Tip for consumers:
Block scam calls

Products used:
Cosmetics, vitamins

Service
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Quality
Thumbnail of user wallacei
Florida
1 review
0 helpful votes
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January 4th, 2018

Rebecca was so helpful I mentioned her name 5 times in this review!

Thanks Rebecca :) (Ok, make that 6 times)

Thumbnail of user chrisw317
Texas
1 review
0 helpful votes
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February 10th, 2018

Tara helped me today and everything went perfect. She was very nice and professional. She answered all of my questions.

Thumbnail of user sethc41
California
1 review
0 helpful votes
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March 29th, 2018

Melody, my customer service rep, was very helpful in assisting getting my logo onto our job post.

Thank you Melody!

Thumbnail of user ashleys243
Indiana
1 review
0 helpful votes
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November 16th, 2017

Tatianna was great at helping me to better understand the features of my business account. I received a quick answer to my question

Thumbnail of user kelltt
California
1 review
0 helpful votes
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May 15th, 2018

Leticia when above and beyond with her customer service, research and follow up. I would highly recommend her if you need a representative.

Thumbnail of user annettet24
California
1 review
0 helpful votes
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February 7th, 2018

Tee was extremely polite and very helpful in getting my problem resolved. She was not rushed and followed through with getting answers for me.

Thumbnail of user timk100
Oklahoma
1 review
0 helpful votes
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November 3rd, 2017

Through Erika's follow up on an e-mail I sent saying I was done with Zip Recuiter, she was able to save my account after the first guy botched the call with me...

Thumbnail of user lylen4
New Jersey
1 review
0 helpful votes
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January 25th, 2018

Tanya O'Toole provided excellent customer support and was able to resolve my issue quickly and efficiently.

Thumbnail of user kimo85
Connecticut
1 review
0 helpful votes
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August 1st, 2018

Electra was such a pro. She walked me through the issue, fixed the problem and made sure that I was 'OK' before leaving me on my own. THANKS!

Thumbnail of user yolandaa6
California
1 review
0 helpful votes
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February 19th, 2018

Tee was great. She was very patient with me, and walked me through the steps to complete my problems!

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From the business

Search for jobs hiring in your area using ZipRecruiter's job search engine - the best way to find a job. Find jobs hiring near you and apply with just 1 click.

Company Representative

Thumbnail of user bernardinem
Matthew S.
Customer Experience Manager
Typically does not respond to reviews

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