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ZipRecruiter has a rating of 3.5 stars from 581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ZipRecruiter most frequently mention customer service, live chat, and free trial. ZipRecruiter ranks 2nd among Recruiting sites.
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I have an account with this job platform and I am glad that I made it since the last job I landed was from here. I don't know about the other countries, but in the Netherlands this platform is getting quite popular. Many companies are posting their job calls here. Hence, a lot of job opportunities. It is good that you can adjust your settings and I receive regular emails about new job calls for the positions I have set. You never know when a good and better opportunity will come.
Anytime I had an interview set up by ZipRecruiter by the time I got there the position already been filled and ZipRecruiter did not let me know that so I wasted my time gas energy. And felt even more discouraged so thanks to recruiter! CG
I entered into a live chat with Shawana not very hopeful that I would get the issue resolved to my satisfaction. Therefore, I was beyond thrilled that it was resolved in NO TIME FLAT!
Erika was very helpful in addressing my request to have an account service person assigned to my account.
I made a mistaking signing up and Alexis was a big help and quickly gave me the credit back. It was a big help. Thanks.
Melody was happy to help and quick with responses. It was easy to sense that she cared and wanted to help me. Thank you Melody!
Tanya was very helpful immediately, and friendly too! Prompt, efficient and friendly customer support
Shawana was very professional and quick with the onine chat feature and resolved my issues promptly.
Thanks
My representative was quick and efficient and solved my problem and answered all my questions. It was quick, easy and efficient.
Quick response and great help with the question I needed help with. Stacia M was very helpful and helped me connect us to our Facebook page.
Rebecca, was a rockstar! He handled everything quickly and professionally! I will be getting back in touch with Zip by next year because of her.
I had a wonderful experience today with Alexis. She was quick to respond and solved my issue immediately. Five Stars! *****
Quality candidates, great technology, and top-level support. Zip Recruiter is our top performing internet job search engine
She gave me some good tips on improving the job description and was very helpful renewing my account.
I called Zip Recruiter today to help understand the DB resume searches. She did a very good job explaining it and helping get started.
Brittany G. Was very helpful in getting my questions answered and assisting with the refund of our account fees.
Tee Bryant did a great job correcting my issue today. I thought Id be on the phone much longer but she was swift and polite.
Katie was very helpful and resolved my issue within less than 45 minutes with excellent customer service. Thank you
Tatiana provided great customer service and resolve a somewhat complicated issue for me. Was very helpful. I appreciate the assistance.
This agent really helped me come with creative alternatives to find candidates for my small business needs.
I used the Live Chat to resolve a billing issue, and Melody was prompt, polite, and resolved my problem quickly and without hassle.
Leticia addressed my concerns in a very professional manner. She was knowledgeable and eager to resolve my problems, which she did.
Just had Robi help me with re-posting a job. Excellent and efficient help and it took only 6 minutes. Thank you!
I asked for a chat and Taitiana was helpful and confirmed my job was active.
Thank you very much.
I have nothing more to say
Needed to know if there was a quick way to duplicate a job post... Alixis F was able to help me in 10 seconds! Great service, thank you!
Shawana was wonderful and offered efficient speedy service! I would recommend using the online service for customer service support!
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Hi Alex,
Thank you for your feedback. We are disappointed to hear this was your experience using our platform. We can assure you, that is not our business model. We take great pride in our role of bringing employers and job seekers together. We would like to review your account with you and assist in any way we can. If you'd like, please reach out to one of our experienced representatives. We are available 24 hours a day - 7 days a week at support@ziprecruiter.com, 877-252-1062, or live chat and we are always happy to help. Thank you kindly. ~DW