ZipRecruiter

Sign you up for $349,00 a month for potential 28 invite for a position, received 2 in 2 weeks in 30 days only had 4 not qualified, get support after 2 weeks only to have agent say if you really want exposure it will cost you $3600, 00, refused never had a candidate to pick from the rest of the time, sent Jordan and email to cancel, never heard, had to call and found out I was set to renew for another month, Beware, on Transmission

I normally do not write reviews but this person on chat, Erika, was so helpful and quick in her response, I just had to say how impressed I am with the service.
Keep up the good work, Erika and Zip Recruiter Chat service.

Rebecca was amazing! She was fast. She was friendly. She was efficient. She went above and beyond to make sure there wasn't anything at all she could help with. After I assured her she had done all I could think of she even made suggestions of things she could assist with.

So great full for having Shawana helping me and also for finding a job so fast with Ziprecruter after moving from another state and after searching with other companies that didn't deliver anyone to call me back.

First of all, don't you hate it when you call for support, and the phone system tells you to chat via the website above all else? After repeated attempts to contact ziprecruiter about my resume issue, I was finally able to get help rfom Robi Cousins from the Zip recruiter chat. Not only did he help get my resume posted (PDF instead of word), but he also contacted the prospective employer so they had an updated version of my resume... A-AWESO-OME! Ecstatic from the customer service from this gentleman. I almost lost faith in'ZIP'. The mobile app could use some help. I hope someone contactsme with questions as to how. I'd be more than happy to share! Thank you again Robi for your assistance...

Kurt Conner

We found a great candidate through Zip Recruiter and I thought I had cancelled the monthly auto renew. When the charge for February came through I called immediately and spoke with Tanya O'Toole who nicely refunded my credit card and also informed me how I could stay active and still view the resume database for only $30/mo. She made it a much easier and pleasant process than I expected!

My position expired and I wasn't able to access candidates that had posted on the last day. I utilized 'chat' feature and was connected with Shawna. Shawna reviewed my account and was able to export the list of candidates to me so I could review them. Thanks so much for providing excellent service!

Tara assisted we with some questions and issues I was having with my account. The account manager was not horrible but was not timely in their response and selling me on services I didnt need and we were over paying. Tara helped me out ALOT, she was more transparent and I could tell not just trying to cushion her pocket or Ziprecruiters! I appreciated this greatly, she saved our company money while still meeting our needs for recruitment. She gets 5 stars from me but Ziprecruiter only 4 from being bounced around from acct reps. Our candidate pool was decent in the end.

Thomas Ogg in your Tempe, AZ customer service center helped me yesterday with my employer site. He did an outstanding job of walking me through the problems I was having with the site and showed me how I could do additional things within the site.

He made my experience working through a new recruiting system very enjoyable as well as educational. I am certainly glad we chose ziprecruiter to help us expand our operations.

Thanks for providing a person of Thomas' caliber to assist your customers.

Regards,

Michael Steadman, Managing Partner
Futurity First Insurance Group - FFIG - Texas

I spoke with a lady named Rebecca and she was very helpful. As being a first time user to Zip Recruiter I wasn't as knowledgeable as I felt I should have been or getting the results I wanted. When I spoke with Rebecca she expressed that I needed to add some key words to pull in more candidates and explained how I could that and sent me a couple of video links that I could view to become more sufficient. She was very pleasant to work with.

I was having technical details with the website and an account manager that was pushy, sales-y, and rude. Tee at customer service helped me more in 10min than my account manager had in months. She helped me fix the tech issues I was having, better understand the site, and helped me get a new account manager. She was SOOOO helpful and really saved my account. I was about to terminate my account with ZipRecruiter. Thanks, Tee!

Right to the point. No wasted time on the ""how are you today" or how's the weather in Kansas City today". Melody knew her stuff. She already had the link to the faqs before I could ask my second question. I obviously was not as fast a typer than Melody because before I could get my next question typed out she had already sent a message asking if there was anything else she could help me with. Hmm now that I'm reading this it seems if melody just didn't want to talk to me. Shurley not. I mean if she was working from home she might be distracted with who knows what but I bet they work in offices where the only thing on melody mind would be how to provide me with information that would help me make a decision to sign up. Hmmmmmm

I contacted Ziprecruiter through chat. Tatianna is the person I chatted with and she was very helpful. I wasn't sure if the 3 questions I selected for potential candidates had been listed with the job. She explained where I could find them and she also verified that they were listed with the job. Ziprecruiter is very easy to use! Quick and easy to set up.

Ericka was a great help getting my account unlocked and running. She knew exactley what to do to help me. She walked me through the process and resent me the email to reset my password again. It worked the first time.

Spoke with Sarah D this afternoon to ask if it was ok to post similar ads for different locations without it being flagged as spam. Not only did she answer my question, but she provided me with a quick tip on how to copy information from one ad to the next quickly using the Duplicate function! She truly provided EXCELLENT Customer Service! You're the BEST, Sarah!

10/4/17 9:10am EST
Randy assisted me in a chat today. I had inadvertedly closed my ziprecruiter account.
I send him a chat request to help me reopen my account, *******@gmail.com.
He patiently stayed with me until I was able to log back into my account.

Now I can continue my job search!

Thank You Randy!
Great customer service!

I had difficulty adding my linked in profile URL to my ZipRecruiter profile. Robi was quick to respond and advise how to do this (include http :// before the www). My only question - why should I have to type http :// before the URL? That should be optional or assumed?

Thanks for your help. Didn't have much time and you helped me quickly to resolve my issue. I was not happy with the free trial system of zip recruiter but the customer service chat made up for it

Randy helped me to "pause" our account, as we were finished with hiring, hopefully for a good long while! Randy was fast, courteous online and took care of my request quickly. Thank you ZipRecruiter!

Randy helped me to "pause" our account, as we were finished with hiring. Randy was amazing and took care of my request quickly. Thank you ZipRecruiter!

Thank you Tara for your help today! You answered every question I had right away, were friendly and made me feel comfortable. We defiantly plan on using Ziprecruiter to help us hire new employees.

Tee went outside the box to efficiently and quickly help solve my time sensitive issue. She was wonderfully pleasant and calm with great directive. Zip nailed it when they brought her aboard!

Katie demonstrated sincere compassion and care in clarifying my questions. I found her to be patient, knowledgeable and helpful. She made me feel like a valued customer.